Europ Assistance S.A. Greek Branch
Europ Assistance
Europ Assistance is a travel insurance for the Greece market with online purchase and 24/7 assistance.
Direct payment
In the event of a medical emergency, the insured must first contact Europ Assistance's coordination centre. Expenses not authorized in advance by Europ Assistance will not be reimbursed. If the insured must advance funds, original receipts and medical documentation must be submitted within 60 days of the incident.
Geographic scope
International (travel from Greece abroad)
Coverage applies while travelling abroad; specific territorial limits depend on the chosen program.
Unique selling points
- Fully modular travel insurance that lets customers build their own program by selecting only the coverages they need.
- 24/7 coordination centre with a global partner network covering over 208 countries for immediate travel and medical assistance.
- Online purchase in just 4 steps with immediate policy issuance via the official Europ Assistance Greece platform.
- Health transportation fully coordinated by Europ Assistance, including medical transfers, repatriation, and referral to appropriate medical facilities.
- Europ Assistance is part of the Generali Group, one of the world's largest insurance groups, providing financial solidity and a recognized brand trusted by millions of travellers worldwide.
Coverage limits
Medical and pharmaceutical expenses
Covered
In the event of sudden illness or accident, Europ Assistance covers medical and pharmaceutical expenses or hospitalization costs for emergency treatment or surgery that cannot be delayed. Specific coverage limits depend on the selected program and are not published on the product page.
Emergency medical treatment
Covered
Coverage for emergency treatment or surgery that cannot be delayed, triggered by sudden illness or accident during the trip. Specific limits are not published and depend on the selected program.
Hospitalization expenses
Covered
Hospitalization costs for emergency treatment that cannot be delayed are covered by Europ Assistance. Specific limits depend on the selected program.
Outpatient treatment
Covered
Outpatient medical and pharmaceutical expenses are covered as part of the general medical expenses coverage for sudden illness or accident. Specific sub-limits are not published.
Medical transport (health transportation)
Covered
Europ Assistance provides medical assistance and health transportation services, coordinating all necessary means for the best possible service during the trip. Specific limits are not published.
Medical evacuation
Covered
Medical evacuation is part of the health transportation services coordinated by Europ Assistance's 24-hour network. Specific amounts are not published on the verified product pages.
Repatriation of remains
Covered
Repatriation of mortal remains in the event of death is referenced within the health transportation coordination services of Europ Assistance Greece. Specific limits are not published on the verified product pages.
Personal liability
Not offered
Personal liability coverage is not explicitly described on the verified Greek product pages; may be available as a modular option.
Legal assistance
Not offered
Legal assistance is not explicitly described on the verified Greek product pages; may be available as a modular option.
24/7 assistance
Covered
Europ Assistance operates a 24-hour coordination centre with a network of partners in over 208 countries, providing immediate and humane assistance for any incident during travel.
Key conditions
Assistance call deadline
In the event of a medical emergency, the insured must immediately contact Europ Assistance's coordination centre. A written claim report must be submitted to Europ Assistance no later than 60 days from the incident, including the policy number, a medical certificate describing the event, original expense receipts, and, in the case of hospitalization, a copy of the medical file.
Unauthorized treatment
Expenses incurred without prior authorization from Europ Assistance's coordination centre will not be reimbursed. The insured must contact the coordination centre before receiving non-emergency treatment abroad.
Purchase while abroad
The policy must be purchased before commencing travel. Online purchase is available via the official Europ Assistance Greece plug-and-sell platform.
Chronic conditions
Chronic diseases and pre-existing conditions are generally not covered under the standard program. Coverage for pre-existing conditions may be available as an optional modular add-on.
Pregnancy
Pregnancy complications are not explicitly addressed in the verified product pages. Emergency situations arising during travel may be covered under the general medical expenses provision, subject to program terms.
Pre-existing condition exclusions
Pre-existing medical conditions are not covered under the core policy. An optional module may be available to extend coverage to certain pre-existing conditions, subject to specific exclusions.
Coverage duration limit
Coverage duration depends on the selected program and trip duration. Specific maximum trip or annual coverage durations are not published on the verified product pages.
Documents
Europ Assistance Greece — Travel Insurance Product Page (Greek)
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Europ Assistance Greece — Coverages & Benefits (Greek)
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Europ Assistance Greece — FAQ (Greek)
other
Europ Assistance Schengen — IPID (English)
ipid
Europ Assistance Schengen & Schengen Plus — Terms & Conditions (English)
terms_and_conditions
Europ Assistance Schengen Plus — IPID (English)
ipid
Policy specifics
Medical assistance abroad
Medical assistance and health transportation services provided by Europ Assistance during travel, including referral to medical facilities and transportation coordination
Medical and hospitalization expenses
Coverage for medical pharmaceutical expenses and hospitalization costs for emergency treatment or surgery that cannot be delayed
Sources
- https://esim.holafly.com/insurance/europ-assistance-travel-insurance-reviews/
- https://schengen.europ-assistance.com/en
- https://schengen.europ-assistance.com/en/faqs
- https://schengeninsuranceinfo.com/europ-assistance/
- https://www.redion.com/wp-content/uploads/2026/01/Europ-Assistance-Travel-Insurance-All-Plans.pdf