Groupama Phoenix Hellenic Insurance Company S.A.
Groupama
Groupama is a travel insurance for the Greece market with online purchase and limited assistance availability.
Direct payment
Payment must be made in full before the start of coverage. Payment options include: via the insurer's website (www.groupama.gr) using credit, debit or prepaid card; via bank transfer; via standing order; or by credit card through other channels.
Geographic scope
Worldwide outside Greece
Coverage applies exclusively for accidents occurring outside Greece. Travel to war zones is not covered.
Unique selling points
- Accident-based death and permanent total disability lump-sum compensation with a minimum insured capital of 3,000 EUR for travel abroad.
- Flexible trip duration options covering 1-15, 16-30, or 31-60 days to match the exact length of travel.
- Online purchase available directly via groupama.gr with credit, debit, or prepaid card payment.
- Backed by Groupama S.A., a French mutual insurance group with over 95 years of presence in the Greek market.
Coverage limits
Medical Expenses
Excluded
This product does not cover general medical expenses. It provides compensation only in the event of death or permanent total disability resulting from an accident abroad.
Emergency Medical Treatment
Excluded
Not covered under this product. The policy covers only death or permanent total disability from accidents abroad.
Hospitalization
Excluded
Not covered under this product. The policy covers only death or permanent total disability from accidents abroad.
Outpatient Treatment
Excluded
Not covered under this product. The policy covers only death or permanent total disability from accidents abroad.
Repatriation of Remains
Excluded
Not explicitly covered under this product. The IPID only describes death/disability compensation, not logistics of remains repatriation.
COVID-19 Treatment
Not offered
Not mentioned in the product IPID. As general medical expenses are not covered, COVID-19 treatment is not covered.
Pre-existing Conditions
Excluded
Explicitly excluded: physical injuries or illnesses and their complications that existed prior to the start of insurance are not covered.
Winter Sports Cover
Not offered
Not found in the IPID. The policy excludes participation and training in dangerous sports or hobbies; winter sports status is not separately stated.
Adventure Sports Cover
Excluded
Explicitly excluded: participation and training in dangerous sports or hobbies are not covered.
Pregnancy Complications
Excluded
Not covered under this product. The policy covers only death or permanent total disability from accidents abroad.
Key conditions
Assistance call deadline
No specific assistance call deadline stated in the IPID for this product.
Unauthorized treatment
No specific penalty for unauthorized treatment stated in the IPID; the product does not cover medical treatment costs.
Purchase while abroad
Payment must be made before the start of coverage. No provision for purchase while already abroad is stated.
Chronic conditions
Pre-existing physical injuries or illnesses and their complications are explicitly excluded from coverage.
Pregnancy
Pregnancy is not mentioned in the IPID. The product covers only death or permanent total disability from accidents abroad; pregnancy-related events are not covered.
Pre-existing condition exclusions
Explicitly excluded: physical injuries or illnesses and their complications that existed prior to the start of insurance are not covered.
Coverage duration limit
Three trip duration options are available: 1-15 days, 16-30 days, or 31-60 days. Maximum single trip coverage is 60 days.
Where to buy
Documents
IPID – Travel Insurance (F35)
ipid
Policy specifics
Death or permanent total disability
The health program provides compensation in case of death or permanent total disability resulting from accidents during travel
War zone exclusion
Travel to war zones is not covered under this policy.
Age restrictions
Persons cannot be insured if they are below 18 years old or above 70 years old
Geographic scope
Coverage applies exclusively for accidents that occur outside Greece
Permanent residency requirement
Coverage is valid exclusively for permanent residents of Greece
Cancellation only for travel cancellation
Contract cancellation is only possible in case of travel cancellation
Exclusions: drug use and suicide attempt
Use of narcotics or hallucinogenic substances and suicide attempts are explicitly excluded from coverage.