MAPFRE - Seguros Gerais, S.A.
MAPFRE
MAPFRE is a motor casco insurance for the Portugal market with online purchase and 24/7 assistance.
Direct payment
Payment by direct debit, cash or bank cheque, at any MAPFRE store or the contract's broker, CTT post office counters or PayShop agents. Annual contracts are payable at inception and on the dates set in the premium notice, with the option of semi-annual or quarterly instalments; temporary contracts are payable upon inception.
Geographic scope
Mainland Portugal and the Autonomous Regions of Madeira and the Azores
Unless otherwise agreed in the Particular Conditions or in each Special Condition, the contract only produces effects for events occurring in mainland Portugal and the Autonomous Regions of Madeira and the Azores.
Unique selling points
- Base 'all-risks' cover protects industrial machinery against any external damage rather than a narrow list of named perils, with only explicit exclusions applying.
- Protection follows the equipment through its full operational lifecycle — in operation, at rest, during assembly/disassembly and during maintenance or repair.
- Third-party liability cover extends beyond active use to road transport of the equipment, including loading and unloading operations.
- A wide menu of optional covers (strikes and riots, vandalism, seismic phenomena, debris removal, overtime/special freight, foundation damage, liability) lets businesses tailor protection to their specific machinery risk.
- No claims-based premium loading or bonus system is applied to this policy, unlike typical bonus-malus motor products.
Coverage limits
Equipment Damage (All-Risks Base Cover)
Covered
Only in CE01 - Danos no Equipamento
Base 'all-risks' cover guaranteeing, up to the capital insured for each item stated in the Particular Conditions, direct damage to the insured machinery/equipment from any cause occurring during the policy period, except the exclusions set out in the General, Special and Particular Conditions. The IPID states an aggregate limit of up to €1,250,000 per policy and risk location, with a per-machine limit of up to €500,000. Cover applies while equipment is in operation, at rest, being assembled/disassembled, or under maintenance/repair; it does not apply to machines circulating on public roads under their own power.
Total Loss Settlement
Covered
Only in CE01 - Danos no Equipamento
A good is deemed a total loss when it is not technically repairable or when repair cost equals or exceeds its market value before the loss. Indemnification corresponds to the replacement value, in new condition, of an identical item on the day of the loss, plus assembly, normal freight and customs costs, less depreciation for use and condition before the loss; capped by the capital insured stated in the Particular Conditions.
Partial Loss Repair Cover
Covered
Only in CE01 - Danos no Equipamento
When damage is repairable, indemnification includes all expenses necessary to restore the good to the condition it was in immediately before the loss, including disassembly, assembly, freight and customs costs; if such expenses equal or exceed the pre-loss value, the total-loss settlement rule applies instead. Capped by the capital insured stated in the Particular Conditions.
Theft / Robbery
Excluded
Simple theft (furto simples) and its attempt are explicitly excluded from all coverages under the General Conditions' general exclusions. Theft/robbery is additionally excluded specifically within the optional Strikes & Riots (CE02), Vandalism (CE03) and Seismic Phenomena (CE04) covers, whether or not committed with breaking-and-entry or violence, when related to the risks those specific covers insure.
Glass Damage
No limit stated
No dedicated glass-breakage coverage is mentioned in any of the reviewed sources for this industrial machinery casco product.
Seismic Phenomena (Earthquake) Cover
100% of insured sum
Only in CE04 - Fenómenos Sísmicos
Optional cover (CE04), up to the limit set in the Particular Conditions and capped at the insured value of the machine, for damage caused by earthquakes, tremors, volcanic eruptions, tsunamis, underground fire and resulting fire. Events within 72 hours of the first damage count as a single claim. Subject to a deductible of 5% of the capital insured.
Vandalism Cover
100% of insured sum
Only in CE03 - Atos de Vandalismo
Optional cover (CE03), up to the limit set in the Particular Conditions and capped at the insured value of the machine, for damage caused by vandalism or malicious acts, and by authorities acting to safeguard people/property during such events. Subject to a deductible of 10% of the claim with a minimum of €125 per equipment.
Roadside Assistance
No limit stated
No roadside/breakdown assistance service is mentioned in any of the reviewed sources for this industrial machinery casco product.
Replacement Vehicle/Equipment
No limit stated
No replacement equipment/vehicle benefit is mentioned in any of the reviewed sources for this industrial machinery casco product.
Driver/Operator Personal Accident
No limit stated
No personal accident cover for the machine operator/driver is mentioned in any of the reviewed sources for this industrial machinery casco product.
Key conditions
Driver age and experience limit
Not applicable: this is industrial machinery/equipment casco insurance rather than a licensed-driver motor policy, so no driver age or experience requirements are stated in any reviewed source.
Repair network requirements
No mandatory repair network is specified. MAPFRE reserves the right to pay the indemnity in cash or to replace, repair, or reconstruct the insured goods; when MAPFRE opts to replace/repair, the insured must provide reasonable cooperation and refrain from hindering the works.
Territorial scope
Unless otherwise agreed, the policy only covers events occurring in mainland Portugal and the Autonomous Regions of Madeira and the Azores.
Anti-theft requirements
No specific anti-theft device or security requirement is mandated. However, simple theft (without breaking-and-entry) is a general exclusion applicable to the whole contract, and losses already existing at the time of loss or discovered only during an inventory/control review are also excluded.
Claim notification deadline
In the event of a loss, the insured must notify MAPFRE in writing as soon as possible and never later than 8 days from the date of occurrence or from becoming aware of it, take reasonable steps to prevent or limit the consequences, and cooperate with MAPFRE in establishing the causes.
Deductible rules
Per-claim deductibles apply to specific optional covers: Strikes & Riots, Vandalism, Overtime & Special Freight Expenses and Third-Party Liability carry a deductible of 10% of the claim with a minimum of €125 per item of equipment; Seismic Phenomena carries a deductible of 5% of the capital insured. The deductible is not enforceable against injured third parties under the Liability cover.
Policy specifics
Strikes and tumults coverage
Optional coverage for damages caused by strikes, lock-outs, labor unrest, tumults, riots or public disorder
SourceVandalism coverage
Optional coverage for damages caused by acts of vandalism to insured equipment
SourceDebris removal expenses coverage
Optional coverage for reasonable expenses incurred by the insured with demolitions or debris removal made necessary by a covered loss
SourceFoundation and base damages coverage
Coverage for damages suffered by foundations and bases of insured equipment, as a consequence of a covered loss
SourceOvertime and special freight expenses coverage
Coverage for expenses incurred with overtime hours in repair work and special freight costs for transport aimed at reducing repair time, made necessary by a covered loss
SourceThird-party liability coverage
Coverage for indemnification owed for damages caused to third parties caused by the insured equipment while in operation, at rest, during assembly/disassembly, maintenance, repair, and during transport
SourceAll-risks base coverage
Base coverage provides protection against any external damage to insured equipment, except those specifically excluded in policy conditions; excludes only losses from specific causes listed in General, Special and Particular Conditions
SourceProtected equipment states
Machines and mobile industrial equipment are protected at all times during: operation, rest, assembly, disassembly, maintenance operations, and repair operations
SourceClaims notification deadline
In case of loss, the insured must notify MAPFRE within a maximum of 8 days from the moment they become aware of it, take possible measures to prevent or limit consequences, and cooperate with MAPFRE in determining causes
SourcePremium payment terms
For annual contracts: payment due at contract inception and on dates specified in premium notice or Particular Conditions; annual payment standard, but fractionated payment (semi-annual) can be contracted. For temporary contracts: payment at contract execution
SourceContract cancellation rights
Within 30 days of receiving the policy if MAPFRE failed to comply with legal information duties or if policy conditions do not match expectations. For annual contracts: by notice at least 30 days before end of annual period. At any time: if there is just cause
Source