Extracted from source documents

Allianz Casco (own-damage car insurance) (Moje Auto)

Underwritten by Allianz – Slovenská poisťovňa, a. s. · Slovakia

casco (own-damage car insurance) from Allianz for the Slovakia market, with online purchase and 24/7 assistance.

Verified Aug 26, 2026 · Terms dated 2025-06-15Sources

Online purchase24/7 helpline

Unique selling points

Online Sprievodca škodou lets you track your claim live on mobile or PC and upload photos/documents directly through the link sent after reporting.

If you accept a budgeted repair estimate, Allianz guarantees payment within 2 business days of your consent.

No deductible applies to windscreen repair (as opposed to replacement) or to damage covered by the at-fault driver's PZP.

The MAX package includes GAP coverage paying out the full new-vehicle replacement value on total loss or theft of vehicles under 6 months old, at no extra rider cost.

In the MAX package, a replacement vehicle can be used even while your car remains drivable during repair.

Coverage limits

Conditional

Own damage (collision/accident) coverage

Conditional

Covers mechanical damage to the vehicle, its parts and accessories caused by sudden, random, external events such as a collision or crash. Only included in the MAX package. The maximum payout is the insured sum (poistná suma) agreed in the policy. Damage from fluid shortage, design/manufacturing defects, wear and tear, or use contrary to the agreed purpose is excluded.

Page 31

Section: 2.1 Čo je predmetom poistenia? > MAX > Havária – škody na poistenom vozidle (vlastná škoda)

Škody na vozidle, jeho častiach a príslušenstve v dôsledku: pôsobenia náhlych, náhodných, vonkajších udalostí, ktoré spôsobia mechanické poškodenie (zrážka alebo stret poisteného vozidla s iným predmetom).

Conditional

Total loss coverage

Conditional

A loss is classified as a total loss when repair is not economically viable, i.e. repair costs exceed 90% of the vehicle's general (market) value; in that case a cash payout is preferred over repair. Total loss arising from an accident is payable under the MAX package's own-damage (Havária) cover, and total loss from theft under the Odcudzenie cover (EXTRA/MAX). In the MAX package, the GAP/financial-loss cover additionally tops up the payout to the vehicle's original new-vehicle value (východisková hodnota) for vehicles that were under 6 months old at policy inception.

Page 67

Section: 2.6 Vysvetlenie poistných pojmov

Totálna škoda Škoda na poistenom vozidle, ktorá nemôže byť opravená alebo oprava nie je ekonomicky výhodná. Ekonomicky nevýhodná oprava je taká, pri ktorej sú náklady na opravu vyššie ako 90 % všeobecnej hodnoty vozidla.

Conditional

Partial damage (repair) coverage

Conditional

Partial damage from a covered collision (Havária, MAX package) is settled by repair. In a contracted workshop, material is reimbursed up to manufacturer/authorised-importer prices and labor at the authorised workshop's time norms and hourly rate. In a non-contracted workshop, labor is capped at up to €36.00 incl. VAT/hour and the painting coefficient at up to 100% if not repaired at a brand-authorised workshop. If settled by budget/estimate without receipts, material is reimbursed at 80% of manufacturer price and labor at €20 excl. VAT/hour.

Page 45

Section: 2.4 Stala sa škoda – ako ďalej?

Pri oprave v zmluvnom servise: materiál (náhradné diely, lakovací materiál a pod.) maximálne do výšky cien stanovených výrobcom/autorizovaným dovozcom vozidiel danej značky a typu vozidla, náklady na prácu stanovené na základe časových noriem, technologických postupov a hodinovej sadzby určených autorizovanou opravovňou danej značky a typu vozidla.

Conditional

Theft and robbery coverage

Conditional

Covers theft/robbery of a properly secured vehicle, its parts or accessories, damage caused during a theft or attempted theft, and theft of luggage carried inside the vehicle. Included in EXTRA and MAX packages. Payment requires a police report, the security device to have been active, keys/remotes not left within the offender's reach, and all original keys/remotes/security-device controls to be surrendered to the insurer. Maximum payout is the insured sum agreed in the policy.

Page 29

Section: 2.1 Čo je predmetom poistenia? > EXTRA > Odcudzenie

odcudzenie riadne zabezpečeného vozidla, jeho častí alebo príslušenstva; poškodenie časti vozidla v dôsledku odcudzenia, pokusu o odcudzenie; odcudzenie batožiny uloženej vo vnútri vozidla

Conditional

Glass damage coverage

Conditional

Covers damage or destruction of the vehicle's glass parts caused by an accident, theft/attempted theft, vandalism, or an animal damaging a parked vehicle. Included in EXTRA and MAX packages, up to the insured sum in the policy. If the glass can be repaired instead of replaced, indemnity for the repair is capped at €30 incl. VAT; costs above this are not reimbursed. Does not apply to trailers/semi-trailers, except caravan-type trailers.

Page 30

Section: 2.1 Čo je predmetom poistenia? > EXTRA > Rozbitie skla

Poškodenie alebo zničenie sklenených častí vozidla v dôsledku: nehody (náraz do sklenenej časti), odcudzenia, pokusu o odcudzenie, vandalizmu, poškodenia zaparkovaného vozidla zvieraťom do výšky poistnej sumy uvedenej v poistnej zmluve.

Conditional

Natural perils (živel) coverage

Conditional

Covers damage to the insured vehicle from flood, windstorm, hail, atmospheric precipitation, lightning strike, earthquake, landslide, and snow/ice load or avalanche. Included from the PLUS package upward (PLUS, EXTRA, MAX). For vehicles older than 10 years, reduced-scope PLUS-MINI or EXTRA-MINI packages may be selected instead of PLUS/EXTRA. Excludes pollution damage and damage occurring while a protective part of the vehicle (windows, doors, bonnet, boot) was open, dismantled or removed.

Page 20

Section: 2.1 Čo je predmetom poistenia? > PLUS > Živel

Škody na poistenom vozidle spôsobené živelnými udalosťami: povodeň, záplava, mechanické poškodenie vozidla v dôsledku pôsobenia vody... víchrica, búrlivý vietor, krupobitie, atmosférické zrážky, úder blesku, zemetrasenie, zosuv pôdy, ťarcha snehu, ľadu, lavína.

Conditional

Vandalism coverage

Conditional

Covers damage to the insured vehicle caused by vandalism (intentional damage by a third party). Included in EXTRA and MAX packages. Excludes damage caused by the policyholder's gross negligence (e.g. leaving the vehicle unattended long-term in an unguarded, remote location, leaving keys in the vehicle), damage not reported to and investigated by the police, and mere tire damage where tread depth does not fall below the legal minimum.

Page 30

Section: 2.1 Čo je predmetom poistenia? > EXTRA > Vandalizmus

Škody na poistenom vozidle v dôsledku vandalizmu.

Covered

Roadside assistance services

Covered

Basic assistance is included from the base COMFORT package: on-site repair (up to 1 hour labor), towing to a contracted workshop within 20 km, tyre change, passenger transport up to 50 km, and information services. Extended assistance (PLUS, EXTRA, MAX) adds towing up to 150 km, a replacement vehicle, accommodation (up to 3 nights/€75/person/night) or return-home transport, passenger transport up to 100 km, fuel delivery, recovery trip for a found stolen vehicle, transport of remains, and removal of vehicle wreckage up to €125. Assistance territory is geographic Europe (incl. European Turkey and Greek Cyprus, excl. Belarus, Russia, Ukraine, Moldova); the NONSTOP assistance line is available 24/7.

Page 14

Section: 2.1 Čo je predmetom poistenia? > COMFORT > Asistenčné služby (základné)

V rámci Asistenčných služieb (základných) v balíku COMFORT vám poskytneme: opravu vozidla na mieste udalosti, odťah vozidla, prepravu osôb, informácie, výmenu pneumatiky na mieste udalosti v prípade defektu.

Conditional

Replacement vehicle coverage

Conditional

Part of extended assistance (PLUS, EXTRA, MAX only). Provides a replacement vehicle one class below the insured vehicle (max. lower-medium class, e.g. VW Golf/Škoda Rapid). For breakdown, wrong/no fuel, or lockout: up to 4 consecutive days, max. 2x per policy period. For damage, total loss, vandalism or theft (with police report): up to 6 consecutive days. In the MAX package, a replacement vehicle can also be used while the insured vehicle is still drivable but under repair.

Page 22

Section: 2.1 Čo je predmetom poistenia? > PLUS > Asistenčné služby (rozšírené)

zorganizujeme a uhradíme skutočné náklady na požičanie o triedu nižšieho náhradného vozidla ako je trieda poisteného vozidla, maximálne však vozidla nižšej strednej triedy (pre tieto účely je takým vozidlom napr. Volkswagen Golf, Škoda Rapid, Ford Focus, Seat Leon, Honda Civic).

Covered

Driver and passenger accident insurance

Covered

Covers accidental injury or death of the driver and passengers of the insured vehicle involved in a traffic accident while driving/riding in, entering/exiting, or loading/unloading/repairing the vehicle. Death pays the full insured sum; permanent disability of 70% or more pays up to the insured sum. Included from the base COMFORT package (basic level); PLUS, EXTRA and MAX carry double the per-person limits of COMFORT. The exact EUR limit per person is set individually in the policy.

Page 18

Section: 2.1 Čo je predmetom poistenia? > COMFORT > Úrazové poistenie (základné)

Poistenie sa vzťahuje na úraz vodiča poisteného vozidla a prepravované osoby, ak sú účastníkmi dopravnej nehody a táto osoba: vedie poistené vozidlo alebo sa ním prepravuje...

Key conditions

Repair network requirements

Repairs at a contracted (zmluvný) workshop offer a faster repair time, guaranteed service quality and direct invoice settlement with the insurer, without upfront payment by the policyholder. Repairs at a non-contracted workshop are reimbursed for material up to manufacturer/authorised-importer prices (if purchase from an authorised supplier is proven) and for labor at market time-norms and rates, with the hourly rate capped at €36.00 incl. VAT and the painting coefficient at max. 100% if the workshop is not authorised for the vehicle's brand.

Anti-theft requirements

Recognised security devices are: alarm, mechanical steering-wheel-lever lock, electronic vehicle-tracking system, and immobiliser. Devices fitted by the manufacturer or by a company certified to install them are accepted. Security devices are not required for tractors, other agricultural machines, construction machines, and trailers. For a theft claim to be paid, the device must have been active/engaged at the time of theft, keys/remotes must not have been left in or within reach of the vehicle, all original keys/remotes and security-device controllers must be surrendered to the insurer, and a police report confirming investigation of the incident is required.

Claim notification deadline

A claim must be reported within 15 days of occurrence if it happened in Slovakia, or within 30 days if it occurred abroad. Late reporting beyond this deadline (without a valid reason) reduces the indemnity by 20%.

Deductible rules

The deductible (spoluúčasť) agreed in the policy is deducted from indemnity under Havária, Odcudzenie, Živel, Vandalizmus and glass claims. It does not apply to PZP, legal assistance, roadside assistance, accident insurance, or the financial-loss (GAP) cover, nor to windscreen repair (as opposed to replacement) where no other vehicle damage occurred, nor where the loss is covered by the at-fault party's PZP. In the EXTRA and MAX packages, an increased deductible of 50% of the indemnity (at least the contractual deductible) applies to losses occurring between policy start and successful completion of the required vehicle inspection/photo documentation (due within 5 days of policy start); if the inspection is never completed, the increased deductible applies until the end of the policy.

Direct payment

If you choose repair through Allianz's contracted repair network, the insurer settles the invoice directly with the workshop, so you do not have to pay for the repair out of pocket.

Territorial scope

Mandatory MTPL (PZP) is valid in Green Card system countries. Assistance services apply across geographic Europe, including European Turkey and the Greek part of Cyprus, excluding Belarus, Russia, Ukraine and Moldova. Other casco covers included in the package apply to damage occurring in geographic Europe. Legal assistance applies only within the Slovak Republic.

Documents

Policy specifics

Natural catastrophe coverage

Coverage for damage caused by natural disasters such as flood, heavy wind, earthquake, landslide, hail, lightning, snow avalanche, snow/ice load

Source

Section: Vyberte si z našich 4 balíkov poistenia auta

Kryje škody v dôsledku živelných udalostí (povodeň, záplava, víchrica, búrlivý vietor, zemetrasenie, zosuv pôdy, atmosférické zrážky, krupobitie, úder blesku, snehová lavína, ťarcha snehu alebo ľadu).

Vehicle theft and robbery coverage

Coverage for theft or illegal taking of the vehicle or theft of its accessories or parts

Source

Section: Vyberte si z našich 4 balíkov poistenia auta

Kryje krádež vozidla.

Vandalism and malicious damage coverage

Coverage for damage resulting from vandalism or intentional damage caused by third parties to the insured vehicle

Source

Section: Vyberte si z našich 4 balíkov poistenia auta

Kryje škody v dôsledku vandalizmu.

GAP insurance (gap coverage)

Coverage for the financial loss (gap) between the vehicle's insured value and the amount owed on a loan or lease in case of total loss

Source

Section: Vyberte si z našich 4 balíkov poistenia auta

V prípade krádeže alebo totálnej škody kryje vozidlo vo výške východiskovej hodnoty nového vozidla - GAP. Platí pre vozidlá nie staršie ako 6 mesiacov a po dobu uvedenú v poistnej zmluve.

Anti-theft security device requirement

Vehicle must be equipped with approved anti-theft security devices. Requirements vary based on the insured value of the vehicle.

Source

Claim settlement method options

For comprehensive (CASCO) claims, policyholder can choose between cash settlement or repair through contracted repair network partners

Source

Deductible (coinsurance) requirements

Policyholder bears a contractually agreed portion of each insured loss (deductible/coinsurance amount)

Source

Vehicle inspection and loss adjustment requirement

Insurer must inspect the vehicle damage before settling a claim to verify coverage applicability and damage extent

Source

Reduced-scope MINI package eligibility for older vehicles

For vehicles older than 10 years, PLUS-MINI or EXTRA-MINI packages may be selected instead of the standard PLUS or EXTRA packages, in addition to COMFORT.

Source

Sources

Allianz Casco (own-damage car insurance)