Verified offer

Groupama

Groupama is a travel insurance for the HU market with online purchase and 24/7 assistance.

Last verified May 18, 2026T&C from 2025-07-01Groupama Biztosító Zártkörűen Működő Részvénytársaság
Online purchase24/7 helpline

Direct payment

The insurer provides direct payment guarantee to hospitals and healthcare providers abroad via the 24/7 assistance service (+36 1 465 3640). Costs pre-approved by the assistance service are settled directly; costs incurred without prior assistance approval are reimbursed up to EUR 1,000 maximum if key circumstances cannot be determined.

Geographic scope

HU

Worldwide (Europe base; Szűk Világ with 50% surcharge excludes USA/Canada/Greenland/Australia/NZ/Pacific; Világ with 150% surcharge covers all countries). Coverage active from Hungarian border exit to re-entry. Excludes territories listed as not recommended by Hungarian Consular Service.

Unique selling points

  • Very high emergency medical limits reaching HUF 500,000,000 (approx. EUR 1.25 million) per person in the Prémium tier, well above typical market minimums.
  • 24/7 Hungarian-language assistance helpline (+36 1 465 3640) provides direct payment guarantees to hospitals abroad, eliminating the need for the insured to pay out-of-pocket first.
  • Covid-19 emergency treatment explicitly included within standard medical limits at no extra premium, covering both outpatient and inpatient care abroad.
  • Instant online issuance available on the day of departure via the Groupama online calculator, with immediate policy confirmation by email.
  • Broad optional sports extension covering extreme sports (canyoning, rock climbing, trekking, hot air balloon, etc.) and competitive sports with transparent surcharge tiers, making a single policy suitable for active travellers.

Coverage limits

Emergency Medical Expenses (illness and accident)

Covered

Covers emergency medical expenses abroad for illness and accident up to HUF 500,000,000 (Prémium), HUF 100,000,000 (Komfort), or HUF 25,000,000 (Bázis) per person. For persons aged 70–79 the illness sublimit under Komfort/Bázis is HUF 15,000,000 / HUF 5,000,000. Persons aged 80+ are covered only for accident-related medical costs. Includes outpatient visits, hospitalisation, urgent surgery, prescription medication, and necessary ambulance/taxi transport to hospital.

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Emergency Medical Treatment

Covered

Coverage for urgent acute medical conditions requiring immediate treatment abroad, including outpatient consultation, acute illness (including Covid-19), urgent surgery, and ambulance transport. Applies when delay of treatment would foreseeably endanger life, physical integrity, or cause irreversible damage. Up to HUF 500,000,000 (Prémium). Pre-existing chronic conditions are covered only upon acute exacerbation up to a separate sublimit.

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Hospitalisation

Covered

Inpatient hospitalisation and urgent surgery abroad are covered within the overall emergency medical expenses limit (HUF 500,000,000 Prémium / HUF 100,000,000 Komfort / HUF 25,000,000 Bázis). If hospitalisation costs are covered by the European Health Insurance Card (EHIC) or another insurer, a daily hospital cash benefit of HUF 30,000/day (Prémium) or HUF 20,000/day (Komfort) is payable for up to 30 days instead, upon written waiver of direct cost reimbursement.

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Outpatient Treatment

Covered

Outpatient medical consultations for acute illness or accident abroad are covered within the overall emergency medical limit. Covers doctor visits, diagnosis, prescription medication (to the extent medically necessary for the acute episode), and medical aids on prescription. Excludes general check-ups, treatment deferrable until return to Hungary, and follow-up care.

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Emergency Dental Treatment

Covered

Pain-relief dental treatment (without prosthetics) covered up to EUR 250 per tooth, maximum 2 teeth, in all three tiers (Prémium, Komfort, Bázis). Excludes dental prosthetics, crowns, bridges, orthodontics, scaling, and permanent root canal treatment.

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Emergency Patient Transport / Medical Transport

Covered

Emergency patient transport to hospital or doctor abroad (including mountain rescue, water rescue, and air rescue) is covered up to HUF 250,000,000 (Prémium) / HUF 50,000,000 (Komfort) / HUF 5,000,000 (Bázis). Prior approval by the assistance service is required; without approval, reimbursement is capped at EUR 1,000 unless the insured was incapacitated.

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Medical Evacuation / Repatriation to Hungary

Covered

When medically justified, the insurer organises and covers transport of the insured to a Hungarian hospital or home address, with medical escort if necessary. Costs covered up to HUF 250,000,000 (Prémium) / HUF 50,000,000 (Komfort) / HUF 5,000,000 (Bázis) from the 'Sürgősségi betegszállítás' service budget. Repatriation is organised by the insurer; costs incurred without insurer approval are not reimbursed.

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Repatriation of Remains

Covered

In the event of the insured's death abroad, the insurer organises and covers repatriation of the remains to Hungary up to HUF 250,000,000 (Prémium) / HUF 50,000,000 (Komfort) / HUF 5,000,000 (Bázis). Repatriation must be organised through the insurer; costs incurred without insurer approval are not reimbursed.

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Search and Rescue

Covered

If the insured's location is unknown due to an accident abroad and a search is warranted, the insurer organises and covers the search and rescue operation through local authorities, charged to the 'Beteg hazaszállítása' (patient repatriation) budget of up to HUF 250,000,000 (Prémium) / HUF 50,000,000 (Komfort) / HUF 5,000,000 (Bázis). Mountain, water, and air rescue costs are included within the emergency patient transport limit.

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Covid-19 Treatment

Covered

Emergency medical treatment and hospitalisation for Covid-19 abroad are explicitly covered within the standard emergency illness limit (HUF 500,000,000 Prémium / HUF 100,000,000 Komfort / HUF 25,000,000 Bázis). Quarantine costs (accommodation, food, additional travel) are not covered; however, the insurer covers the emergency medical costs of the infection itself.

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Pre-existing / Chronic Conditions (Acute Exacerbation)

Conditional

Pre-existing chronic conditions are covered only in the event of a sudden, unexpected acute deterioration requiring emergency treatment abroad. The sublimit is HUF 20,000,000 (Prémium) / HUF 7,500,000 (Komfort) / HUF 3,000,000 (Bázis). Condition: the insured must have been fully compliant with all prescribed medical instructions for that condition (correct medication dosage, lifestyle restrictions). Treatment of known pre-existing conditions that is not urgent and could be deferred until return is excluded.

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Winter Sports Coverage

Optional

Winter sports (skiing on designated pistes, snowboarding, sledding, skating, snow rafting, motorised sledding) are covered as a hobby activity upon payment of a 25% surcharge. The surcharge also activates coverage for sports equipment damage/loss. Competitive winter sports require a separate 100% competition surcharge. Extreme/competitive/auto-motor sports for persons over 70 are not available regardless of surcharge.

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Adventure / Extreme Sports Coverage

Optional

Extreme sports (canyoning, hydrospeed, rock/mountain climbing up to 3,500 m, wall climbing, caving, trekking, via ferrata, hot air balloon, zipline) are available upon payment of a 100% surcharge. Other adventure/hobby sports (Quad, BMX, mountain bike, hunting, horse riding, amateur diving up to 40 m, parasailing, windsurfing, kitesurfing, jetski, water skiing, white-water rafting, sea kayaking, sailing) require a 50% surcharge. The extreme sports surcharge also covers the hobby sports risks. Not available for persons aged 70+.

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Pregnancy Complications

Conditional

Hospital and medical costs related to spontaneous miscarriage or premature birth occurring before the 28th week of pregnancy are covered within the standard emergency medical limit. Routine pregnancy check-ups, antenatal care, and obstetric treatment required after the 28th week are excluded.

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Personal Liability Insurance

Covered

Covers third-party bodily injury or death caused by the insured abroad up to EUR 30,000 (Prémium) / EUR 10,000 (Komfort); not available in Bázis. Accommodation damage covered up to EUR 1,000 (Prémium) / EUR 500 (Komfort). Skier liability up to EUR 15,000 (Prémium) / EUR 5,000 (Komfort) for those who paid the winter sports surcharge. Requires minimum 2-day policy. Excludes intentional acts, motor vehicle liability, professional activity, and family members in the same household.

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Legal Assistance and Protection

Covered

Legal assistance abroad (attorney and expert costs) covered up to EUR 7,500 (Prémium) / EUR 3,500 (Komfort); not available in Bázis. An advance on bail up to EUR 15,000 (Prémium) / EUR 7,500 (Komfort) is available. Coverage applies when a criminal proceeding is initiated against the insured abroad due to a traffic accident with personal injury, or (for those with the winter sports surcharge) amateur skiing/snowboarding on a designated piste. Requires minimum 2-day policy.

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24/7 Assistance Service

Covered

Round-the-clock telephone assistance is included in all tiers (Prémium, Komfort, Bázis). Services include: locating doctors/hospitals, medical transport organisation, payment guarantee to healthcare providers, patient monitoring, home repatriation organisation, currency theft advice, translation/interpretation services, information on travel documents, and notifying relatives. Hungarian-language helpline: +36 1 465 3640.

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Key conditions

Assistance call deadline

In the event of hospitalisation, the insured or their authorised representative must contact the assistance service within 3 calendar days. If prior approval is not obtained and key circumstances cannot be determined as a result, hospital costs are reimbursed up to a maximum of EUR 1,000. The insured is exempt if their medical condition makes it impossible to act in time; in that case they must contact the service immediately after their condition improves, but no later than 5 calendar days after recovery.

Unauthorized treatment

Medical services and assistance services used without prior approval from the insurer's assistance partner are not covered. If prior approval was not obtained and as a result key circumstances relevant to the insurer's obligation cannot be determined, reimbursement is limited to a maximum of EUR 1,000 for hospital and emergency transport costs.

Purchase while abroad

The insurance contract can only be concluded while the insured is physically present in Hungary. The insurance is exclusively available in Hungary. If purchased from abroad, the contract is invalid.

Chronic conditions

Chronic pre-existing conditions are covered only if an unexpected acute exacerbation occurs during the trip requiring emergency treatment abroad. The sublimit is HUF 20,000,000 (Prémium) / HUF 7,500,000 (Komfort) / HUF 3,000,000 (Bázis). Eligibility requires the insured to have been fully compliant with all medical prescriptions for that condition prior to travel.

Pregnancy

Costs related to spontaneous miscarriage or premature birth before the 28th week of pregnancy are covered within the standard emergency medical limit. Routine antenatal care, check-ups, and obstetric treatment required after the 28th week of pregnancy are excluded.

pre_existing_conditions

Known pre-existing conditions treated abroad are not covered unless an acute emergency arises that, if left untreated, would foreseeably endanger the insured's life or cause irreversible harm. In such emergency cases coverage is limited to the chronic disease acute exacerbation sublimit (HUF 20,000,000 Prémium / HUF 7,500,000 Komfort / HUF 3,000,000 Bázis).

coverage_duration_limit

Maximum insurance duration is 1 year. The insurer's risk coverage applies from the time of exit from the Hungarian border until re-entry into Hungary. Persons aged 70–79 may be insured for a maximum of 90 days (Bázis or Komfort only, with 100% age surcharge); from day 91 they are no longer covered. Persons aged 80+ may be insured for a maximum of 30 days (Bázis or Komfort only, with 250% age surcharge); from day 31 they are no longer covered, and illness-related medical costs are not covered at all for persons who reached age 80 on or before the first day of coverage.

Where to buy

Documents

GB660 Utasbiztosítás Szerződési Feltételek és Ügyféltájékoztató – hatályos 2025. július 1-jétől

terms_and_conditions

Open

GB685 Felfedező Utasbiztosítás – Biztosítási termékismertető (IPID)

ipid

Open

Policy specifics

Emergency medical care and treatment

Coverage for unexpected acute medical conditions and emergency treatment abroad with no deductible

24-hour assistance services

Round-the-clock assistance services including hospital location, patient transport organization, translation services in medical settings, and repatriation coordination

Geographic coverage levels: Europe, Extended Europe, and Worldwide

Multiple geographic scope options allow selection from basic Europe coverage to worldwide coverage including North America and all countries

Baggage and personal property insurance

Coverage for loss, theft, or damage to baggage and personal items during travel abroad

Sports coverage extension (optional surcharge)

Optional premium add-on allowing coverage expansion to include extreme sports, winter sports, and specific recreational activities abroad

Must be in Hungary at contract purchase

The insurance contract can only be concluded while physically present in Hungary; must be signed before crossing the Hungarian border

Age limitations for insured persons

Standard coverage available ages 18-69; persons 70-79 require 100% age surcharge and limited to max 90 days; persons 80+ require 250% surcharge and limited to max 30 days; children under 3 covered free

No physical labor or long-term employment abroad

Insured cannot perform physical work during the insurance period; cannot be employed abroad for more than one year; cannot be on long-term foreign service

No trip cancellation reimbursement

If traveler cancels the planned trip after contract inception, insurance will not reimburse costs; however, the contract can be cancelled before start date without penalty

Quarantine costs not covered

If traveler is placed in quarantine due to infection or exposure, insurance does not reimburse accommodation, meals, or additional travel expenses resulting from quarantine

Excluded territories and restricted regions

Insurance does not apply in countries/regions listed by Hungarian Consular Service as not recommended for travel, areas under UN/EU/US sanctions, war zones, or territories with active conflict

Alcohol and drug-related incidents excluded

Insurance does not cover injury, accident, or illness occurring as a result of alcohol intoxication or drug use