ERGO Hellas Travel insurance (Ergo Life Assistance)

The program is provided free of charge to all insured persons with hospital care (νοσοκομειακή περίθαλψη) programs. A specific aggregate limit for general medical expenses is not published separately; hospitalization abroad is covered up to €6,000 per incident.

Doctor dispatch to a foreign location is covered, subject to a €25 deductible per call-out. Activation requires prior contact with the ERGO Health Open Line.

Hospital care abroad is covered up to €6,000 per incident. Coverage is active for emergencies occurring more than 50km from the insured's permanent residence.

Outpatient care is facilitated via doctor dispatch to the traveller's location abroad (with €25 deductible), and through the coordination of medical services by the ERGO Health Open Line. No separate published monetary ceiling for outpatient-only costs.

Emergency dental coverage is not listed among the published benefits of ERGO Life Assistance.

Sanitary (medical) transport is covered when the insured is located more than 50km from their usual place of residence. No separate monetary ceiling is published for this benefit.

Medical repatriation and/or transfer of the patient from abroad is covered, including transport of a designated companion to the place of hospitalisation. No separate monetary ceiling is published for this benefit.

Transfer of the insured's remains is covered up to €1,840 for European countries and up to €3,670 for non-European countries. Also covers the return of other insured travellers.

Search and rescue is not listed among the published benefits of ERGO Life Assistance.

COVID-19 specific coverage is not listed among the published benefits of ERGO Life Assistance.

Coverage for pre-existing conditions is not explicitly listed among the published benefits of ERGO Life Assistance; the program covers emergency and acute incidents only.

Winter sports coverage is not listed among the published benefits of ERGO Life Assistance.

Adventure sports coverage is not listed among the published benefits of ERGO Life Assistance.

Pregnancy complications coverage is not listed among the published benefits of ERGO Life Assistance.

Personal liability for material damage caused to third parties is listed as a benefit under ERGO Life Assistance travel assistance. No specific monetary limit is published.

An advance against judicial and legal costs is provided as part of the ERGO Life Assistance travel assistance benefits. No specific monetary ceiling is published.

The ERGO Health Open Line (Ανοιχτή Γραμμή Υγείας) operates 24 hours a day, 7 days a week, providing immediate medical care information, coverage details, network of affiliated physicians, diagnostic centres and clinics, and activating all Life Assistance benefits.

Compensation for problems with checked-in baggage (loss, theft) is covered. No limit amount is published.

Compensation for baggage delay is covered. No limit amount is published.

Tracing of lost baggage is covered. No limit amount is published.