Atlantic Union S.A. – General Insurance and Life
Atlantic Travel Insurance
Atlantic Travel Insurance is a travel insurance for the Greece market with no online purchase and 24/7 assistance.
Direct payment
Not explicitly stated for travel medical on the official product page. For health insurance products, direct payment to contracted hospitals is offered.
Geographic scope
Greece and abroad (domestic and international travel)
Coverage available for trips within Greece and abroad; specific excluded countries not publicly listed on official page.
Unique selling points
- Highest solvency ratio among all Greek insurance companies (General & Life) for 10 consecutive years, reaching 293% as of 31/12/2025.
- 24/7 travel assistance via Atlantiki Assistance, operating 365 days a year for emergency medical support and hospitalization coordination.
- Flexible programme selection based on destination, duration, and required coverages — including both per-trip and annual multi-trip options.
- Backed by Baloise Group (Switzerland), a minority shareholder since 1972, providing financial strength and European insurance expertise.
- Explicit search and rescue coverage included in the travel insurance programme alongside emergency medical and dental treatment.
Coverage limits
Emergency Medical / Dental Treatment
Covered
Covers costs for emergency medical or dental treatment incurred during travel. Specific monetary limits are not published on the official product page.
Emergency Medical Treatment
Covered
Emergency medical treatment during travel is explicitly listed as a covered peril. Specific limits not published on the official page.
Hospitalization
Covered
Implied within emergency medical treatment coverage. Specific sub-limit for hospitalization not published on the official product page.
Outpatient Treatment
Covered
Implied within emergency medical/dental treatment coverage as stated on the official page. Specific limits not published.
Emergency Dental Treatment
Covered
Emergency dental treatment is explicitly listed together with emergency medical treatment as a covered benefit during travel. Specific limits not published on the official page.
Emergency Transport
Covered
Covers the required transport of a family member or friend to the insured's place of hospitalization following an emergency medical incident during travel. Specific limits not published on the official page.
Medical Evacuation
Covered
Emergency transport coverage implies medical evacuation. Specific evacuation limits not published on the official product page.
Repatriation of Remains
Covered
The Atlantiki travel programs cover emergency transport including repatriation of remains in the event of the insured's death during travel. No specific monetary limit is published on the official product page; coverage is included as part of the emergency medical transport benefit.
Search and Rescue
Covered
Search and rescue is explicitly listed as a covered benefit under the emergency transport section of the Atlantic Travel Insurance product line.
COVID-19 Treatment
Conditional
The travel cancellation sub-programme mentions pandemic coverage under conditions. Whether COVID-19 treatment falls under the travel medical programme is not confirmed on the official page.
Pre-existing Conditions
Excluded
Pre-existing conditions are not covered under the Atlantiki travel insurance product. In line with standard Greek market practice, these are excluded unless specifically declared and extended in the policy. No Atlantiki-specific clause confirming any exception was found in publicly available sources.
Personal Liability
Not offered
Not mentioned as a coverage on the official travel insurance product page.
24/7 Assistance
Covered
Atlantiki Assistance operates 24 hours a day, 365 days a year, providing emergency support including medical advice and coordination of hospitalization.
Key conditions
Assistance call deadline
No specific claim notification deadline is published on the official Atlantiki product page or intermediary sources. The Atla Assistance service operates 24 hours a day. Policyholders should contact Atlantiki Assistance immediately upon any emergency during travel.
Unauthorized treatment
Not specified on the official product page.
Purchase while abroad
Purchase while already abroad is not permitted. Travel insurance contracts are activated only after payment prior to departure and cannot be purchased once the trip has commenced. This applies to the Atlantiki Atlantic Travel Insurance product as distributed through insurance intermediaries.
Chronic conditions
Not specified on the official product page.
Pregnancy
Not specified on the official product page.
Pre-existing condition exclusions
Pre-existing conditions are excluded from coverage under the Atlantiki travel insurance product, consistent with standard Greek travel insurance market practice. Coverage may be available only if specifically declared and extended in the policy contract.
Coverage duration limit
Available in short-duration (per-trip) and annual (multi-trip) programmes. Maximum trip duration per journey under the annual plan is not published on the official page.
Policy specifics
Multiple Programme Options
Atlantiki Union offers the Atlantic Travel Insurance line with at least two programme durations: short-duration (per-trip) and annual (multi-trip). Coverage scope and limits vary by programme and destination. Customers select the appropriate programme based on destination, duration, and required coverages.
Intermediary Distribution Only
Atlantiki Union travel insurance is sold exclusively through authorised insurance intermediaries. No direct online purchase flow is available on atlantiki.gr for travel insurance.