Pending review

Vitalitas Travel insurance (Cestovni Pojisteni)

Underwritten by Vitalitas pojišťovna, a.s. · Czech Republic

travel insurance from Vitalitas for the Czech Republic market, with online purchase and 24/7 assistance.

Verified Aug 30, 2026 · Terms dated 2024Sources

Online purchase24/7 helpline

Unique selling points

The premium Světoběžník tier offers medical expense cover up to 25,000,000 CZK, well above the basic market minimum.

A worldwide assistance service is available 24 hours a day, 7 days a week, 365 days a year for every package.

OZP and ZPŠ health-insurance members can receive contributions reducing the medical expense premium, up to a full subsidy for members aged 0-26.

A fully flexible "Na míru" (custom) option lets clients assemble their own combination of covers instead of choosing a fixed package.

The insurer emphasizes fast claims settlement alongside high coverage limits and reliable assistance service.

Coverage limits

Covered

Medical expenses abroad

CZK 10M – CZK 25M

Covers medical treatment, hospitalization, medicines and medical materials abroad; the Pohodář tier provides a 10,000,000 CZK limit while the premium Světoběžník tier provides 25,000,000 CZK.

Source no longer reachable
Covered

Emergency medical treatment

CZK 10M – CZK 25M

Emergency medical treatment abroad is covered within the overall medical expenses limit of the chosen package.

Covered

Hospitalization daily allowance

CZK 10K

In addition to treatment costs, a daily hospitalization allowance of 100 CZK/day is paid, up to a maximum of 10,000 CZK.

Covered

Outpatient treatment

Covered

No limit stated

Outpatient medical care abroad is included within the overall medical expenses cover; no separate sub-limit is stated in the reviewed sources.

Conditional

Emergency dental treatment

Conditional

No limit stated

Reimbursement of necessary dental treatment costs is limited by a sub-limit stated in the terms and conditions; the exact amount was not found in the reviewed documents.

Covered

Medical transport

Covered

The 24/7 assistance service arranges transport of the insured to a hospital or medical facility as needed.

Covered

Medical evacuation

Covered

The assistance service organizes and funds hospitalization and, where medically necessary, evacuation of the insured person; no specific monetary limit is stated separately from the medical expenses cap.

Covered

Repatriation of remains

Covered

The assistance service organizes repatriation to the home country in the event of death or serious health complications; no separate monetary limit was found.

Search and rescue

No limit stated

No specific search-and-rescue (e.g. mountain rescue) cover or limit was found in the reviewed Vitalitas travel_medical sources.

COVID-19 treatment

No limit stated

No explicit provision on COVID-19 medical treatment cover or limits was found in the reviewed sources.

Pre-existing conditions

No limit stated

No specific rule on pre-existing conditions was found for the travel_medical product in the reviewed sources.

Optional

Winter sports cover

CZK 5M

Winter sports insurance is an optional add-on covering treatment costs up to 5,000,000 CZK, plus reimbursement for stolen sports equipment and unused ski pass compensation; a 20% co-payment applies to winter sports and cancellation claims.

Optional · Sportovec

Adventure / risky sports cover

Optional

No limit stated

Sport insurance for riskier sports and competition participation abroad (Sportovec package / Sport Plus rider) can be added as an optional rider; no separate monetary limit was found.

Conditional

Pregnancy complications

Conditional

Complications arising after the 28th week of pregnancy are excluded from cover; complications up to that point are covered under medical expenses.

Covered

Personal liability for damages

CZK 5M

Covers liability for damage caused to health or property of third parties; the Pohodář package provides a limit of 5,000,000 CZK.

Covered

Legal assistance

Covered

The 24/7 assistance service provides legal assistance and guidance in the event of lost documents or other legal difficulties abroad.

Covered

24/7 worldwide assistance

Covered

A worldwide assistance service is available 24 hours a day, 7 days a week, 365 days a year, for any difficulty encountered while abroad.

Key conditions

Assistance call deadline

The reviewed sources do not state an exact contact deadline; clients are generally advised to contact the 24/7 assistance service as soon as possible when a claim event occurs.

Unauthorized treatment

No distinct penalty for unauthorized treatment was found; the IPID states that for illness or injury occurring after alcohol or substance use, the insurer may reasonably reduce the claim payout.

Purchase while abroad

Foreign travel insurance can only be arranged while the insured is still on Czech territory; the policy cannot start until the state border is crossed.

Chronic conditions

The reviewed sources do not contain a specific rule on chronic diseases for this travel_medical product; general policy exclusions in the terms and conditions apply.

Pregnancy

Pregnancy-related complications occurring after the 28th week of pregnancy are excluded from cover.

Pre-existing condition exclusions

The reviewed sources do not specify separate provisions for pre-existing conditions in this travel insurance product.

Coverage duration limit

A single foreign trip under short-term travel insurance may last a maximum of 30 days (up to 90 days depending on tariff); long-term options of 185 or 364 days are also available.

Direct payment

The 24/7 assistance service (Eurocross Assistance) arranges and directly settles medical treatment and hospitalization costs with foreign providers on behalf of the insured.

Territorial scope

Coverage applies worldwide outside the Czech Republic; it begins only upon crossing the Czech state border and ends upon return.

Documents

Policy specifics

Trip cancellation insurance

Coverage for reasonable grounds for trip cancellation including serious acute illness or serious injury of the policyholder or a close person

Source

Liability for damages

Coverage for liability for damages caused to health or property of third parties

Source

Personal items and luggage

Coverage for lost or stolen personal items and travel luggage

Source

24/7 assistance service

Worldwide assistance service available 24 hours a day, 7 days a week for any difficulties during foreign stay

Source

Policy start timing

For foreign travel insurance, coverage begins at 00:00 hours on the date specified in the insurance contract, but no earlier than when crossing the Czech state border

Source

Premium payment requirement

Full insurance premium must be paid before the trip begins

Source

Excluded events

Insurance does not cover events resulting from war, alcohol consumption, intentional actions of insured person, or intentional criminal activity

Source

Maximum trip duration

Short-term travel insurance covers trips lasting up to 90 days

Source

Sources

Vitalitas Travel insurance