Extracted from source documents

SIGNAL IDUNA Travel insurance (Bezpieczne Podroze)

Underwritten by SIGNAL IDUNA Polska Towarzystwo Ubezpieczeń S.A. · Poland

travel insurance from SIGNAL IDUNA for the Poland market, with online purchase and 24/7 assistance.

Verified Aug 18, 2026 · Terms dated 2024-12-11Sources

Online purchase24/7 helpline

Unique selling points

Unlimited return transport to country of residence – the cost of transporting the insured home due to illness or accident is covered with no monetary ceiling, and does not reduce the medical expenses sum.

Chronic disease exacerbations and amateur sports are covered in the standard base policy without any extension or additional premium – two inclusions that most Polish travel insurers charge extra for.

Medical expenses insured up to 500,000 EUR per person per trip, among the highest limits available on the Polish travel insurance market.

24/7 Polish-language Alarm Centre (+48 22 864 55 26) with direct payment to medical facilities abroad, plus a phone consultation with a Polish-speaking doctor available at any time.

MULTITRIP annual policy (named form) covering an unlimited number of trips with no per-trip limit on frequency, covering the first 60 days of each trip – ideal for frequent travellers.

Coverage limits

Covered

Medical treatment costs

€500K

Covers costs of medical treatment abroad (outpatient and inpatient) in connection with sudden illness (including exacerbation of chronic disease) or accident, up to 500,000 EUR per insured per policy period. Covers ambulatory treatment, hospitalisation, doctor visits, medications, rescue operations, and related transport. In the USA, Canada, Australia and Caribbean Islands, outpatient limits apply (3,000 EUR if KL sum < 60,000 EUR; 7,000 EUR otherwise).

Clause 1Page 36

Section: Załącznik nr 1 > Tabela limitów świadczeń

KOSZTY LECZENIA – KL do 500 000 EUR

Covered

Emergency medical treatment

€500K

Emergency medical treatment is covered within the overall KL (medical expenses) sum of up to 500,000 EUR. The insured must contact the 24/7 Alarm Centre before seeking medical help (except dental treatment and a single outpatient visit). Coverage applies from the moment of crossing the Polish border upon departure until return.

Clause § 10 ust. 5Page 14

Section: § 10 > Nagłe zachorowanie lub Nieszczęśliwy wypadek

niezwłocznie zawiadomić Centralę Alarmową i podjąć z nią współpracę, jeżeli konieczne jest skorzystanie z pomocy medycznej skutkujące obciążeniem kosztami Ubezpieczonego

Covered

Hospitalisation

€500K

Hospitalisation (inpatient stay of at least 24 hours) costs are covered up to the full KL sum of up to 500,000 EUR. Additionally, if total hospitalisation costs abroad are covered by the European Health Insurance Card (EKUZ) and hospitalisation lasts at least 3 days, a daily hospital benefit of 100 PLN (max. 10 days) is paid.

Clause 1.2Page 36

Section: Załącznik nr 1 > Tabela limitów świadczeń

Hospitalizacja do wysokości sumy ubezpieczenia KL

Covered

Outpatient treatment

€500K

Outpatient treatment (Ambulatorium – medical help of less than 24 hours duration) is covered up to the KL sum (max. 500,000 EUR), except in USA, Canada, Australia and Caribbean Islands where the limit is 3,000 EUR (KL sum < 60,000 EUR) or 7,000 EUR (KL sum ≥ 60,000 EUR). For a single outpatient visit, the insured may choose their own doctor and cover the cost directly without prior Alarm Centre approval.

Clause 1.1Page 36

Section: Załącznik nr 1 > Tabela limitów świadczeń

Ambulatorium do wysokości sumy ubezpieczenia KL za wyjątkiem USA, Kanady, Australii i Wysp Karaibskich, gdzie limit odpowiedzialności na leczenie w Ambulatorium zależny jest od sumy ubezpieczenia kosztów leczenia i wynosi 3 000 EUR

Covered

Emergency dental treatment

€250

Emergency dental treatment (acute dental inflammation or dental injuries resulting from an accident) is covered up to 250 EUR. Does not include permanent fillings, root canal treatment, crown restoration, or aesthetic procedures.

Clause 1.7Page 36

Section: Załącznik nr 1 > Tabela limitów świadczeń

Leczenie Stomatologiczne 250 EUR

Covered

Medical transport / Return transport to country of residence

unlimited

Transport to country of residence (Poland) is covered without any monetary limit ('bez limitu') when the insured cannot use previously planned transport due to a health condition related to the insured event. Covers the cheapest available means of transport accepted by the treating physician and/or Alarm Centre doctor. Also covers transport to the medical facility, between facilities, and to accommodation after treatment, all within the KL sum.

Clause 2.4Page 36

Section: Załącznik nr 1 > Tabela limitów świadczeń

Transport do Kraju Zamieszkania bez limitu

Covered

Medical evacuation

unlimited

Return transport to the country of residence is covered with no amount limit (Annex 1 item 2.4, listed as an assistance sub-limit of the KL sum). Transport to, from and between medical facilities and to accommodation after treatment is covered up to the KL sum (item 1.9), organised by the Alarm Centre using the cheapest medically appropriate means.

Clause 1.9Page 36

Section: Załącznik nr 1 > Tabela limitów świadczeń

Transport do i z placówki medycznej, między placówkami oraz do miejsca zakwaterowania do wysokości sumy ubezpieczenia KL

Covered

Repatriation of remains

unlimited

Transport of the insured's remains to the place of burial in the country of residence is covered without any monetary limit ('bez limitu'). Alternatively, covers costs of burial in the country of the event. The coverage includes necessary sanitary costs (refrigeration, embalming) and administrative costs (consular fees, permits). The cost of this transport does not reduce the KL sum of insurance. Also covers purchase of coffin or urn, and cremation abroad if required by local regulations.

Clause 2.5Page 37

Section: Załącznik nr 1 > Tabela limitów świadczeń

Transport zwłok bez limitu

Covered

Search and rescue (Ratownictwo)

€7K – €10K

Covers rescue or search operations in mountains or at sea carried out by specialised rescue services to save the insured's life or health. Limit: 7,000 EUR when KL sum is less than 60,000 EUR; 10,000 EUR in all other cases. Does not cover costs arising from an unjustified call-out of rescue services.

Clause 1.3Page 36

Section: Załącznik nr 1 > Tabela limitów świadczeń

Ratownictwo 7 000 EUR dla sumy ubezpieczenia kosztów leczenia niższej niż 60 000 EUR, 10 000 EUR w pozostałych przypadkach

Covered

COVID-19 acute illness coverage

€500K

Medical treatment and assistance costs related to acute illness caused by SARS-CoV-1 or SARS-CoV-2 and their mutations are covered within the KL sum (up to 500,000 EUR) without any extension or surcharge. A positive PCR test result and associated isolation are NOT covered unless linked to an acute illness caused by SARS-CoV-1 or SARS-CoV-2.

Page 3

Section: Podczas podróży zagranicznej bez dodatkowej opłaty zapewniamy ochronę

w przypadku nagłego zachorowania spowodowanego Sars-Cov-1 lub Sars-Cov-2 z ich mutacjami.

Conditional

Pre-existing conditions

Conditional

Continuation of treatment for illnesses that began before the insurance contract was concluded is excluded. However, a sudden acute exacerbation of a chronic disease (Zaostrzenie choroby przewlekłej) requiring immediate medical attention is INCLUDED in the base policy from the 2024 OWU without any extension or additional premium, within the KL sum. Examples of covered chronic diseases include hypertension, coronary artery disease, diabetes, gallstones, kidney stones, thyroid disorders, peptic ulcer, joint and spine degeneration, cancer, and permanent organ damage.

Page 3

Section: Podczas podróży zagranicznej bez dodatkowej opłaty zapewniamy ochronę

w przypadku zaostrzenia choroby przewlekłej

Optional · SZ

Winter sports coverage

€500K

Coverage for winter sports (narciarstwo zjazdowe, snowboard, biathlon, ski bike, skijoering, skitouring on marked trails, kite snowboarding/skiing, trikke skki) is available as a paid extension (kod SZ). Without this extension, winter sports are excluded from the base policy. The extension applies to KL, NNW, and OC. When purchased, KL coverage applies up to the KL sum (max. 500,000 EUR).

Clause § 5 ust. 2Page 11

Section: § 5 > Zakres ubezpieczenia

Zakres umowy ubezpieczenia może zostać rozszerzony o ryzyka związane z: 1) uprawianiem Sportów zimowych (kod SZ)

Optional · SM

Adventure / extreme sports coverage

€500K

Coverage for extreme sports (Sporty ekstremalne, kod SM) is available as a paid extension. This includes alpinism, BASE jumping, bungee jumping, canyoning, downhill MTB, free diving, freeride, skydiving, speleology, high-mountain climbing, paragliding, and others listed in Annex 3. Amateur sports (Sporty amatorskie) as listed in Annex 3 are included in the base policy without extension or surcharge.

Clause § 5 ust. 2-3Page 11

Section: § 5 > Zakres ubezpieczenia

2) uprawianiem Sportów ekstremalnych (kod SM)... Ochroną ubezpieczeniową bez konieczności rozszerzania umowy ubezpieczenia objęte jest uprawianie Sportów amatorskich

Conditional

Pregnancy complications

€500K

Covers treatment of pregnancy complications, provided the complications did not exist before the start of the foreign trip, and premature birth occurring no later than the 32nd week of pregnancy. Payment is made jointly for mother and child up to the KL sum. Termination of pregnancy is excluded unless performed to save the life or health of the insured.

Clause § 15 ust. 3 pkt 5-6Page 20

Section: § 15 > Przedmiot ubezpieczenia > Koszty leczenia

leczenie powikłań ciąży, o ile przed rozpoczęciem Podróży zagranicznej powikłania te nie występowały, przedwczesny poród, który nastąpił nie później niż w 32 tygodniu ciąży

Covered

Personal liability (OC in private life)

€500K

Covers personal civil liability for bodily injury and property damage caused to third parties during foreign travel, up to 500,000 EUR. Events related to amateur sports are covered as part of the base policy, while winter or extreme sports events are covered only with the paid extension. For damage connected with amateur, winter or extreme sports, SIGNAL IDUNA liability is limited to 50% of the OC sum for personal injury and 25% for property damage, with a 5% deductible (Franszyza redukcyjna). Damages arising from alcohol consumption, use of motor vehicles, professional activity, or animals not vaccinated as required are excluded.

Clause § 23Page 31

Section: VI. UBEZPIECZENIE ODPOWIEDZIALNOŚCI CYWILNEJ > § 23

Przedmiotem ubezpieczenia jest odpowiedzialność cywilna Ubezpieczonego w życiu prywatnym podczas jego Podróży zagranicznej za szkody na osobie i szkody rzeczowe wyrządzone osobom trzecim

Covered

Legal assistance

€2K

Covers necessary legal costs: lawyer fees for tort claims up to 2,000 EUR; lawyer fees for civil liability defence up to 1,000 EUR; and a refundable bail loan up to 10,000 EUR if the insured is detained by foreign law enforcement. The loan must be repaid within 30 days. Legal assistance does not cover professional/work-related issues or political activities.

Clause § 19Page 29

Section: IV. UBEZPIECZENIE POMOCY PRAWNEJ > § 19

Przedmiotem ubezpieczenia są niezbędne koszty wynagrodzenia jednego prawnika ustanowionego przez Ubezpieczonego... SIGNAL IDUNA pokrywa powyższe koszty do wysokości 2 000 EUR.

Covered

24/7 assistance

Covered

24/7 Alarm Centre (Centrala Alarmowa) is available 365 days a year (+48 22 864 55 26). STANDARD scope includes: round-the-clock duty, telephone consultation with a Polish-speaking doctor, telephone interpreter, unlimited return transport, convalescence accommodation (150 EUR/day, max. 7 days), message relay, lost document help, cash refund (125 EUR), extended cover (max. 7 days), telephone legal advice, driver substitute (500 EUR), flight delay (250 EUR), cash transfer, and post-return treatment continuity. SUPER scope adds: trip interruption, business travel replacement, forwarding of personal items, airline insolvency refund (200 EUR for KL ≥ 60k EUR), extended stay costs (100 EUR/day max. 500 EUR), baggage delay (250 EUR), nurse visit (50 EUR), home help (50 EUR), tutoring (50 EUR), child entertainment (50 EUR), psychologist (50 EUR), tropical disease treatment (50 EUR), plus additional sports-related benefits. MULTITRIP always has SUPER scope.

Page 3

Section: W przypadku nagłego zachorowania lub nieszczęśliwego wypadku

W przypadku nagłego zachorowania lub nieszczęśliwego wypadku należy kontaktować się z Centralą Alarmową czynną 24h na dobę, 7 dni w tygodniu, 365 dni w roku: +48 (22) 864 55 26

Covered

Personal accident (NNW)

PLN 100K

Covers death and bodily impairment (Uszczerbek na zdrowiu) resulting from an accident during the insured trip, up to 100,000 PLN depending on the sum chosen in the policy. 100% of the sum is paid for death occurring within 2 years of the accident; for partial impairment, the percentage of the sum paid corresponds to the percentage of impairment listed in the Percentage Table of Health Impairments (Annex 2 to the OWU).

Clause 3Page 38

Section: Załącznik nr 1 > Tabela limitów świadczeń

NASTĘPSTWA NIESZCZĘŚLIWYCH WYPADKÓW – NNW do 100 000 PLN

Covered

Baggage insurance

PLN 10K

Covers loss, destruction or damage to the insured's baggage (clothing, sports equipment, photographic/computer/audio-video equipment, telephones, etc.) during the trip, up to 10,000 PLN depending on the sum chosen in the policy, subject to the conditions and exclusions in §21-§22 of the OWU (e.g. a 100 PLN integral deductible, and exclusions such as cash, documents and items damaged through ordinary wear).

Clause 5Page 38

Section: Załącznik nr 1 > Tabela limitów świadczeń

BAGAŻ – BP do 10 000 PLN

Key conditions

Assistance call deadline

The insured must immediately contact the Alarm Centre and cooperate with it when medical assistance is needed that results in costs to the insured. This obligation does not apply when the insured objectively could not contact the Alarm Centre due to their health condition, for dental treatment, or for a single outpatient visit.

Unauthorized treatment

SIGNAL IDUNA is not liable for any costs incurred by the insured without the Alarm Centre's approval. Costs incurred contrary to the Alarm Centre's decision agreed with the treating physician abroad are also not covered. If the insured fails to fulfil their obligations due to wilful misconduct or gross negligence, SIGNAL IDUNA may reduce the benefit proportionally.

Purchase while abroad

If the policy is concluded for an insured already abroad, SIGNAL IDUNA's liability begins after a 3-day waiting period (karencja) counted from the day following conclusion of the contract. The premium is collected only for the period during which cover is provided. This waiting period does not apply when renewing an existing policy before it expires.

Chronic conditions

Sudden acute exacerbation of a chronic disease (Zaostrzenie choroby przewlekłej) requiring immediate medical attention is included in the base policy without any extension or additional premium. Chronic disease is defined as a disease that required treatment and is recognised as chronic according to general medical knowledge. Examples include hypertension, coronary disease, diabetes, gallstones, thyroid disorders, peptic ulcer, joint and spine degeneration, cancer, and permanent organ damage.

Pregnancy

A pregnant woman may obtain coverage. Pregnancy complications are covered provided they did not exist prior to the start of the foreign trip. Premature birth (up to 32nd week of pregnancy) is covered jointly for mother and child up to the KL sum. Termination of pregnancy is excluded unless performed to save the life or health of the insured.

Pre-existing condition exclusions

Continuation of treatment for illnesses that began before conclusion of the insurance contract is excluded. Treatments that can be postponed until the insured's return to their country of residence are not covered. Treatments for which a surgical procedure, hospitalisation, or inpatient observation was already indicated before travel are excluded if the insured event is related to such indications.

Coverage duration limit

TRAVEL variant: coverage applies for the stated insurance period per trip. MULTITRIP named form (imienne): coverage covers the first 60 days of each foreign trip taken during the 6- or 12-month policy period, regardless of the number of trips. MULTITRIP anonymous form (osobodni): coverage applies only for the declared number of person-days, and each trip must be registered in advance at https://w3.signal-iduna.pl/btr/.

Direct payment

SIGNAL IDUNA pays justified and documented treatment costs directly to the medical facility's account via the Alarm Centre (Centrala Alarmowa). For dental treatment and a single outpatient visit, the insured may choose the doctor themselves and pay the costs directly, then seek reimbursement.

Territorial scope

Coverage applies outside the insured's country of residence. Zone I covers Europe and Mediterranean countries; Zone II covers all countries worldwide. The country of residence is excluded.

Documents

Policy specifics

Chronic disease exacerbation

Coverage for sudden exacerbation of chronic diseases during travel

Source

szkody związane z zaostrzeniem chorób przewlekłych w standardzie ochrony w każdym z wariantów,

COVID-19 acute illness coverage

Medical expense coverage for acute COVID-19 illness during travel

Source

Section: Zakres ubezpieczenia

pokryjemy koszty leczenia, ratownictwa oraz koszty assistance związane również z nagłym zachorowaniem na COVID-19,

High-risk and winter sports coverage

Amateur sports are covered at no extra premium; winter sports (code SZ) and extreme sports (code SM) require a paid extension.

SourcePage 1

Section: Czego nie obejmuje ubezpieczenie?

Jeżeli nie masz odpowiedniego rozszerzenia ochrony, ubezpieczenie nie obejmuje między innymi szkód powstałych w związku z: uprawianiem sportów zimowych lub sportów ekstremalnych,

Unlimited return transport costs

Full coverage of return transport to home country with no monetary limit in case of acute illness or accident

Source

pokrycie kosztów transportu bez jakiegokolwiek limitu kwotowego do kraju zamieszkania w przypadku nagłego zachorowania (również spowodowanym zaostrzeniem choroby przewlekłej) lub wypadku.

Assistance level variants (Standard/Super)

Choice between Standard and Super assistance scope levels in Travel variant; MultiTrip always includes Super

SourceClause § 5 ust. 4Page 11

Section: § 5 > Zakres ubezpieczenia

W wariancie TRAVEL assistance może mieć zakres STANDARD lub SUPER. Umowy w wariancie MULTITRIP zawsze mają assistance w zakresie SUPER.

Territorial coverage zones

Coverage available for Zone I (Europe and Mediterranean) or worldwide (excluding country of residence)

SourceClause § 5 ust. 5Page 11

Section: § 5 > Zakres ubezpieczenia

strefa I – kraje położone w Europie oraz w obrębie Basenu Morza Śródziemnego... 2) strefa II – wszystkie kraje świata.

Alcohol-related injury coverage

Coverage for injuries resulting from alcohol consumption (excluding liability and motor vehicle accidents)

Source

Cechą charakterystyczną polisy jest ochrona w przypadku zaostrzenia choroby przewlekłej oraz w zakresie szkód po spożyciu alkoholu, z wyłączeniem OC i wypadku komunikacyjnego.

60-day first trip coverage limit (named policies)

Named form policies cover first 60 days of each trip, regardless of trip frequency during policy period

Source

Section: Do kogo skierowane jest ubezpieczenie?

Ochrona ubezpieczeniowa dla formy imiennej obowiązuje podczas wyjazdów realizowanych w trakcie trwania polisy, niezależnie od ich ilości (należy pamiętać, że ochroną objęte jest pierwsze 60 dni każdej podróży).

30-day withdrawal right for contracts over 6 months

Consumer right to withdraw from policies concluded for more than 6 months within 30 days of contract conclusion

SourceClause § 4 ust. 1Page 10

Section: § 4 > Odstąpienie od umowy ubezpieczenia

Od umowy ubezpieczenia zawartej na okres dłuższy niż 6 miesięcy Ubezpieczający ma prawo odstąpienia w terminie 30 dni (w przypadku przedsiębiorcy – w terminie 7 dni) od daty zawarcia umowy.

Anonymous policy with person-day limits

Anonymous form policies provide coverage only within specified person-day purchase; responsibility limited to dates specified in trip registration

Source

Section: Do kogo skierowane jest ubezpieczenie?

W formie bezimiennej ochrona ubezpieczeniowa trwa w okresie obowiązywania polisy, wyłącznie w trakcie określonej liczby zakupionych osobodni.

Preventable medical travel exclusion

Coverage excludes medical costs when treatment moment can be postponed until return to country of residence

SourcePage 1

Section: Jakie są ograniczenia ochrony ubezpieczeniowej?

Ochroną ubezpieczeniową nie są objęte również koszty powstałe w sytuacji, gdy moment rozpoczęcia leczenia może być odłożony do momentu powrotu ubezpieczonego do kraju zamieszkania

Sources

SIGNAL IDUNA Travel insurance