Extracted from source documents

Colonnade Travel insurance (Wyjazdy Zagraniczne)

Underwritten by Colonnade Insurance S.A. Oddział w Polsce · Poland

travel insurance from Colonnade for the Poland market, with online purchase and 24/7 assistance.

Verified Aug 19, 2026 · Terms dated 2025-04-02Sources

Online purchase24/7 helpline

Unique selling points

Medical expenses covered up to 10,000,000 EUR in the Platinum tier – one of the highest limits available on the Polish travel insurance market, suitable for travel to the USA.

Chronic disease exacerbation costs covered as a standard inclusion (not an optional extra) for all tiers, up to 50,000 / 200,000 / 500,000 EUR (Silver / Gold / Platinum).

Exceptionally broad list of amateur sports covered at no extra charge – over 80 activities including trekking up to 5,000 m, kiteboarding, quad, and scuba diving with certification.

24/7 Assistance Centre available in Polish and English, with direct cashless settlement with hospitals abroad and access via the dedicated travelassist.colonnade.pl portal.

COVID-19 treatment, medical evacuation and repatriation of remains in case of COVID-19 included in standard coverage, with an additional quarantine benefit covering extra accommodation, meals and return transport costs.

Coverage limits

Covered

Medical expenses and assistance

€50K – €10M

Covers necessary medical treatment costs incurred abroad due to sudden illness or accident during the trip. Silver variant: 50,000 EUR; Gold variant: 200,000 EUR; Platinum variant: 10,000,000 EUR. Includes outpatient procedures, doctor consultations, hospitalisation, purchase of prescribed medicines, and emergency dental treatment.

Clause art. 1 pkt 4Page 4

Section: Artykuł 1 Zakresy ochrony > Tabela 1

Koszty leczenia i assistance 50 000 200 000 10 000 000

Covered

Emergency medical treatment

€50K – €10M

Covers costs of treatment that must be administered immediately due to sudden illness or accident. Treatment is covered to the extent necessary to restore the insured's health to a condition enabling return or transport to Poland or country of permanent residence. Included within the overall medical expenses and assistance sum.

Clause art. 3 pkt 1Page 10

Section: Artykuł 3 Co ubezpieczamy > 1. Koszty leczenia

Przedmiotem ubezpieczenia są koszty leczenia, któremu musiałeś poddać się niezwłocznie w związku z nagłym zachorowaniem lub nieszczęśliwym wypadkiem, które miały miejsce w okresie ubezpieczenia podczas Twojej podróży.

Covered

Hospitalisation

€50K – €10M

Covers hospitalisation costs including treatment, diagnostic tests and operations that could not be postponed until return to Poland. Assistance Centre selects the appropriate hospital, makes reservations and organises transport to and from hospital. Covered within the overall medical expenses and assistance sum across all three tiers.

Clause art. 3 pkt 1 ppkt 2) lit. c)Page 10

Section: Artykuł 3 Co ubezpieczamy > 1. Koszty leczenia

pobyt w szpitalu, tj. leczenie, badania, zabiegi i operacje, których przeprowadzenia nie można było, ze względu na Twój stan zdrowia, odłożyć do czasu powrotu do Polski lub kraju stałego zamieszkania

Covered

Outpatient treatment

€50K – €10M

Covers outpatient examinations and procedures recommended by a doctor, doctor consultations and fees, and doctor home-call to place of accommodation. Covered within the overall medical expenses and assistance sum across all three tiers.

Clause art. 3 pkt 1 ppkt 2) lit. a),b),d)Page 10

Section: Artykuł 3 Co ubezpieczamy > 1. Koszty leczenia

badania i zabiegi ambulatoryjne zalecone przez lekarza; konsultacje i honoraria lekarskie; dojazd lekarza z najbliższej placówki ochrony zdrowia do miejsca Twojego zakwaterowania

Covered

Emergency dental treatment

€500 – €1K

Covers dental treatment in cases of acute pain or inflammation requiring immediate medical assistance, or when treatment was necessary due to an accident. Silver: 500 EUR; Gold: 700 EUR; Platinum: 1,000 EUR. Covered within the overall medical expenses and assistance sum.

Clause art. 1 pkt 4Page 4

Section: Artykuł 1 Zakresy ochrony > Tabela 1

Leczenie stomatologiczne w przypadku ostrych stanów bólowych 500 700 1 000

Covered

Medical transport

unlimited

Covers transport from the site of accident or sudden illness to the nearest hospital or healthcare facility, transport between hospitals or healthcare facilities on doctor's orders, and transport to place of accommodation after medical assistance. Stated as 'bez limitu' (unlimited) – the insurer covers actual costs up to the amount corresponding to the costs of organising such transport by the Assistance Centre.

Clause art. 3 pkt 1 ppkt 2) lit. f),g),h)Page 10

Section: Artykuł 3 Co ubezpieczamy > 1. Koszty leczenia

transport z miejsca nieszczęśliwego wypadku lub nagłego zachorowania do najbliższego szpitala lub placówki ochrony zdrowia, zaakceptowany przez Centrum Assistance

Covered

Medical evacuation to Poland

unlimited

Covers organisation and costs of transport to a healthcare facility or place of residence in Poland or country of permanent residence when the insured's health condition requires it, including in cases of COVID-19. The Assistance Centre in consultation with the treating doctor decides on necessity and destination. Stated as 'bez limitu' (unlimited) – actual costs up to the amount the Assistance Centre would incur to organise such transport to Poland. Cost does not reduce the medical expenses and assistance sum.

Clause art. 3 pkt 2 ppkt 2) lit. d)Page 11

Section: Artykuł 3 Co ubezpieczamy > 2. Assistance > d) Transport do Polski lub kraju stałego zamieszkania

Zapewniamy organizację i pokrycie kosztów Twojego transportu do placówki ochrony zdrowia lub miejsca zamieszkania na terenie Polski lub kraju stałego zamieszkania, o ile wymaga tego Twój stan zdrowia

Covered

Repatriation of remains

unlimited

Covers organisation and costs of transporting mortal remains to the place of burial in Poland or country of permanent residence in the event of death caused by sudden illness or accident during the trip, including COVID-19. Stated as 'bez limitu' – actual costs up to the amount the Assistance Centre would incur. Also covers transport coffin purchase up to the equivalent of 1,500 EUR. Cost does not reduce the medical expenses and assistance sum.

Clause art. 3 pkt 2 ppkt 2) lit. f)Page 12

Section: Artykuł 3 Co ubezpieczamy > 2. Assistance > f) Transport zwłok

W przypadku gdy umrzesz w trakcie podróży zagranicznej, a śmierć nastąpi w wyniku nieszczęśliwego wypadku lub nagłego zachorowania, w porozumieniu z Twoją rodziną zorganizujemy wszelkie formalności oraz pokryjemy koszty

Covered

Search and rescue in mountains and at sea

€50K – €10M

Covers costs of search and rescue in mountains and at sea when the insured's situation requires it as a result of an accident or sudden illness. Includes search by specialist rescue services, emergency medical assistance at the site, and transport from the accident site to the nearest required medical point using specialist means such as sleds, helicopter, toboggan or motorboat. Covered up to the medical expenses and assistance sum.

Clause art. 3 pkt 2 ppkt 2) lit. m)Page 13

Section: Artykuł 3 Co ubezpieczamy > 2. Assistance > m) Pokrycie kosztów poszukiwań oraz ratownictwa w górach i na morzu

Pokryjemy koszty poszukiwania i ratownictwa w górach i na morzu, w przypadku gdy w wyniku nieszczęśliwego wypadku lub nagłego zachorowania znajdziesz się w sytuacji wymagającej takiej usługi.

Covered

COVID-19 treatment

€50K – €10M

Coverage for medical treatment costs in case of COVID-19 illness is included in the standard scope of all three variants. Medical transport and repatriation of remains in case of COVID-19 are also covered. Additionally, a quarantine benefit covers necessary extra accommodation, food, transfer to airport and return transport costs if the insured is forced to extend their stay due to COVID-19 infection confirmed by positive test, or compulsory quarantine imposed by local health authorities.

Clause art. 3 pkt 1 ppkt 3)Page 11

Section: Artykuł 3 Co ubezpieczamy > 1. Koszty leczenia > 3)

pokrycie kosztów leczenia w przypadku zachorowania na COVID-19; świadczenie na wypadek kwarantanny

Conditional

Pre-existing conditions – chronic disease exacerbation

€50K – €500K

Medical treatment costs resulting from a sudden acute exacerbation of a chronic disease (including cancer) requiring immediate medical assistance before the end of the foreign trip are covered within the standard medical expenses sum, subject to tier-specific sub-limits. Silver: 50,000 EUR; Gold: 200,000 EUR; Platinum: 500,000 EUR. Coverage does not apply if there were medical contraindications to travel before departure. A chronic disease is defined as one that was diagnosed, treated or showed symptoms in the 24 months preceding the insurance contract date.

Clause art. 1 pkt 4Page 4

Section: Artykuł 1 Zakresy ochrony > Tabela 1

Koszty leczenia wynikające z zaostrzenia choroby przewlekłej 50 000 200 000 500 000

Optional · wariant srebrny, wariant złoty, wariant platynowy

Winter sports coverage

Optional

Optional extension available for additional premium. Extends coverage to events occurring during winter sports activities (as defined in OWU Article 4 point 2, including alpine skiing, snowboarding, ski touring on marked trails, biathlon, ski jumping, etc.). Extends medical expenses and assistance, personal accident, and personal liability. Also includes: ski lift pass refund (up to 250 EUR), closed ski run benefit (20 EUR/day, max 200 EUR), ski equipment hire refund (20 EUR/day, max 200 EUR). Available for all tiers.

Clause art. 3 pkt 14Page 22

Section: Artykuł 3 Co ubezpieczamy > 14. Uprawianie sportów zimowych

Włączenie do ubezpieczenia ochrony z tytułu uprawiania sportów zimowych powoduje jej rozszerzenie o zdarzenia mające miejsce w trakcie uprawiania sportów zimowych, zgodnie z ich definicją w OWU.

Optional · wariant srebrny, wariant złoty, wariant platynowy

Extreme sports coverage

Optional

Optional extension available for additional premium. Extends coverage to events occurring during extreme sports (as defined in OWU Article 4 point 3, including mountaineering, BASE jumping, bungee jumping, canyoning, freeride, rafting, freediving, parachuting, etc.). Extends medical expenses and assistance, personal accident, and personal liability. Available for all tiers.

Clause art. 3 pkt 13Page 22

Section: Artykuł 3 Co ubezpieczamy > 13. Uprawianie sportów ekstremalnych

Włączenie do ubezpieczenia ochrony z tytułu uprawiania sportów ekstremalnych powoduje jej rozszerzenie o zdarzenia mające miejsce w trakcie uprawiania sportów ekstremalnych, zgodnie z ich definicją w OWU.

Conditional

Pregnancy complications

€50K – €10M

Immediate medical assistance related to complications arising from pregnancy and associated transport to a medical facility are covered within the medical expenses sum. Premature birth up to and including week 32 of pregnancy is also covered (benefit paid for both mother and child up to the insured sum). Coverage does not apply to birth occurring after week 32 of pregnancy, or to termination of pregnancy except when performed to save the life or health of the mother.

Clause art. 3 pkt 1 ppkt 2) lit. i),j)Page 10

Section: Artykuł 3 Co ubezpieczamy > 1. Koszty leczenia

udzielenie natychmiastowej pomocy lekarskiej związanej z komplikacjami wynikającymi z ciąży, jak również związany z tym transport do placówki medycznej; przedwczesny poród, który nastąpił nie później niż w 32. tygodniu ciąży

Covered

Personal liability (private life)

€100K – €500K

Covers private-life civil liability (not related to business or gainful activity) for bodily injury and property damage caused to third parties by a wrongful act. Also covers liability for persons and animals for which the insured is responsible. Bodily injury sub-limit: Silver 100,000 EUR / Gold 200,000 EUR / Platinum 500,000 EUR. Property damage sub-limit: Silver 10,000 EUR / Gold 20,000 EUR / Platinum 50,000 EUR. Includes amateur sports events; winter and extreme sports events only if those optional extensions are purchased.

Clause art. 3 pkt 5Page 16

Section: Artykuł 3 Co ubezpieczamy > 5. Odpowiedzialność cywilna w życiu prywatnym

Przedmiotem ubezpieczenia jest odpowiedzialność cywilna w życiu prywatnym (niezwiązana z Twoją działalnością gospodarczą lub zarobkową) za szkody na osobie i na mieniu

Covered

Legal assistance

€3K – €10K

Covers costs of legal assistance (lawyer's fees, necessary translation costs and court proceedings costs) if the insured is accused of violating criminal or misdemeanour law abroad, or suffered personal or property damage from a third party's wrongful acts and is seeking compensation. Silver: 3,000 EUR; Gold: 5,000 EUR; Platinum: 10,000 EUR. Does not cover matters relating to the insured's business activities, vehicle ownership/operation, disputes with travel companions or insurer, or contractual liability.

Clause art. 3 pkt 2 ppkt 2) lit. q)Page 14

Section: Artykuł 3 Co ubezpieczamy > 2. Assistance > q) Pomoc prawna

Opłacimy koszty pomocy prawnej, tj. honorarium prawnika, koszty niezbędnych tłumaczeń oraz koszty postępowania sądowego

Covered

24/7 Assistance Centre

unlimited

Round-the-clock, seven days a week telephone Assistance Centre available in Polish and English at +48 22 483 39 70 (also accessible via the travelassist.colonnade.pl portal). The Centre organises and coordinates all covered assistance services including medical care, transport, accommodation and information relay. Included in all three tiers.

Clause art. 6Page 26

Section: Artykuł 6 Co należy zrobić, aby uzyskać pomoc lub wypłatę świadczenia

Centrum Assistance jest do twojej dyspozycji przez wszystkie dni roku, 24 godziny na dobę (opłata zgodna z taryfą danego operatora).

Key conditions

Assistance call deadline

The insured must contact the Assistance Centre (+48 22 483 39 70 or via travelassist.colonnade.pl) before taking any independent action, within 24 hours of the occurrence of an event covered by the insurance. If this is not possible for reasons beyond the insured's control, the Assistance Centre must be notified as soon as such reasons cease, and no later than within 7 days of that date.

Unauthorized treatment

If the insured or their representative did not contact the Assistance Centre to obtain coverage guarantee or cost reimbursement for reasons beyond their control, they must notify the Assistance Centre of the incurred costs immediately after such reasons cease, and no later than within 7 days. Claim for reimbursement must be filed in writing within 7 days of return to Poland or country of permanent residence, and no later than 45 days from the date of the accident. Failure to contact may result in refusal or limitation of benefit payment.

Purchase while abroad

If the insurance contract is concluded while the insured is abroad (outside Poland or their country of permanent residence), coverage begins at the earliest on the 3rd day counted from the day following the conclusion of the contract (waiting period), subject to payment of the premium. This waiting period does not apply when extending a previously concluded insurance period with the same insurer, provided the extension occurs before the expiry of the previous insurance period.

Chronic conditions

Treatment costs resulting from sudden acute exacerbation of a chronic disease (including cancer) requiring immediate medical assistance before the end of the foreign trip are covered up to the tier-specific sub-limits (Silver 50,000 EUR; Gold 200,000 EUR; Platinum 500,000 EUR). Coverage is excluded if, for health reasons, there were medical contraindications to foreign travel before departure, or if pre-departure indications for surgery or inpatient treatment existed. The insured should obtain medical clearance before travel if they have chronic conditions.

Pregnancy

Immediate medical assistance related to pregnancy complications and associated transport to a medical facility are covered. Premature birth up to and including week 32 of pregnancy is covered (benefit paid jointly for mother and child up to the insured sum). Coverage does not apply to birth after week 32 of pregnancy, termination of pregnancy unless performed to save the life or health (and permitted by the law of the country where performed), artificial insemination or infertility treatment, or contraceptive purchases.

Pre-existing condition exclusions

A chronic disease is defined as one whose image according to current medical knowledge includes long-term, permanent or recurring symptoms or deviations in additional tests, and which was diagnosed, treated or showed symptoms in the 24 months preceding the insurance contract date. Cancer is also considered a chronic disease. Costs arising from chronic disease exacerbation are covered within the standard medical expenses sum up to tier-specific sub-limits. Coverage is excluded where medical contraindications to travel existed before departure.

Coverage duration limit

Single-trip (short-term) policies: up to 365 days per trip. Annual multi-trip policies: coverage provided for the first 70 days of each trip made during the insurance period. The insurance period indicated on the policy may not exceed 365 days. Persons whose country of permanent residence is not Poland may conclude a contract for up to 120 days.

Direct payment

The Assistance Centre organises cashless medical care directly with hospitals. The insured must contact the Assistance Centre (+48 22 483 39 70) within 24 hours of the event. If cashless arrangement is not possible for independent reasons, costs are reimbursed up to the amounts the Assistance Centre would have incurred.

Territorial scope

Coverage provided in one of three geographic zones: (a) Europe – geographic area of Europe plus Algeria, Cyprus, Egypt, Morocco, Tunisia, Turkey, Canary Islands and Russia; (b) World excluding USA, Canada, Mexico and Caribbean; (c) World – all countries.

Documents

Policy specifics

Chronic illness coverage

Medical costs arising from exacerbation of chronic diseases during foreign travel are included as standard in all variants, up to Silver 50,000 EUR / Gold 200,000 EUR / Platinum 500,000 EUR.

SourceClause art. 1 pkt 4Page 4

Section: Artykuł 1 Zakresy ochrony > Tabela 1

Koszty leczenia wynikające z zaostrzenia choroby przewlekłej 50 000 200 000 500 000

Extreme sports coverage

Optional coverage for injuries and accidents during extreme sports activities such as mountaineering, rafting, diving, and off-piste skiing

Source

Section: Tabela przedstawia zakresy ochrony dodatkowej oraz sumy ubezpieczenia (SU)

Uprawianie sportów ekstremalnych tak tak tak

Medical transport and repatriation

Coverage of costs for medical transport to Poland and repatriation of mortal remains, with unlimited coverage amounts in some variants

SourceClause art. 3 pkt 2 ppkt 2) lit. d)Page 11

Section: Artykuł 3 Co ubezpieczamy > 2. Assistance > d) Transport do Polski lub kraju stałego zamieszkania

Twój transport świadczony jest do kwoty, jaka odpowiada zorganizowaniu przez Centrum Assistance takiego transportu na teren Polski

Baggage delay coverage

Optional coverage for costs incurred due to delayed delivery of baggage by airlines

Source

Section: Tabela przedstawia zakresy ochrony dodatkowej oraz sumy ubezpieczenia (SU)

Opóźnienie w dostarczeniu bagażu podróżnego powyżej 4 godzin

Flight delay coverage

Optional coverage providing compensation for flight delays exceeding 4 hours

Source

Section: Tabela przedstawia zakresy ochrony dodatkowej oraz sumy ubezpieczenia (SU)

Opóźnienie lotu powyżej 4 godzin

Car rental excess/deductible coverage

Optional coverage for the insured's deductible/excess in damages to rental vehicles abroad

Source

Section: Tabela przedstawia zakresy ochrony dodatkowej oraz sumy ubezpieczenia (SU)

Zniesienie udziału własnego – wypożyczony samochód 1 500 € 1 500 € 1 500 €

Coverage variants

Insurance available in three main variants with different coverage levels: Silver, Gold, and Platinum, with medical expense limits ranging up to 10 million euros

Source

Section: Cechy i zalety

W zależności od wybranego wariantu, suma ubezpieczenia kosztów leczenia może wynieść nawet 10 mln euro.

Territorial coverage zones

Cover is bought for one of three zones: Europe (incl. Algeria, Cyprus, Egypt, Morocco, Tunisia, Turkey, Canary Islands and Russia); World excluding USA, Canada, Mexico and the Caribbean; or World

SourceClause art. 2 pkt 4Page 7

Section: Artykuł 2 Przydatne informacje > 4. Zakres terytorialny

ochrona ubezpieczeniowa udzielana jest w jednej ze stref geograficznych: a) Europa – oznaczająca geograficzny obszar Europy oraz Algierię, Cypr, Egipt, Maroko, Tunezję, Turcję, Wyspy Kanaryjskie i Rosję; b) Świat z wyłączeniem USA, Kanady, Meksyku i Karaibów; c) Świat – oznaczająca wszystkie państwa świata.

Mandatory Assistance Center reporting

In case of medical emergency, insured must contact the Assistance Center before receiving treatment to arrange cash-free care, when possible

Source

Section: Pytania i odpowiedzi

W pierwszej kolejności należy zadzwonić do Centrum Assistance: +48 22 483 39 70 i przekazać informacje o zdarzeniu.

Policy types and duration options

Insurance available as short-term policies (trips up to 365 days) and annual multi-trip policies covering the first 70 days of each trip

SourceClause art. 2 pkt 3 ppkt 1)–2)Page 7

Section: Artykuł 2 Przydatne informacje > 3. Które ubezpieczenie odpowiada Twoim potrzebom

Jeżeli podróżujesz raz lub dwa razy w roku – proponujemy ubezpieczenie krótkoterminowe, na podróże nie dłuższe niż 365 dni. Jeżeli podróżujesz kilka razy w roku – proponujemy ubezpieczenie roczne z powrotami, na dowolną liczbę wyjazdów w ciągu roku nie dłuższych niż 70 dni.

Medical clearance for chronic disease travelers

Insurer will not cover medical treatment costs if there were medical contraindications for foreign travel due to health reasons prior to departure

SourceClause art. 3 pkt 1 ppkt 4) lit. a)Page 14

Section: Artykuł 3 Co ubezpieczamy > 1. Koszty leczenia > 4) Wyłączenia odpowiedzialności

jeżeli ze względów zdrowotnych istniały przeciwwskazania lekarskie do odbycia przez Ciebie podróży zagranicznej lub gdy przed wyjazdem za granicę istniały wskazania do wykonania zabiegu operacyjnego lub poddania się leczeniu w warunkach szpitalnych

Sources

Colonnade Travel insurance