Insurance Company Euroins AD
Euroins
Euroins is a motor casco insurance for the Bulgaria market with no online purchase and limited assistance availability.
Direct payment
In the trusted service (доверен сервиз) method, the insurer engages its contracted repair shop with the insured's consent and pays the repair costs directly to the shop. In the official service method, the insured pays the authorised dealership and is reimbursed upon presenting the invoice. In the expert valuation method, a cash payment is made to the insured based on an expert assessment.
Geographic scope
Bulgaria and internationally per policy extension
Base coverage limited to the territory of the Republic of Bulgaria. Extendable by agreement to all EU member states, Serbia, North Macedonia (theft/robbery of vehicle parked overnight covered only on paid parking), Switzerland, and Turkey.
Unique selling points
- Three selectable base clauses (A Full CASCO, B Partial CASCO, C Fire and Natural Disasters) plus optional add-ons provide modular coverage rather than a single fixed package.
- Policyholder locks in the preferred compensation method at policy inception - authorised dealer repair, insurer trusted workshop with direct payment, or expert cash valuation - providing predictable claims handling.
- Policy renewal without mandatory vehicle inspection for factory-new vehicles and for renewals without interruption in coverage.
- Coverage extends across all EU member states plus Serbia, North Macedonia, Switzerland and Turkey without requiring a separate international policy.
- Flexible premium payment with choice of single upfront payment or instalment schedule, plus optional notifications for upcoming payment deadlines.
Coverage limits
Own Damage
Covered
Covers partial damage (repair cost does not exceed 70% of actual vehicle value) and total loss (repair cost exceeds 70% of actual vehicle value) resulting from an insured event under the chosen clause. Compensation equals the full extent of damage up to the insured sum. The insured sum is the upper limit of the insurer's liability for all events in the insurance period.
Section: Ограничения на основното покритие > Обезщетяване при частични щети
Обезщетението е равно на пълния размер на вредите до размера на застрахователната сума, освен в случаите на пропорционално обезщетяване съгласно чл. 17, ал. 2 и чл. 18, ал. 3.
Total Loss and Full Loss
Covered
Total loss (тотална щета) is damage where repair cost exceeds 70% of the vehicle's actual value; compensation equals the actual value at date of event minus the value of salvaged parts and scrap. Full loss (пълна загуба) is destruction, perishing or unlawful taking of the entire vehicle; compensation equals the actual value at date of event. The policy terminates automatically upon payment of compensation for total loss or full loss.
Section: II. ОПРЕДЕЛЕНИЯ
„Тотална щета“ е увреждане, при което стойността на разходите за необходимия ремонт надвишава 70 на сто от действителната стойност на застрахованото превозно средство.
Partial Loss
Covered
Partial loss is damage where repair cost does not exceed 70% of the vehicle's actual value. Compensation equals the cost of necessary repair up to the insured sum. The compensation method (official service, trusted service, or expert valuation) is selected at policy inception and cannot be renegotiated. Additionally covers reasonable costs for preventing/limiting damage, towing up to 150 km from the event site if the vehicle cannot move under its own power, responsible storage for up to 10 days, and interior cleaning if contaminated during the event. Incidental costs are capped at 5% of insured sum per event and 10% per insurance period.
Section: II. ОПРЕДЕЛЕНИЯ
„Частична щета“ е увреждане, при което стойността на разходите за необходимия ремонт не надвишава 70 на сто от действителната стойност на застрахованото превозно средство.
Theft and Robbery of Entire Vehicle
BGN 5,000
10% of insured sum
Only in A
Covers unlawful taking (theft or robbery) of the entire vehicle. Available under Clause A only. If the stolen vehicle is subsequently found, only visible material damages established by competent authorities upon recovery are covered, excluding missing or stolen parts, components and aggregates, and damages from arson or explosion; this sub-coverage is limited to 10% of the insured sum but not more than BGN 5,000. Coverage does not apply if the vehicle was left unlocked, if any part of the registration certificate or any key, card or other device for starting the engine or disabling security systems was left in or near the vehicle and taken with it, or if the required additional security device was absent, disabled or non-functional.
Section: Ограничения на основното покритие
щети при намиране на противозаконно отнето превозно средство – до 10 % от застрахователната сума, но не повече от 5 000 (пет хиляди) лева;
Accidental Windscreen Breakage
Covered
Only in A
Covers accidental breakage of the windscreen caused by a random impact from a stone or other object not forming part of the vehicle's structure. Available under Clause A only. Limited to one event per insurance period. Tyre and rim damage (functional impairment of a tyre or rim when driving over a road obstacle or unevenness, where no other structural elements are damaged) is also covered under Clause A, limited to two tyres or one tyre-and-rim set per event and one event per period.
Section: IV. ЗАСТРАХОВАТЕЛНО ПОКРИТИЕ > Клаузи на основното покритие
случайно счупване на челно стъкло – покрива се счупване на челното стъкло на застрахованото превозно средство от случаен удар от камък или друг предмет, който не е част от конструкцията на превозното средство;
Natural Perils and Fire
Covered
Clause C (included in B and A) covers: fire (including wetting or contamination from firefighting agents), explosion, lightning (direct strike only), storm or hurricane (including damage from trees, branches or objects broken and blown by the storm), torrential rain or flooding (mechanical damage, wetting, carrying away or filling with water), geological landslide or subsidence, tsunami caused by underwater explosion or earthquake (tidal waves only), snow or ice load (deformation or destruction caused by weight of naturally accumulated snow or ice fallen from a building or structure), and water leakage from building installation while the vehicle is parked in a garage. Hail is additionally covered under Clause A only (not in B or C).
Section: IV. ЗАСТРАХОВАТЕЛНО ПОКРИТИЕ > Клаузи на основното покритие
Клауза „С – Пожар и природни бедствия“ включва следните рискове: 1. пожар – покриват се и вреди, причинени от измокряне или замърсяване вследствие на употребата на вода, пяна или друг пожарогасителен агент;
Malicious Acts (Vandalism)
BGN 4,000
10% of insured sum
Only in A
Covers damage intentionally caused by third parties through breaking, smashing, scratching, pouring chemicals, arson, explosion or similar acts. Available under Clause A only. Combined with RTA-without-protocol and animal damage events, the total is limited to 2 events per insurance period; the insurer's liability per individual event is capped at 10% of the insured sum but not more than BGN 4,000.
Section: Ограничения на основното покритие
щети от ПТП без протокол, животни или злоумишлени действия – покриват се до 2 (две) събития общо в един застрахователен период, като отговорността на Застрахователя за всяко едно от тях е ограничено до 10 % от застрахователната сума, но не повече от 4 000 (четири хиляди) лева;
Towing and Repatriation (within CASCO base cover)
10% of insured sum
Within the base CASCO coverage, the insurer covers reasonable costs for towing or repatriation of the insured vehicle up to 150 km from the event location if the vehicle cannot move under its own power, responsible storage for up to 10 days from the event date or until the insurer's inspection (whichever is first), and interior cleaning if contaminated during the event. These incidental costs are capped at 5% of the insured sum per event and 10% per insurance period. A separate standalone Roadside Assistance product is also available from Euroins.
Section: IV. ЗАСТРАХОВАТЕЛНО ПОКРИТИЕ
транспортиране (репатриране) на превозното средство на разстояние до 150 км от мястото на събитието, ако получените повреди не му позволяват да се движи на собствен ход; ... отговорно пазене на превозното средство или на останките от него за срок до 10 дни от датата на настъпване на събитието или до извършването на оглед от Застрахователя, което от двете се случи първо;
Replacement Vehicle
Optional
An option to provide a replacement vehicle during the insurance period is available for individual clients as an additional benefit. Specific terms, duration and conditions are determined per policy agreement.
Driver and Passenger Accident
Excluded
Accident coverage for the driver and passengers is not a clause or add-on within the Motor CASCO policy. It is available as a separate standalone product called Driver and Passenger Accident Insurance from Euroins, with a minimum insured sum of BGN 1,000 per seat.
Key conditions
Driver age and experience limit
No minimum driver age or minimum experience period is stated in the General Terms and Conditions. Coverage is fully excluded for any damage occurring while the vehicle is driven by an unqualified driver, defined as a person who does not meet statutory minimum age requirements, has not completed the required training, does not hold a valid driving licence of the relevant category (including where the licence has been temporarily seized or revoked), or has lost their licence through forfeiture of all penalty points.
Repair network requirements
The compensation method for partial losses is selected at policy inception and cannot be renegotiated. Three methods are available: (1) Official service: compensation based on invoice from a manufacturer-authorised service centre in Bulgaria; repaired vehicle must be presented to the insurer for inspection. (2) Trusted service: the insurer engages its contracted repair shop with the insured's consent and pays directly; the insurer may refuse this method if the claim is not proven or the full premium for the current period is unpaid. (3) Expert valuation: cash payment to the insured based on expert assessment.
Territorial scope
Base coverage applies only within the territory of the Republic of Bulgaria. Coverage may be extended by agreement to all EU member states, Serbia, North Macedonia (with restriction: theft or robbery of a vehicle parked overnight is covered only if parked on a paid parking lot), Switzerland, and Turkey.
Anti-theft requirements
Coverage for unlawful taking of the entire vehicle under Clause A does not apply if: (1) the vehicle was left unlocked; (2) any part of the registration certificate and/or any key, electronic card or other device for starting the engine, disabling security systems or unlocking the doors was left in or near the vehicle and taken with it; (3) the vehicle was not equipped with the additional security device of the type required by the insurer, or such a device was present but disabled, including due to lack of a service contract with the installer, loss of power supply, or technical malfunction. If a key or card is lost or stolen, the insured must immediately take all reasonable protective measures and promptly replace or re-code the device.
Claim notification deadline
Upon occurrence of an insured event the insured must notify the competent authorities immediately and notify the insurer within 24 hours of becoming aware in the case of theft or robbery, or within 3 working days of becoming aware in all other cases. Failure to notify within the deadline, where the insurer has no grounds to refuse payment, results in a 25% reduction of the compensation. The insured must also preserve the vehicle in its post-event condition and retain all parts until the insurer's inspection.
Deductible rules
Unless otherwise agreed, the insured bears an unconditional deductible of: (1) 10% of the insured sum for each damage caused by arson or explosion; (2) BGN 600 for each damage not caused by arson or explosion if the insured vehicle is used for taxi transport services. No mandatory deductible is prescribed in the General Terms for other cases, though specific deductibles may be agreed in the policy. Compensation is also reduced by any amounts received from another insurer or third parties, by any unpaid premium for the current period, and by 25% if the insured fails to notify within the required deadline without the insurer having grounds to refuse.
Where to buy
Policy specifics
Vehicle inspection requirement
Motor CASCO policy comes into effect after vehicle inspection and GPS installation when necessary
SourceAdditional equipment coverage
Additional equipment permanently affixed to the vehicle (LPG system, multimedia, tow or mounted equipment, advertising wraps, optical tuning package) can be insured with a special endorsement. If no separate insured sum is specified in the endorsement, the insurer's liability is limited to 10% of the vehicle's insured sum. Coverage is only valid while the equipment is permanently affixed to the vehicle.
SourceClause Чл. 4Page 2Section: III. ОБЕКТ НА ЗАСТРАХОВАНЕ > Допълнително оборудване
Допълнителното оборудване се застрахова със специален добавък към застрахователния договор. Ако в добавъка не е посочена отделна застрахователна сума за допълнителното оборудване, Застрахователят носи отговорност за вреди по него в размер до 10 % от застрахователната сума за превозното средство, посочена в договора.
Vehicle must be registered in Bulgaria
Motor CASCO insurance requires vehicle to be registered in the Republic of Bulgaria
SourceTerritorial coverage scope
Motor CASCO coverage extends to EU member states, North Macedonia, Serbia, Turkey, and Switzerland
SourceInsurance claim notification deadline
Immediate notification required for fire, theft, and damage abroad claims within 24 hours
SourceCompensation payment deadline
Insurance compensation must be paid within 15 working days after all required documents are submitted
SourceVehicle technical condition requirement
Vehicles must be technically roadworthy with valid identification
SourceClause Чл. 3, ал. 2Page 2Section: III. ОБЕКТ НА ЗАСТРАХОВАНЕ > Видове превозни средства
Не подлежат на застраховане превозни средства, които не са технически изправни и/или нямат ясно четлив и валиден идентификационен номер (VIN).