Extracted from source documents

NH1816 Casco (own-damage car insurance) (Cascoverzekering Motorrijtuigen)

Underwritten by N.V. Noordhollandsche van 1816 Schadeverzekeringsmaatschappij · Netherlands

casco (own-damage car insurance) from NH1816 for the Netherlands market, with 24/7 assistance.

Verified Sep 1, 2026 · Terms dated 2025-05Sources

24/7 helpline

Unique selling points

Zero deductible on any casco repair carried out at an NH1816-affiliated repair shop.

Free windscreen chip repair via resin injection, with no deductible at all.

€30 daily compensation, up to 30 days, if your vehicle is stolen and unavailable.

Accessories up to €3,000 are automatically included in the casco cover at no extra premium.

Mechanical breakdown abroad is covered by the NH1816 Hulpdienst as long as the vehicle carries casco insurance.

Coverage limits

Conditional

Own damage (full casco perils)

Conditional

Covers damage to or loss of the vehicle caused by a sudden external event, such as collision, overturning, skidding, going off the road or into water, and malicious damage/vandalism (Article 2.1a). This peril set is only included under the 'Volledig Casco' clause; it does not apply under 'Beperkt Casco'. Settlement follows the general valuation rules in Article 5.1 (repair cost or dagwaarde/aanschafwaarde/nieuwwaarde minus residual value) with no separate policy sum insured.

Clause 2.1Page 3

Section: Artikel 2 Wat is verzekerd? > 2.1 U heeft een volledig cascodekking

een plotseling van buiten komend onheil, zoals botsen, omslaan, slippen, van de weg raken of in het water belanden, kwaadwillige beschadiging/vandalisme;

Covered

Total loss settlement

Covered

Total loss exists when the vehicle cannot technically be repaired, when repair costs exceed the difference between the applicable day/purchase/new value before the event and the residual value after it, or, under the new-value scheme, when repair costs exceed 2/3 of the guaranteed value. Payout is that pre-loss value minus the residual value; if the new-value/purchase-value scheme applies (private first owners, vehicle under 36 months, max €125,000 incl. VAT/BPM) that value is used instead of day value, otherwise day value applies with no policy cap.

Page 23

Section: Artikel 6 Nadere omschrijvingen > Totaal verlies

de herstelkosten van het motorrijtuig hoger zijn dan het verschil tussen de van toepassing zijnde dagwaarde, aanschafwaarde of nieuwwaarde vóór de schadegebeurtenis en de restantwaarde van het motorrijtuig na de schadegebeurtenis (economisch totaal verlies);

Covered

Partial/repairable damage settlement

Covered

Repairable damage is settled by reimbursing repair costs up to the difference between the applicable day/purchase/new value immediately before the event and the residual value after it; a 'new for old' deduction may be applied for wear-prone parts such as batteries, exhausts or tyres (Article 5.1). Repair invoices are only reimbursed if issued by a repair company established in the Netherlands, though necessary emergency repairs performed abroad remain covered.

Clause 5.1Page 11

Section: Artikel 5 Hoe wordt een schade vastgesteld? > 5.1 Hoe stellen wij de schade vast?

Als het motorrijtuig beschadigd is: vergoeding van de herstelkosten tot maximaal het verschil tussen de van toepassing zijnde dagwaarde, aanschafwaarde of nieuwwaarde vóór de schadegebeurtenis en de restantwaarde na de schadegebeurtenis.

Covered

Theft, joyriding and misappropriation

Covered

Covers joyriding, theft, attempted theft, break-in damage, misappropriation, and theft of parts/accessories (Article 2.2a), included in both Beperkt Casco and Volledig Casco. Cover is conditional on mandatory Kiwa/SCM security systems that vary by vehicle type, catalogue value and age (Article 2.5). A €30-per-day allowance, up to a maximum of 30 days, is paid while the vehicle is unavailable after theft or misappropriation (Article 5.10). Stolen accessories are reimbursed at new value if under 12 months old (against original receipts), otherwise at day value (Article 5.9).

Clause 2.2aPage 3

Section: Artikel 2 Wat is verzekerd? > 2.2 U heeft een beperkt cascodekking

joyriding met, diefstal van, poging tot diefstal van, braakschade aan, verduistering van het motorrijtuig of diefstal van onderdelen en/of accessoires;

Conditional

Glass breakage

Conditional

Covers a chip, break or crack in the glass (Article 2.2b), included under both clauses, but only if repaired or replaced by an NH1816-affiliated glass repair shop; if not, the claim is excluded (Article 3). A €75 deductible applies if the glass is replaced; repair by resin injection carries no deductible (Article 4).

Clause 2.2bPage 3

Section: Artikel 2 Wat is verzekerd? > 2.2 U heeft een beperkt cascodekking

ruitbreuk (een pit, een breuk of een scheur in of van de ruit), echter uitsluitend als de ruit wordt hersteld of vervangen door een met ons samenwerkend ruitschadeherstelbedrijf

Covered

Fire, storm and natural disaster

Covered

Covers fire, explosion, short circuit or lightning strike; fire outside the vehicle if damage is a direct result of heat from another burning object; storm (wind force 7+, i.e. at least 14 m/s) that blows the vehicle over or drives objects against it; natural disasters such as earthquake, volcanic eruption, avalanche, flood, hail, tidal wave, landslide or falling rock; collision with a loose animal or bird (direct impact only); an aircraft crash or falling aircraft parts; and sudden external events while the vehicle is being transported by a carrier (Article 2.2c-i). Included under both Beperkt Casco and Volledig Casco.

Clause 2.2fPage 4

Section: Artikel 2 Wat is verzekerd? > 2.2 U heeft een beperkt cascodekking

natuurgeweld zoals een aardbeving / vulkanische uitbarsting, lawine, overstroming, hagel, vloedgolf, aardverschuiving, vallend gesteente / berginstorting;

Conditional

Vandalism / malicious damage

Conditional

Malicious damage/vandalism to the vehicle is covered only under the 'Volledig Casco' clause (Article 2.1a); it is not part of the 'Beperkt Casco' peril set. A vandalism claim does not affect the bonus/malus discount if reported to the police within 14 days of discovery, though it does still count against the policyholder's pure claim-free years (Polismantel 5023, Article 3.3.3).

Clause 2.1aPage 3

Section: Artikel 2 Wat is verzekerd? > 2.1 U heeft een volledig cascodekking

een plotseling van buiten komend onheil, zoals botsen, omslaan, slippen, van de weg raken of in het water belanden, kwaadwillige beschadiging/vandalisme;

Covered

NH1816 Hulpdienst roadside/travel assistance

Covered

After a covered damage event, the Nh1816 Hulpdienst covers costs of recovering, clearing or guarding the vehicle, transporting it to an address in the Netherlands, and taxi transport for driver/passengers, both in the Netherlands and abroad; a mechanical breakdown abroad is only reimbursed if the vehicle carries casco cover. No deductible applies to hulpverlening costs, though assistance can be limited if costs exceed the vehicle's value (Polismantel 5023, Articles 5.1-5.4).

Clause 5.2Page 11

Section: Artikel 5 Hulpverlening door Nh1816 Hulpdienst > 5.2 Welke kosten vergoeden wij bij hulp na een schadegebeurtenis in Nederland?

Wij vergoeden de volgende kosten: a de kosten om het motorrijtuig te bergen, op te ruimen of te bewaken; b de kosten om het motorrijtuig te vervoeren naar een door verzekerde opgegeven afleveradres in Nederland; c de kosten om de bestuurder en de passagiers met hun bagage per taxi te vervoeren naar een door hen opgegeven adres in Nederland.

Excluded

Replacement/rental vehicle costs

Excluded

Extra costs following a damage event, such as rental car costs, are explicitly excluded except for delivery costs; such costs can be avoided or limited by using an NH1816-affiliated repair shop (Article 2.3). Separately, if the insured vehicle is temporarily replaced by a similar vehicle during its own repair or maintenance, the same casco cover extends to that temporary vehicle, but this is not a paid replacement-car benefit (Article 5.13).

Clause 5.13Page 18

Section: Artikel 5 Hoe wordt een schade vastgesteld? > 5.13 Tijdelijk gebruik van een ander motorrijtuig

De verzekeringsdekking geldt ook voor een tijdelijk vervangend motorrijtuig omdat het verzekerde motorrijtuig wordt gerepareerd, een onderhoudsbeurt of APK-keuring krijgt of een vergelijkbare behandeling ondergaat.

Driver/occupant accident cover

No limit stated

No driver or occupant personal-accident benefit is described within the casco rubriek B(21) or the Polismantel 5023 package conditions provided; such cover would typically require a separate 'Ongevallen Inzittenden' rubriek not included among these sources.

Key conditions

Driver age and experience limit

No general minimum driver age or age-based excess applies to the casco cover itself. However, under the 2toDrive scheme a 17-year-old licence holder may not drive the insured vehicle unaccompanied by a qualified adult chaperone with a valid ID and chaperone pass (Polismantel 5023, Article 2), and drivers licensed for under 5 years face lower alcohol thresholds (0.2‰ blood alcohol / 88 µg/l breath alcohol, versus 0.5‰ / 220 µg/l for other drivers) before a claim is refused (B(21), Article 3).

Repair network requirements

No deductible applies if repairs are carried out by an NH1816-affiliated repair shop; other shops trigger a €500 deductible for general damage (except total loss). Repair estimates must come from a repair company established in the Netherlands, though necessary emergency repairs performed abroad remain covered. Damage exceeding €1,000 incl. VAT, an animal-collision claim, or a claim recoverable from the Motor Vehicle Guarantee Fund requires assessment by an NH1816-appointed expert before repair. Vehicles insured and registered as oldtimers are exempt from the affiliated-shop obligation and its deductible.

Anti-theft requirements

Mandatory security devices apply unless the policy schedule states otherwise, based on vehicle type, catalogue value and age (under 36 months). Passenger cars: catalogue value below €80,000 requires Kiwa/SCM class 1 (or factory-fitted equivalent); €80,000-€100,000 requires class 3; €100,000 or more requires class 5. Vans: catalogue value below €60,000 requires class 1; €60,000 or more requires class 3. Certification of maintenance must be produced at the time of theft, or the claim is refused.

Claim notification deadline

There is no single fixed reporting deadline for all casco claims. Break-in, vandalism, theft or hit-and-run must be reported to the police immediately in the municipality where it occurred; theft of the whole vehicle must also be reported immediately to the Stolen Vehicles Notification Desk (AGV) on +31 (0)88 662 82 88. A vandalism claim must be reported to the police within 14 days of discovery to protect the bonus/malus discount. Theft/misappropriation payouts follow 30 days after the police report, once the vehicle's value has been agreed.

Deductible rules

Glass damage: €75 deductible if the glass is replaced, €0 if repaired by resin injection. Other damage: €0 deductible if fully repaired by an NH1816-affiliated repair shop; €500 per claim if not (or not fully) repaired there or if the vehicle is not repaired at all (except total loss); oldtimers are exempt from this €500. A voluntarily chosen extra deductible always applies on top of these amounts, except for glass repair. No deductible applies to roadside-assistance costs or to the €500 lock/immobiliser replacement benefit.

Direct payment

NH1816 settles casco claims directly (cashless) with its affiliated repair and glass-repair shops, so the policyholder pays no deductible for those repairs beyond any voluntarily chosen extra excess; using a non-affiliated shop means the policyholder pays the repair bill and reclaims it subject to a €500 (or €75 glass) deductible.

Territorial scope

Valid in the Netherlands and in the countries whose country codes are not struck through on the Green Card (International Motor Insurance Card); 'Netherlands' excludes Aruba, Curaçao, Sint Maarten, Bonaire, Sint Eustatius and Saba.

Exclusions

Wear and tear exclusion

Damage resulting from wear or an inherent defect of the vehicle (or from repair, construction or material faults) is covered, but the cost of repairing the worn/defective part itself (or the repair/construction/material fault) is not reimbursed. Engine damage is only covered if it results from a peril described in Article 2.1 or 2.2; engine damage caused by wear or an inherent defect of a vehicle part is never covered.

SourceClause 2.4Page 5

Section: Artikel 2 > 2.4 Vergoeding van schade die het gevolg is van slijtage of een eigen gebrek

Wij vergoeden schade ook als dit het gevolg is van slijtage of een eigen gebrek van het motorrijtuig of door reparatie-, constructie- of materiaalfouten. U krijgt geen vergoeding voor de herstelkosten van de slijtage, het eigen gebrek zelf, de reparatie-, constructie- of materiaalfout(en).

Intentional damage exclusion

Damage caused by intent, gross negligence, or criminal activity by the policyholder is excluded from all casco coverage

Source

Documents

Policy specifics

Theft and security requirements

Specific Kiwa/SCM security system requirements based on vehicle catalog value and age; vehicles under €80,000 require Class 1 certification, vehicles €80,000-€100,000 require Class 3 certification

SourceClause 2.5Page 5

Section: Artikel 2 > 2.5 Welke alarmeisen gelden er bij diefstal

voor personenauto's met een oorspronkelijke cataloguswaarde van minder dan € 80.000,– inclusief BTW en BPM en niet ouder dan 36 maanden geldt dat het motorrijtuig op het moment van diefstal minimaal moet zijn voorzien van een goedgekeurd Kiwa/SCM klasse 1 beveiligingssysteem

Repair network requirement

Claims are settled with zero deductible only if repairs are performed by NH1816-affiliated repair shops; non-affiliated repair shops trigger €500 deductible for damage repairs (€75 for glass replacement)

SourceClause Art. 4Page 9

Section: Artikel 4 Welk eigen risico is van toepassing?

Er is een eigen risico van € 500,– per schadegebeurtenis van toepassing als de schade niet of niet volledig wordt hersteld door een met ons samenwerkend schadeherstelbedrijf

New value guarantee

For first owners: full new value coverage for theft or total loss in first 12 months; can be extended to 36 months for additional premium. Applies separately to commercial and private registrations

SourceClause 5.3Page 12

Section: Artikel 5 > 5.3 Nieuwwaarderegeling motorrijtuigen particulier

In de eerste 12 maanden na afgifte van het kentekenbewijs deel 1A of de datum dat de kentekencard met tenaamstellingscode voor het eerst werd afgegeven, is er geen afschrijving van de nieuwwaarde van het motorrijtuig.

Glass damage coverage

Covered under partial casco only through authorized glass repair shops. Glass repair via resin injection: €0 deductible. Glass replacement: €75 deductible per event

SourceClause Art. 4Page 9

Section: Artikel 4 Welk eigen risico is van toepassing? > Bij herstel/reparatie van ruitbreuk

Bij ruitschade geldt een eigen risico van € 75,– per gebeurtenis als de ruit wordt vervangen. Als de ruit wordt hersteld door middel van harsinjectie geldt geen eigen risico.

Natural disaster and weather coverage

Partial casco covers: fire, explosion, lightning, hail, storm (wind force 7+), flood, collision with animal. Full casco includes all partial casco events plus vandalism and owner-caused collision damage

SourceClause 2.2Page 4

Section: Artikel 2 > 2.2 U heeft een beperkt cascodekking

brand, explosie, kortsluiting of blikseminslag;

Theft and joy riding coverage

Partial casco covers: joy riding, theft, attempted theft, break-in damage, misappropriation, and theft of parts/accessories. Full casco includes all partial casco theft/crime coverage plus vandalism and collision damage

SourceClause 2.2aPage 3

Section: Artikel 2 > 2.2 U heeft een beperkt cascodekking

joyriding met, diefstal van, poging tot diefstal van, braakschade aan, verduistering van het motorrijtuig of diefstal van onderdelen en/of accessoires;

Zero deductible with network repair

All damage repairs at NH1816-affiliated repair shops are covered with zero deductible (except optional voluntary excess chosen by policyholder)

SourceClause Art. 4Page 9

Section: Artikel 4 Welk eigen risico is van toepassing? > Bij herstel/reparatie van overige schade

Er is geen eigen risico van toepassing als de schade volledig wordt hersteld door een met ons samenwerkend schadeherstelbedrijf.

Claims and incident reporting obligations

Policyholder must report theft, break-in, vandalism, or hit-and-run to police within required timeframe; for vehicle theft, must report to Vehicle Crime Notification (VbV) center at +31 (088) 662 82 88

SourceClause 5.12Page 17

Section: Artikel 5 > 5.12 Wat moet(en) de verzekerde(n) doen bij schade?

u in geval van diefstal van het gehele motorrijtuig deze zelf direct na constatering van de diefstal moet melden bij het Aangifteloket Gestolen Voertuigen (AGV) via telefoonnummer (088) 662 82 88.

Total loss definition

Total loss occurs when: (1) vehicle cannot be technically repaired/is banned from repair, (2) repair costs exceed difference between pre-damage value and salvage value, (3) under new value clause, repair costs exceed 2/3 of guaranteed value

SourcePage 23

Section: Artikel 6 Nadere omschrijvingen > Totaal verlies

Van totaal verlies bij beschadiging is sprake als: het motorrijtuig technisch niet hersteld kan of mag worden (technisch totaal verlies); de herstelkosten van het motorrijtuig hoger zijn dan het verschil tussen de van toepassing zijnde dagwaarde, aanschafwaarde of nieuwwaarde vóór de schadegebeurtenis en de restantwaarde van het motorrijtuig na de schadegebeurtenis (economisch totaal verlies);

Sources