Insurer profile
HanseMerkur Reiseversicherung AG
HanseMerkur Reiseversicherung AG · Netherlands
Overview
HanseMerkur is a German mutual insurance group specialising in health and travel insurance; its subsidiary HanseMerkur Reiseversicherung AG entered the Dutch market in 2023, offering travel, cancellation and incoming/visitor insurance from its own office in Heerenveen, the Netherlands.
Source12
Products in this market
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Offer pages
Company details
- Parent group
- HanseMerkur Versicherungsgruppe
- Regulator
- Federal Financial Supervisory Authority (BaFin, Germany) as home-state supervisor; HanseMerkur is listed in De Nederlandsche Bank's (DNB) public register for cross-border (freedom of services) insurers active in the Netherlands, and complaints can be escalated to Kifid (Klachteninstituut Financiële Dienstverlening)
- Phone
- +31 85 744 2800
- [email protected]
Products from HanseMerkur Reiseversicherung AG
Health2
International Student Insurance
Medical insurance for international students, au pairs, researchers and interns up to 34 years old temporarily in the Netherlands, covering GP visits, hospitalisation and prescriptions at cost price.
Long-stay (International) Health Insurance
International medical cover for extended stays abroad of up to 24 months, available either as supplementary cover alongside Dutch health insurance or as full medical cover if Dutch health insurance no longer applies.
Travel9
Single-trip travel insurance
A one-off travel insurance for a single trip with Basic, Comfort or Premium coverage levels for medical costs, baggage and accidents.
Annual (continuous) travel insurance
A continuous annual travel policy covering an unlimited number of trips per year, with optional cancellation, breakdown and winter sports cover.
Single-trip cancellation insurance
One-off trip cancellation cover with Premium or Allrisk variants reimbursing cancellation costs due to unforeseen events.
Continuous (annual) cancellation insurance
Year-round cancellation insurance covering extra costs if a trip must be cancelled due to illness or other unforeseen circumstances.
Winter sports cover (add-on)
An optional extension, included as standard in the Premium continuous travel policy, covering skiing/snowboarding accidents, unused ski passes and equipment damage.
Roadside assistance (add-on)
Optional breakdown assistance cover for vehicle problems abroad, included by default with the Premium continuous travel insurance.
Schengen Visa Insurance
Medical insurance meeting the EU's Schengen visa requirements (minimum €30,000 cover, Schengen-wide validity, repatriation cover) for visitors invited to the Netherlands or Europe.
Foreign Visitor Insurance
Medical insurance for foreign guests staying temporarily in the Netherlands (up to 74 years old, up to 1 year), optionally extended with baggage, liability and accident cover.
Young Travel Insurance
Extensive long-stay travel insurance for people up to 34 years old covering unexpected medical costs, baggage and worldwide liability during an extended stay abroad.
Regulatory updates
HanseMerkur Reiseversicherung AG (Amtsgericht Hamburg, HRB 19768) operates in the Netherlands on the basis of its German Solvency II licence via the EU 'freedom of services' regime rather than a separate Dutch licence; it is entered in DNB's public register for foreign insurers and directs Dutch policyholder complaints to Kifid if not resolved directly. The company opened a dedicated Dutch sales office in Heerenveen in 2023 (relocating to a new Heerenveen office at Businesspark Friesland-West in late 2024/2025) as part of a deliberate, long-term expansion into the Netherlands following earlier expansions into Austria, Poland and Switzerland.
Reputation and reviews
Offer pages
Travel insurance
travel insurance from HanseMerkur for the Netherlands market, with online purchase and 24/7 assistance.
Last verified Sep 2, 2026