UNIQA Insurance PLC (ZK UNIKA AD)
UNIQA
UNIQA is a motor casco insurance for the Bulgaria market with no online purchase and 24/7 assistance.
Direct payment
UNIQA coordinates the entire repair process with the chosen trusted workshop and pays the workshop directly. A free replacement vehicle is provided during the repair period when repair is carried out at a UNIQA trusted workshop.
Geographic scope
Bulgaria
Bulgaria, the European Union, and the member countries of the International Green Card Agreement in Europe
Unique selling points
- Free replacement vehicle of equivalent class is provided throughout the entire repair period at a UNIQA trusted workshop, with the repaired car returned within 3 days.
- 100% new-vehicle manufacturer warranty is preserved when the car is repaired at a UNIQA trusted workshop.
- Territorial coverage spans Bulgaria, the entire EU, and all International Green Card Agreement countries in Europe, with roadside assistance valid both in Bulgaria and abroad.
- Electric vehicle owners benefit from a dedicated repatriation service to the nearest charging station in case of battery discharge while on the road.
- For every CASCO policy contracted, UNIQA plants one new tree, reflecting a concrete environmental commitment beyond standard insurance obligations.
Coverage limits
Own damage from road accident
Covered
Covers direct material damages caused by a road accident under Clause A (Full CASCO). Damages caused in accidents documented only by a bilateral statement without a police report are excluded. Not covered under Partial CASCO Clause E or Clause K. The insured sum is set at the actual market value of the vehicle at the time of the insured event.
Total loss
Covered
In the event of total loss, indemnification is paid at 100% of the actual value of the vehicle at the date of the insured event. Self-participation (deductible) does not apply in the case of total loss. Covered under Clause A (Full CASCO).
Partial loss / partial damage
Covered
Covers partial damage to the insured vehicle under Clause A (Full CASCO) and Clause K (Partial CASCO). The policy covers both total loss and partial damage according to the policy conditions and applicable risk clauses.
Theft and robbery of entire vehicle
Covered
Covers theft and robbery of the entire vehicle under Clause A (Full CASCO) and Clause K (Partial CASCO). Also covers partial damages caused during a break-in theft or attempted theft. Self-participation does not apply in the case of theft. Under special conditions Clause M, theft by break-in of factory-installed or additionally installed audio equipment is covered up to 10% of the insured sum. Not covered under Clause E.
Glass damage
Covered
Covers damages to vehicle glazing under Clause A (Full CASCO). Self-inspection of damage is available for broken glass cases without requiring a full inspection appointment.
Natural disasters / natural perils
Covered
Covers damages from natural disasters including floods, lightning, torrential rain, storms, hurricanes, landslides and collapses, weight of snow or ice, and avalanches. Hail risk is included under Clause A (Full CASCO) but is EXCLUDED under Clause E (Basic Partial CASCO). Damages caused by unknown perpetrators and falling objects are also covered.
Vandalism and malicious acts by third parties
Covered
Damages caused by unknown perpetrators including vandalism and malicious acts by third parties are covered under Clause A (Full CASCO). Payment of compensation without documentation is available in the case of damage in parked condition.
Roadside assistance (auto assistance)
Covered
Included as a free package with CASCO coverage. Services include: on-site repair in Bulgaria or abroad; repatriation in case of an insured event on the territory of Bulgaria or abroad; repatriation in case of breakdown on the territory of Bulgaria; repatriation in case of misfuelling in Bulgaria; fuel delivery up to 10 litres; parking or hotel in Bulgaria or abroad if needed; repatriation of electric vehicles to the nearest charging station in case of battery discharge. Two assistance tiers available: Standard and Prestige.
Replacement vehicle (Rent-a-car)
Covered
Free replacement vehicle is provided for the period the insured vehicle is being repaired at a UNIQA trusted workshop. The replacement vehicle is of the same class as the insured vehicle at the insurer's expense. The repaired vehicle is returned within 3 days of being handed over to the repair shop. Quality control is performed after completion of the repair.
Driver and passenger accident insurance
Optional
Not included in the base CASCO product. Driver and Passenger Accident Insurance is a separate standalone UNIQA product covering loss of life and permanent disability due to an accident on the territory of Bulgaria. It can be contracted alongside the CASCO policy as an optional add-on.
Key conditions
Driver age and experience limit
No specific driver age or experience limits are stated in the available official sources for this product.
Repair network requirements
Repairs must be performed at a UNIQA trusted (authorized) workshop in order to benefit from the free replacement vehicle service and guaranteed 100% retention of the new vehicle warranty. An authorization letter is issued within 1 hour of the vehicle inspection.
Territorial scope
Coverage applies in Bulgaria, the European Union, and the member countries of the International Green Card Agreement in Europe. Some assistance services such as misfuelling repatriation and fuel delivery are restricted to the territory of Bulgaria only.
Anti-theft requirements
No specific anti-theft device requirements are explicitly stated in the available official sources for this product. Self-participation does not apply in the case of vehicle theft.
Claim notification deadline
Claims must be registered within 5 working days for CASCO Insurance via phone, online damage notification on the UNIQA website, or written notification at an inspection centre.
Deductible rules
A voluntary deductible (self-participation) can be contracted in exchange for an additional discount of up to 40%. Self-participation does NOT apply in the case of vehicle theft, total loss, proven recourse claim against another insurer, or policies contracted under Clause E (Partial CASCO).
Where to buy
Documents
UNIQA Motor CASCO Insurance – Product Information Document (PDF)
ipid
Policy specifics
Electric vehicle repatriation to charging station
Specific benefit for electric vehicles - repatriation to nearest charging station in case of battery discharge while on the road
Hail risk exclusion in Basic CASCO
Basic Casco Clause E excludes hail risk from natural disasters coverage
Partial CASCO with flexible risk selection
Option for Partial CASCO allowing customers to choose specific package of risks based on needs
Bilateral statement accident exclusion
Direct material damages from road accidents are not covered when accident is documented only by bilateral statement without police report
Free rent-a-car service during repair
Customers receive free replacement vehicle for the period the insured vehicle is being repaired in UNIQA trusted workshop network
Sources
- https://www.uniqa.bg/en/business/car-fleet/casco-of-motor-vehicles
- https://www.uniqa.bg/en/individual/vehicle-insurances/motor-casco-insurance
- https://www.uniqa.bg/en/individual/vehicle-insurances/services-under-casco-insurance
- https://www.uniqa.bg/individualni/avtomobilni-zastrahovki/kasko-mps
- https://www.uniqa.bg/za-teb/avtomobilno-zastrahovane/zlopoluka-na-vodacha-i-patnitsite-v-mps/
- https://www.uniqa.bg/za-tvoya-biznes/avtopark/kasko-na-mps/