Extracted from source documents

ACSI Travel insurance (Doorlopende Reisverzekering)

Underwritten by ACSI Verzekeringen · Netherlands

travel insurance from ACSI for the Netherlands market, with online purchase and 24/7 assistance.

Last verified Sep 2, 2026Sources

Online purchase24/7 helpline

Unique selling points

Covers medical costs abroad at their full actual cost, including reimbursing the policyholder's own Dutch health-insurance excess (eigen risico).

24/7 dedicated Ansvar Alarmcentrale assistance line with a published direct emergency number.

The Optimaal tier allows continuous trips of up to 180 days, ideal for long winter stays abroad (overwintering).

Free bicycle cover up to €4,000 per bike when combined with an ACSI caravan or camper insurance policy.

Package discount of up to 10% when bundling five or more ACSI insurance policies.

Coverage limits

Optional

Medical expenses coverage

Optional

No limit stated

Optional add-on that can be selected on top of the base policy. Abroad, medical costs are reimbursed at their full actual cost (not just the Dutch tariff), and ACSI also covers the policyholder's own Dutch health-insurance excess. If treatment continues in the Netherlands during the trip, reimbursement is limited to €500-€1,000 depending on the chosen tier (Basis/Comfort/Optimaal).

Page 4

Section: WAT IS VERZEKERD? > Geneeskundige kosten

Gemaakt buiten Nederland kostprijs kostprijs kostprijs Gemaakt in Nederland € 500 € 1.000 € 1.000 Tandheelkundige kosten € 250 € 350 € 500

Optional

Emergency medical treatment

Optional

Optional coverage for costs of urgent or unexpected medical treatment, as a supplement to the policyholder's Dutch health insurance.

Section: Dit is er allemaal verzekerd > U heeft de keuze uit 3 dekkingen: Basis, Comfort en Optimaal.

Naast Basis, Comfort of Optimaal kiest u voor Europa- of Werelddekking . U kunt uw reisverzekering daarnaast uitbreiden met aanvullende dekkingen, bijvoorbeeld voor medische kosten, annulering, wintersport, rechtsbijstand, ongevallen en extra sportuitrusting.

Hospitalization

No limit stated

No separate hospitalization limit or benefit is stated in the available sources; hospitalization abroad appears to fall under the general medical expenses cover.

Outpatient treatment

No limit stated

No separate outpatient treatment limit is stated in the available sources.

Optional

Emergency dental costs

€250 – €500

Emergency dental treatment only (not routine dental care) is reimbursed up to €250-€500 across the Basis/Comfort/Optimaal tiers; the exact figure per tier is not broken out in the source.

Section: Waarom een reisverzekering met medische dekking slim is

Tandheelkundige kosten: €250 tot €500 (alleen noodbehandelingen)

Covered

Medical transport

Covered

Included as part of the repatriation benefit: medically necessary transport (including ambulance or air transport) organized and paid for by the alarm centre when medically justified.

Section: Wat betekent repatriëren precies?

medisch begeleid vervoer per ambulance of vliegtuig;

Covered

Medical evacuation / repatriation

Covered

Return transport to the Netherlands for serious illness or injury, including a medical escort if needed, provided it is medically justified and arranged via the alarm centre.

Section: Wat valt er precies onder de dekking?

het terugbrengen van de verzekerde bij ernstige ziekte of letsel, mits dit medisch verantwoord is en door de alarmcentrale wordt geregeld;

Covered

Repatriation of remains

Covered

Organizing and covering the cost of transporting the deceased back to the Netherlands (or place of residence) in the event of death during the trip.

Section: Wat valt er precies onder de dekking?

het vervoer van een overledene naar Nederland, inclusief de noodzakelijke organisatie en kosten;

Search and rescue

No limit stated

Not mentioned in the available sources.

COVID-19 treatment

No limit stated

Not mentioned in the available sources.

Pre-existing medical conditions

No limit stated

Not addressed for the medical expenses cover in the available sources.

Optional

Winter sports cover

Optional

Optional add-on for winter sports activities, selectable during the online application or added later via customer service; when selected, rented ski/snowboard equipment (skis, poles, boots, bindings, stoppers) is covered as part of the baggage cover.

Section: Veelgestelde vragen over de doorlopende reisverzekering

De wintersportdekking kunt u optioneel meeverzekeren door dit in het online aanvraagproces aan te vinken. Heeft u al een ACSI doorlopende reisverzekering en wilt u wintersportdekking meeverzekeren? Neem dan contact op met ons klantenservice .

Adventure sports cover

No limit stated

Not mentioned in the available sources.

Pregnancy complications

No limit stated

Not mentioned in the available ACSI sources.

Personal liability

No limit stated

Not part of this product; ACSI sells a separate standalone liability insurance product. The travel policy only covers damage caused to the holiday accommodation, not third-party personal liability.

Conditional

Legal assistance

Conditional

Legal assistance is optional for the Basis and Comfort tiers (must be selected and paid for separately) but is automatically included as standard cover under the Optimaal tier.

Clause 2.9Page 15

Section: 2. Voorwaarden voor onze reisverzekering > 2.9 Reisrechtsbijstand

Rechtsbijstand tijdens uw reis is verzekerd, als deze dekking op uw polisblad staat en u hiervoor premie heeft betaald. Heeft u gekozen voor de Reisverzekering Optimaal? Dan is de dekking Reisrechtsbijstand standaard meeverzekerd.

Covered

24/7 assistance

Covered

A 24/7 alarm centre (Ansvar Alarmcentrale) is reachable at +31 70 314 53 53 for emergencies during the trip.

Section: Waarom de ACSI Doorlopende Reisverzekering?

24/7 hulp Bij een ongeluk of ziekte regelen en vergoeden wij vervoer naar huis, hulp aan uw gezin en repatriëring bij een ongeval of overlijden.

Key conditions

Assistance call deadline

No specific call-in time deadline (e.g. number of hours) is stated; however, for medical emergencies, repatriation and unforeseen extra costs, prior contact with and approval from the ACSI/Ansvar alarm centre is required before costs are incurred.

Unauthorized treatment

Reasonable unforeseen and necessary extra travel/accommodation costs are only reimbursed if they were made in consultation with, and with approval of, customer service or the alarm centre; costs incurred without this approval risk non-reimbursement.

Purchase while abroad

Not specified in the available sources.

Chronic conditions

Not specified in the available sources.

Pregnancy

Not specified in the available sources.

Pre-existing condition exclusions

Not specified for the medical expenses cover in the available sources.

Coverage duration limit

Maximum continuous trip duration depends on the chosen tier: Basis up to 60 days, Comfort up to 90 days, Optimaal up to 180 days. If an unforeseen circumstance beyond the traveler's control forces a longer stay, cover may continue under conditions until return home is possible.

Direct payment

Medical bills must first be submitted to the policyholder's Dutch health insurer; ACSI then reimburses the remaining difference and covers the policyholder's own health-insurance excess (eigen risico).

Territorial scope

Coverage applies while travelling in Europe or worldwide depending on the chosen option; within the Netherlands, cover only applies if there is a paid, pre-booked overnight stay as part of a broader trip.

Documents

Policy specifics

Supplementary medical expenses coverage

Emergency medical treatment costs covered as supplement to Dutch health insurance, including costs exceeding Dutch tariffs

Source

Section: Waarom een reisverzekering met medische dekking slim is

De ACSI Doorlopende Reisverzekering biedt de mogelijkheid om geneeskundige kosten mee te verzekeren . Daarmee bent u, afhankelijk van uw keuze, in Europa of wereldwijd verzekerd tegen de volledige zorgkosten, dus ook als deze hoger liggen dan in Nederland.

Maximum continuous travel duration per trip

Three coverage tiers with different maximum continuous trip durations: Basic 60 days, Comfort 90 days, Optimal 180 days

Source

Section: Dit is er allemaal verzekerd > U heeft de keuze uit 3 dekkingen: Basis, Comfort en Optimaal.

Maximale reisduur 60 dagen 90 dagen 180 dagen

Medical repatriation coverage

Return transport to Netherlands for serious illness or injury if medically justified and arranged by alarm center; includes cost of medical escort if needed

Source

Section: Wat valt er precies onder de dekking?

het terugbrengen van de verzekerde bij ernstige ziekte of letsel, mits dit medisch verantwoord is en door de alarmcentrale wordt geregeld;

Baggage coverage with item limits

Loss, damage, or theft of baggage with maximum coverage amounts varying by coverage tier; specific limits for certain items like mobile phones, glasses, jewelry, bicycles

Source

Section: Waarom de ACSI Doorlopende Reisverzekering?

Prima bagagedekking Dekking voor diefstal van of schade aan uw geliefde spullen tot € 5.000.

Accident death and permanent disability coverage

Optional coverage for death or permanent disability resulting from accidental injury during travel; coverage amounts vary by tier

Source

Section: Dit is er allemaal verzekerd > U heeft de keuze uit 3 dekkingen: Basis, Comfort en Optimaal.

Ongevallendekking Optioneel Optioneel Optioneel

Natural disaster forced stay costs

Coverage for extra costs due to natural disaster causing forced delay, up to €450

SourceClause 2.3.3Page 13

Section: 2. Voorwaarden voor onze reisverzekering > 2.3 Extra onvoorziene kosten > 2.3.3 Wat vergoeden we?

Per reis vergoeden we maximaal: € 450 in verband met tijdens de reis gemaakte extra kosten als gevolg van een natuurramp;

Optional trip cancellation coverage

Optional add-on coverage for trip cancellation; not included in base coverage; must be selected during online application or added by customer service

Source

Section: Doorlopende reisverzekering > Wat is het verschil tussen een reisverzekering en een annuleringsverzekering?

Bij ACSI kunt u de annuleringsverzekering als aanvullende dekking op de Doorlopende Reisverzekering afsluiten.

Optional winter sports coverage

Optional add-on for winter sports activities; includes rented ski equipment (skis, poles, boots, bindings, stoppers) as part of baggage when selected

Source

Section: Veelgestelde vragen over de doorlopende reisverzekering

De wintersportdekking kunt u optioneel meeverzekeren door dit in het online aanvraagproces aan te vinken.

Geographic coverage tiers

Choice between Europe-only coverage or World coverage for medical expenses and other benefits

Source

Section: Dit is er allemaal verzekerd > Stel uw reisverzekering verder samen

Naast Basis, Comfort of Optimaal kiest u voor Europa- of Werelddekking .

Dutch health insurance requirement

Medical expense coverage is supplementary to Dutch basic health insurance; insured must have valid Dutch health insurance

Source

Section: Wat vergoedt uw zorgverzekering in het buitenland?

Uw basiszorgverzekering dekt spoedeisende medische hulp in het buitenland , maar meestal alleen tot het tarief dat in Nederland geldt .

Alarm center coordination requirement

For certain benefits (especially medical emergencies, repatriation, exceptional costs), advance contact with and authorization from ACSI alarm center is required

Source

Section: Valkuilen: wanneer geldt de dekking niet of slechts deels?

U dient altijd eerst de alarmcentrale te bellen. Zij beoordelen de situatie, regelen het vervoer en zorgen dat alles volgens de polisvoorwaarden verloopt. Zonder dit voorafgaande contact kan vergoeding vervallen.

Continuous travel duration condition

Coverage conditions include respect for maximum continuous travel duration based on selected tier (60/90/180 days); exceeding limit without unforeseen force majeure may invalidate coverage

Source

Section: Veelgestelde vragen

Dat hangt af van het pakket dat u kiest. Met Basis bent u maximaal 60 aaneengesloten dagen verzekerd, met Comfort 90 dagen en met Optimaal 180 dagen per reis.

Police report requirement for theft/loss

For theft, loss, or certain damage claims, a police report must be filed within 24 hours of discovery and an official report obtained

SourceClause 1.5Page 7

Section: 1. Algemene Contractvoorwaarden > 1.5 Wat zijn uw verplichtingen?

aangifte te doen binnen 24 uur bij de politie bij strafbare feiten zoals inbraak, diefstal, joyriding of een aanrijding waarbij de dader onbekend is;

Netherlands coverage requirement

In Netherlands, coverage only applies if there is a paid and pre-booked overnight stay; day trips within Netherlands are covered if part of broader trip

Source

Supplementary medical coverage principle

Medical expense coverage is supplementary only; ACSI covers costs above Dutch health insurance reimbursement and covers the policyholder's health insurance excess

Source

Section: Hoe werkt de vergoeding in de praktijk?

Uw verzekeraar vergoedt het resterende bedrag én het eigen risico dat uw zorgverzekeraar heeft ingehouden.

Medical necessity condition for repatriation

Medical repatriation coverage requires that return to Netherlands is medically justified and must be arranged through ACSI alarm center

Source

Section: Valkuilen: wanneer geldt de dekking niet of slechts deels?

De kosten worden alleen vergoed wanneer een arts vaststelt dat vervoer echt nodig is.

Sources

ACSI Travel insurance