Extracted from source documents

Mondial Assistance Travel insurance (Globy)

Underwritten by AWP P&C Hellas AE · Greece

travel insurance from Mondial Assistance for the Greece market, with online purchase and 24/7 assistance.

Last verified Aug 14, 2026Sources

Online purchase24/7 helpline

Unique selling points

Medical and hospitalization expenses covered up to €150,000 in the top-tier Super Globy Plus plan, exceeding the Schengen visa minimum requirement of €30,000 fivefold.

All expenses for medical repatriation, repatriation of remains, and family return travel are covered with no monetary cap — providing unlimited coordination and cost coverage through the 24/7 assistance network.

Instant online policy issuance available directly on the Mondial Assistance Greece website, enabling travellers to obtain a valid insurance certificate immediately for visa applications or last-minute trips.

24/7 dedicated Medical Service centre (+30 210 99 88118) staffed by Mondial Assistance professionals who directly coordinate hospitalization, medical transport, and repatriation worldwide — not just a phone advice line.

Part of Allianz Partners, the world's leading travel insurance and assistance group, providing access to a global network of over 400,000 service providers across more than 34 countries.

Coverage limits

Covered

Medical & Hospitalization Expenses

€150K

Κάλυψη ιατροφαρμακευτικών δαπανών και δαπανών νοσηλείας (συμπεριλαμβανομένης της διάγνωσης με επιδημική ή πανδημική νόσο όπως COVID-19) για αιφνίδια ασθένεια (έως 75 ετών) και ατύχημα (κάθε ηλικία), έως 30 ημέρες από την ημέρα του Συμβάντος ή έως τη στιγμή που δοθεί άδεια από τους θεράποντες ιατρούς να ταξιδέψει ο Ασφαλιζόμενος. Περιλαμβάνει μεταφορά στο πλησιέστερο νοσοκομείο, επείγοντα οδοντιατρικά έξοδα και τηλεφωνικές ιατρικές συμβουλές. Όλες οι καλύψεις παρέχονται σε Ευρώ.

Covered

Emergency Medical Treatment

€150K

Covers emergency medical treatment costs including transfer to the nearest first-aid centre or hospital when the incident cannot be effectively treated at the scene. Super Globy Plus: up to €150,000 (combined medical and hospitalization). For Globy Classic and Super Globy the exact sub-limit is defined in the respective Table of Covers. Sudden illness covered up to age 75; accidents covered at any age across all tiers.

Covered

Hospitalization Expenses

€150K

Covers hospitalization costs when the insured must be admitted to hospital following a covered incident during the trip. Included within the combined medical and hospitalization limit. Super Globy Plus: up to €150,000 combined. Transfer from first-aid centre to the nearest hospital is covered when hospitalization is deemed necessary. Specific amounts for Globy Classic and Super Globy are defined in their respective Table of Covers.

Covered

Outpatient Treatment

Covered

Outpatient treatment is covered as part of the overall medical and hospitalization expenses benefit under the Globy programme. The exact sub-limit for outpatient treatment is not separately stated in the accessible document fragments and falls under the combined medical expense limit as defined in each tier's Table of Covers.

Covered

Emergency Dental Treatment

Covered

Emergency dental treatment is covered as part of the Globy programme. The specific sub-limit for emergency dental expenses is not stated separately in the accessible document fragments; it is defined in each tier's Table of Covers.

Covered

Medical Transport

unlimited

Transfer of the insured to the nearest first-aid centre or hospital when they cannot be treated effectively at the scene, and subsequent transfer to the nearest hospital if hospitalization is deemed necessary. All expenses covered (Super Globy Plus IPID states 'All Expenses for Medical Repatriation'). Transport is coordinated by the 24/7 assistance centre.

Covered

Medical Evacuation

unlimited

Full medical repatriation expenses are covered across all Globy tiers. The Super Globy Plus IPID explicitly states 'All Expenses for Medical Repatriation'. Coordination is handled by the 24/7 Medical Service assistance centre. Medical evacuation to the nearest appropriate medical facility is also covered.

Covered

Repatriation of Remains

unlimited

All expenses for repatriation of the insured's remains to their home country in the event of death during the trip are covered. The Super Globy Plus IPID states 'All Expenses for the Repatriation of the Insured's remains'. This benefit applies across all Globy tiers.

Search and Rescue

No limit stated

Search and rescue as a standalone coverage is not explicitly mentioned in the accessible Globy IPID or Terms and Conditions documents.

Covered

COVID-19 Treatment

€150K

COVID-19 medical expenses incurred during the trip abroad are covered under the medical and hospitalization benefit. The Mondial Assistance COVID-19 information page confirms that if the insured is infected with Coronavirus during a trip abroad, the necessary treatment costs are covered under the travel insurance policy. Coverage limits apply per the selected tier (Super Globy Plus up to €150,000). Quarantine-related return costs are also covered when the return date is later than originally scheduled.

Excluded

Pre-existing Conditions

Excluded

Pre-existing medical conditions are generally excluded from coverage under the Globy programme. The Terms and Conditions exclude claims arising from medical conditions present before policy purchase. Sudden illness coverage applies only to acute events manifesting during the trip. Accident coverage is not subject to this exclusion. Some variants may also exclude illness coverage entirely for persons over age 70 (Super Globy tier) or age 75 (Globy Classic tier).

Winter Sports Cover

No limit stated

Winter sports cover is not explicitly mentioned as an included or optional coverage in the accessible Globy IPID or Terms and Conditions documents.

Adventure Sports Cover

No limit stated

Adventure sports cover is not explicitly mentioned as an included or optional coverage in the accessible Globy IPID or Terms and Conditions documents.

Conditional

Pregnancy Complications

Conditional

Pregnancy complications may be covered as a sudden illness event under the medical expense benefit if they arise unexpectedly during the trip. Routine pregnancy care and elective procedures are excluded. The Globy Terms and Conditions define covered events as sudden illness and accidents; sudden pregnancy complications would qualify as sudden illness. Specific exclusions related to pregnancy are defined in each tier's Terms and Conditions.

Personal Liability

No limit stated

Personal liability is not listed as an included or optional coverage in the accessible Globy (Classic, Super, Super Plus) IPID or Terms and Conditions. The Super Globy Plus IPID lists only medical/hospitalization expenses, medical repatriation, family repatriation, repatriation of remains, emergency return tickets, and luggage.

Legal Assistance

No limit stated

Legal assistance is not listed as an included or optional coverage in the accessible Globy IPID or Terms and Conditions documents.

Covered

24/7 Assistance Service

unlimited

24/7 emergency medical assistance and coordination service is included across all Globy tiers. The Medical Service Department is reachable 24 hours a day, 7 days a week at (+30) 210 99 88118. The insured must contact the centre as soon as possible in the event of a medical emergency. The global network of assistance professionals coordinates medical transport, hospitalization, repatriation, and related services.

Key conditions

Assistance call deadline

The insured must notify the Mondial Assistance 24/7 Medical Service centre (+30 210 99 88118) immediately upon occurrence of a medical emergency or hospitalization during the trip. For all other covered events, notification must be provided within 30 days of the incident. Failure to notify may result in reduced coverage or claim denial.

Unauthorized treatment

Expenses incurred from medical treatment undertaken without prior coordination with and approval from the Mondial Assistance coordination centre will not be reimbursed or will be subject to reduced coverage. Voluntary departure of the insured from a medical facility without the approval of medical personnel also terminates coverage.

Purchase while abroad

The Globy travel insurance programme is available for purchase online via the Mondial Assistance website before departure. The policy must be purchased before the trip commences. Policies cannot be purchased after the trip has started.

Chronic conditions

Chronic and pre-existing diseases are generally excluded from coverage. The policy covers only sudden illness events that manifest during the trip (not pre-existing conditions). Coverage for illness events is limited to persons up to age 75 (Globy Classic) or age 70 (Super Globy). Accident coverage applies at any age regardless of pre-existing conditions.

Pregnancy

Routine pregnancy care and elective procedures are not covered. Sudden and unexpected pregnancy complications arising during the trip may qualify as sudden illness events under the medical expense benefit. Specific pregnancy-related exclusions are defined in each tier's Terms and Conditions.

Pre-existing condition exclusions

Pre-existing medical conditions are excluded from coverage across all Globy tiers. Only sudden illness events (defined as a covered incident manifesting during the trip requiring treatment) are covered. Accident coverage is not subject to the pre-existing condition exclusion. Age-based illness exclusions also apply: illness events not covered for persons over 70 (Super Globy) or over 75 (Globy Classic).

Coverage duration limit

The Globy leisure travel insurance programme covers trips of up to 30 days maximum. For frequent travellers or longer trips, the Globy Annual programme is available separately. The trip duration must be specified at the time of policy purchase.

Direct payment

For medical emergencies requiring hospitalisation or repatriation, Mondial Assistance coordinates and directly settles costs through its 24/7 Medical Service centre (+30 210 99 88118). Insured must notify the centre as soon as possible. For non-emergency expenses incurred without prior notification, reimbursement applies up to specified sub-limits.

Territorial scope

Worldwide; policy covers trips departing from Greece or Cyprus. Geographic zones: Europe, North America, and Rest of World. Coverage applies during trips of up to 30 days.

Documents

Policy specifics

Medical & Hospitalization Expenses

Coverage for emergency medical treatment and hospitalization during the insured trip, with limits varying by product variant (Classic vs Super/Super Plus)

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Medical Repatriation

Coverage for emergency medical evacuation and repatriation to home country if medically necessary during the insured trip

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Luggage Loss/Theft/Damage Coverage

Coverage for loss, theft, or damage to luggage and personal belongings during the trip

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Emergency Return Ticket Coverage

Coverage for emergency return ticket costs if the insured must return home early due to a covered medical event or family emergency

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Repatriation of Remains

Coverage for expenses related to repatriation of the insured's remains to their home country in case of death during the trip

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Family Repatriation Expenses

Coverage for return travel expenses for family members if the insured is hospitalized or dies abroad

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Age Restrictions

Specific age-based limitations on coverage, particularly for illness claims (e.g., illness coverage typically limited to age 75 in some variants)

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24-Hour Assistance Service Notification Requirement

Insured must notify Mondial Assistance 24-hour assistance service immediately upon occurrence of a medical emergency or hospitalization during the trip

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High-Value Items Exclusion

Certain high-value personal items such as cameras, jewelry, watches, precious metals, and furs are excluded from luggage coverage or subject to special limitations

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Travel Warnings Exclusion

Coverage may be restricted or excluded for travel to destinations with active travel warnings issued by the Ministry of Foreign Affairs

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Trip Duration Limit

Standard Leisure Travel Insurance covers trips up to 30 days maximum; coverage not available for longer trips

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Resident Eligibility Requirement

To be eligible for Mondial Assistance Leisure Travel Insurance, applicant must be a resident of Greece or Cyprus

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Sources

Mondial Assistance Travel insurance