AWP P&C S.A. – Dutch Branch, trading as Allianz Global Assistance / Allianz Assistance
Allianz Assistance
Allianz Assistance is a travel insurance for the Netherlands market with online purchase and 24/7 assistance.
Direct payment
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Geographic scope
Europe (including Mediterranean non-European countries) or worldwide, selectable at purchase
Europe is defined to include the Azores, Canary Islands, Madeira and the non-European countries bordering the Mediterranean Sea
Unique selling points
- The policy is fully modular: you build your own cover by choosing only the modules you need on top of the mandatory SOS Assistance and baggage base.
- If a serious illness or accident requires repatriation, travelling family members can return home together at no extra cost.
- Repatriation, including ambulance flights, is covered up to €75,000 under the mandatory SOS Assistance section.
- Extra accommodation costs during an emergency are reimbursed up to €100 per person per day for up to 5 days.
- Assistance is available 24/7 through Allianz's own worldwide alarm centres.
Coverage limits
Medical expenses
€1
Optional module covering medically necessary treatment costs abroad; exact insured amount not stated in the available folder excerpts.
Emergency medical treatment
Optional
No limit stated
Not confirmed with an exact amount in the available official sources.
Hospitalization
Optional
No limit stated
Not found with a specific amount in the available official sources.
Outpatient treatment
Optional
No limit stated
Not found with a specific amount in the available official sources.
Emergency dental treatment
€500
Not found with a specific amount in the available official sources.
Medical transport
Covered
No limit stated
Covered under the SOS Assistance repatriation benefit; no separate amount stated beyond the overall repatriation limit.
Medical evacuation / repatriation (incl. ambulance flight)
€75,000
Repatriation, including ambulance flights, is covered as part of the mandatory SOS Assistance section up to a maximum of €75,000.
Repatriation of mortal remains
Covered
No limit stated
Referenced generally under SOS Assistance (help in case of death) but no distinct amount confirmed in the available official excerpts.
Search and rescue
Covered
No limit stated
Not found with a specific amount in the three verified official sources.
COVID-19 treatment
Not established from the reviewed documents
Not addressed in the available official sources.
Pre Existing Conditions
Conditional
Vergoeding voor annulering als gevolg van een reeds bestaande medische aandoening is afhankelijk van het land waar je woont en de status van de medische aandoening op het moment dat je de reisverzekering afsloot; voor medische kosten tijdens de reis geldt dat kosten die je redelijkerwijs kon verwachten (bijvoorbeeld door een bestaande ziekte of gebreken) niet worden vergoed.
Winter sports cover
€750
Available as an optional add-on module; specific insured amount not confirmed in the available official excerpts.
Adventure / special sports cover
€3
Available as an optional add-on module ("bijzondere sporten"); specific insured amount not confirmed in the available official excerpts.
Pregnancy complications
Not established from the reviewed documents
Not addressed in the available official sources.
Personal liability
Not established from the reviewed documents
Not found with a specific amount in the three verified official sources.
Legal assistance
Not established from the reviewed documents
Not addressed in the available official sources for the short-term travel insurance folder/terms.
24/7 SOS emergency assistance
Covered
24/7 access to Allianz's own emergency alarm centres is a mandatory core part of the policy, providing coordination, hospitalization arrangement and additional accommodation costs (max €100 p.p. per day, max 5 days).
Key conditions
Assistance call deadline
For serious medical emergencies, the alarm centre must be contacted immediately, before treatment is sought, so that assistance can be authorized.
Unauthorized treatment
Failing to contact the alarm centre before receiving non-emergency treatment abroad may result in the claim being denied or reduced.
Purchase while abroad
Een Allianz reisverzekering kan tot uiterlijk de dag vóór vertrek worden afgesloten, maar niet meer nadat je al op je vakantiebestemming bent aangekomen; afsluiten terwijl je al in het buitenland/onderweg bent is dus niet mogelijk.
Chronic conditions
Kosten die voortkomen uit een bestaande of chronische ziekte/aandoening die je al had vóór het afsluiten van de reisverzekering, en die je redelijkerwijs kon verwachten, zijn uitgesloten van dekking voor medische kosten; alleen spoedeisende en onvoorziene medische kosten tijdens de reis zijn gedekt.
Pregnancy
Zwangerschapscomplicaties tijdens de reis (bijvoorbeeld pre-eclampsie) die spoedeisende medische hulp vereisen, zijn gedekt onder de medische kostendekking; een normale zwangerschap en reguliere controles zijn echter niet meeverzekerd op zowel de kortlopende als doorlopende reisverzekering. Bij de annuleringsverzekering geldt zwangerschap(scomplicaties) als geldige annuleringsreden, mits je bij het afsluiten van de verzekering nog niet wist dat je zwanger was.
Pre-existing condition exclusions
Vergoeding voor annulering als gevolg van een reeds bestaande medische aandoening is afhankelijk van het land waar je woont en de status van de medische aandoening op het moment dat je de reisverzekering afsloot; voor medische kosten tijdens de reis worden kosten die je redelijkerwijs kon verwachten door een bestaande ziekte of gebreken niet vergoed.
Coverage duration limit
The short-term travel insurance is limited to a maximum continuous trip duration of 60 days and cannot be extended for longer trips.
Where to buy
Documents
Short-term Travel Insurance folder (Oct 2025 edition, AA01*23_V)
Table of benefits
Short-term Travel and Cancellation Insurance folder (March 2018 edition, archived)
Table of benefits
Short-term Travel Insurance terms and conditions (ALG18, D-RV13, P-RV18, P-AV18, C-AVSR11, A-WEG18)
Terms & conditions
Policy specifics
Repatriation
Return transport to the Netherlands including ambulance flights for serious medical conditions
SourceBaggage coverage
Coverage for loss, damage or theft of baggage and personal belongings during travel
SourceSOS Emergency Assistance
24/7 emergency helpline access and emergency coordination services including hospitalization arrangement
SourceCoverage area
Selectable coverage zones: Europe, World (excluding North America), or World (including USA/Canada)
SourceMaximum trip duration
Short-term insurance limited to maximum continuous trip duration of 60 days
SourcePolicy is non-cancelable after purchase
Short-term travel insurance cannot be cancelled once purchased; only ends upon return
SourceMedical emergency contact requirement
For serious medical emergencies, must contact alarm center immediately before seeking treatment to authorize assistance
SourceClaim notification deadline
Policyholder must notify claims within 7 calendar days in writing for all incidents
SourcePolice report requirement for theft/loss
For theft or loss claims, official police report or carrier notification must be obtained within 24 hours of discovery
SourcePremium payment must precede coverage
Coverage only starts after full, indivisible premium payment received by insurer or intermediary
Source