Insurer profile

Multicare - Seguros de Saúde, S.A.

Multicare - Seguros de Saúde, S.A. is Portugal's leading private health insurer, founded in 2007 as part of the Fidelidade Group. It serves over one million clients through individual and group health plans, backed by the largest private healthcare provider network in Portugal. It is a subsidiary of Fidelidade, which is majority-owned by the Chinese conglomerate Fosun International.

Source
Legal entity
Multicare - Seguros de Saúde, S.A.
Headquarters
Lisbon, Portugal
Parent group
Fidelidade - Companhia de Seguros, S.A. (controlled by Fosun International)
Regulator
Autoridade de Supervisão de Seguros e Fundos de Pensões (ASF) – Insurance and Pension Funds Supervisory Authority
Phone
+351 707 288 080
Email
atendimento@multicare.pt
Founded
2007
Last verified
May 15, 2026
Official website

Products from Multicare - Seguros de Saúde, S.A.

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Multicare 1 – Individual Health Insurance

Entry-level individual health plan providing essential hospitalization coverage and access to the Multicare private provider network at agreed prices, with online medicine included.

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Multicare 2 – Individual Health Insurance

Mid-tier individual health plan adding outpatient consultations, exams and treatment capital, maternity cover, and mental health coverage on top of hospitalization.

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Multicare 3 – Individual Health Insurance

Top-tier individual health plan with high hospitalization and outpatient capitals, optional dental, prosthetics, medications and critical illness cover.

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Multicare Proteção Vital – Individual Health Insurance

Robust individual health plan focused on oncology, providing up to €1,000,000 per year for cancer treatment, hospitalization up to €500,000, preventive medicine, and family support for oncological diagnosis in minors.

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Multicare Proteção Padrão – Standard Health Insurance

Portugal's first ASF-standard-compliant health insurance, offering hospitalization up to €30,000, outpatient capital up to €1,000, broad disease cover up to €300,000, and preventive medicine.

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Multicare 60+ – Senior Health Insurance

Health insurance designed for individuals aged 60 or over, providing adapted hospitalization, outpatient care, online medicine, and preventive medicine tailored to senior needs.

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Multicare Dental – Individual Dental Insurance

Dental health insurance facilitating access to oral care with included clinical acts, no waiting periods, and access to the Multicare Dental network at preferential prices.

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Multicare Proteção Extra – Complementary Health Insurance

Supplementary individual health plan that boosts hospitalization capital to €250,000 for employees already covered by a group Multicare policy, with an optional critical illness cover of up to €1,000,000.

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Multicare 1|2|3 for Companies – Group Health Insurance

Group health insurance for companies, available in three tiers (1, 2 and 3), covering employees and their families with hospitalization, outpatient care, dental, mental health, and preventive medicine options.

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Multicare Vital – Unlimited Health Insurance (Individual & Companies)

Premium health insurance with unlimited hospitalization and outpatient coverage and oncology cover up to €5,000,000 for companies, and unlimited oncology cover for individuals, launched in April 2026.

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Multicare Dental for Companies – Group Dental Insurance

Group dental insurance for companies enabling employee access to dental care with included clinical acts, no waiting periods, no pre-existing condition exclusions, and the Multicare Dental network.

Regulatory updates

In December 2025, Multicare became the first insurer in Portugal to launch a health insurance product meeting the ASF Standard Conditions (Circular n.º 6/2025 of 3 June 2025), called 'Multicare Proteção Padrão', designed to enhance consumer transparency and comparability across health insurance products. The insurer is registered with the ASF under number 1011 (as Fidelidade - Companhia de Seguros, S.A.). In April 2026, Multicare also launched the 'Multicare Vital', a product offering unlimited hospitalization and oncology cover for both SMEs and individuals.

Reputation and reviews

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21 reviews