"Baltijas Apdrošināšanas Nams" Insurance Joint Stock Company (BAN)
BAN
BAN is a travel insurance for the Latvia market with online purchase and 24/7 assistance.
Direct payment
The policy functions as cash abroad — the insured shows the policy to receive qualified medical assistance without paying out of pocket, arranged via the international assistance partner
Geographic scope
Selectable insurance territory at policy inception: Europe; Worldwide excluding USA, Canada and Australia; Worldwide; Belarus; or Russia
The Contract is not valid in the insured's home country, except where the insured risk operates there (e.g. optional home-country medical expenses cover)
Unique selling points
- The policy covers 33 distinct risks, marketed as maximum travel security
- No deductible (excess) applies — all covered treatment costs are paid in full by BAN
- 24/7 assistance abroad is provided through the international partner Smile Assistance, letting the policy act like cash instead of paying out of pocket
- Medical expenses cover up to 125,000 EUR, well above many entry-level travel policies' limits
- Policy can be purchased online in about 5 minutes, available 24 hours a day including weekends
Coverage limits
Medical expenses
€125,000
Covers unforeseen emergency medical expenses (ambulatory and inpatient treatment prescribed by a certified medical practitioner) up to 125,000 EUR; also includes acquisition of medical aids up to 150 EUR, subject to the actual sum insured chosen and depending on age, destination, trip duration and planned activities
Emergency medical treatment
Covered
Emergency medical treatment is covered within the overall 125,000 EUR medical expenses limit; no separate sub-limit is stated
Hospitalization
Covered
Inpatient/hospital treatment is covered within the overall 125,000 EUR medical expenses limit; no separate sub-limit is stated
Outpatient treatment
Covered
Ambulatory treatment prescribed by a certified medical practitioner is covered within the overall 125,000 EUR medical expenses limit
Emergency dental treatment
€300
Covers emergency dental expenses up to 300 EUR; only treatment to relieve acute dental pain during the first visit is covered, follow-up treatment is excluded
Medical transport expenses
€10,000
Covers costs of transporting the insured to the nearest medical facility able to provide emergency medical care, up to 10,000 EUR
Patient repatriation / medical evacuation
€30,000
Covers repatriation of a sick or injured insured back to the home country, arranged via the assistance support desk, up to 30,000 EUR
Repatriation in case of death
€15,000
Covers repatriation of the insured's remains to the home country up to 15,000 EUR; a separate sub-limit of up to 2,000 EUR applies for burial expenses abroad
Search and rescue
No limit stated
Not mentioned as a separate covered risk in the reviewed IPID or terms
COVID-19 treatment
No limit stated
BAN references separate 'Covid-19 risk terms' on its website, but no specific coverage limit is stated in the reviewed IPID or T&C for this product
Pre-existing conditions
Excluded
Excludes treatment for illnesses diagnosed before the contract was concluded, and any treatment that was planned or foreseeable before the trip; treatment linked to a genuine chronic disease exacerbation requiring emergency care is not excluded
Winter sports cover
Optional
Recreational skiing and snowboarding (on-piste) are covered within the standard limits only if noted on the policy; off-piste skiing/snowboarding, heli-skiing, alpinism and similar high-risk winter activities are always excluded, and cover does not apply during competitions or training
Adventure / high-risk sports cover
Optional
Activities such as diving (up to 30 m), mountain tourism and kiteboarding can be covered only if endorsed on the policy; canyoning, rock climbing, paragliding, speleology, motorsport, diving deeper than 30 m and similar activities are always excluded, and cover does not apply during competitions or training
Pregnancy complications
Conditional
Emergency medical expenses related to pregnancy complications are reimbursed only up to the 24th week of pregnancy
Personal (civil) liability
€40,000
Optional additional risk, available if included in the offer, covering civil liability up to 40,000 EUR
Legal expenses
€2,000
Optional additional risk, available if included in the offer, covering legal expenses up to 2,000 EUR
24/7 assistance
Covered
Round-the-clock assistance abroad is provided through BAN's international assistance partner Smile Assistance; the insured must notify the Support Desk named in the policy as soon as an insured event occurs
Key conditions
Assistance call deadline
The policy requires immediate notification of the BAN Support Desk once an insured event occurs abroad; no specific hour-based deadline is stated in the reviewed sources
Unauthorized treatment
No specific penalty percentage or amount for unauthorized/unapproved treatment is stated in the reviewed IPID or T&C
Purchase while abroad
If the Contract is concluded after the trip has already started, indemnity for medical expenses, dental expenses, medical transport, relative's travel/accommodation costs, patient repatriation, repatriation in case of death, accident death/disability, passport insurance, replacement of the insured, baggage/sports equipment risks, travel delay, civil liability, legal expenses and clothing cleaning is paid only if the insured event occurs 72 hours or more after the policy was purchased
Chronic conditions
Medical services for treatment of chronic or congenital diseases are excluded, except where the services relate to emergency medical care for a genuine exacerbation of a chronic disease
Pregnancy
Emergency medical expenses related to pregnancy complications are covered only up to the 24th week of pregnancy
Pre-existing condition exclusions
Medical services for illnesses diagnosed before the contract was concluded are excluded, unless related to a chronic disease exacerbation requiring emergency care; treatment planned or foreseeable before the trip is always excluded
Coverage duration limit
No maximum trip-duration cap is stated in the reviewed sources; the coverage period corresponds to the period stated on the insurance policy
Policy specifics
Repatriation
Coverage for transportation to return home in case of serious illness or death during travel
SourceHigh-risk sports exclusion
Coverage excludes professional sports and high-risk activities unless specifically declared and covered
SourceSubstance abuse and tobacco-related exclusions
Coverage excludes treatment related to alcoholism, drug use, smoking, or sexually transmitted diseases
SourceSupport desk notification requirement
Insured must notify BAN Support Desk immediately upon insurance event occurring abroad
SourceClaims documentation requirements
Policyholders must submit documents confirming insured risk occurrence, circumstances, and loss amount
SourceInsurance territory selection
Policy specifies allowed insurance territories: Europe; Worldwide; Worldwide excluding USA, Canada, Australia; or Russia
SourcePremium payment terms
Insured must pay insurance premium within timeframes and amounts specified in the insurance policy
SourceHospital treatment definition
Hospital treatment must be continuous hospitalization for at least 48 hours due to acute health deterioration from sudden illness or injury
Source