Balcia Casco (own-damage car insurance) (Kasko)

Premiums are calculated using an AI-based tool that factors in individual driving data, so safer driving can lower the price.

Customers can freely choose their own repair workshop, including an official dealer, and still receive a payout up to 30% above the insurer's own repair estimate.

No deduction for parts depreciation when a vehicle up to 5 years old is repaired at an authorised workshop.

A replacement vehicle is provided for the entire repair period in Lithuania, not just a fixed number of days.

Driver age and experience limit

If the vehicle was driven by someone younger or with less driving experience than the minimum set in the insurance contract, the insurer may reduce the payout by 50%; for the first such event, the full payout is made without the 50% reduction, but a EUR 500 higher deductible is applied instead.

Repair network requirements

The vehicle can be repaired at the insurer's agreed workshop (cashless settlement) or at a workshop chosen by the client, including an official dealer; if the client's own workshop is used, the payout (minus the deductible) is transferred directly to that workshop and may be up to 30% higher than the insurer's own repair estimate, unless the contract states otherwise.

Anti-theft requirements

The insured vehicle must be fitted with the security/anti-theft systems required by the insurer (or equivalent) for the whole policy period; in case of theft, the policyholder must be able to provide all keys, remote controls and documents confirming the required security system was in place, otherwise the payout may be reduced.

Claim notification deadline

An insured event must be reported within 5 working days, and theft of the vehicle within 1 working day.

Section: 3. DRAUDIMO IŠMOKA > 3.1. Ką daryti atsitikus įvykiui?

Apie įvykį privalai pranešti per 5 darbo dienas, o apie transporto priemonės vagystę – per 1 darbo dieną.

Deductible rules

A deductible set in the insurance contract is subtracted from every claim payout. No deductible is applied when: a third party is at fault and the damage is covered under MTPL liability insurance; vehicle keys were stolen/damaged or personal belongings were stolen; damage resulted from a collision with an animal; a body dent is repaired without repainting; or glass is replaced/repaired at the insurer's designated workshop.

Direct payment

The insurer normally pays repair costs directly to an agreed repair workshop, calculated so the vehicle is restored to its pre-loss condition; if a cash payout is chosen instead, it is calculated and paid without VAT and similar taxes, except when vehicle parts were stolen, in which case only repair/replacement costs against a pre-agreed estimate are reimbursed and cash payout is not available. The customer may also choose their own repair workshop, with the payout transferred directly to that workshop after the deductible is subtracted.