Insurer profile
Europ Assistance Polska Spółka z ograniczoną odpowiedzialnością
Europ Assistance Polska Spółka z ograniczoną odpowiedzialnością · Poland
Overview
Europ Assistance Polska is a pioneer of assistance services in Poland, operating since 1996 as part of the international Europ Assistance Group (owned by Generali). It provides 24/7 assistance services in five main areas: travel, health, home and family, motor, and concierge, serving both individual and corporate clients in Poland and abroad.
Source19
Products in this market
1
Offer pages
Company details
- Parent group
- Europ Assistance Holding S.A. (Generali Group)
- Regulator
- Polish Financial Supervision Authority (Komisja Nadzoru Finansowego – KNF)
- Phone
- +48 22 205 50 00
- [email protected]
Products from Europ Assistance Polska Spółka z ograniczoną odpowiedzialnością
Motor3
Motor Assistance (Roadside Assistance)
24/7 roadside assistance covering breakdowns, accidents and theft of passenger cars and light commercial vehicles up to 3.5 tonnes, available in Poland and Europe in four variants (Mini, Comfort, Extended, VIP).
Roadside Assistance – Direct Sales (Pomoc na Drodze)
Standalone motor assistance policy available for direct online purchase, providing immediate support in case of vehicle breakdown or accident.
Heavy Vehicle Assistance
Roadside and technical assistance service dedicated to heavy commercial vehicles and trucks.
Property2
Home and Family Assistance
Technical and personal assistance at the place of residence covering plumbing, electrical and other home emergency repairs, as well as care for children and pets when the insured is hospitalised.
Home Assistance – Direct Sales (Pomoc w Domu)
Standalone home assistance policy available for direct online purchase, providing immediate technical support in the event of home emergencies.
Health4
Medical Assistance
24/7 medical assistance providing emergency medical information, specialist consultations, nursing visits, and support for insured persons and their families in case of accident or sudden illness.
Oncological Medical Assistance (ONKO)
Medical assistance package providing 24/7 support in the event of a cancer diagnosis, heart attack or stroke, including teleconsultations, specialist visits, medication delivery and psychological support.
Senior Assistance
Specialised assistance package for seniors providing medical, home and personal support services tailored to the needs of elderly insured persons.
Fitness Assistance
Assistance product for physically active persons covering sports-related accidents, medical support and fitness activity assistance.
Travel2
Travel Assistance
Travel insurance covering medical expenses, repatriation, and emergency assistance for domestic and international trips, available in multiple duration packages.
Travel Assistance – Direct Sales (Pomoc w Podróży)
Standalone online travel assistance policy available in five packages (Weekend, Vacation, Extended Vacation, Any Trip, Annual), covering medical costs, baggage delays and flight cancellations.
Financial2
Identity Protection (Bezpieczna Tożsamość)
Identity theft protection service providing monitoring and assistance in the event of identity fraud or data breach.
Safe Payments and Transactions (Bezpieczne Płatności i Transakcje)
Financial security assistance covering protection against unauthorised payment transactions and card fraud.
Other5
Bicycle Assistance
Bicycle assistance covering breakdown repair, theft from closed premises, accident NNW insurance, medical transport and specialist visits for cyclists.
Corporate Assistance
Comprehensive assistance packages tailored for businesses, covering employee travel, vehicle fleet and facility support.
Extended Warranties for Equipment
Extended warranty service covering repair and replacement of consumer electronics and household appliances beyond the manufacturer's guarantee period.
Mobile Phone Protection Package
Mobile phone insurance and assistance package covering damage, theft and technical failure of mobile devices.
Career Support (Opiekun Kariery)
Career assistance service providing professional advisory, job search support and career coaching for insured persons.
Regulatory updates
Europ Assistance Polska (KRS 0000034499) had several KRS registry entries in 2024–2025: in November 2024 (entry #56) the management board and business scope were updated; in December 2024 (entry #57) the registered address was changed from ul. Wołoska 5, 02-675 Warsaw to ul. Postępu 21C, 02-676 Warsaw; in March 2025 (entry #58) the prokura (commercial proxy) was modified. The insurer (as Europ Assistance S.A. Irish Branch operating in Poland) was registered with KNF on 17 August 2012. All Polish financial institutions, including assistance insurers, were required to comply with the EU DORA regulation from January 2025 under KNF supervision.
Reputation and reviews
Offer pages
Travel insurance
travel insurance from Europ Assistance for the Poland market, with online purchase and 24/7 assistance.
Last verified Aug 19, 2026