Extracted from source documents

TUW "TUW" Travel insurance (Bezpieczna Podroz)

Underwritten by Towarzystwo Ubezpieczeń Wzajemnych "TUW" · Poland

travel insurance from TUW "TUW" for the Poland market, with 24/7 assistance.

Verified Aug 18, 2026 · Terms dated 2025-06-05Sources

24/7 helpline

Unique selling points

Medical expenses coverage up to 1,000,000 PLN in the VIP tier — the highest limit in the product line, substantially above the minimum required for Schengen visas.

Medical evacuation and repatriation of remains are explicitly unlimited (bez limitu), not capped by the insured sum — regardless of actual transport costs.

Search and rescue costs in the mountains and at sea covered up to 100,000 PLN in all variants.

COVID-19 treatment and doctor-ordered testing are included within the standard medical expenses coverage at no extra premium, across all four tiers.

Mutual insurance society structure: TUW TUW is a non-profit mutual, meaning policyholders are members and surplus profits may be returned to members rather than external shareholders.

Coverage limits

Covered

Medical treatment costs

PLN 100K – PLN 1M

Covers costs of emergency medical treatment arising from sudden illness, accident, or exacerbation/complication of pre-existing chronic diseases during travel abroad. Includes hospitalisation, outpatient treatment, necessary surgical procedures, diagnostic tests ordered by the treating physician, prescribed medications and dressings, emergency dental treatment (up to 1,000 PLN), pregnancy-related treatment up to 32nd week (up to 10,000 PLN, max 2 visits), COVID-19 treatment and doctor-ordered test, and 2 telemedicine consultations. MINI: 100,000 PLN; STANDARD: 200,000 PLN; KOMPLEKS: 400,000 PLN; VIP: 1,000,000 PLN. Sum is per person, per insured event.

Clause § 16Page 11

Section: ROZDZIAŁ II > § 16 Przedmiot i zakres ubezpieczenia

Przedmiotem ubezpieczenia kosztów leczenia jest ryzyko nagłego zachorowania lub nieszczęśliwego wypadku Ubezpieczonego zaistniałych w okresie ubezpieczenia podczas podróży Ubezpieczonego

Covered

Emergency medical treatment (hospitalisation and outpatient)

PLN 100K – PLN 1M

Covered at 100% of the medical expenses insured sum (KL) across all tiers. Includes hospitalisation, outpatient treatment, urgent and emergency surgical operations, and doctor-ordered diagnostic tests within the overall medical expenses limit. MINI: 100,000 PLN; STANDARD: 200,000 PLN; KOMPLEKS: 400,000 PLN; VIP: 1,000,000 PLN.

Clause § 16 ust. 2Page 11

Section: ROZDZIAŁ II > § 16 Przedmiot i zakres ubezpieczenia

hospitalizacja i leczenie ambulatoryjne, zabiegi i operacje 100% SU KL

Covered

Hospitalisation costs

PLN 100K – PLN 1M

Covered at 100% of the medical expenses insured sum across all tiers. Hospitalisation is defined as an uninterrupted hospital stay exceeding 24 hours, related to treatment of conditions resulting from sudden illness or accident that cannot be treated on an outpatient basis. MINI: 100,000 PLN; STANDARD: 200,000 PLN; KOMPLEKS: 400,000 PLN; VIP: 1,000,000 PLN.

Clause § 16 ust. 3 pkt 1Page 12

Section: ROZDZIAŁ II > § 16

koszty hospitalizacji i leczenia ambulatoryjnego Ubezpieczonego, w tym zabiegów i przeprowadzanych operacji ze wskazań nagłych lub pilnych

Covered

Outpatient treatment costs

PLN 100K – PLN 1M

Covered at 100% of the medical expenses insured sum across all tiers. Outpatient treatment is defined as treatment in a medical facility following sudden illness or accident, lasting less than 24 hours. Includes doctor visits and medically necessary diagnostic tests. MINI: 100,000 PLN; STANDARD: 200,000 PLN; KOMPLEKS: 400,000 PLN; VIP: 1,000,000 PLN.

Clause § 16 ust. 3 pkt 1Page 12

Section: ROZDZIAŁ II > § 16

koszty hospitalizacji i leczenia ambulatoryjnego Ubezpieczonego, w tym zabiegów i przeprowadzanych operacji ze wskazań nagłych lub pilnych

Covered

Emergency dental treatment

PLN 1K

Covered up to 1,000 PLN across all tiers as a sub-limit within the medical expenses sum insured. Covers dental treatment in cases of acute inflammatory or pain conditions, or where the need results from an accident covered by the policy. Routine dental treatment not requiring immediate necessary medical assistance is excluded.

Clause § 16 ust. 3 pkt 5Page 12

Section: ROZDZIAŁ II > § 16

koszty leczenia stomatologicznego w przypadku nagłego zachorowania objętego odpowiedzialnością Towarzystwa w postaci stanów zapalnych i bólowych lub w przypadku, gdy konieczność podjęcia tego leczenia wynika z nieszczęśliwego wypadku... do równowartości kwoty 1 000 PLN

Covered

Medical transport costs

PLN 100K – PLN 1M

Covered at 100% of the medical expenses insured sum (KL) across all tiers as part of the assistance component. Includes: transport from the location of the accident/illness to the nearest appropriate medical facility; transport between hospitals; transport to another hospital if the current one cannot provide adequate care; transport from the medical facility back to the insured's accommodation after treatment when the treating physician advises against using own or public transport. Also covers use of a decompression chamber in medically justified cases. MINI: 100,000 PLN; STANDARD: 200,000 PLN; KOMPLEKS: 400,000 PLN; VIP: 1,000,000 PLN.

Clause § 16 ust. 4 pkt 1Page 12

Section: ROZDZIAŁ II > § 16

transport Ubezpieczonego: a) do odpowiedniej placówki medycznej z miejsca pobytu Ubezpieczonego lub z miejsca zdarzenia ubezpieczeniowego

Covered

Medical evacuation / repatriation to country of residence

unlimited

Transport of the insured to their country of residence (or to a medical facility in their country of residence) is explicitly stated as without limit (bez limitu) across all tiers, as an exception to the general medical expenses sum insured cap. Organised and funded by the insurer via Centrum operacyjne after authorisation by the insurer's physician in agreement with the treating doctor. Transport method adapted to the insured's health condition. If the insured refuses repatriation, further coverage for that event ceases.

Clause § 16 ust. 2Page 11

Section: ROZDZIAŁ II > § 16 ust. 2 tabela

transport do kraju zamieszkania Bez limitu

Covered

Repatriation of mortal remains

unlimited

Transport of the insured's mortal remains to the place of burial in their country of residence is explicitly stated as without limit (bez limitu) across all tiers, as an exception to the general medical expenses sum insured cap. In addition, the insurer covers the cost of a transport coffin up to 4,000 PLN. In case of cremation at the place of the insured event, the insurer covers cremation costs and transport of ashes to the place of burial in Poland up to the amount that would have been incurred for transport of remains. Funeral costs are also covered up to 2,000 PLN.

Clause § 16 ust. 2Page 11

Section: ROZDZIAŁ II > § 16 ust. 2 tabela

transport zwłok Ubezpieczonego do kraju zamieszkania Bez limitu

Covered

Search and rescue costs

PLN 100K

Covers costs of searching for the insured (in mountains, on land and water) conducted by specialised units, plus costs of emergency medical assistance (rescue) from the moment of finding the insured until transport to the nearest medical facility. Covered up to 100,000 PLN in aggregate for search and rescue costs across all tiers.

Clause § 16 ust. 4 pkt 6Page 13

Section: ROZDZIAŁ II > § 16 ust. 4 pkt 6

Towarzystwo pokryje koszty poszukiwania i ratownictwa łącznie do równowartości kwoty 100 000 PLN, która stanowi górną granicę odpowiedzialności Towarzystwa

Covered

COVID-19 treatment costs

PLN 100K – PLN 1M

Covered at 100% of the medical expenses insured sum across all tiers as a sub-component of medical expenses. Covers costs of treatment of COVID-19 illness and costs of a COVID-19 test, provided the test was ordered by a physician seen by the insured and the insured holds a document confirming the test result. Excluded: prophylactic (unsolicited) COVID-19 tests, quarantine/isolation costs, transport costs to Poland where return was prevented by border closures or flight bans imposed by public authorities, and transport not ordered by a physician. MINI: 100,000 PLN; STANDARD: 200,000 PLN; KOMPLEKS: 400,000 PLN; VIP: 1,000,000 PLN.

Clause § 16 ust. 3 pkt 9Page 12

Section: ROZDZIAŁ II > § 16 ust. 3 pkt 9

koszty leczenia zdarzeń będących następstwem zachorowania na COVID-19 oraz koszty wykonania testu na COVID-19 pod warunkiem, że test był zlecony przez lekarza

Conditional

Pre-existing chronic disease complications

PLN 100K – PLN 1M

Acute exacerbations and complications of pre-existing chronic diseases (diagnosed before the insurance contract was concluded) are covered within the medical expenses sum insured across all tiers, provided the condition manifests as a sudden intensification of symptoms requiring immediate medical assistance. Primary/routine treatment of chronic diseases is not covered. Cancer is treated as a chronic disease. MINI: 100,000 PLN; STANDARD: 200,000 PLN; KOMPLEKS: 400,000 PLN; VIP: 1,000,000 PLN. Note: if the insured knew of contraindications to travel before purchase, claims may be denied.

Clause § 16 ust. 3 pkt 8Page 12

Section: ROZDZIAŁ II > § 16 ust. 3 pkt 8

koszty leczenia zdarzeń będących następstwem zaostrzenia lub powikłania choroby przewlekłej

Optional

Winter sports extension

PLN 100K – PLN 1M

Base coverage excludes accidents and illnesses arising from winter sports activities. An optional extension is available for an additional premium, covering medical costs and assistance for winter sports incidents (skiing, snowboarding on marked slopes, ice skating, etc. per the OWU definition of 'sporty zimowe'). When activated, also includes: refund of unused ski pass up to 600 PLN; refund of unused ski equipment rental up to 600 PLN. Medical expenses limit follows the selected tier: MINI: 100,000 PLN; STANDARD: 200,000 PLN; KOMPLEKS: 400,000 PLN; VIP: 1,000,000 PLN.

Clause § 16 ust. 7Page 14

Section: ROZDZIAŁ II > § 16 ust. 7

W przypadku rozszerzenia ochrony ubezpieczeniowej kosztów leczenia o uprawianie sportów zimowych, ubezpieczenie obejmuje dodatkowo: a) zwrot kosztów za karnet narciarski

Optional

Extreme/adventure sports extension

PLN 100K – PLN 1M

Base coverage explicitly excludes extreme/adventure sports. An optional extension is available for an additional premium. Extreme sports covered under the extension include an extensive list defined in WU-44.02 §2 pt.78: abseiling, ballooning, bouldering, baseball, long-distance running, orienteering, horse riding, downhill mountain biking, flyboard, American football, free skiing, free snowboarding, acrobatic gymnastics, heliboarding, heliskiing, hydrospeed, underwater hockey, quad biking, motor racing on closed tracks, mountain biking, snow parks, mountain kayaking, kitesurfing, road cycling, cricket, athletics, longboard skateboarding, hang gliding, archery, motocross, paragliding, motorised hang-gliding, hunting, scuba diving >30m, parasailing, yacht sailing >20 nautical miles, polo, weightlifting, rafting, historical re-enactments, rugby, bungee jumping, ski jumping, skydiving, speedway, spelunking, fencing, gliding, speedrover, cliff/platform diving, martial arts, sport shooting, technical trekking (>5500m), triathlon, wakeboarding, rowing, indoor climbing, ice climbing, high-altitude mountaineering (>5500m), expeditions to extreme environments. Physical labour extension is also available separately.

Clause § 2 pkt 78Page 6

Section: § 2 Definicje

sporty ekstremalne – uprawianie dyscyplin sportowych, których uprawianie wymaga ponadprzeciętnych umiejętności, odwagi, często odbywające się w warunkach zagrożenia życia

Conditional

Pregnancy-related treatment costs

PLN 10K

Covered up to 10,000 PLN in aggregate (maximum 2 medical visits) across all tiers, as a sub-limit within the medical expenses sum insured. Coverage applies only up to the end of the 32nd week of pregnancy. Childbirth and treatment after the 32nd week of pregnancy are excluded. At-risk pregnancies (noted in maternity card) may affect coverage eligibility.

Clause § 16 ust. 3 pkt 6Page 12

Section: ROZDZIAŁ II > § 16 ust. 3 pkt 6

koszty leczenia związanego z ciążą i porodem, nie później jednak niż do zakończenia 32 tygodnia ciąży, ograniczone do 2 wizyt i do równowartości kwoty 10 000 PLN łącznie

Conditional

Personal liability (civil liability in private life)

PLN 200K – PLN 500K

Covers civil liability (tort) of the insured during travel for personal injury and property damage caused to third parties in connection with activities in private life, where the insured is legally obligated to pay compensation under the law of the country of stay. Property damage liability is capped at 50% of the guarantee sum. A deductible (franszyza redukcyjna) of 600 PLN applies to each property damage claim. Not available in MINI tier. STANDARD: 200,000 PLN; KOMPLEKS: 300,000 PLN; VIP: 500,000 PLN. The guarantee sum is shared across all events in the policy period.

Clause § 25Page 19

Section: ROZDZIAŁ IV > § 25 Przedmiot i zakres ubezpieczenia

Przedmiotem ubezpieczenia odpowiedzialności cywilnej w życiu prywatnym jest odpowiedzialność cywilna Ubezpieczonego podczas podróży w okresie ubezpieczenia, w związku z czynami niedozwolonymi

Covered

Legal assistance

PLN 1K

If the insured comes into conflict with local law, the insurer provides assistance in hiring a lawyer and reimburses court and legal service costs up to 1,000 PLN, across all tiers as part of the assistance component. The insured has the right to freely choose their own lawyer or attorney. Protection does not apply if the legal problem is connected with professional activity, vehicle operation/storage, criminal acts, political activity, smuggling, drugs, alcohol, or weapons.

Clause § 16 ust. 4 pkt 20Page 14

Section: ROZDZIAŁ II > § 16 ust. 4 pkt 20

pomoc prawna – jeżeli Ubezpieczony wejdzie w konflikt z prawem obowiązującym w kraju pobytu, Towarzystwo udzieli pomocy w wynajęciu prawnika oraz zwróci koszty sądowe i koszty obsługi prawnej do równowartości kwoty 1 000 PLN

Covered

24/7 Assistance services

PLN 100K – PLN 1M

Comprehensive 24/7 assistance services are included in all tiers as part of the KL+Assistance combined coverage. Services include: 24/7 telephone helpline in Polish; telephone medical consultation with insurer's physician; English-language interpreter assistance for medical matters; transport of accompanying family members (up to 400 PLN/day/person, max 7 days); childcare for accompanying minors (up to 400 PLN/day, max 3 days if carer organises; max 7 days if insurer organises); family member/nominated person visit during hospitalisation >7 days (transport + hotel up to 400 PLN/day, max 7 days); continuation of travel after recovery; extension of insurance coverage by up to 48 hours in case of delayed return; message forwarding; bail bond facilitation (up to 10,000 PLN); emergency cash assistance after robbery/extortion (up to 1,000 PLN); lost document assistance; psychologist consultation after rescue operation (1 session); funeral cost assistance (up to 2,000 PLN); transport coffin (up to 4,000 PLN); home appliance emergency repair (up to 1,000 PLN aggregate). Remaining assistance benefits covered up to the medical expenses sum insured. MINI: 100,000 PLN; STANDARD: 200,000 PLN; KOMPLEKS: 400,000 PLN; VIP: 1,000,000 PLN (for benefits within SU KL); unlimited for medical evacuation and repatriation of remains.

Clause § 16 ust. 4 pkt 7Page 13

Section: ROZDZIAŁ II > § 16 ust. 4 pkt 7

całodobowy dyżur telefoniczny – Ubezpieczony może przez całą dobę uzyskać informacje i pomoc w języku polskim

Covered

Personal accident (NNW) cover

PLN 10K – PLN 100K

Covers death of the insured resulting from an accident during travel (100% of the insured sum) and bodily injury resulting from an accident, with the benefit paid as the percentage of the insured sum corresponding to the degree of bodily injury established under the body-injury table. Sum insured per variant: MINI 10,000 PLN; STANDARD 40,000 PLN; KOMPLEKS 50,000 PLN; VIP 100,000 PLN. Sum is per insured person, per insured event.

Clause § 3 ust. 3Page 7

Section: § 3 Przedmiot i zakres umowy ubezpieczenia

Następstwa nieszczęśliwych wypadków 10 000 PLN 40 000 PLN 50 000 PLN 100 000 PLN

Covered

Travel baggage insurance

PLN 2K – PLN 5K

Covers loss, theft, destruction or damage of travel baggage (100% of the insured sum) and delayed delivery of baggage by a professional carrier of more than 4 hours (30% of the insured sum, for purchase of essential items). Sum insured: not available in MINI (brak w zakresie); STANDARD 2,000 PLN; KOMPLEKS 3,000 PLN; VIP 5,000 PLN. Sum is per insured person, for all events during the insurance period, subject to a 100 PLN deductible per claim.

Clause § 3 ust. 3Page 7

Section: § 3 Przedmiot i zakres umowy ubezpieczenia

Bagaż podróżny brak w zakresie 2 000 PLN 3 000 PLN 5 000 PLN

Key conditions

Assistance call deadline

The insured must contact the 24/7 Assistance Centre (Centrum operacyjne) by telephone or email before taking any independent action, whenever medical assistance, transport, or other covered assistance services are required. If prior contact was impossible due to force majeure or a random event (both must be documented), the insurer must be notified within 7 days of the event. Failure to contact the insurer through wilful intent or gross negligence may result in a proportional reduction of benefits if it contributed to an increase in the loss or prevented the insurer from establishing the circumstances and consequences of the insured event.

Unauthorized treatment

If the insured obtains medical treatment without prior authorisation from the Assistance Centre, and this was due to their own fault or gross negligence, the insurer may reduce the benefit proportionally if the omission contributed to an increase in the loss or prevented investigation of the claim. If the insured sought reimbursement after returning to their country of residence, they must submit a completed claim form, medical diagnosis, proof of treatment costs, and all supporting documentation to the insurer after returning home.

Purchase while abroad

If the insurance contract is concluded while the insured is already outside their country of residence, the insurer's liability commences at the earliest 3 days after the day following the conclusion of the insurance contract (waiting/grace period), subject to payment of the premium. This grace period does not apply when renewing (continuing) an existing contract, provided the extension is concluded before the expiry of the current insurance period.

Chronic conditions

Acute exacerbations and complications of chronic diseases (diagnosed before the contract was concluded) are covered within the medical expenses sum insured. Routine or primary treatment of chronic diseases is not covered. Cancer is classified as a chronic disease. The insured's knowledge of medical contraindications to travel at the time of contracting will be considered when evaluating claims.

Pregnancy

Pregnancy-related treatment is covered up to 10,000 PLN (maximum 2 medical visits) within the medical expenses insured sum, applicable only up to the end of the 32nd week of pregnancy. Childbirth and treatment costs after the 32nd week are excluded. At-risk pregnancies (recorded in the maternity card) affect coverage classification. Complications of non-at-risk pregnancy (covering at least 1 week of hospitalisation or premature birth, if the insured was at most in the 8th week of pregnancy at the time of contracting) are covered under the trip cancellation option when that extension is purchased.

Pre-existing condition exclusions

Pre-existing conditions diagnosed before the insurance contract was concluded are covered only in the form of acute exacerbations and complications (sudden intensification of symptoms requiring immediate medical assistance). The insurer does not cover costs related to continuation of treatment of previously diagnosed conditions or consequences of accidents that occurred before contracting. If the insured knew of indications for surgery or in-patient treatment before travel, related costs are excluded. Costs related to illnesses where medical contraindications to travel existed (known to the insured) are not covered.

Coverage duration limit

Insurance contracts are concluded for a period of no less than 1 day and no more than 364 days. Coverage under medical expenses, assistance, accident consequences, personal liability, and baggage commences upon crossing the border of Poland or the insured's country of residence on departure (but not earlier than the date stated in the insurance document) and ends upon re-crossing that border on return, but no later than the last day of the insurance period. If the insured's return is delayed by specified causes (transport breakdown, weather-related cancellation, natural events), coverage is automatically extended free of charge for up to 48 hours.

Direct payment

The insurer (via Centrum operacyjne) organises and pays for authorised medical services directly. The insured must contact the 24/7 Assistance Centre before using any medical services (except pharmacy in emergencies) to obtain a guarantee of cost coverage. If prior contact was not possible for reasons beyond the insured's control, costs may be reimbursed after the fact on submission of documentation within 7 days of the event.

Territorial scope

Zone A: European countries and all Mediterranean basin countries including Canary Islands, excluding Poland and insured's country of residence. Zone B: all countries worldwide, excluding insured's country of residence. Coverage may be restricted for countries under MSZ/WHO travel advisories.

Documents

Policy specifics

Medical treatment costs during travel

Coverage for emergency medical treatment, hospitalization, and ambulatory care during foreign travel in cases of sudden illness or complications of chronic diseases

SourceClause § 16 ust. 3Page 12

Section: ROZDZIAŁ II > § 16

Przedmiotem ubezpieczenia kosztów leczenia jest ryzyko nagłego zachorowania lub nieszczęśliwego wypadku Ubezpieczonego zaistniałych w okresie ubezpieczenia podczas podróży Ubezpieczonego

Medical transport costs

Coverage for medical transport from the place of accident or illness to the nearest medical facility, transport between hospitals, and return transport to place of accommodation after medical care

SourceClause § 16 ust. 4 pkt 1Page 12

Section: ROZDZIAŁ II > § 16 ust. 4 pkt 1

transport Ubezpieczonego: a) do odpowiedniej placówki medycznej z miejsca pobytu Ubezpieczonego lub z miejsca zdarzenia ubezpieczeniowego

24/7 assistance services

Professional comprehensive assistance during urgent situations in foreign travel, including 24-hour telephone duty, medical assistance, language support, and extension of coverage by 48 hours in case of delayed return

SourceClause § 16 ust. 4 pkt 14Page 13

Section: ROZDZIAŁ II > § 16 ust. 4 pkt 7,14

ochrona ubezpieczeniowa będzie przedłużona bez konieczności opłacenia dodatkowej składki ubezpieczeniowej o nie więcej niż 48 godzin

Baggage and luggage coverage

Coverage for loss, damage, or delay of luggage; includes damage to personal items and sports equipment transported as baggage

SourcePage 1

Section: Co jest przedmiotem ubezpieczenia? > Bagaż podróżny (BP)

Utrata, zniszczenie, uszkodzenie rzeczy osobistych i sprzętu sportowego przewożonych w ramach bagażu podróżnego. Opóźnienie bagażu powyżej 4h.

Civil liability coverage

Coverage for personal liability for damage to third parties (property damage and personal injury) that the insured is legally obligated to repair according to the laws of the country of stay

SourceClause § 25Page 19

Section: ROZDZIAŁ IV > § 25

Przedmiotem ubezpieczenia odpowiedzialności cywilnej w życiu prywatnym jest odpowiedzialność cywilna Ubezpieczonego podczas podróży w okresie ubezpieczenia, w związku z czynami niedozwolonymi

Accident consequences coverage

Financial support in case of body injury resulting from an accident (e.g., broken bone, dislocated shoulder), including disability or death benefits

SourcePage 1

Section: Co jest przedmiotem ubezpieczenia? > Następstwa nieszczęśliwych wypadków (NNW)

Trwały uraz ciała w wyniku nieszczęśliwego wypadku - świadczenie w wysokości odpowiadającej takiemu procentowi sumy ubezpieczenia w jakim stopniu Ubezpieczony doznał urazu ciała, Śmierć w wyniku nieszczęśliwego wypadku – świadczenie w wysokości sumy ubezpieczenia.

Trip cancellation option

Optional coverage for trip cancellation costs (ticket and accommodation refunds), coverage of shortened participation costs due to unforeseen events, and extension of coverage for extreme sports

SourcePage 1

Section: Co jest przedmiotem ubezpieczenia?

Dodatkowo zakres można rozszerzyć o opcję odwołania podróży (OP), która obejmuje koszty rezygnacji z wyjazdu (koszty biletów, noclegów, imprezy) z przyczyn losowych

Extreme sports extension

Base coverage does not include extreme sports; optional extension available for additional premium covering winter sports and extreme sports activities as defined in WU-44.02 §2 pt.78. When the winter sports extension is activated, it additionally includes refund of unused ski pass (up to 600 PLN) and unused ski equipment rental (up to 600 PLN).

SourceClause § 16 ust. 7Page 14

Section: ROZDZIAŁ II > § 16 ust. 7

zwrot kosztów za karnet narciarski... jednak nie więcej niż 600 PLN

Mandatory Assistance Center notification

Insured must contact the 24-hour Assistance Center before visiting any medical facility (except pharmacies in emergencies) to receive authorized medical assistance and ensure coverage

SourceClause § 19 ust. 1Page 16

Section: ROZDZIAŁ II > § 19 Obowiązki Ubezpieczającego i Ubezpieczonego

o ile to możliwe przed podjęciem jakichkolwiek działań we własnym zakresie – zgłosić telefonicznie lub za pośrednictwem poczty elektronicznej prośbę o pomoc do Towarzystwa

Territorial scope of coverage

Insurance covers travel within Europe and Mediterranean basin countries or worldwide depending on selected travel zone, excluding Poland and the country of permanent residence

SourceClause § 4Page 7

Section: § 4 Zakres terytorialny umowy ubezpieczenia

Strefa A – Europa – terytoria państw europejskich oraz wszystkich państw położonych w basenie Morza Śródziemnego wraz z Wyspami Kanaryjskimi, z wyłączeniem terytorium Rzeczypospolitej Polskiej oraz kraju zamieszkania Ubezpieczonego

Product variant tiers

Insurance available in four variants: MINI, STANDARD, KOMPLEKS, and VIP with varying coverage limits and sum insured amounts; highest variant (VIP) offers medical treatment costs coverage up to 1 million PLN

SourcePage 1

Section: Co jest przedmiotem ubezpieczenia?

Ubezpieczenie może być zawarte w jednym z wariantów: MINI, STANDARD, KOMPLEKS, VIP.

Chronic disease complications coverage

Coverage includes complications of pre-diagnosed chronic diseases that develop during travel; does not cover primary treatment of chronic conditions

SourceClause § 16 ust. 3 pkt 8Page 12

Section: ROZDZIAŁ II > § 16 ust. 3 pkt 8

koszty leczenia zdarzeń będących następstwem zaostrzenia lub powikłania choroby przewlekłej

Grace period when purchasing abroad

If travel insurance is purchased while already abroad, coverage does not begin earlier than 3 days after purchase (grace period during which no premium is charged)

SourceClause § 7 ust. 5Page 8

Section: § 7 Czas trwania odpowiedzialności Towarzystwa

odpowiedzialność Towarzystwa w zakresie ubezpieczenia kosztów leczenia i ubezpieczenia assistance... rozpoczyna się najwcześniej po upływie trzech dni, licząc od dnia następnego po zawarciu umowy ubezpieczenia

Sources

TUW "TUW" Travel insurance