Gjensidige Forsikring, Danish branch of Gjensidige Forsikring ASA, Norway
Gjensidige
Gjensidige is a motor casco insurance for the Denmark market with online purchase and 24/7 assistance.
Direct payment
For glass damage, Gjensidige cooperates with Danish Car Glass (Dansk Bilglas); the workshop sends the invoice directly to Gjensidige, which then contacts the customer, avoiding upfront payment by the policyholder.
Geographic scope
Denmark
Denmark and the rest of Europe; the policy holds the customer covered while driving in Denmark and Europe.
Unique selling points
- 1,250 kr deductible for full windscreen replacement is marketed as one of the lowest in the industry.
- No double deductible for drivers under 25, unusual compared to the rest of the market.
- Over 90% of car insurance claims reported online are processed within 24 hours.
- Drivers aged 28 and above automatically get Elite Driver status from day one of the policy.
- Roadside assistance across Denmark and Europe with an average response time of just 45 minutes.
Coverage limits
Own damage (Kasko cover)
Covered
Comprehensive casco cover for damage to the policyholder's own car, indemnified based on the car's market/replacement value rather than a stated monetary ceiling; available across the Kasko Basis, Kasko Udvidet and Kasko Premium tiers.
Total loss
Covered
Kasko Basis and higher tiers cover total loss of the vehicle, indemnified on a market-value basis; no fixed sum insured is stated in available sources.
Partial damage (dents/scratches, single-vehicle accidents)
Covered
Kasko Basis covers most damage to the insured car, such as single-vehicle accidents, dents and scratches, subject to the chosen deductible.
Theft and robbery
Covered
Casco cover reimburses the policyholder in the event of theft or robbery of the insured car.
Glass damage
Covered
Under Kasko Basis, glass damage is covered subject to the policyholder's chosen general deductible (e.g. 5,000 kr). Under Kasko Udvidet and Kasko Premium, repairable glass damage (e.g. stone chips) is covered with 0 kr deductible, and full windscreen replacement carries a reduced 1,250 kr deductible, described as one of the lowest in the industry.
Natural perils (storm, hail, flood)
No limit stated
No specific statement about natural-peril coverage (storm, hail, flood) for this product was found in the available official sources.
Vandalism
Covered
Casco cover provides compensation for traffic accidents, parking damage, theft, vandalism and fire on the car.
Roadside assistance
Optional
Roadside assistance (Vejhjælp) is offered as an add-on cover on the car insurance, providing 24/7 assistance across Denmark and Europe (breakdown, flat tyres, jump starts, towing), delivered via SOS Dansk Autohjælp with an average response time of 45 minutes.
Free rental car during repairs
Covered
Casco customers receive a free rental car while their vehicle is repaired at an approved workshop, covering up to 3,000 km in Denmark with a limit of 100 km per day; alternative cash compensation is available if no rental car is provided.
Driver accident cover / Driver's seat cover
Optional
Cover for personal injury to the driver of the car is only in force if the policyholder adds the optional driver's-seat cover (Førerpladsdækning/Førerulykkesforsikring) to the casco policy.
Key conditions
Driver age and experience limit
Drivers under 25 do not pay an increased (double) deductible, which is unusual on the market, and drivers aged 28 and above automatically receive Elite Driver status from day one.
Repair network requirements
Full benefits, including the free rental car and original spare parts, apply when repairs are carried out at a Gjensidige-approved partner workshop; using another workshop may mean losing access to the rental car benefit.
Territorial scope
The car insurance keeps the customer covered while driving in Denmark and the rest of Europe.
Anti-theft requirements
Theft cover is excluded if the car keys are left in the vehicle, even briefly, and the vehicle's doors, windows, boot and sunroof must be closed and locked whenever it is left unattended (confirmed for the Lexus-branded variant of the terms).
Claim notification deadline
The available sources do not state a specific claim-notification deadline for this product; claims can be reported online, and over 90% of online-reported claims are processed within 24 hours.
Deductible rules
The policyholder chooses a fixed deductible for most damage (commonly 5,000 kr). Kasko Udvidet reduces the deductible to 0 kr for animal collisions and repairable glass damage (1,250 kr for full windscreen replacement); Kasko Premium reduces the deductible to 0 kr on liability (ansvar) damage.
Where to buy
Documents
Car insurance coverage options and combined terms
Terms & conditions
Car insurance terms Privatbil-110-01.02 (Feb 2025)
Terms & conditions
Car insurance terms Privatbil-110-01.01
Terms & conditions
Insurance Product Information Document (IPID) - car insurance
IPID
Insurance Product Information Document (IPID) - car insurance variant
IPID
Policy specifics
Free stone chip repair on windscreen
Comprehensive casco coverage includes free repair of stone chips in the windscreen
SourceSource no longer reachableFree rental car during repairs
Policyholders receive free use of a rental car while their vehicle is being repaired at approved workshops
SourceSource no longer reachableAftermarket equipment coverage up to 20,000 kr
Coverage for non-factory-installed equipment and accessories on the insured vehicle
SourceSource no longer reachableLegal assistance (Retshjælpsdækning)
Coverage for legal costs and assistance in pursuing damage claims against third parties
SourceSource no longer reachableRepair at authorized workshops for full benefits
Full benefits including free rental car and original spare parts only apply when repairs are conducted at Gjensidade-approved workshops
SourceSource no longer reachableNo theft coverage if car keys left in vehicle
Theft coverage is excluded if the policyholder leaves the car keys in the vehicle, even for short periods
SourceVehicle must be properly locked and secured
All doors, windows, trunk, and sunroof must be closed and locked when leaving the vehicle to maintain coverage
SourceAutomatic Elite Driver status for age 28+
Drivers aged 28 and above automatically qualify for Elite Driver status on day 1 when purchasing casco insurance
SourceSource no longer reachableClaims processed within 24 hours for online notifications
Over 90% of car insurance claims reported online are processed and resolved within 24 hours
SourceSource no longer reachableSources
- https://gjepublicsa.blob.core.windows.net/private-dk-pdf-open-pages/Betingelser/Gjensidae_vilkaar_Bilforsikring_110-01.02.pdfSource no longer reachable
- https://gjepublicsa.blob.core.windows.net/private-dk-pdf-open-pages/Betingelser/Gjensidae_vilkaar_Bilforsikring_Lexus-110-01.03.pdf
- https://www.gjensidade.dk/bilforsikring/kaskoforsikring-gammel-bilSource no longer reachable
- https://www.gjensidade.dk/privat/forsikring/bilforsikringSource no longer reachable
- https://www.gjensidade.dk/privat/forsikring/bilforsikring/kaskoforsikringSource no longer reachable
- https://www.gjensidige.dk/bilforsikring
- https://www.gjensidige.dk/bilforsikring/kaskoforsikring
- https://www.gjensidige.dk/erhverv/autoforsikring
- https://www.gjensidige.dk/privat/forsikring/bilforsikring