Allianz European Reliance Single Member Insurance S.A.
Allianz Global Assistance
Allianz Global Assistance is a travel insurance for the Greece market with online purchase and 24/7 assistance.
Direct payment
In the event of hospitalization or hospital expenses abroad, Allianz Global Assistance may pay the amount directly to the medical providers, so the insured does not need to pay out of pocket during the trip.
Geographic scope
Worldwide (excluding destinations with prohibitory travel advisories)
Coverage applies worldwide, excluding countries subject to prohibitory travel advisories or selected exclusions by the insurer. Coverage starts at departure and ends upon return to permanent residence.
Unique selling points
- Direct payment to hospitals and medical providers abroad — the insured does not pay out of pocket during hospitalization.
- One annual policy covers unlimited trips worldwide, each up to 60 days, eliminating the need to purchase a new policy for every journey.
- 24/7 global assistance hotline (+30 211 10 98098) with services including interpreter support, medical case management, and cash transfer in emergencies.
- COVID-19 and epidemic/pandemic disease diagnosis explicitly included within the medical expenses benefit at no additional premium.
- Backed by over 65 years of Allianz Partners' global expertise, with a worldwide network of prescreened medical providers ensuring quality care anywhere.
Coverage limits
Medical and hospital expenses
€150,000
Covers emergency medical and hospital expenses (including diagnosis of epidemic or pandemic disease such as COVID-19) incurred during travel, up to €150,000 per insured per year.
Emergency medical treatment
€150,000
Emergency medical treatment abroad covered up to €150,000 per insured. Allianz can guarantee or advance payment directly to providers in cases of hospitalization over 24 hours.
Hospitalization expenses
Covered
Hospitalization costs are covered as part of the overall medical expenses limit (€150,000 per insured). Direct payment to hospital providers is available for stays over 24 hours.
Outpatient treatment
Covered
Outpatient emergency medical treatment is covered as part of the overall medical expenses sub-limit. Specific outpatient sublimit amount not stated in available IPID extract; covered under overall medical expenses limit.
Emergency dental treatment
Covered
Emergency dental expenses are covered as part of the medical expenses benefit. The IPID extract does not state a specific dental sublimit for the My Travel Annual product; hearing aids, dentures, glasses, and contact lenses are excluded.
Emergency medical transport
Covered
Costs of emergency medical transport and medically justified evacuation are covered. Transport must be authorized and arranged by Allianz in advance; unauthorized transport is reimbursed only up to the amount that Allianz would have paid.
Medical evacuation
Covered
Medical evacuation to the nearest appropriate medical facility or repatriation to Greece is covered when medically necessary and arranged by Allianz. Specific monetary limit not stated separately in available IPID extract.
Repatriation of mortal remains
Covered
Repatriation of the insured's mortal remains to Greece is covered as part of the assistance services. Specific monetary limit not separately stated in available IPID extract.
Search and rescue
Excluded
Search and rescue operations are explicitly listed as a typical exclusion in Allianz travel insurance products. Not covered under My Travel Annual.
COVID-19 medical treatment
Covered
Medical and hospital expenses resulting from diagnosis of COVID-19 or other epidemic/pandemic diseases are included within the overall medical expenses coverage.
Pre-existing medical conditions
Excluded
Coverage limitations apply for pre-existing medical conditions. Specific exclusions and eligibility criteria are detailed in the Terms and Conditions; generally considered excluded unless otherwise stated in policy.
Winter sports cover
Excluded
Winter sports coverage is not confirmed as included in the My Travel Annual product based on available sources. Coverage for riskier sports and leisure activities may be excluded. Refer to Terms and Conditions for specific details.
Adventure and extreme sports cover
Excluded
Participation in certain extreme sports or activities is not covered under the standard My Travel Annual policy. The policy is not suitable for those participating in certain extreme sports activities.
Pregnancy complications
Conditional
Normal pregnancy and childbirth are typically excluded. Coverage for unexpected complications of pregnancy may be available subject to specific conditions in the Terms and Conditions. Refer to policy for specific criteria.
Personal liability
No limit stated
Personal liability coverage is not confirmed as included in the My Travel Annual product based on available IPID and product page sources.
Legal assistance
Covered
Legal advice and assistance services are mentioned as part of the Allianz assistance network benefits during travel.
24/7 global assistance
unlimited
Round-the-clock assistance available by calling (+30) 211 10 98098, covering medical case organization, interpreter services, medical file translation, telephone medical advice, and cash transfer services in case of loss or theft.
Key conditions
Assistance call deadline
In the event of serious illness, injury, or medical condition, the insured or someone on their behalf must contact Allianz Global Assistance immediately. All medical transport arrangements must be authorized and arranged by Allianz in advance; unauthorized transport is reimbursed only up to the amount Allianz would have paid.
Unauthorized treatment
If the insured receives medical transport or treatment without prior authorization from Allianz, reimbursement will be limited to the amount Allianz would have paid had it arranged the transport or treatment itself.
Purchase while abroad
The policy must be purchased before departure. Insurance cannot be taken out after the trip has commenced. Policy issuance is available online.
Chronic conditions
Chronic and pre-existing medical conditions are generally excluded. Coverage is limited to sudden and unexpected medical events during travel. Refer to the Terms and Conditions for specific exclusions.
Pregnancy
Normal pregnancy and childbirth are excluded. Unexpected complications of pregnancy may be covered subject to specific conditions stated in the Terms and Conditions.
Pre-existing condition exclusions
Pre-existing medical conditions are subject to coverage limitations and specific exclusions. Review the Terms and Conditions carefully for eligibility criteria.
Coverage duration limit
Annual policy covering unlimited trips, each up to a maximum of 60 days in duration. Coverage begins at departure and ends upon return to the insured's permanent place of residence. For one-way trips, coverage is valid for 24 hours.
Where to buy
Policy specifics
Trip cancellation and interruption
Reimbursement for non-refundable prepaid trip expenses if cancellation occurs due to covered reasons before or during travel
SourceSource no longer reachableBaggage loss and delay
Coverage for lost, stolen, or delayed baggage including personal effects during travel
SourceSource no longer reachableTravel delay coverage
Reimbursement for expenses incurred during covered travel delays (meals, accommodation, transportation)
SourcePer-trip duration limit
Annual policy covers unlimited trips per year, with each individual trip limited to a maximum of 60 days. For one-way trips, coverage is valid for 24 hours only.
SourceSource no longer reachableGreece residency requirement
Insured must be a permanent resident of Greece and commence trip from Greece
SourceTravel warning restrictions
Coverage restrictions or exclusions apply if travel occurs to areas with Ministry of Foreign Affairs travel warnings
Source24/7 Global assistance network
Access to 24/7 medical and travel assistance through global network; includes medical case organization, interpreter services, medical file translation
SourceSources
- https://esngreece.gr/partners/allianz-global-assistance
- https://www.allianz-assistance.gr/el_GR/help-and-advice/faqs.htmlSource no longer reachable
- https://www.allianz-assistance.gr/el_GR/protaseis-kai-tips/taxidiwtikes-protaseis/anakalypste-thn-ellada-me-asfaleia.html
- https://www.allianz-assistance.gr/el_GR/upiresies/suxnes-erwtiseis.html
- https://www.allianz-assistance.gr/en_GR.html
- https://www.allianz-assistance.gr/en_GR/suggestions-and-tips/travel-insurance-and-benefits.html
- https://www.allianz-assistance.gr/en_GR/travel-insurance-programs/annual-travel-insurance.html
- https://www.allianz-assistance.gr/en_GR/travel-insurance-programs/leisure-travel-insurance.html