Interamerican Hellenic Insurance Company S.A. Athens – Bucharest Branch (Anytime Romania)
Anytime
Anytime is a motor casco insurance for the Romania market with online purchase and 24/7 assistance.
Direct payment
Payment is made online via card or other payment methods accepted by the Insurer (bank transfer, online portal). Premium must be paid in full in advance or in installments as stipulated in the Policy. For policies where the premium is expressed in EUR, payment is accepted only in RON at the BNR exchange rate on the day of payment.
Geographic scope
Romania and pan-European geographic territory
Vehicles registered in Romania are insured for events occurring on public roads in the following 44 European states: Albania, Andorra, Austria, Belgium, Bosnia-Herzegovina, Bulgaria, Czech Republic, Cyprus, Croatia, Denmark, Switzerland, Estonia, Finland, France, North Macedonia, Germany, Greece, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Great Britain, Republic of Moldova, Monaco, Montenegro, Norway, Netherlands, Poland, Portugal, Romania, San Marino, Serbia (including Kosovo), Slovakia, Slovenia, Spain, Sweden, Hungary, Vatican.
Unique selling points
- Two selectable protection tiers (Value and Premium) offered within a single online quoting flow, allowing drivers to choose from basic perils-only cover up to full collision and vandalism protection without separate applications.
- Insured sum fixed at market value on policy inception and not reduced by partial loss payments throughout the policy year, eliminating the need for premium top-ups after a claim.
- 24/7 non-stop roadside assistance included in CASCO Value and available as an enhanced add-on (Asistență Rutieră Plus) with CASCO Premium, covering towing up to 100 km, hotel accommodation up to 3 nights, and a temporary replacement vehicle up to 15 days / 700 EUR.
- Theft cover automatically extended to key/ignition device replacement at the Insurer's cost if keys are lost or stolen, with coverage reinstated after replacement and a new risk inspection.
- Online risk inspection via the Insurer's mobile app replaces physical inspection, enabling fully digital policy issuance with instant policy delivery; backed by Interamerican (Achmea group) with 55+ years of insurance experience.
Coverage limits
Own damage – collision and scratching
Conditional
In CASCO Premium: covers material damage to the insured vehicle caused by collision with or scratching by other vehicles, mobile or immobile objects, persons or animals. In CASCO Value: collision/scratching risk is NOT covered. Compensation cannot exceed the insured sum stated in the Policy. Total loss threshold is 75% of the insured sum. Deductibles may apply as specified in the Policy.
Total loss (avarie totală)
Covered
Covered in both CASCO Value and CASCO Premium. A vehicle is considered a total loss when repair costs (including transport and damage-limitation costs) exceed 75% of the insured sum at policy inception. Compensation equals the vehicle's actual market value at the time of the insured event minus the salvage value (recoverable wreck). The maximum indemnity for all insured events in one policy year cannot exceed the insured sum stated in the Policy. For total theft, compensation is paid no earlier than 60 calendar days after notifying the Insurer and upon police confirmation.
Partial loss (avarie parțială)
Covered
Covered in both CASCO Value and CASCO Premium for insured perils. Compensation equals the total repair cost and/or replacement of damaged parts per the damage assessment, including materials, labour, plus reasonable transport costs and damage-limitation costs documented with receipts (up to 1,000 RON). The insured sum is not reduced by partial loss payments. Deductibles apply per the Policy. Labour rate benchmark for non-partner repairers: 250 RON/hour (incl. VAT). Parts discount applies: 25% for vehicles ≥3 years old, 20% for vehicles <3 years old when repaired at non-partner authorised repairers; 37% when no repair receipts are presented.
Theft, partial theft and robbery
Covered
Covered in both CASCO Value and CASCO Premium. Covers: (i) total or partial theft and attempted theft including robbery; (ii) theft of parts/components/wheels mounted on the vehicle; (iii) damage caused by theft or attempted theft; (iv) partial theft from interior if carried out by break-in; (v) theft or accidental loss of keys/ignition devices/remote controls and locking system (excluding concurrent vehicle theft) – indemnity limited to 10% of the vehicle's insured sum, max 500 EUR, without deductible. For theft cover, the insured must possess at least 2 fully functional original keys coded to the vehicle's chassis number at the time of contracting. Theft cover is suspended if all functional keys are lost/stolen until the keys are replaced at the Insurer's cost and a new risk inspection is performed. Family members of the insured or associates of a legal-entity insured are excluded from theft cover. No coverage for theft by deception or using duplicate/original keys unless obtained through robbery. Total theft compensation is paid no earlier than 60 days after notification.
Windscreen damage
Covered
Covered in both CASCO Value and CASCO Premium. Covers damage and vandalism to the windscreen of the insured vehicle, including damage caused by unknown persons or acts of vandalism. Note: damage to other glazed elements (side windows, rear window, roof/sunroof, mirrors) is not covered as a standalone event unless accompanied by concurrent damage to other vehicle components; windscreen damage is specifically carved out and covered separately.
Natural perils
Covered
Covered in both CASCO Value and CASCO Premium. Covers damage directly caused by: hail, flood (from torrential rain or water overflow), storm, hurricane, typhoon, cyclone, tornado, earthquake, snow avalanche, torrential rain, landslide/subsidence; falling bodies (trees, ice/snow blocks, boulders) onto the vehicle or onto the building housing the vehicle; lightning or explosion at a distance if causally linked to the damage; mechanical action of flowing water or objects carried by water; weight of snow or ice layer. Compensation is within the insured sum limits stated in the Policy; deductibles per the Policy may apply.
Vandalism
Conditional
In CASCO Premium only: covers damage caused by acts of vandalism or unknown perpetrators to the insured vehicle, including damage to tyres and rims and/or additional equipment expressly listed in the Policy. A 50% deductible applies to tyre damage if the tyres have exceeded the legal wear limit (minimum the Policy deductible). In CASCO Value: vandalism risk is NOT covered (explicitly stated in the definitions: 'Riscul de vandalism nu este acoperit prin prezenta Poliță, cu excepția cazurilor expres prevăzute' — the only express carve-out is windscreen damage).
Roadside assistance
Covered
CASCO Value: roadside assistance is bundled (included). CASCO Premium: roadside assistance is available as a separate 'Asistență Rutieră Plus' add-on contract (AR.M04.01). Both tiers provide 24/7 non-stop service, 365 days/year. Primary services: (1) on-site breakdown assistance; (2) towing/recovery up to 100 km from incident (excess distance charged to insured); (3) passenger transport – max 50 EUR (incl. VAT)/incident (only together with towing); (4) storage/parking – max 3 calendar days. Secondary services (if vehicle cannot be repaired same day and incident >50 km from insured's home): (i) journey continuation or return home – bus/train or economy flight if train >6h, max 500 EUR (incl. VAT)/vehicle/incident, plus taxi to station max 50 EUR; (ii) hotel accommodation – max 3 nights (not more than repair duration), max 3-star hotel with breakfast, transport to hotel max 50 EUR; (iii) temporary replacement vehicle (Asistență Rutieră Plus only) – max 15 days, max 700 EUR (incl. VAT), includes RCA and CASCO, unlimited km; (iv) passenger repatriation – max 500 EUR (incl. VAT)/vehicle/incident; (v) vehicle repatriation – if repair cannot be completed within 5 working days. Services 'Journey continuation' and 'Hotel' cannot be cumulated in the same incident. Eligible vehicles: max 12 years old at contracting, max 3,500 kg, max 7,000 mm length, max 2,400 mm height, max 6+1 seats, category M, registered in Romania.
Temporary replacement vehicle
Optional
Available only as part of the 'Asistență Rutieră Plus' add-on (CASCO Premium tier). Activated when incident occurs >50 km from the insured's home and the vehicle cannot be repaired the same day. A replacement vehicle of a similar category is provided for a maximum of 15 days, within a total limit of 700 EUR (incl. VAT), not exceeding the repair duration. Provided without mileage limit and includes RCA and CASCO cover. Additional costs (fuel, road tolls, optional insurance, deposit, penalties for late return) are borne by the insured. Not available under CASCO Value (base roadside assistance).
Driver accident insurance (personal accident for driver)
Covered
Covered in both CASCO Value and CASCO Premium. Covers the driver of the insured vehicle for: (i) death resulting from a covered road accident – 100% of the accident insured sum; (ii) permanent disability (various degrees: grade I = 100%, grade II = 75%, grade III = 50%; total functional losses listed in the policy = 100%); (iii) medical expenses (medicines, medical materials, devices recommended by a specialist) – within the insured sum per person per policy period, documented with receipts; (iv) temporary work incapacity – daily indemnity multiplied by the number of covered days, not exceeding the maximum of 180 insured days or the insured sum. The insured sum for personal accident is established per person and per insurance period. If the number of persons in the vehicle exceeds the number of registered seats, the insured sums per person are reduced proportionally. Indemnity is payable independently of social insurance benefits or damages from third parties. In the event of death, beneficiaries are the legal heirs or a person designated by the insured.
Key conditions
Driver age and experience limit
No minimum driver age or minimum driving experience requirement is specified in the policy terms or IPID for CASCO Value or CASCO Premium. Coverage is valid for any driver who has the consent of the insured.
Repair network requirements
Repairs at Insurer-partner authorised repairers: compensation based on actual invoices. Repairs at non-partner authorised repairers (or abroad without prior insurer approval): parts/materials priced at specialist-system levels reduced by 25% (vehicles ≥3 years old) or 20% (vehicles <3 years old); labour at 250 RON/hour (incl. VAT). If the insured requests payment before repair without submitting repair receipts: parts reduced by 37%, labour at 250 RON/hour. Repairs abroad require prior insurer approval; maximum compensation is capped at prices of the Insurer's partner repairers in Romania plus transport. All repairers must be legally authorised with valid RAR authorisation or equivalent EU certification.
Territorial scope
The insurance is valid for insured events occurring on public roads (asphalted or cobblestone, open to public road traffic) in 44 European states: Albania, Andorra, Austria, Belgium, Bosnia-Herzegovina, Bulgaria, Czech Republic, Cyprus, Croatia, Denmark, Switzerland, Estonia, Finland, France, North Macedonia, Germany, Greece, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Great Britain, Republic of Moldova, Monaco, Montenegro, Norway, Netherlands, Poland, Portugal, Romania, San Marino, Serbia (including Kosovo), Slovakia, Slovenia, Spain, Sweden, Hungary, Vatican. Forest roads, agricultural roads, private roads not open to the public, unsurfaced terrain, beaches, riverbeds, and racing circuits are not considered public roads.
Anti-theft requirements
To insure the vehicle against theft, the insured must possess at least 2 fully functional original keys, coded to the vehicle's chassis number, at the time of contracting. If the insured declares that not all original functional keys are in their possession, the vehicle cannot be insured for theft risk. If functional keys are lost/stolen during the policy period, theft cover is automatically suspended; it is reinstated only after: (i) the insured replaces the keys/ignition devices (at the Insurer's cost) and (ii) a new risk inspection is carried out. The insured must not keep registration documents, keys or remote controls inside the vehicle. No theft compensation is paid if keys were left in the ignition with doors unlocked when the vehicle was unattended, unless constructively impossible.
Claim notification deadline
The insured must notify the Insurer as soon as possible, but no later than 48 hours from the occurrence/discovery of the insured event, by calling the Insurer's Call Center number, stating the policy series and number, vehicle identification data, location, date, time, causes, circumstances and probable extent of damage. For theft: the insured must file a police report immediately after discovery; original registration certificate, vehicle identity card and all sets of functional keys must be submitted to the Insurer within a maximum of 2 working days (5 working days for events abroad) from the occurrence/discovery of theft. All documents required for claim handling must be submitted within 90 days of notifying the event. The Insurer must pay compensation within 15 calendar days of receiving the complete documentation.
Deductible rules
The insurance contract may be concluded with deductible franchises per insured event, specified in the Policy. Deductibles are differentiated for: partial losses (may vary by number of events; accidents caused solely by an identified third party with valid MTPL are excluded from the event count); total losses (percentage of the insured sum, deducted from the total-loss indemnity, also applicable in subrogation cases); vandalism on tyres (50% of tyre damage, minimum the Policy deductible, when tyres have exceeded legal wear limits). The Insurer may offset outstanding premium instalments against any indemnity owed. In the case of total loss, this offset is mandatory.
Where to buy
Policy specifics
Theft coverage
Covers total or partial theft and attempted theft of the vehicle
Natural phenomena coverage
Covers damages caused by natural disasters such as hail, storms, floods, earthquakes, or other weather events
Fire coverage
Covers damages to the vehicle resulting from fire or lightning strikes
Windscreen damage coverage
Covers damage to vehicle windscreen and glass components
Driver accident coverage
Provides coverage for driver death, permanent disability, and temporary work incapacity resulting from vehicle accidents
Deductible (franchise)
Contract may include applicable deductibles per insured event, with specific amounts or percentages of insured amount to be borne by policyholder
Insured amount limit
Maximum indemnity payable by insurer for all insured events within one insurance year cannot exceed specified limits in policy
Premium payment terms
Insurance premium must be paid in full advance or in installments as specified in policy; payment methods include bank transfer, payment order, or online portal
Policy cancellation conditions
Insurance contract may be cancelled/terminated at any time during its validity period under conditions specified in policy terms