Extracted from source documents

Benefia Travel insurance (Evoyage)

Underwritten by Compensa Towarzystwo Ubezpieczeń S.A. Vienna Insurance Group · Poland

travel insurance from Benefia for the Poland market, with online purchase and 24/7 assistance.

Verified Aug 19, 2026 · Terms dated 2020-10-28Sources

Online purchase24/7 helpline

Coverage limits

Covered

Medical treatment costs

PLN 25K – PLN 100K

Covers necessary and documented costs of medical treatment incurred outside Poland due to sudden illness or accident during travel. Scope includes hospitalisation, surgical and outpatient procedures, doctor home visits, prescribed medications and dressings, emergency dental care (within sub-limit), and childbirth before 32 weeks of pregnancy. Basic variant: 25,000 PLN; Standard variant: 50,000 PLN; Luxury variant: 100,000 PLN.

Covered

Emergency medical treatment

PLN 25K – PLN 100K

Emergency medical treatment is included within the overall medical expenses coverage. Covers hospitalisation (minimum 24 hours), outpatient and surgical procedures, and doctor visits to accommodation. Covered across all three variants up to the medical expenses sum insured (Basic: 25,000 PLN; Standard: 50,000 PLN; Luxury: 100,000 PLN).

Covered

Hospitalisation costs

PLN 25K – PLN 100K

Hospitalisation (inpatient stay of at least 24 consecutive hours) is explicitly listed as a covered cost under the medical expenses section (§32.2.1 OWU). Covered within the overall medical expenses sum: Basic 25,000 PLN; Standard 50,000 PLN; Luxury 100,000 PLN.

Covered

Outpatient treatment and procedures

PLN 25K – PLN 100K

Outpatient procedures, surgical procedures, and diagnostic tests are covered within the medical expenses sum (§32.2.2 OWU). Covered across all three variants up to the respective medical expenses sum insured (Basic: 25,000 PLN; Standard: 50,000 PLN; Luxury: 100,000 PLN).

Covered

Emergency dental care

€250

Emergency dental treatment is covered within the overall medical expenses sum insured, subject to a sub-limit of up to 250 EUR. Covers only acute inflammatory or painful conditions and cases necessitated by an accident, including only temporary filling of a tooth. Preventive dental procedures, root canal treatment, crown reconstruction, and periodontal treatment are excluded.

Section: Koszty leczenia i Assistance > Co wchodzi w zakres Kosztów leczenia Assistance?

poddaniu się leczeniu stomatologicznemu wskutek ostrych stanów zapalnych oraz bólowych, jak również, jeśli jest ono niezbędne (np. w skutek Nieszczęśliwego Wypadku) – do 250 EURO;

Conditional

Medical transport costs

PLN 25K – PLN 100K

Covers costs of transport from the accident site to the nearest medical facility, transport to another medical facility outside Poland per physician's recommendation, and transport to a medical facility or place of residence in Poland where continued hospitalisation is required. Covered under Standard and Luxury variants only, up to the medical expenses sum insured for the chosen variant. Transport costs are covered within the transport and repatriation module (§36-37 OWU), which requires that the medical expenses coverage is active.

Conditional

Medical evacuation

PLN 50K – PLN 100K

Medical evacuation (transport of the insured to a medical facility or place of residence in Poland) is covered under the transport and repatriation module (§36.2.3 OWU), available in Standard (up to 50,000 PLN) and Luxury (up to 100,000 PLN) variants only. Requires physician's written recommendation and prior consultation with the insurer's representative. Limit equals the medical expenses sum insured for the chosen variant (§37 OWU).

Conditional

Repatriation of remains

PLN 50K – PLN 100K

If the insured dies during travel outside Poland due to an accident or sudden illness, the insurer covers costs of transporting the remains to the place of burial in Poland, or costs of funeral/cremation outside Poland (§36.3 OWU). Available in Standard and Luxury variants only, within the transport and repatriation module. Limit equals the medical expenses sum insured for the chosen variant (Standard: 50,000 PLN; Luxury: 100,000 PLN).

Conditional

Search and rescue costs

PLN 15K

Covers necessary and documented costs of search-and-rescue operations conducted outside Poland by specialised rescue services to save the life or health of the insured who suffered a sudden illness or accident during travel (§38 OWU). Available exclusively in the Luxury variant. Sum insured: 15,000 PLN (§39 OWU). Covers costs not already covered by medical expenses or transport and repatriation insurance.

Conditional

COVID-19 treatment

Conditional

COVID-19 treatment costs may be covered if the illness constitutes a 'sudden illness' under the OWU definition (i.e. arises suddenly without causal link to prior illnesses, directly threatens health or life, and requires immediate medical care). However, the official product page explicitly excludes: costs of prophylactic COVID-19 tests not ordered by a physician; costs of quarantine and isolation; transport costs back to Poland if return is prevented by border closures or flight bans; and organisation or costs of transport of insured persons hospitalised or in quarantine/isolation due to COVID-19 until physician-confirmed recovery.

Section: COVID-19

Pokrycia kosztów profilaktycznych testów na COVID-19 (nie zleconych i udokumentowanych przez lekarza); Pokrycia kosztów kwarantanny, izolatorium oraz kosztów współistniejących;

Excluded

Pre-existing and chronic conditions

Excluded

Pre-existing conditions (illnesses whose first symptoms, diagnosis, or medical confirmation occurred before the start of the insurer's liability) and chronic conditions (long-term illnesses lasting months or years, diagnosed or treated before the trip) are explicitly excluded from coverage (§6.4.20 and §6.4.21 OWU). However, the official product page notes that a person with a diagnosed chronic condition who travels abroad may receive assistance if the need for medical care is the result of a sudden illness, not planned treatment.

Optional

Winter sports extension

Optional

Winter sports are excluded from the standard policy. An optional extension covering damages resulting from amateur winter sports (skiing, snowkite, snowboarding, sledding, ice skating) is available for all three variants upon payment of an additional premium (§5.6.2 and §6.5.2 OWU). The extension does not cover high-risk sports (e.g. heliskiing, freeskiing, ski jumping) or competitive/professional sports participation.

Excluded

Extreme/adventure sports cover

Excluded

Extreme and high-risk sports ("sporty wysokiego ryzyka") are explicitly excluded from all variants of the policy (§6.4.22 OWU). This includes mountaineering, rock and ice climbing, alpinism, canyoning, B.A.S.E. jumping, whitewater kayaking, motor sports, freediving, bungee jumping, paragliding, hang gliding, motocross, combat sports, and many others listed in §4.1.29 OWU. Amateur qualifying sports ("turystyka kwalifikowana") on marked trails are not considered extreme sports.

Page 1

Section: Jakie są ograniczenia ochrony ubezpieczeniowej?

Compensa nie odpowiada za uprawianie sportów ekstremalnych, wyczynowego lub zawodowego uprawiania sportu, sportów zimowych, wykonywanie pracy fizycznej

Conditional

Pregnancy complications

Conditional

Childbirth occurring before 32 weeks of pregnancy is covered under the medical expenses section, with compensation paid jointly for the mother and child up to the sum insured (§32.2.6 OWU). Childbirth from 32 weeks onwards is excluded (§33.1.4 OWU). Elective termination of pregnancy is excluded unless performed to save the life or health of the insured. Complications of pregnancy and childbirth are not covered as consequences of accidents under the NNW module (§41.1.2 OWU).

Optional

Personal liability (third-party)

PLN 25K – PLN 100K

Civil liability of the insured for property damage and personal injury caused to third parties in connection with private life activities during travel is an optional extension available for all three variants upon payment of an additional premium (§5.5.2 and §47 OWU). Guarantee sum: Basic 25,000 PLN; Standard 50,000 PLN; Luxury 100,000 PLN. Excluded: damage caused to close relatives, damage arising from business or professional activities, pure financial losses, damage related to use of motor vehicles, and others per §48 OWU.

Page 1

Section: Co jest przedmiotem ubezpieczenia?

dodatkowo: następstwa nieszczęśliwego wypadku, odpowiedzialność cywilna w życiu prywatnym, bagaż, skipass, bezpieczne wypożyczenie, zwrot kosztów leczenia na terenie Rzeczpospolitej Polskiej po nieszczęśliwym wypadku, akty terroru lub wojny, zwrot kosztów zakwaterowania lub powrotu w przypadku upadłości biura podróży

Excluded

Legal assistance

Excluded

A dedicated legal assistance product is not included in or available as an extension of the eVoyage travel policy. The Luxury assistance module includes a bail bond loan of up to 5,000 PLN equivalent (§44.4.8 OWU) and translator assistance by phone in emergency situations (§44.4.7 OWU), but these do not constitute legal assistance coverage.

Covered

24/7 assistance centre

unlimited

All three variants include 24/7 assistance centre duty (§44.2.1, §44.3.1, §44.4.1 OWU). The assistance representative organises and covers costs of medical treatment (all variants), transport and repatriation (Standard and Luxury), and search-and-rescue (Luxury). Additional assistance services in Standard and Luxury include help with document recovery and family notification. Luxury also includes telephone interpreter services and bail bond loan (up to 5,000 PLN equivalent). Assistance costs are covered within the applicable sum insured limits.

Page 1

Section: Co jest przedmiotem ubezpieczenia?

koszty leczenia assistance

Key conditions

Assistance call deadline

The insurer does not reimburse costs incurred without the Alarm Centre's prior consent, unless the Alarm Centre failed to start providing the service within 2 hours of the event being reported.

Purchase while abroad

The policy must be concluded while the policyholder is in Poland; it cannot be bought from abroad.

Coverage duration limit

The Bezpieczne wypożyczenie (Safe Rental) extension can only be purchased for trips lasting up to 30 days; no document states a standard maximum trip duration for the eVoyage policy generally.

Source

Section: Bezpieczne wypożyczenie

Uwaga: Możliwość wykupienia polisy tylko w przypadku wyjazdów trwających maksymalnie 30 dni.

Direct payment

The insurer's representative (assistance centre) organises and directly covers the costs of treatment, transport, repatriation, and search-and-rescue operations. Costs incurred independently by the insured without prior agreement with the insurer's representative are not reimbursed, unless contact with the representative was impossible for reasons beyond the insured's control.

Territorial scope

Coverage is valid outside the borders of the Republic of Poland; events on the territory of the Russian Federation, Belarus and Ukraine are excluded (per IPID). Foreign nationals are also covered while in Poland.

Policy specifics

Transport and repatriation costs

Coverage for emergency medical evacuation and transport to medical facilities, as well as repatriation to Poland if necessary, included in Standard and Luxury variants

Source

Rescue and search operation costs

Coverage for costs of rescue operations and search activities in case of emergency during travel, available in the Luxury variant

Source

Emergency dental care

Limited coverage for emergency dental treatment in case of acute inflammation or pain, up to 250 EUR

Source

Section: Koszty leczenia i Assistance

poddaniu się leczeniu stomatologicznemu wskutek ostrych stanów zapalnych oraz bólowych, jak również, jeśli jest ono niezbędne (np. w skutek Nieszczęśliwego Wypadku) – do 250 EURO;

Territorial scope of coverage

eVoyage offers two territorial options: Europe and Mediterranean countries, or worldwide excluding Australia, Japan, Canada, Mexico, New Zealand, USA, and Caribbean Islands

SourceSource no longer reachable

Physical work and labor activity extension

Optional extension available for all three variants to cover risks arising from physical labor, professional work, volunteer activities, and occupational hazards

SourceSource no longer reachable

Winter sports and water sports extension

Optional extension covering risks related to winter sports (skiing, snowboarding, ice skating, sledding) and motorized water sports (motorboats, jet skis)

SourceSource no longer reachable

Three coverage variant model

eVoyage is offered in three distinct tiers: Basic (medical costs + assistance), Standard (Basic + transport/repatriation costs), and Luxury (Standard + rescue/search costs)

SourceSource no longer reachable

Sources