Extracted from source documents

OHRA Travel insurance (Doorlopende Reisverzekering Met Geneeskundige Kosten)

Underwritten by OHRA Schadeverzekeringen (Nationale-Nederlanden Schadeverzekering Maatschappij N.V.) · Netherlands

travel insurance from OHRA for the Netherlands market, with online purchase and 24/7 assistance.

Verified May 15, 2026 · Terms dated 2023-10-01Sources

Online purchase24/7 helpline

Unique selling points

Unlimited reimbursement for medically necessary doctor visits, hospitalisation, surgery, and prescribed treatments abroad – no coverage cap on the core medical benefit.

Winter sports is included in the base package of the Doorlopende Reisverzekering at no extra cost, covering early return costs (ski passes, lessons, equipment hire) due to illness or accident.

24/7 assistance helpline (OHRA Hulpdienst) included in all policies, with emergency cost advance available for hospital admissions abroad.

Search, rescue, and recovery costs are fully covered as part of the base package when the insured goes missing or has an accident abroad.

The policy covers up to 365 consecutive travel days per year, making it suitable for extended stays abroad including internships and study periods.

Coverage limits

Optional · Module Geneeskundige Kosten

Medical expenses (Module Geneeskundige Kosten)

unlimited

Optional module covering medically necessary treatment costs abroad that are not reimbursed by the Dutch basic health insurance (Basis Zorgverzekering), including when costs exceed Dutch reimbursement limits or fall below the deductible. Covers doctors, hospitalisation and surgery, prescribed treatments and examinations, and first prostheses required after an accident. Reimbursement is unlimited for doctor visits, hospitalisation, and prescribed treatments.

Page 10/33

Section: Wat dekt uw reisverzekering? > Module Geneeskundige Kosten

U bent alleen verzekerd voor de kosten van medisch noodzakelijke behandelingen tijdens uw reis als u een Basis Zorgverzekering in Nederland heeft afgesloten.

Optional · Module Geneeskundige Kosten

Emergency medical treatment

unlimited

Unlimited reimbursement for medically necessary and reasonable emergency treatment abroad (doctor visits, hospitalisation, surgery, prescribed treatments and examinations), covered under the optional Module Geneeskundige Kosten, subject to prior approval from the OHRA Hulpdienst.

Page 10/33

Section: Wat dekt uw reisverzekering? > Module Geneeskundige Kosten

U bent verzekerd voor de kosten van: 1. artsen; 2. ziekenhuisopname en operatie; 3. behandelingen, onderzoeken, verband- en geneesmiddelen die een arts heeft voorgeschreven

Optional · Module Geneeskundige Kosten

Hospitalisation and surgery

unlimited

Unlimited coverage for hospitalisation and surgery abroad under the optional Module Geneeskundige Kosten, provided costs are medically necessary, reasonable, and approved by the OHRA Hulpdienst. Coverage also continues after the trip if the insured must remain in a foreign hospital beyond the trip duration.

Page 10/33

Section: Wat dekt uw reisverzekering? > Module Geneeskundige Kosten

Wij vergoeden deze kosten ook na de duur van de reis of van de verzekering als u langer dan de duur van de reis of verzekering in een buitenlands ziekenhuis moet verblijven

Optional · Module Geneeskundige Kosten

Outpatient treatment

unlimited

Unlimited reimbursement for outpatient doctor visits, prescribed treatments, examinations and medicines abroad under the optional Module Geneeskundige Kosten, subject to medical necessity and approval by the OHRA Hulpdienst.

Page 10/33

Section: Wat dekt uw reisverzekering? > Module Geneeskundige Kosten

behandelingen, onderzoeken, verband- en geneesmiddelen die een arts heeft voorgeschreven

Optional · Module Geneeskundige Kosten, Tandheelkundige behandeling

Emergency dental treatment (after accident)

€500

Reimbursement up to €500 per insured person per trip for dental treatment required as a result of an accident during the trip, including X-rays and prescribed medication, under the optional Module Geneeskundige Kosten. Treatment must take place no later than 365 days after the accident.

Page 10/33

Section: Wat dekt uw reisverzekering? > Module Geneeskundige Kosten > Tandheelkundige behandeling

Heeft u door een ongeval tijdens uw reis een tandheelkundige behandeling nodig? Dan vergoeden wij de kosten van die behandeling tot maximaal € 500,- per verzekerde.

Covered

Medical transport / repatriation (personal assistance)

unlimited

Included in the base package (Basispakket) under 'Persoonlijke hulpverlening': the OHRA Hulpdienst arranges and pays for transport of the insured or their remains back to their home address in the Netherlands when the insured is seriously ill or has an accident. Also covers extra travel and accommodation costs for co-insured travel companions, and one accompanying person for support if necessary.

Page 8/33

Section: Wat dekt uw reisverzekering? > Basispakket > Persoonlijke hulpverlening

De OHRA Hulpdienst regelt en betaalt het vervoer van u of uw stoffelijk overschot naar uw woonplaats.

Covered

Medical evacuation

unlimited

The OHRA Hulpdienst arranges and pays for medical evacuation (repatriation to the Netherlands) when medically necessary, as part of the base package Persoonlijke hulpverlening. Must be arranged via the OHRA Hulpdienst; the insured may not independently arrange assistance.

Page 8/33

Section: Wat dekt uw reisverzekering? > Basispakket > Persoonlijke hulpverlening

De OHRA Hulpdienst regelt en betaalt het vervoer van u of uw stoffelijk overschot naar uw woonplaats.

Covered

Repatriation of remains

€5.7K

The OHRA Hulpdienst arranges and pays for transport of remains back to the insured's home address in the Netherlands. If next of kin choose local burial or cremation instead, costs are reimbursed up to the amount that would have been saved by not repatriating, but never more than €5,700. Included in the base package.

Page 8/33

Section: Wat dekt uw reisverzekering? > Basispakket > Persoonlijke hulpverlening

Wij vergoeden maximaal het bedrag dat we besparen door uw stoffelijk overschot niet te repatriëren, maar nooit meer dan € 5.700,-.

Covered

Search, rescue and recovery

unlimited

Included in the base package: if the insured goes missing or has an accident, the OHRA Hulpdienst arranges and pays for search, rescue and recovery by a competent authority.

Page 9/33

Section: Wat dekt uw reisverzekering? > Basispakket > Persoonlijke hulpverlening

U wordt vermist of u krijgt een ongeval: De OHRA Hulpdienst regelt en betaalt uw opsporing, redding en berging door een bevoegde instantie.

Optional · Module Geneeskundige Kosten

COVID-19 treatment

Optional

COVID-19 is not explicitly mentioned in the policy terms. Medical treatment for COVID-19 would fall under the optional Module Geneeskundige Kosten if the illness arose unexpectedly during the trip and the insured did not know treatment would be required before departure, consistent with the general conditions of medically necessary treatment abroad.

Excluded

Pre-existing conditions

Excluded

Medical costs for treatment of conditions that existed before or on the start date of the trip, or that were already known to be required during the trip, are explicitly excluded under the Module Geneeskundige Kosten. Similarly, personal assistance (Persoonlijke hulpverlening) is excluded for events related to a condition for which the insured was already being treated abroad before the trip or intended to be treated abroad.

Page 16/33

Section: Wat dekt uw reisverzekering nooit? > Module Geneeskundige Kosten

die nodig is door ziekte of aandoeningen die al vóór of op de ingangsdatum van de reis bestonden of klachten veroorzaakten

Covered

Winter sports coverage

Covered

Winter sports is included in the base package of the Doorlopende Reisverzekering (DR2310): if the insured must return home early due to an accident or acute illness during a winter sports holiday, costs for ski passes, ski lessons, and ski equipment hire already paid for at the destination are reimbursed for the unused days. Medical costs during winter sports require the optional Module Geneeskundige Kosten.

Page 9/33

Section: Wat dekt uw reisverzekering? > Basispakket > Wintersport

Moet u tijdens uw wintersport eerder naar huis door een ongeval of een acute ziekte? Dan vergoeden wij de kosten voor skipassen, skilessen en huur van ski-uitrusting

Excluded

Adventure/high-risk sports coverage

Excluded

High-risk sports (risicovolle sporten) are explicitly excluded from all coverage. These include mountain climbing, abseiling, rafting, canyoning, kitesurfing, parachuting, parasailing, hang-gliding, ultralight flying, bungee jumping, and combat sports. No optional add-on for adventure sports is available under this product.

Clause 11Page 15/33

Section: Wat dekt uw reisverzekering nooit? > Algemeen

11. terwijl u risicovolle sporten beoefende.

Conditional

Pregnancy complications

unlimited

Costs arising from complications of an existing pregnancy are covered under the Module Geneeskundige Kosten, provided the complications were unforeseeable and it was not possible to postpone treatment until after return to the Netherlands. Routine costs related to a known pregnancy are excluded. Pregnancy complications are also a valid reason for trip cancellation under the Module Annulering.

Clause 3Page 16/33

Section: Wat dekt uw reisverzekering nooit? > Module Geneeskundige Kosten

Kosten als gevolg van complicaties van een bestaande zwangerschap zijn wel verzekerd, mits deze complicaties niet te voorzien waren en als het niet mogelijk was om de behandeling uit te stellen tot na terugkeer in Nederland

Covered

Liability for accommodation (Aansprakelijkheid logiesverblijven)

€1.3K

Included in the base package: coverage up to €1,250 per event for damage to rented holiday accommodation or its inventory for which the insured is liable. Does not cover damage to a (camper) car or (air) vessel.

Page 9/33

Section: Wat dekt uw reisverzekering? > Basispakket > Aansprakelijkheid logiesverblijven

U bent tot maximaal € 1.250,- per gebeurtenis verzekerd voor schade aan het logiesverblijf dat u huurt of de inventaris ervan.

Legal assistance

No limit stated

Legal assistance is not mentioned as a coverage in the OHRA Doorlopende Reisverzekering DR2310 policy terms. No legal assistance module is offered under this product.

Covered

24/7 assistance helpline (OHRA Hulpdienst)

unlimited

The OHRA Hulpdienst is available 24 hours a day for medical emergencies and personal assistance. Reachable via +31 26 400 2310. The helpline determines what assistance is provided and what costs are reimbursed. The insured must always contact the Hulpdienst first and may not independently arrange assistance. Included in all OHRA Reisverzekering policies.

Page 4/33

Section: Wat moet u doen als u hulp nodig heeft?

Neem zo snel mogelijk contact op met de OHRA Hulpdienst via telefoonnummer +31 26 400 2310. De Hulpdienst staat 24 uur per dag voor u klaar.

Key conditions

Assistance call deadline

The insured must contact the OHRA Hulpdienst as soon as possible in the event of an emergency. Failure to comply with this obligation may result in no assistance being provided and no costs being reimbursed. For the Module Geneeskundige Kosten, medical costs must be incurred with the prior approval of the OHRA Hulpdienst.

Unauthorized treatment

If the insured does not contact the OHRA Hulpdienst as required, or arranges their own assistance without authorisation, the OHRA Hulpdienst may refuse to provide or continue assistance and refuse to reimburse costs. The insured is also obliged to fully cooperate with the assistance process.

Purchase while abroad

The policy must be taken out before departure. It is not possible to take out or expand the insurance while already on a trip abroad (during the trip you cannot expand the coverage). The insurance is valid for recreational travel and also for internships or study abroad.

Chronic conditions

Chronic diseases or pre-existing conditions that existed before or on the start date of the trip are excluded under the Module Geneeskundige Kosten. If it was already known before the trip that medical treatment would be required during the trip, no reimbursement is available.

Pregnancy

Costs related to a known/existing pregnancy are not covered under the Module Geneeskundige Kosten. Complications of an existing pregnancy are covered, provided the complications were unforeseeable and treatment could not be postponed until after return to the Netherlands. Pregnancy complications are also a valid reason for cancellation under the Module Annulering.

Pre-existing condition exclusions

Medical costs for conditions that existed before or on the start date of the trip, or for which treatment was already known to be required, are explicitly excluded. Personal assistance (Persoonlijke hulpverlening) is also excluded for events related to a condition for which the insured was already being treated or intended to be treated abroad before the trip.

Coverage duration limit

The insured is covered for a maximum of 365 consecutive travel days. If the trip unexpectedly lasts longer due to circumstances beyond the insured's control, coverage continues for as long as that situation persists. In the Netherlands, coverage applies only for booked trips with at least one paid overnight stay.

Direct payment

In emergencies, the OHRA Hulpdienst will advance hospital costs abroad if a guarantee is provided that the advance will be repaid as soon as possible after returning home, or if the Dutch basic health insurance (Basis Zorgverzekering) covers the costs. The OHRA Hulpdienst will also contact the health insurer to arrange direct payment of medical costs.

Territorial scope

Worldwide cover, including within the Netherlands for trips with at least one paid overnight stay.

Documents

Policy specifics

Repatriation

Medical repatriation (transport back to the Netherlands) is included in the base cover when arranged through the OHRA Hulpdienst.

Source

Section: Extra reimbursements for medical care abroad

repatriation costs (getting you back to the Netherlands from where you are staying).

Baggage and travel documents coverage

Coverage for damage, theft or loss of travel baggage and travel documents. Available in three tiers: Basis (€1,250), Plus (€2,500), or Top (€5,000) per incident

Source

Section: Wat verzekert je reisverzekering?

Je bagage . Hoeveel geld je terugkrijgt, hangt af van je pakket: Basis, Plus of Top

Trip cancellation and interruption

Optional additional coverage for costs if travel must be cancelled or interrupted due to valid reasons

Source

Section: Aanvullende dekkingen voor meer zekerheid > Annulering

Met de aanvullende dekking Annulering krijgt je geld terug als je reis niet doorgaat of je onverwachts eerder naar huis moet.

Accident coverage

Optional fixed benefit payment if traveler sustains injury during trip resulting in permanent disability or death

Source

Section: Aanvullende dekkingen voor meer zekerheid > Ongevallen

Met de aanvullende dekking Ongevallen krijg je een vaste vergoeding als je blijvend invalide raakt of komt te overlijden na een ernstig ongeluk tijdens de vakantie.

24/7 travel medical assistance

24/7 assistance helpline for medical emergencies, advice, and help finding doctors and hospitals abroad

Source

Section: Gratis OHRA Hulpdienst

De OHRA Hulpdienst is dag en nacht bereikbaar op 026 400 23 10 .

Netherlands residence requirement

Policyholder must be resident of the Netherlands. Coverage ceases if policy holder ceases to be registered as resident

SourcePage 5/33

Section: Wat dekt uw reisverzekering? > Wie is verzekerd?

Alleen personen die in Nederland wonen, zijn verzekerd. Dit betekent dat uw vaste woon- of verblijfadres in Nederland is en dat u ingeschreven bent in het Nederlandse bevolkingsregister.

Travel advice exclusion

Coverage is limited if destination has negative travel advice (orange or red code) from Dutch Ministry of Foreign Affairs before departure

SourceInsurers' association document

Section: Zijn er dekkingsbeperkingen? > Negatief reisadvies

Heeft uw bestemming voordat u op reis gaat een negatief reisadvies (code oranje of code rood) van het Ministerie van Buitenlandse Zaken? Dan is uw reis beperkt verzekerd.

Age limitations

Children under 5 years are free to insure on parent policy; maximum continuous travel duration is 12 months

Source

High-risk sports exclusion

Coverage for claims from high-risk sports (off-piste skiing, extreme sports) requires specific winter sports or accident module

SourcePage 14/33

Section: Wat dekt uw reisverzekering? > Extra dekking Wintersport

Met de extra dekking Wintersport biedt uw Basisdekking en eventuele andere extra dekkingen die u verzekerd heeft ook dekking als de schade is veroorzaakt door wintersport.

Sources

OHRA Travel insurance