Insurer profile
AXA Partners - Portugal Branch (Inter Partner Assistance SA - Sucursal em Portugal / AXA France IARD - Sucursal em Portugal / AXA France VIE - Sucursal em Portugal)
AXA Partners is an AXA Group transversal business unit operating in Portugal as a branch offering assistance services, motor, home, health, legal protection and travel insurance, as well as credit and lifestyle protection products, headquartered on Avenida da Liberdade in Lisbon.
Source- Legal entity
- AXA Partners - Portugal Branch (Inter Partner Assistance SA - Sucursal em Portugal / AXA France IARD - Sucursal em Portugal / AXA France VIE - Sucursal em Portugal)
- Headquarters
- Lisbon, Portugal
- Parent group
- AXA Group (AXA Partners Holding SA / AXA SA)
- Regulator
- Insurance and Pension Funds Supervisory Authority (ASF - Autoridade de Supervisão de Seguros e Fundos de Pensões)
- Phone
- +351 213 102 400
- reclamacoes@ip-assistance.com
- Founded
- 2016
- Last verified
- Aug 26, 2026
Products from AXA Partners - Portugal Branch (Inter Partner Assistance SA - Sucursal em Portugal / AXA France IARD - Sucursal em Portugal / AXA France VIE - Sucursal em Portugal)
motor
Automotive Sector Protection Solutions
Assistance and protection solutions for motorists including travel assistance covering accidents, vandalism and damage with 24-hour support.
motor
Warranty Extension
Extended vehicle warranty solution covering mechanical, electrical or electronic breakdown beyond the original warranty period.
motor
Tire and Battery Guarantee
Coverage/co-payment for tire replacement in case of non-repairable puncture or blowout, and battery protection for breakdown or end of life.
motor
Repair Quote Analysis
Service analyzing vehicle repair cost estimates to help keep customers safer and more comfortable after a claim.
motor
eRescue Roadside Assistance
Digital roadside assistance tool that lets customers request breakdown help via their mobile phone, using number-plate recognition and geolocation.
motor
Replacement Vehicle / Rental Car Assistance
Rental of a replacement vehicle in case of breakdown, accident or theft.
health
Health Assistance and Services
Tailor-made medical assistance and health services including teleconsultations, medical assistance and repatriation, and management of medical expenses.
health
Critical Illness Insurance for Adults and Children
Lifestyle protection product providing financial support in case of diagnosis of a serious illness in adults or children.
liability
Legal Protection Insurance
Legal protection insurance covering the costs of legal defense and representation, and expenses arising from judicial or administrative proceedings for motor, home, commerce or condominium matters.
property
Home Insurance / Assistance (Lar)
Home insurance and assistance line offered by AXA Partners in Portugal, alongside motor, health, legal protection and travel insurance.
travel
Travel Insurance - Classic
Entry-level travel insurance plan for leisure and business trips abroad, covering medical, surgical, pharmaceutical and hospitalization expenses.
travel
Travel Insurance - Gold
Higher-tier travel insurance plan for leisure and business trips abroad with more extensive coverage than the Classic option.
travel
Multi-Trip Travel Insurance
Annual multi-trip travel insurance covering all trips made during a one-year period, available in Classic and Gold options.
travel
Schengen Visa Travel Insurance
Travel insurance meeting the specific medical assistance requirements needed for a Schengen visa application, available in Access or Plus options.
travel
Trip Cancellation and Interruption Cover
Optional add-on cover that reimburses the cost of the trip in case of cancellation or interruption before or during travel.
travel
Baggage Cover Add-on
Optional add-on cover for theft, damage and/or delay of baggage during a trip.
travel
Increased Medical Expenses Add-on
Optional add-on that increases the medical expenses abroad coverage capital up to €30,000.
financial
Mortgage Credit Protection
Credit protection insurance for mortgage loans, covering instalment payments in case of unforeseen events such as death, incapacity or unemployment.
financial
Personal Loan Credit Protection
Credit protection insurance for personal loans, ensuring instalment payments in case of unemployment, illness or accident.
financial
Consumer Credit Protection
Credit protection insurance for consumer credit contracts.
financial
Auto Loan Credit Protection
Credit protection insurance for auto loan financing contracts.
financial
Credit Card Protection
Credit protection insurance covering outstanding credit card balances in case of covered events.
financial
Expense Protection
Lifestyle protection product that helps cover household expenses in case of unforeseen loss of income.
financial
Salary Protection
Lifestyle protection product providing an income replacement benefit in case of temporary incapacity or unemployment.
financial
Bill Protection
Lifestyle protection product that helps policyholders keep up with recurring bill payments in case of covered unforeseen events.
Regulatory updates
AXA Partners operates in Portugal through several ASF-registered branches (Inter Partner Assistance SA - Sucursal em Portugal, AXA France IARD - Sucursal em Portugal and AXA France VIE - Sucursal em Portugal). Customer complaints not resolved directly by the company can be escalated to the ASF via its consumer portal or by post to its Lisbon address; no major sanctions or regulatory actions specific to the Portuguese branch were found in recent search results.
Reputation and reviews
Offer pages
Travel insurance
AXA Partners is a travel insurance for the Portugal market with online purchase and 24/7 assistance.
Last verified Aug 27, 2026