Akcine draudimo bendrove Gjensidige

Driver age and experience limit

If an accident is caused by a driver younger than, or with less driving experience than, specified in the policy, the first such event during the initial policy period is subject to an additional EUR 250 deductible (EUR 500 if both age and experience limits are violated); any second or subsequent such event is treated as uninsured and no indemnity is paid.

Repair network requirements

Maxi allows free choice of repair shop as a standard feature; Midi offers the same only for an extra premium (otherwise repairs occur at the insurer's partner network); Mini requires repairs exclusively at garages nominated by the insurer.

Territorial scope

Coverage applies either in Lithuania only, or across Europe, as selected in the policy. The T&C list of 'European countries' (Section 6) explicitly includes Belarus and the European part of Russia; however, the IPID states that European cover excludes Belarus, Russia and Ukraine — these two official sources are not fully consistent on this point.

Anti-theft requirements

The vehicle's anti-theft security system must meet the security level required and stated in the policy (four defined levels based on combinations of coded alarm, immobilizer, GPS/GSM tracking-and-search systems, and vehicle marking); failing to meet the required level, or having a disabled/incomplete system, voids theft coverage.

Claim notification deadline

The policyholder must notify the insurer of an insured event immediately, but no later than 3 business days after it occurs, and register the claim via the website, self-service portal, or by phone.

Deductible rules

A fixed (non-conditional) deductible generally applies per claim. It is waived when a liable third party is identified (with recourse rights retained by the insurer), for windscreen-only claims repaired at nominated garages, and for a set of listed extra benefits (e.g., additional equipment, tyre replacement, lock/key replacement, stolen keys, child seat, interior cleaning, hydraulic-shock damage).

Vehicle Repair Coverage

Insurer pays for repair costs or replaces damaged vehicle parts based on original non-OEM parts. For vehicles less than 3 years old, depreciation is not applied.

Vehicle Age Limit

CASCO insurance applies only to vehicles not older than 15 years.

Replacement Vehicle Service

In the event of damage, policyholder receives a replacement vehicle for the repair period as per policy terms. This is bundled with the repair coverage package.

Three Insurance Plan Variants

CASCO product offers three distinct coverage tiers: Mini (basic coverage), Midi (standard coverage), and Maxi (comprehensive coverage) with increasing levels of protection and deductibles.

Additional Equipment Coverage

Beyond factory-installed equipment, policyholders can add coverage for aftermarket audio systems, alarm systems, additional lighting, and alloy wheels as optional add-ons.

Geographical Scope

CASCO coverage applies within European territory (excluding Russia and Belarus) unless otherwise specified in the insurance contract.

Risk Increase Notification Requirement

Policyholder must immediately notify insurer in writing if the risk level changes during contract validity (e.g., use of vehicle for hire, loss of registration documents, change in anti-theft equipment).

Claim Reporting Timeframe

Policyholder must report any insured event to the insurance company immediately, but no later than 3 days after the incident occurs.

Anti-theft System Verification

In case of vehicle theft, insurer reserves the right to contact the security system installer and request confirmation that the anti-theft system was installed and functioning properly on the date of loss.

Storm Definition

Storm is defined as strong wind with maximum gusts exceeding 18 meters per second. Coverage only applies if weather service data or evidence of comparable damage to similar vehicles confirms storm conditions.

Flood Exclusion in High-Risk Areas

Flood coverage does not apply in areas where official data shows flooding occurs more than once per 7 years, as such events are not considered sudden and unexpected.