Reviewed from source documents

ERGO Insurance SE Lithuanian Branch (non-life) and ERGO Life Insurance SE (life)

ERGO

ERGO is a motor third-party liability insurance for the Lithuania market with online purchase and 24/7 assistance.

Last verified Aug 28, 2026Reviewed by: Boleron EUTerms & conditions: 2024-03-14Underwritten by: ERGO Insurance SE Lietuvos filialas
Online purchase24/7 helpline

Direct payment

Lietuvoje nėra tiesioginio žalų atlyginimo (direct settlement) sistemos tarp draudikų – nukentėjusysis žalą turi reikalauti iš kaltininko (atsakingo vairuotojo) civilinės atsakomybės draudiko pagal LR įstatymo nustatytą tvarką, o ne iš savo draudiko.

Geographic scope

Lithuania

Valid throughout the EU and EEA states plus Switzerland, Andorra, Bosnia and Herzegovina, Gibraltar, Montenegro, the United Kingdom, Liechtenstein, Monaco, San Marino, Serbia and Vatican; a Green Card extends cover to further listed countries.

Unique selling points

  • Free Green Card issuance for travel outside the EU/EEA/Switzerland zone when taking out an annual MTPL policy.
  • Basic roadside assistance included free of charge with an annual MTPL policy, with an enhanced Lithuania+Europe option available for purchase.
  • Wide range of payment channels including bank transfer, the mano.ergo.lt self-service portal, ERGO branches, Maxima stores, Perlas terminals, Lietuvos paštas, Narvesen and Lietuvos spauda kiosks.
  • Convenient self-service portal (mano.ergo.lt) for managing and paying for the policy online.

Coverage limits

Bodily Injury Liability

€6,450,000

The insurance sum (maximum indemnity) for a single traffic accident in the Republic of Lithuania, regardless of the number of injured third parties, is EUR 6,450,000 for personal injury.

Source

Property Damage Liability

€1,300,000

The insurance sum (maximum indemnity) for a single traffic accident in the Republic of Lithuania is EUR 1,300,000 for property damage.

Source

Legal Defence

No limit stated

Not mentioned as a separate benefit in the reviewed IPID or standard terms.

Source

Green Card International Coverage

Covered

For travel to countries outside the standard EU/EEA/Switzerland territory that belong to the Green Card system, a Green Card is issued upon the policyholder's request; if it is valid only in EU/EEA states, Switzerland and other states listed under the Compulsory Insurance Law, it must be issued free of charge.

Source

Optional Roadside Assistance

Conditional

Additional technical support services (breakdown assistance, fuel delivery, wheel replacement, emergency unlocking, vehicle transport) in Lithuania and/or Europe; basic roadside assistance is provided free with an annual MTPL policy, while enhanced coverage can be purchased separately.

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Driver Personal Accident

Excluded

MTPL does not indemnify the person who caused the damage, the vehicle they used, or property in it; own-driver personal injury is excluded from this liability product.

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Passenger Personal Accident

Excluded

MTPL provides no separate personal-accident benefit for passengers; injured passengers are indemnified as third parties under bodily injury liability, except passengers who voluntarily rode in a vehicle they knew was stolen, who are excluded.

Source

Key conditions

Territorial scope

A policy issued under a regular contract is valid in all EU and EEA states plus Switzerland, Andorra, Bosnia and Herzegovina, Gibraltar, Montenegro, the United Kingdom, Liechtenstein, Monaco, San Marino, Serbia and Vatican; a border-insurance contract is valid in all EU and EEA states plus Switzerland.

Green card rules

At the policyholder's request, a Green Card can be additionally issued for travel to Green Card system countries outside the standard territory; if it is valid only in EU/EEA states, Switzerland and other explicitly listed states, it must be issued free of charge.

Driver restrictions

The reviewed sources do not state age or experience restrictions on drivers; the policy covers the civil liability of any person lawfully using the insured vehicle, and using or allowing use of a vehicle without a valid MTPL policy is prohibited.

Claim notification deadline

The insured must notify the insurer within 3 working days of a traffic accident (not required if an electronic accident declaration was completed via www.draudimoivykiai.lt), and must notify the insurer within 5 working days of receiving any claim or lawsuit for damages.

Bonus-malus rules

The reviewed sources do not describe a bonus-malus (no-claims discount) system for this product.

Where to buy

Documents

MTPL Insurance Product Information Document (ERGO)

IPID

Open

MTPL Insurance Product Information Document (draudimas.lt copy)

IPID

Open

Standard MTPL Contract Terms (Bank of Lithuania)

Terms & conditions

Open

Policy specifics

Green Card International Coverage

Compulsory MTPL insurance is valid throughout the Republic of Lithuania and abroad in the European Union and Switzerland. For travel to countries outside the EEA, an additional Green Card is provided free of charge.

Source

Damage to Third Party Property

Covers up to EUR 1,300,000 for damage to third parties' property (vehicles, buildings, etc.) caused by the insured vehicle in a traffic accident where the policyholder is at fault.

Source

Bodily Injury to Third Parties

Covers up to EUR 6,450,000 for bodily injury and non-pecuniary damage to third parties caused by the insured vehicle in a traffic accident where the policyholder is at fault.

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Optional Roadside Assistance

Additional coverage offering technical support services including breakdown assistance, fuel delivery, wheel replacement, emergency door unlocking, and vehicle transportation within Lithuania and/or Europe depending on coverage tier selected.

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Standard Contract Duration

A regular compulsory motor third party liability insurance contract is taken out for one year. Minimum policy term is one month.

Source

Claims Notification Deadline

Not established from the insurer's documents

In case of a traffic accident, the insured must notify ERGO within 3 working days. Digital claims can be reported via www.draudimoivykiai.lt or by contacting the insurer directly.

SourceThird-party source, not the insurer's document

Vehicle Owner Responsibility for Contract

The owner of the vehicle is responsible for concluding the compulsory MTPL insurance contract. If the vehicle is used under a leasing or hire purchase agreement, the person using it bears this responsibility.

Source

Driver Liability vs. Owner Liability

The policy covers liability of the person actually driving the vehicle at the time of the accident (legally responsible party), not just the vehicle owner. The insurer will compensate injured third parties based on fault determination in the accident.

Source

War and Nuclear Exclusions

Not established from the insurer's documents

Claims arising from war actions, terrorist attacks, nuclear energy effects, or states of emergency are not covered by the MTPL insurance, regardless of fault.

SourceThird-party source, not the insurer's document

Sources