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UNIQA Insurance PLC (ZK UNIKA AD)

UNIQA

UNIQA is a motor casco insurance for the Bulgaria market with no online purchase and 24/7 assistance.

Last verified Aug 10, 2026Reviewed by: Desislava TsvetkovaЗК УНИКА АД
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UNIQA coordinates the entire repair process with the chosen trusted workshop and pays the workshop directly. A free replacement vehicle is provided during the repair period when repair is carried out at a UNIQA trusted workshop.

Geographic scope

Bulgaria

Bulgaria, the European Union, and the member countries of the International Green Card Agreement in Europe

Unique selling points

  • Free replacement vehicle of equivalent class is provided throughout the entire repair period at a UNIQA trusted workshop, with the repaired car returned within 3 days.
  • 100% new-vehicle manufacturer warranty is preserved when the car is repaired at a UNIQA trusted workshop.
  • Territorial coverage spans Bulgaria, the entire EU, and all International Green Card Agreement countries in Europe, with roadside assistance valid both in Bulgaria and abroad.
  • Electric vehicle owners benefit from a dedicated repatriation service to the nearest charging station in case of battery discharge while on the road.
  • For every CASCO policy contracted, UNIQA plants one new tree, reflecting a concrete environmental commitment beyond standard insurance obligations.

Coverage limits

Own damage from road accident

Covered

Covers direct material damages caused by a road accident under Clause A (Full CASCO). Damages caused in accidents documented only by a bilateral statement without a police report are excluded. Not covered under Partial CASCO Clause E or Clause K. The insured sum is set at the actual market value of the vehicle at the time of the insured event.

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Total loss

Covered

In the event of total loss, indemnification is paid at 100% of the actual value of the vehicle at the date of the insured event. Self-participation (deductible) does not apply in the case of total loss. Covered under Clause A (Full CASCO).

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Partial loss / partial damage

Covered

Covers partial damage to the insured vehicle under Clause A (Full CASCO) and Clause K (Partial CASCO). The policy covers both total loss and partial damage according to the policy conditions and applicable risk clauses.

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Theft and robbery of entire vehicle

Covered

Covers theft and robbery of the entire vehicle under Clause A (Full CASCO) and Clause K (Partial CASCO). Also covers partial damages caused during a break-in theft or attempted theft. Self-participation does not apply in the case of theft. Under special conditions Clause M, theft by break-in of factory-installed or additionally installed audio equipment is covered up to 10% of the insured sum. Not covered under Clause E.

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Glass damage

Covered

Covers damages to vehicle glazing under Clause A (Full CASCO). Self-inspection of damage is available for broken glass cases without requiring a full inspection appointment.

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Natural disasters / natural perils

Covered

Covers damages from natural disasters including floods, lightning, torrential rain, storms, hurricanes, landslides and collapses, weight of snow or ice, and avalanches. Hail risk is included under Clause A (Full CASCO) but is EXCLUDED under Clause E (Basic Partial CASCO). Damages caused by unknown perpetrators and falling objects are also covered.

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Vandalism and malicious acts by third parties

Covered

Damages caused by unknown perpetrators including vandalism and malicious acts by third parties are covered under Clause A (Full CASCO). Payment of compensation without documentation is available in the case of damage in parked condition.

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Roadside assistance (auto assistance)

Covered

Included as a free package with CASCO coverage. Services include: on-site repair in Bulgaria or abroad; repatriation in case of an insured event on the territory of Bulgaria or abroad; repatriation in case of breakdown on the territory of Bulgaria; repatriation in case of misfuelling in Bulgaria; fuel delivery up to 10 litres; parking or hotel in Bulgaria or abroad if needed; repatriation of electric vehicles to the nearest charging station in case of battery discharge. Two assistance tiers available: Standard and Prestige.

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Replacement vehicle (Rent-a-car)

Covered

Free replacement vehicle is provided for the period the insured vehicle is being repaired at a UNIQA trusted workshop. The replacement vehicle is of the same class as the insured vehicle at the insurer's expense. The repaired vehicle is returned within 3 days of being handed over to the repair shop. Quality control is performed after completion of the repair.

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Driver and passenger accident insurance

Optional

Not included in the base CASCO product. Driver and Passenger Accident Insurance is a separate standalone UNIQA product covering loss of life and permanent disability due to an accident on the territory of Bulgaria. It can be contracted alongside the CASCO policy as an optional add-on.

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Key conditions

Driver age and experience limit

No specific driver age or experience limits are stated in the available official sources for this product.

Repair network requirements

Repairs must be performed at a UNIQA trusted (authorized) workshop in order to benefit from the free replacement vehicle service and guaranteed 100% retention of the new vehicle warranty. An authorization letter is issued within 1 hour of the vehicle inspection.

Territorial scope

Coverage applies in Bulgaria, the European Union, and the member countries of the International Green Card Agreement in Europe. Some assistance services such as misfuelling repatriation and fuel delivery are restricted to the territory of Bulgaria only.

Anti-theft requirements

No specific anti-theft device requirements are explicitly stated in the available official sources for this product. Self-participation does not apply in the case of vehicle theft.

Claim notification deadline

Claims must be registered within 5 working days for CASCO Insurance via phone, online damage notification on the UNIQA website, or written notification at an inspection centre.

Deductible rules

A voluntary deductible (self-participation) can be contracted in exchange for an additional discount of up to 40%. Self-participation does NOT apply in the case of vehicle theft, total loss, proven recourse claim against another insurer, or policies contracted under Clause E (Partial CASCO).

Where to buy

Documents

UNIQA Motor CASCO Insurance – Product Information Document (PDF)

ipid

Open

Policy specifics

Electric vehicle repatriation to charging station

Specific benefit for electric vehicles - repatriation to nearest charging station in case of battery discharge while on the road

Hail risk exclusion in Basic CASCO

Basic Casco Clause E excludes hail risk from natural disasters coverage

Partial CASCO with flexible risk selection

Option for Partial CASCO allowing customers to choose specific package of risks based on needs

Bilateral statement accident exclusion

Direct material damages from road accidents are not covered when accident is documented only by bilateral statement without police report

Free rent-a-car service during repair

Customers receive free replacement vehicle for the period the insured vehicle is being repaired in UNIQA trusted workshop network

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