Asset Insurance
Asset Insurance is a motor casco insurance for the Bulgaria market with no online purchase and 24/7 assistance.
Direct payment
Compensation is paid to the insured or to a third beneficiary named in the policy, or to a person authorized by notarized power of attorney, within 15 working days of submission of all required documents. Payment is made by bank transfer or in kind (repair). For foreign-currency policies, indemnity is paid in BGN at the BNB central rate on the date of payment order.
Geographic scope
Bulgaria
Bulgaria, EU member states, EEA, Switzerland, and Green Card Agreement member states. Theft, robbery, and deliberate arson are NOT covered in Green Card countries outside EU/EEA/Switzerland/Serbia/North Macedonia/European part of Turkey.
Unique selling points
- Four selectable coverage clauses (Minimum, Extended, Theft & Robbery, Full Casco) allow precise tailoring of cover and premium to the customer's needs.
- Insured sum can be denominated in EUR (by explicit request), providing protection against currency depreciation for higher-value vehicles.
- Advance Bonus option offers an upfront premium discount for eligible vehicles under Extended and Full Casco clauses, with the discount only becoming repayable if a claim is actually filed.
- Broad vehicle eligibility including passenger cars, commercial vehicles, buses, trailers, agricultural machinery, and special-purpose tracked machines under a single product framework.
- 24/7 duty helpline indicated in every policy, with towing coverage for up to 250 km combined distance (2 events) for immobilised vehicles in Bulgaria at no additional cost.
Coverage limits
Own Damage
Covered
Covers total loss, total damage, or partial damage to the insured vehicle caused by covered risks under the selected clause. Insured sum may not exceed the actual value of the vehicle at policy inception. For partial damage, indemnity equals repair costs via the method chosen by the insured (official brand service center, trusted service, invoices, or expert valuation), depending on vehicle age. Total liability is capped at the insured sum and never exceeds the actual vehicle value at the time of the insured event.
Total Loss
Covered
Total loss is declared when: (a) the body/chassis and engine are damaged beyond use, or repair costs exceed 70% of the actual value; or (b) cumulative indemnities paid reach 80% of the insured sum. Upon total loss, the insurer pays the insured sum or its remainder, reduced by the value of salvageable parts and previously paid indemnities, but not exceeding the actual vehicle value at date of loss. The policy terminates upon payment for total loss.
Partial Loss / Partial Damage
Covered
Any damage other than total loss or full loss. Indemnity covers the cost of restoring the damaged vehicle per the policy conditions. Repair method depends on vehicle age: vehicles up to 3 years may use official brand service centers; 3–8 years use trusted (non-official) service centers; 8–11 years use trusted service or expert valuation; over 11 years use expert valuation. Upgrade to official service is available for vehicles 3–8 and over 11 years upon payment of additional premium. After each partial-loss indemnity, the insured sum reduces by the amount paid (unless subrogation applies).
Theft and Robbery of Entire Vehicle
Covered
Covers theft or robbery of the entire vehicle under Clause К and Clause П only. Indemnity equals the insured sum but not more than the actual vehicle value at date of event. Not covered: theft/robbery of individual parts, accessories, goods inside vehicle, fuel. Not covered if vehicle left unlocked, engine running, keys in ignition, or registration documents left inside. Not covered for vehicles with foreign registration outside Bulgaria. Not covered in Green Card countries outside EU/EEA/Switzerland/Serbia/North Macedonia/European part of Turkey.
Glass Damage
Covered
Glass damage is covered under Clause Р and Clause П as part of damage caused by third-party malicious acts (vandalism, mechanical and chemical effects) and road traffic accidents. Damage to tyres/rims from road potholes without an official police document is covered only for one event per policy term. Damage to a tyre from malicious acts is covered only once per policy term if tyre has at least 70% tread life and is not older than 2 years from manufacture.
Natural Perils
Covered
Covered under all clauses (М, Р, П). Includes: storm, hurricane, hail, flood, heavy rain, thunder and lightning, accidental falling of branches/trees/objects due to listed natural perils, action of sea waves, landslides, rockfalls, and damage from natural accumulation of snow and ice. Fire and/or explosion resulting from technical failure or accidental event while vehicle is stationary with engine off is also included in Clause М.
Vandalism / Malicious Acts of Third Parties
Covered
Covered under Clause Р and Clause П. Includes intentional mechanical and chemical damage to the insured vehicle by third parties. Tyre damage from vandalism is covered once per policy term only if the tyre has at least 70% remaining life and is not more than 2 years old from manufacture. Deliberate arson and explosion is additionally covered only under Clause П.
Roadside Assistance / Towing
Covered
For events in Bulgaria: the insurer covers towing/transport of the damaged vehicle to the nearest location where repairs can be performed or to the vehicle's home base, if the vehicle cannot move under its own power and an official accident report (protocol) has been issued. Limited to 2 events per policy term, with total transport distance capped at 250 km combined for both events. Storage costs are covered up to 5% of the insured sum but not more than 500 BGN. For events abroad (after prior coordination): provisional repair needed to safely drive to Bulgaria up to 10% of insured sum; transport of vehicle to nearest repair location in Bulgaria or home base up to 10% of insured sum but not more than 1,000 BGN; storage costs up to 5% of insured sum but not more than 500 BGN. Towing not covered when vehicle can move under own power (e.g. glass, light, mirror, tyre/rim damage without immobilisation).
Replacement Vehicle
Excluded
A replacement vehicle is not mentioned as a covered benefit in the General Terms and Conditions or the IPID for this product.
Driver Accident Insurance
Excluded
Accident insurance for the driver or occupants is a separate product (Застраховка "Злополука на местата") and is not part of the Casco policy coverage under these General Terms and Conditions.
Key conditions
Driver age and experience limit
No specific driver age or experience limit is stated in the General Terms and Conditions. The insured must ensure the driver holds a valid driving licence for the relevant vehicle category at the time of the insured event. Driving without a valid licence is an explicit general exclusion.
Repair network requirements
The repair method depends on vehicle age at policy inception: vehicles up to 3 years old may use an official brand-authorised service centre or a trusted (non-official) service centre or invoices from another centre; 3–8 years: trusted service centre or invoices; 8–11 years: trusted service centre, invoices, or expert valuation; over 11 years: expert valuation only (upgrade to trusted or official service available upon payment of additional premium for cars/SUVs/light commercials up to 3.5 t/minibuses up to 15+1 seats). Payment via official service or invoices from another service centre requires a minimum calculated insured value.
Territorial scope
Coverage applies in Bulgaria, EU member states, EEA, Switzerland, and Green Card Agreement member states. Theft, robbery, deliberate arson, and explosion are excluded in Green Card countries outside EU/EEA/Switzerland/Serbia/North Macedonia/European part of Turkey. These risks are also excluded for foreign-registered vehicles outside Bulgaria.
Anti-theft requirements
The insured must lock the vehicle upon leaving it, activate the alarm/security system, and must not leave keys, remote controls, or vehicle registration documents inside. Theft is excluded if the vehicle was left unlocked, with engine running, keys in the ignition or in the cabin, or registration documents left inside. If keys are lost, the insured must immediately notify the insurer and take all necessary measures to protect the vehicle, presenting it to the insurer for verification.
Claim notification deadline
The insured must notify the insurer immediately by phone (24/7 duty line stated in the policy) and in writing within 3 working days of learning of the event. For theft, robbery, deliberate arson, and explosion, written notification must be within 24 hours. Failure to meet notification deadlines may result in reduction or refusal of indemnity.
Deductible rules
A deductible (franchise) is optional and agreed upon at the insured's request. It may be a fixed amount or a percentage of each loss. With a deductible, the insured pays a reduced premium. An unconditional deductible is subtracted from every indemnity payment. A conditional deductible applies per its agreed conditions. An advance bonus discount (for eligible vehicle classes under Clause Р and П) effectively functions as a deductible — the advance bonus amount becomes due and payable by the insured upon filing a claim.
Policy specifics
Territorial coverage
Insurance coverage valid in Bulgaria, EU member states, EEA countries, Switzerland, and countries member of the International Green Card Agreement
Repair network options
Client can choose repair method: official brand representative service centers or reimbursement based on submitted invoices
Advance bonus condition
For light vehicles up to 15+1 seats and commercial vehicles up to 3.5 tons, optional advance bonus discount may be applied at policy conclusion
Insured vehicle definition
Insurance is intended for owners of motor vehicles including individuals and legal entities
Exclusions for theft and robbery outside Bulgaria
Risks of 'Theft and Robbery' and 'Deliberate fire' are not covered outside Bulgaria according to policy conditions
Claims notification requirements
Insured must submit claims notification form for damage to Casco insurance