Cooperatie Menzis U.A.
Menzis
Menzis is a travel insurance for the Netherlands market with online purchase and 24/7 assistance.
Direct payment
Menzis pays contracted care providers directly; for non-contracted providers abroad, the policyholder pays upfront and submits the invoice via Mijn Menzis, the Menzis declaration app, or by post (Postbus 75000, 7500 KC Enschede). For hospital admissions abroad, the Menzis Alarmcentrale (+31 317 455 555, available day and night) must be notified immediately and determines/arranges the necessary transport.
Geographic scope
NL
Worldwide; the supplementary top-up for emergency medical costs abroad and the emergency dental benefit apply only while the policyholder is temporarily abroad for a maximum of 365 consecutive days.
Starting price
€2
Indicative — pricing assumptions not stated
Unique selling points
- Available for just €1.99 per month — one of the most affordable supplementary travel-medical add-ons on the Dutch health insurance market.
- Can be taken out year-round via Mijn Menzis, not only during the standard year-end switching period.
- Dental accident coverage of up to €10,000 in the Netherlands and €250 abroad per accident, without needing a separate dental insurance policy.
- Medical transport abroad due to illness, accident, or death is reimbursed 100%, coordinated by the 24/7 Menzis Alarmcentrale.
- The European Health Insurance Card (EHIC) is available digitally in the Menzis app, enabling direct reimbursement at the point of care abroad.
Coverage limits
Medical expenses abroad
unlimited
The supplementary policy pays, on top of the Basisverzekering, the full remaining difference between what the Basisverzekering reimburses (the Dutch standard tariff) and the actual costs charged abroad for emergency care, so the policyholder ends up with the full bill covered.
Section: Uw aanvullende verzekering > Buitenland > Spoedeisende zorg en geneesmiddelen in het buitenland
De aanvulling is het verschil tussen de vergoeding uit de Basisverzekering en de in rekening gebrachte kosten.
Emergency medical treatment abroad
unlimited
Emergency medical care needed abroad, which cannot wait until return to the Netherlands and was unforeseeable, is fully reimbursed in combination with the Basisverzekering.
Section: Waar ben ik gedekt?
Dan krijgt u de kosten volledig vergoed.
Hospitalization abroad
Not established from the reviewed documents
The supplementary policy documents do not separately quantify or address hospitalization abroad as a distinct benefit; it is presumably covered under the general emergency-care top-up, but this is not explicitly stated.
Outpatient treatment abroad
Not established from the reviewed documents
Outpatient treatment abroad is not separately quantified; it is presumed to fall under the general emergency-care top-up but this is not explicitly addressed in the source documents.
Emergency dental care abroad
€250
Emergency dental care abroad (acute pain that cannot wait until return to the Netherlands and was unforeseeable) is reimbursed up to €250 per calendar year. Planned treatments such as fillings, implants, or crowns are excluded as foreseeable.
Section: Uw aanvullende verzekering > Buitenland > Spoedeisende tandheelkundige zorg in het buitenland
U krijgt spoedeisende tandheelkundige zorg in het buitenland vergoed tot een maximumbedrag.
Medical transport abroad
unlimited
Transport from abroad to a healthcare facility in the Netherlands in case of illness, accident, or death is reimbursed in full (100%), but only when the Menzis Alarmcentrale determines the medical necessity and itself arranges the transport.
Bij medische noodzaak (ziekte, ongeval of overlijden) krijg je vervoer vanuit het buitenland naar een instelling in Nederland 100% vergoed.
Medical evacuation / repatriation
unlimited
Evacuation/repatriation from abroad to the Netherlands for medical reasons is fully reimbursed, conditional on the Menzis Alarmcentrale determining medical necessity and arranging the transport; if a travel companion's accompaniment is deemed necessary, those costs are also covered.
Section: Uw aanvullende verzekering > Buitenland > Vervoer bij ziekte, ongeval of overlijden
Als de Alarmcentrale bepaalt dat begeleiding door een reisgenoot noodzakelijk is, dan worden die kosten ook vergoed.
Repatriation of remains
Covered
No limit stated
In case of death abroad, transport of the remains from the place of death to the Netherlands is covered; no maximum amount is stated.
Section: Uw aanvullende verzekering > Buitenland > Vervoer bij ziekte, ongeval of overlijden > Let op
Bij overlijden van de verzekerde wordt het stoffelijk overschot vervoerd van de plaats van overlijden naar Nederland.
Search and rescue costs
Excluded
Search, rescue, or salvage costs are explicitly not covered by this product; the policy refers policyholders to a separate travel insurance policy for this cover.
Section: Uw aanvullende verzekering > Buitenland > Alarmcentrale +31 317 455 555
Wilt u een vergoeding voor reddingskosten? Sluit hiervoor een reisverzekering af.
COVID-19 treatment abroad
Not established from the reviewed documents
The source documents do not separately mention COVID-19 as a distinct condition; general emergency medical care rules would presumably apply, but this is not stated explicitly.
Pre-existing conditions
Not established from the reviewed documents
The documents state emergency care must have been unforeseeable, which implicitly disfavors pre-existing conditions, but no explicit statement addresses pre-existing conditions as such.
Winter sports cover
Not established from the reviewed documents
The T&C only mentions winter sports in the context of non-medical-necessity transport home (e.g. a broken arm during a winter sports holiday), for which it refers the policyholder to a separate travel policy; it does not state a position on medical cover during winter sports specifically.
Adventure sports cover
Not established from the reviewed documents
No statement in the source documents addresses medical cover abroad for adventure/extreme sports specifically; the dangerous-sports exclusion list found elsewhere in the T&C applies to a different benefit (physiotherapy after an accident in the Netherlands) and is not transferable to this field.
Pregnancy complications abroad
Not established from the reviewed documents
The source documents do not separately address pregnancy complications abroad; general unforeseeable-emergency rules would presumably apply, but this is not stated explicitly.
Personal liability abroad
Not applicable to this product
Personal liability cover does not exist within this Dutch supplementary health/travel-medical product line; it is not a peril this product line addresses.
Legal assistance abroad
Not applicable to this product
Legal assistance cover does not exist within this Dutch supplementary health/travel-medical product line.
24/7 emergency assistance
Covered
No limit stated
The Menzis Alarmcentrale (+31 317 455 555) is reachable 24 hours a day for emergency assistance abroad and coordinates care, transport, and guarantees to foreign providers.
Section: Contact en service > Bellen met Menzis > Telefoonnummers
Menzis Alarmcentrale: +31 317 455 555 (24 uur per dag bereikbaar)
Key conditions
Assistance call deadline
When admitted to a hospital/institution abroad, the Menzis Alarmcentrale must be notified immediately; reimbursement of the emergency-care top-up is conditional on this notification.
SourcePage 64Section: Uw aanvullende verzekering > Buitenland > Spoedeisende zorg en geneesmiddelen in het buitenland
direct melding is gedaan bij de Alarmcentrale van Menzis bij opname in een instelling
Unauthorized treatment
For dental costs after an accident and for transport abroad due to illness, accident or death, prior referral/approval from Menzis is required; without it, no reimbursement is given.
SourceInsurers' association documentPage 1Section: Zijn er dekkingsbeperkingen? > Toestemming of verwijzing
Heeft u geen verwijzing of toestemming, dan krijgt u geen vergoeding.
Coverage duration limit
Coverage for emergency care abroad applies only when the policyholder is temporarily abroad for a maximum of 365 consecutive days; it does not extend to permanent residence abroad.
SourceInsurers' association documentPage 1Section: Wat is verzekerd? > Spoedeisende zorg in het buitenland
U krijgt deze vergoeding alleen als u tijdelijk in het buitenland bent voor maximaal 365 dagen.
Where to buy
Policy specifics
Alarmcentrale notification requirement
Immediate notification to Menzis Alarmcentrale (+31 317 455 555) is mandatory for emergency care abroad, especially hospital admissions
SourceSupplementary coverage only
Coverage is supplementary to Basisverzekering; it covers only the excess between Dutch standard tariffs and actual costs abroad
SourceInsurers' association documentDental accident coverage age restriction
Dental accident coverage is limited to policyholders aged 18 and over
SourceDental accident treatment prior approval
Prior approval (akkoordverklaring) from Menzis is required before starting dental treatment after an accident
SourceEmergency dental care abroad - unforeseeable requirement
Emergency dental care abroad is only covered when the need was unforeseeable and urgent
SourceDental accident coverage in the Netherlands
Dental costs after an accident in the Netherlands are reimbursed 100% up to €10,000 per accident, for policyholders aged 18 or older, with the accident, treating provider, and policy all required to be in/with the Netherlands/Menzis.
SourceMaximum duration abroad (365 days)
The emergency-care top-up applies only when the policyholder is temporarily abroad for a maximum of 365 consecutive days.
SourceInsurers' association documentNon-combinability with other supplementary insurance
Cannot be combined with any other Menzis supplementary insurance (Aanvullend, Extra Aanvullend, ExtraVerzorgd, etc.)
SourceSources
- https://voorwaarden.menzis.nl/verzekeringsvoorwaarden-menzisbasisvoordelig-aanvullend-extraanvullend-2026.pdf#page=4
- https://voorwaarden.menzis.nl/verzekeringsvoorwaarden-menzisbasisvoordelig-aanvullend-extraanvullend-2026.pdf#page=64
- https://voorwaarden.menzis.nl/verzekeringsvoorwaarden-menzisbasisvoordelig-aanvullend-extraanvullend-2026.pdf#page=65
- https://voorwaarden.menzis.nl/verzekeringsvoorwaarden-menzisbasisvoordelig-aanvullend-extraanvullend-2026.pdf#page=76
- https://voorwaarden.menzis.nl/verzekeringsvoorwaarden-menzisbasisvoordelijk-aanvullend-extraanvullend-2026.pdf
- https://www.menzis.nl/zorgverzekering/aanvullende-verzekering/buitenland-en-tandongeval
- https://www.zorgverzekeringskaart.nl/menzis/buitenland-en-tandongeval.pdf#page=1