Insurer profile

Allianz Direct Versicherungs-AG, French Branch (trading as Luko by Allianz Direct; formerly Luko SAS)

Luko was a French insurtech founded in December 2016 that pioneered 100% online, paperless home insurance for tenants and owners in France, later expanding into PNO, secondary-residence, building (MRI), loan-protection and electric-scooter insurance. After financial difficulties and a 2023 safeguard/receivership procedure, Luko was acquired by Allianz Direct in January 2024 and now operates as 'Luko by Allianz Direct', the French commercial brand of Allianz Direct combining Luko, Allianz Voyage (ex-Mondial Assistance), Friday and, since January 2026, Eurofil, offering home, travel and (increasingly) auto insurance online.

Source
Legal entity
Allianz Direct Versicherungs-AG, French Branch (trading as Luko by Allianz Direct; formerly Luko SAS)
Headquarters
Saint-Ouen-sur-Seine, France
Parent group
Allianz SE (via Allianz Direct Versicherungs-AG)
Regulator
Autorité de Contrôle Prudentiel et de Résolution (ACPR)
Phone
+33176350823
Founded
2016
Last verified
Aug 29, 2026
Official website

Products from Allianz Direct Versicherungs-AG, French Branch (trading as Luko by Allianz Direct; formerly Luko SAS)

property

Home insurance (tenant/owner-occupier)

Fully digital multi-risk home insurance for tenants and owner-occupiers covering water damage, fire, natural disasters and theft.

property

Non-occupant owner insurance (PNO)

Insurance for landlords covering rented or vacant properties, mandatory for co-owned buildings under the Alur law.

property

Secondary residence insurance

Home insurance for holiday homes and secondary residences used occasionally.

property

Building multi-risk insurance (MRI)

Multi-risk insurance for co-ownerships and building owners covering common areas, fire, water damage and vandalism.

financial

Home loan (borrower) insurance

Borrower's insurance covering death, PTIA and other guarantees required to secure a mortgage loan, distributed via a market partner.

other

Electric scooter / personal mobility device insurance (discontinued)

Insurance for electric scooters and personal electric mobility devices; Luko has stopped offering new contracts, with existing policies transferred to insurer Laka.

motor

Car insurance (via Eurofil)

Online car insurance distributed via partner Eurofil, offering five coverage levels from third-party liability to comprehensive.

travel

Holiday travel multi-risk insurance

Comprehensive holiday travel insurance (Allianz Travel, ex-Mondial Assistance) covering medical expenses, cancellation and personal effects.

travel

Annual multi-trip travel insurance

Annual travel insurance covering an unlimited number of private trips under 60 days for one year.

travel

Working Holiday Visa (PVT) travel insurance

Travel insurance designed for people on a Working Holiday Visa (PVT) spending several months abroad.

Regulatory updates

Luko went through an accelerated safeguard procedure in June 2023 (debt of €45 million) and was placed into court-ordered receivership (redressement judiciaire) by the Bobigny commercial court in November 2023 after a planned takeover by British insurer Admiral fell through. In January 2024, Luko's home-insurance business was taken over by Allianz Direct, and the brand became 'Luko by Allianz Direct', operated by Allianz Direct Versicherungs-AG's French branch, registered with the ACPR. Luko Insurance AG (ex-Coya) remains registered with the ACPR since March 2022 under freedom-to-provide-services, while Luko Cover SAS remains registered with ORIAS as an insurance broker since April 2018. Since January 2026, Eurofil's motor and home insurance activities have also been integrated into Luko by Allianz Direct.

Reputation and reviews

Facebook

5,507 likes

Trustpilot

2.9

7,724 reviews

TrustScore and review count fluctuate; figure reflects the most recent snapshot found (fr.trustpilot.com).

Offer pages

Travel insurance

Luko by Allianz Direct is a travel insurance for the France market with online purchase and 24/7 assistance.

Last verified Aug 29, 2026