Reviewed from source documents

Cooperatie Menzis U.A.

Menzis

Menzis is a travel insurance for the Netherlands market with online purchase and 24/7 assistance.

Last verified Sep 9, 2026Reviewed by: Boleron EUTerms & conditions: 2026-01-01Underwritten by: Menzis N.V.
Online purchase24/7 helpline

Direct payment

Menzis pays contracted care providers directly; for non-contracted providers abroad, the policyholder pays upfront and submits the invoice via Mijn Menzis, the Menzis declaration app, or by post (Postbus 75000, 7500 KC Enschede). For hospital admissions abroad, the Menzis Alarmcentrale (+31 317 455 555, available day and night) must be notified immediately and determines/arranges the necessary transport.

Geographic scope

NL

Worldwide; the supplementary top-up for emergency medical costs abroad and the emergency dental benefit apply only while the policyholder is temporarily abroad for a maximum of 365 consecutive days.

Starting price

€2

Indicative — pricing assumptions not stated

Unique selling points

  • Available for just €1.99 per month — one of the most affordable supplementary travel-medical add-ons on the Dutch health insurance market.
  • Can be taken out year-round via Mijn Menzis, not only during the standard year-end switching period.
  • Dental accident coverage of up to €10,000 in the Netherlands and €250 abroad per accident, without needing a separate dental insurance policy.
  • Medical transport abroad due to illness, accident, or death is reimbursed 100%, coordinated by the 24/7 Menzis Alarmcentrale.
  • The European Health Insurance Card (EHIC) is available digitally in the Menzis app, enabling direct reimbursement at the point of care abroad.

Coverage limits

Medical expenses abroad

unlimited

The supplementary policy pays, on top of the Basisverzekering, the full remaining difference between what the Basisverzekering reimburses (the Dutch standard tariff) and the actual costs charged abroad for emergency care, so the policyholder ends up with the full bill covered.

SourcePage 64

Section: Uw aanvullende verzekering > Buitenland > Spoedeisende zorg en geneesmiddelen in het buitenland

De aanvulling is het verschil tussen de vergoeding uit de Basisverzekering en de in rekening gebrachte kosten.

Emergency medical treatment abroad

unlimited

Emergency medical care needed abroad, which cannot wait until return to the Netherlands and was unforeseeable, is fully reimbursed in combination with the Basisverzekering.

SourceInsurers' association documentPage 1

Section: Waar ben ik gedekt?

Dan krijgt u de kosten volledig vergoed.

Hospitalization abroad

Not established from the reviewed documents

The supplementary policy documents do not separately quantify or address hospitalization abroad as a distinct benefit; it is presumably covered under the general emergency-care top-up, but this is not explicitly stated.

Source

Outpatient treatment abroad

Not established from the reviewed documents

Outpatient treatment abroad is not separately quantified; it is presumed to fall under the general emergency-care top-up but this is not explicitly addressed in the source documents.

Source

Emergency dental care abroad

€250

Emergency dental care abroad (acute pain that cannot wait until return to the Netherlands and was unforeseeable) is reimbursed up to €250 per calendar year. Planned treatments such as fillings, implants, or crowns are excluded as foreseeable.

SourcePage 64

Section: Uw aanvullende verzekering > Buitenland > Spoedeisende tandheelkundige zorg in het buitenland

U krijgt spoedeisende tandheelkundige zorg in het buitenland vergoed tot een maximumbedrag.

Medical transport abroad

unlimited

Transport from abroad to a healthcare facility in the Netherlands in case of illness, accident, or death is reimbursed in full (100%), but only when the Menzis Alarmcentrale determines the medical necessity and itself arranges the transport.

Source

Bij medische noodzaak (ziekte, ongeval of overlijden) krijg je vervoer vanuit het buitenland naar een instelling in Nederland 100% vergoed.

Medical evacuation / repatriation

unlimited

Evacuation/repatriation from abroad to the Netherlands for medical reasons is fully reimbursed, conditional on the Menzis Alarmcentrale determining medical necessity and arranging the transport; if a travel companion's accompaniment is deemed necessary, those costs are also covered.

SourcePage 65

Section: Uw aanvullende verzekering > Buitenland > Vervoer bij ziekte, ongeval of overlijden

Als de Alarmcentrale bepaalt dat begeleiding door een reisgenoot noodzakelijk is, dan worden die kosten ook vergoed.

Repatriation of remains

Covered

No limit stated

In case of death abroad, transport of the remains from the place of death to the Netherlands is covered; no maximum amount is stated.

SourcePage 65

Section: Uw aanvullende verzekering > Buitenland > Vervoer bij ziekte, ongeval of overlijden > Let op

Bij overlijden van de verzekerde wordt het stoffelijk overschot vervoerd van de plaats van overlijden naar Nederland.

Search and rescue costs

Excluded

Search, rescue, or salvage costs are explicitly not covered by this product; the policy refers policyholders to a separate travel insurance policy for this cover.

SourcePage 65

Section: Uw aanvullende verzekering > Buitenland > Alarmcentrale +31 317 455 555

Wilt u een vergoeding voor reddingskosten? Sluit hiervoor een reisverzekering af.

COVID-19 treatment abroad

Not established from the reviewed documents

The source documents do not separately mention COVID-19 as a distinct condition; general emergency medical care rules would presumably apply, but this is not stated explicitly.

Source

Pre-existing conditions

Not established from the reviewed documents

The documents state emergency care must have been unforeseeable, which implicitly disfavors pre-existing conditions, but no explicit statement addresses pre-existing conditions as such.

Source

Winter sports cover

Not established from the reviewed documents

The T&C only mentions winter sports in the context of non-medical-necessity transport home (e.g. a broken arm during a winter sports holiday), for which it refers the policyholder to a separate travel policy; it does not state a position on medical cover during winter sports specifically.

Source

Adventure sports cover

Not established from the reviewed documents

No statement in the source documents addresses medical cover abroad for adventure/extreme sports specifically; the dangerous-sports exclusion list found elsewhere in the T&C applies to a different benefit (physiotherapy after an accident in the Netherlands) and is not transferable to this field.

Source

Pregnancy complications abroad

Not established from the reviewed documents

The source documents do not separately address pregnancy complications abroad; general unforeseeable-emergency rules would presumably apply, but this is not stated explicitly.

Source

Personal liability abroad

Not applicable to this product

Personal liability cover does not exist within this Dutch supplementary health/travel-medical product line; it is not a peril this product line addresses.

Source

Legal assistance abroad

Not applicable to this product

Legal assistance cover does not exist within this Dutch supplementary health/travel-medical product line.

Source

24/7 emergency assistance

Covered

No limit stated

The Menzis Alarmcentrale (+31 317 455 555) is reachable 24 hours a day for emergency assistance abroad and coordinates care, transport, and guarantees to foreign providers.

SourcePage 4

Section: Contact en service > Bellen met Menzis > Telefoonnummers

Menzis Alarmcentrale: +31 317 455 555 (24 uur per dag bereikbaar)

Key conditions

Assistance call deadline

When admitted to a hospital/institution abroad, the Menzis Alarmcentrale must be notified immediately; reimbursement of the emergency-care top-up is conditional on this notification.

SourcePage 64

Section: Uw aanvullende verzekering > Buitenland > Spoedeisende zorg en geneesmiddelen in het buitenland

direct melding is gedaan bij de Alarmcentrale van Menzis bij opname in een instelling

Unauthorized treatment

For dental costs after an accident and for transport abroad due to illness, accident or death, prior referral/approval from Menzis is required; without it, no reimbursement is given.

SourceInsurers' association documentPage 1

Section: Zijn er dekkingsbeperkingen? > Toestemming of verwijzing

Heeft u geen verwijzing of toestemming, dan krijgt u geen vergoeding.

Coverage duration limit

Coverage for emergency care abroad applies only when the policyholder is temporarily abroad for a maximum of 365 consecutive days; it does not extend to permanent residence abroad.

SourceInsurers' association documentPage 1

Section: Wat is verzekerd? > Spoedeisende zorg in het buitenland

U krijgt deze vergoeding alleen als u tijdelijk in het buitenland bent voor maximaal 365 dagen.

Where to buy

Documents

Terms and Conditions 2026 Menzis Basis Voordelig – Buitenland en Tandongeval, Aanvullend, Extra Aanvullend

Terms & conditions

Open

Insurance Product Information Document – Menzis Buitenland en Tandongeval 2026 (IPID / Zorgverzekeringskaart)

IPID

Open

Policy specifics

Alarmcentrale notification requirement

Immediate notification to Menzis Alarmcentrale (+31 317 455 555) is mandatory for emergency care abroad, especially hospital admissions

Source

Supplementary coverage only

Coverage is supplementary to Basisverzekering; it covers only the excess between Dutch standard tariffs and actual costs abroad

SourceInsurers' association document

Dental accident coverage age restriction

Dental accident coverage is limited to policyholders aged 18 and over

Source

Dental accident treatment prior approval

Prior approval (akkoordverklaring) from Menzis is required before starting dental treatment after an accident

Source

Emergency dental care abroad - unforeseeable requirement

Emergency dental care abroad is only covered when the need was unforeseeable and urgent

Source

Dental accident coverage in the Netherlands

Dental costs after an accident in the Netherlands are reimbursed 100% up to €10,000 per accident, for policyholders aged 18 or older, with the accident, treating provider, and policy all required to be in/with the Netherlands/Menzis.

Source

Maximum duration abroad (365 days)

The emergency-care top-up applies only when the policyholder is temporarily abroad for a maximum of 365 consecutive days.

SourceInsurers' association document

Non-combinability with other supplementary insurance

Cannot be combined with any other Menzis supplementary insurance (Aanvullend, Extra Aanvullend, ExtraVerzorgd, etc.)

Source

Sources