Turva
Turva is a motor casco insurance for the FI market with online purchase and 24/7 assistance.
Direct payment
Turva pays compensation within 30 days of receiving all necessary documents; compensation for undisputed amounts is paid even if the total claim is disputed. Interest on delayed payments applies per the Interest Act.
Geographic scope
FI
Valid throughout Europe and in Green Card countries outside Europe; replacement vehicle (sijaisautovakuutus) valid in Finland only; roadside assistance (autopalveluvakuutus) valid abroad in Liittokasko, Turvakasko, MP Turvakasko, Peruskasko and Kaikenvara tiers only
Coverage limits
Collision insurance (own damage)
Optional
Covers direct property damage immediately caused by the vehicle running off the road or overturning, impact, collision, fall or other sudden external cause; also covers a truck's sudden unforeseeable overturning while loading/unloading. Deductible recorded in the insurance policy. A claim under collision coverage reduces the bonus.
Total loss / Redemption (lunastusetu / uusarvoetu)
Optional
Uusarvoetu (new-value benefit): If the vehicle is up to 1 year old, driven up to 25,000 km, and repair costs are at least 50% of the new vehicle price, compensation equals the new purchase price. Lunastusetu: If conditions are met (up to 3 years old, up to 60,000 km, repair costs ≥50% of new price), compensation equals the new purchase price; otherwise, the fair market value is paid increased by up to 30%. The upper limit of total compensation is the new vehicle's current cash price.
Partial loss (repair of vehicle)
Optional
Under the property insurance sections (collision, fire, theft, vandalism, natural perils, etc.), direct property damage is compensated at fair market value up to the vehicle's fair market value. Repair costs are paid for necessary and proportionate repairs. If repair costs reach at least 2/3 of the vehicle's pre-incident fair market value, Turva has the right (but not the obligation) to redeem the vehicle at fair market value.
Theft insurance (varkausvakuutus)
Optional
Covers loss or damage to the insured vehicle caused by theft, joyriding, unauthorised use or attempts thereof, provided the vehicle was locked or stored in a locked facility. Police report required. Total loss of the vehicle compensated if neither the insured nor police/customs has news of the vehicle within 30 days of Turva's notification. Enhanced deductible applies for theft in listed high-risk countries (e.g. 20% in Latvia, Lithuania, Poland, Slovakia, Czech Republic, Estonia; 40% in other listed countries). Theft claims do not reduce the bonus.
Glass insurance (lasivakuutus)
Optional
Covers the vehicle's window glass (windscreen, side windows, rear window) if broken by a direct impact. No deductible if the glass is repaired (not replaced). Deductible applies if glass is replaced and is recorded in the insurance policy. Glass claims do not reduce the bonus. Roof glass and light covers are not included.
Natural perils insurance (luonnonilmiövakuutus)
Optional
Covers direct property damage immediately caused by: a tree felled by wind onto the vehicle, an object blown off by wind onto the vehicle, hail on the vehicle's exterior surfaces, or rising water level while the vehicle is parked. Lightning damage is covered under fire insurance (section 3.4). Natural perils claims do not reduce the bonus. Excludes damage from water while driving on a flooded road, weight of ice or snow, frost, rain, heat, or slowly developing events.
Vandalism insurance (ilkivaltavakuutus)
Optional
Covers direct property damage to the insured vehicle caused by an intentional act of damage where the perpetrator's express purpose was to damage the insured object. Police report required. Vandalism claims do not reduce the bonus. Excludes damage caused by another vehicle (covered under collision), contaminated/incorrect fuel, and damage where the time and place of the event cannot be determined.
Roadside assistance / towing insurance (autopalveluvakuutus)
Optional
Covers reasonable extra costs arising from an interrupted journey if caused by: the vehicle running off the road or overturning, a vehicle fault or damage, theft/joyriding of a locked vehicle, or fuel/energy running out (private passenger car, Finland only). Covers towing/lifting costs, transport to nearest suitable repair shop, and travel/accommodation costs for driver and passengers up to EUR 400 per event in Finland or EUR 2,000 abroad. No deductible. Truck and heavy trailer towing capped at EUR 3,500 per event. Valid in Finland for partial casco (osakasko) roadside assistance; valid abroad only in Liittokasko, Turvakasko, MP Turvakasko, Peruskasko and Kaikenvara.
Replacement vehicle insurance (sijaisautovakuutus / laaja sijaisautovakuutus)
Optional
Sijaisautovakuutus (replacement car insurance) for private-use passenger cars and vans of private customers: covers rental car costs for lost use days due to a covered property insurance event. Maximum 30 days per event (14 days for total-loss cases other than theft). Replacement car is a standard C-segment car or up to 9 m³ cargo van. Laaja sijaisautovakuutus (extended replacement car insurance): also covers technical breakdown (autopalveluvakuutus event), up to 8 days for pure breakdown. Both valid for rental in Finland only. Deductible recorded in the insurance policy.
Driver accident cover
Not offered
Driver accident insurance (kuljettajan tapaturmavakuutus) is not a component of the Turva Kaskovakuutus yksityisasiakkaille product as described in the verified policy terms and conditions (effective 1.1.2023) or the IPID. The casco policy explicitly does not cover personal injury claims (henkilövahingot). Personal injury is excluded under casco.
Key conditions
driver_age_experience_limit
No specific driver age or experience minimum is stated in the policy terms. The protection instructions (suojeluohjeet) require that the driver holds a valid and appropriate driving licence (asianmukainen ajokortti). Failure to comply may reduce or deny compensation.
repair_network_requirements
Turva has the right to designate the repair shop or supplier used. Turva does not act as the work commissioner and is not responsible for the quality of work or parts. If the vehicle is rented from a service provider other than Turva's designated partner, Turva pays rental costs up to its partnership price list.
territorial_scope
The casco policy is valid throughout Europe and in Green Card countries outside Europe. Replacement vehicle (sijaisautovakuutus, laaja sijaisautovakuutus) is valid in Finland only. Roadside assistance (autopalveluvakuutus) is valid outside Finland only in Liittokasko, Turvakasko, MP Turvakasko, Peruskasko and Kaikenvara tiers. For personal customer's foreign liability insurance: valid in Green Card countries outside the EEA, except Iran, Israel, Morocco and Tunisia.
anti_theft_requirements
The vehicle, its parts and accessories must be locked when not in use if the structure allows locking. Vehicle registration document, electronic certificate, keys and key-making information must not be stored in the vehicle. If keys are lost or stolen, the immobiliser must immediately be recoded. Portable accessories (e.g. navigation device) must be stored hidden or covered. Trailers must have an anti-theft device preventing movement or coupling.
claim_notification_deadline
The insured must submit a damage notification when a loss occurs and provide all necessary truthful information for the investigation. For theft, vandalism, animal collision, fraud or other criminal acts, an immediate report to the police is required. Claims for compensation must be submitted to Turva within one year of the claimant becoming aware of the insurance coverage, the insured event and the resulting damage. Absolute deadline is 10 years from the insured event.
deductible_rules
The deductible (omavastuu) for each coverage type is recorded in the insurance policy. For collision, it reduces the bonus. For other coverages (fire, theft, natural perils, vandalism, glass), the bonus is not reduced. Special rules: glass repair carries no deductible; for theft in certain Eastern European countries (e.g. Latvia, Lithuania, Poland, Slovakia, Czech Republic, Estonia) the deductible is always 20% of the compensable loss (min. policy deductible); in other listed countries (e.g. Albania, Bulgaria, Russia, Ukraine) it is 40% (min. 4× basic deductible). For unattended rental vehicles, theft/fraud deductible is always 10% of the compensable amount.
Policy specifics
Foreign liability insurance
Coverage for third-party liability outside of Finland, valid in ETA-area green card countries
Damage-free discount
New damage-free discount model that rewards safe and careful driving with clear discount structure on collision coverage
Maintenance and protection requirements
Insured must maintain vehicle in proper safe condition and follow protection instructions provided by insurer
Notification of changes
Insured must promptly inform insurer of any changes in circumstances or errors in information provided at contract conclusion