Reviewed from source documents

Akciné draudimo bendrové "Gjensidige" Eesti filiaal

Gjensidige

Gjensidige is a motor casco insurance for the Estonia market with online purchase and 24/7 assistance.

Last verified Aug 28, 2026Reviewed by: Boleron EUTerms & conditions: 2021-02-09Underwritten by: Gjensidige
Online purchase24/7 helpline

Direct payment

Gjensidige determines the form and amount of the indemnity after a claim; it may pay in cash, repair or replace the vehicle, or reimburse repair costs, and often channels repairs through its cooperation partner network, reimbursing no more than what that partner would charge.

Geographic scope

Estonia

Coverage territory is specified on the policy and can be Estonia, the Baltic States, Europe, or Europe plus additional countries such as Ukraine, Russia and Belarus.

Unique selling points

  • Zero deductible for any collision with an animal or bird under the full casco (Täiskasko) tier.
  • Free 24/7 Autoabi24 roadside assistance (jump-start, fuel delivery, towing, key/passenger transport) with no deductible, reimbursed up to EUR 300 in Estonia and EUR 800 abroad.
  • Fast claims help in Estonian even for accidents that happen abroad.
  • Casco pays out even when the party at fault for the accident cannot be identified.
  • Optional Kasutuskatkestus add-on pays a daily cash allowance usable for taxis, e-scooters or a rental car while the vehicle is being repaired.

Coverage limits

Own vehicle damage

Covered

Casco covers frequent types of damage to the insured vehicle, from glass damage up to theft or destruction, and pays out even if the policyholder caused the accident, up to the sum insured stated on the policy.

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Total loss / destruction

Covered

Gjensidige compensates direct property damage and other justified costs stated in the insurance contract; the sum insured does not decrease by amounts already paid out, and indemnity is reduced by any applicable deductible and contractual reductions.

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Partial damage / repair costs

Covered

Repair costs for damage caused by sudden and unforeseen external mechanical force, traffic accidents, natural disasters, fire or explosion are compensated under the base (Osakasko) peril set, inherited by the full (Täiskasko) package.

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Theft and robbery

Conditional

Only in Täiskasko

Theft, robbery and attempted theft/robbery of the vehicle or its parts are covered only under the full casco (Täiskasko) tier; the base Osakasko tier does not include these perils. Keys and documents in the policyholder's possession must be submitted, and security bolt keys are required for alloy wheel/tyre theft claims.

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Glass damage

Covered

Damage to cabin glass (windows, windshield) is covered, including replacement of film applied to the glass, under both the Osakasko and Täiskasko tiers.

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Natural perils

Covered

Damage caused by natural disasters such as hail and flooding is compensated under both casco tiers.

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Vandalism

Covered

Damage intentionally caused to the vehicle by third parties (vandalism) is compensated under both casco tiers.

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24/7 roadside assistance (Autoabi24)

€300 – €800

Free 24/7 Autoabi24 assistance (jump-start, fuel, towing, transport of passengers and keys, on-site repairs) is included with casco; Gjensidige reimburses Autoabi24 service costs up to EUR 300 in Estonia and up to EUR 800 abroad, and applies no deductible to this service.

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Loss of use / daily allowance (Kasutuskatkestus)

Optional

Kasutuskatkestus is an optional add-on to either the Osakasko or Täiskasko package, paying a per-diem cash allowance (amount stated on the policy) for days the vehicle cannot be used, which can be spent on taxi rides, e-scooter or rental-car costs; it does not provide an actual replacement vehicle.

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Passenger/driver accident insurance

Optional

Accident insurance for the driver and passengers travelling in the vehicle is offered as a paid add-on to either casco package; the indemnity limit per passenger is stated on the policy, and permanent disability is compensated as a percentage of that limit.

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Key conditions

Driver age and experience limit

No specific driver age or driving-experience limit is stated in the reviewed Gjensidige casco terms; eligibility and any related conditions are set out on the individual policy.

Repair network requirements

Gjensidige decides the form and amount of indemnity after a claim and can direct repairs to its cooperation partner network, reimbursing no more than what that partner would have charged for the same service.

Territorial scope

The insurance territory is specified on the policy and can be Estonia, the Baltic States, Europe, or Europe including further countries; Gjensidige also provides fast assistance in Estonian for accidents occurring abroad.

Anti-theft requirements

Depending on the agreed terms, the vehicle may need an alarm device and immobiliser to reduce insured risk; in a theft claim all keys and documents held by the policyholder must be handed over, and security bolt keys are required for alloy wheel or tyre theft claims.

Claim notification deadline

The policyholder must notify Gjensidige of an insured event promptly and follow the insurer's instructions; for traffic accidents involving a truck or trailer, tachograph data must be submitted without delay and no later than 5 working days after the accident.

Deductible rules

A main deductible (stated on the policy) applies to damage from external mechanical force, traffic accidents, natural disasters, fire or explosion, and either a fixed deductible or a percentage of market value applies on total destruction; under Täiskasko the deductible for any collision with an animal or bird is EUR 0, and no deductible applies to Autoabi24 service costs.

Where to buy

Documents

Vehicle insurance terms SK101-2016 (superseded; applied to contracts concluded 01.11.2016–24.05.2018)

Terms & conditions

Open

Terms and conditions repository (lists current SK101-2021 edition, effective from 09.02.2021)

Other document

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Casco product page

Other document

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Policy specifics

Animal collision coverage

Coverage for collisions with animals and birds; Gjensidade full casco covers this without deductible

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24/7 roadside assistance (Autoabi24)

Free 24/7 emergency roadside assistance service included with casco coverage in Estonia and abroad

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New value insurance

Coverage option for new vehicles that have not had any prior owners and are first registered in Estonia

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Theft and robbery coverage

Coverage for vehicle theft, partial theft of vehicle parts, and robbery

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Vehicle age limit

Casco coverage is available for vehicles up to 12 years old registered in Estonia

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Vehicle registration requirement

Insured vehicle must be registered in the Estonian Motor Vehicle Registration Centre (Maanteeamet)

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Alarm and immobiliser requirement

Vehicle may need to have alarm device and immobiliser installed to reduce insurance risk, depending on policy conditions

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Deductible (omavastutus) structure

Main deductible applies to damage from external mechanical force, traffic accidents, natural disasters, fire or explosion; percentage deductible or main deductible applies to full destruction claims

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Insurance territory

Coverage territory is specified in policy and can include Estonia, Baltic States, Europe, or Europe including specific countries

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Claims notification requirement

Policyholder must notify Gjensidade of insurance event promptly and follow insurer's instructions; notification required within 3 working days in some cases

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Form of indemnity

Gjensidade determines the form and amount of insurance indemnity after insured event; can be monetary payment, vehicle repair/replacement, or repair cost reimbursement

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Vehicle photo requirement before cover starts

Casco coverage begins and the policy is issued only once Gjensidige has received compliant photos of the vehicle, which must be sent at least two working days before the contract's inception date.

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