
Allianz Travel insurance (Celorocne Cestovne Poistenie)
Underwritten by Allianz - Slovenská poisťovňa, a.s. · Slovakia
travel insurance from Allianz for the Slovakia market, with online purchase and 24/7 assistance.
Verified Aug 26, 2026 · Terms dated 2025-05-31Sources
Key facts
- Personal liability up to €200,000
Unique selling points
Balík Extra offers medical expenses cover up to 1 million EUR.
Continuous assistance service is available in the Slovak language, including direct payment guarantees to foreign healthcare providers.
Only a small 16 EUR franchise applies to medical expenses claims, with full payment above that threshold.
Balík Max additionally covers mountain and foreign rescue service costs up to 16,600 EUR per rescue service.
Cover is automatically extended at no extra cost if hospitalization or unavoidable transport disruption delays the insured's return.
Coverage limits
Medical expenses abroad
€1M
Aggregate limit of 1,000,000 EUR for medical expenses arising from injury, sudden illness or death abroad, inclusive of all sub-limits (dental, accompanying person accommodation/transport, medical aids). Costs from a terrorist act are covered only up to 100,000 EUR and only for 14 days from the first act. A franchise of 16 EUR applies: no benefit is paid if the claim is at or below this amount, but the full amount is paid once it is exceeded.
Section: Článok 5: Limit poistného plnenia a poistná suma
Liečebné náklady - limit poistného plnenia vrátane limitov podľa písm. a) až d): 1 000 000 EUR
Emergency medical treatment
Covered
No limit stated
Covers reasonable and necessary costs of medical care provided due to a sudden change in health leading to stabilisation, within the overall 1,000,000 EUR medical expenses limit; only bezprostredne necessary treatment is covered, not planned or non-urgent care.
Section: Článok 19: Poistné plnenie a zamietnutie poistného plnenia
pois ovate uhradí primerané a nevyhnutné náklady na: a) zdravotnú starostlivos poskytnutú poistenému v dôsledku náhlej zmeny jeho zdravotného stavu vedúcu k stabilizácii jeho zdravotného stavu
Hospitalization abroad
Covered
No limit stated
Hospitalization costs are covered within the aggregate 1,000,000 EUR medical expenses limit, only up to the point the treating physician certifies the insured is fit for repatriation. A separate 1,200 EUR sub-limit (of which max 100 EUR/night) covers accommodation and transport for one accompanying adult from the 8th day of hospitalization. This product does not include a separate daily hospitalization cash benefit (denné odškodné).
Section: Článok 5: Limit poistného plnenia a poistná suma
na ubytovanie a prepravu osoby v prípade hospitalizácie poisteného (čl. 19 ods. 7 písm. a) a b) VPP-CP) 1 200 EUR z toho na ubytovanie 100 EUR/1 deň
Outpatient treatment
Covered
No limit stated
Covers necessary ambulatory treatment and transport to the nearest suitable healthcare facility, within the overall 1,000,000 EUR medical expenses limit.
Section: Článok 19: Poistné plnenie a zamietnutie poistného plnenia
prepravu poisteného k akútnemu ošetreniu alebo vyšetreniu do zdravotníckeho zariadenia nachádzajúceho sa najbližšie k miestu pobytu, vrátane cesty späť
Emergency dental treatment
€335
Covers acute dental treatment needed to relieve pain, up to 335 EUR per event; total dental costs during the policy period are capped at twice this limit (670 EUR). Not covered if resulting from neglected dental prevention or unfinished treatment at home.
Section: Článok 5: Limit poistného plnenia a poistná suma
na akútne zubné ošetrenie (čl. 19 ods. 1 písm. e) VPP-CP) 335 EUR
Medical transport
Covered
No limit stated
Covers the transport of the insured to acute treatment or examination at the nearest suitable healthcare facility, including the return journey, within the overall medical expenses limit.
Section: Článok 19: Poistné plnenie a zamietnutie poistného plnenia
prepravu poisteného k akútnemu ošetreniu alebo vyšetreniu do zdravotníckeho zariadenia nachádzajúceho sa najbližšie k miestu pobytu, vrátane cesty späť
Medical evacuation / repatriation
Covered
No limit stated
Covers repatriation by a medically indicated means of transport when the originally planned method/time cannot be used; the insurer or assistance company decides on the means and timing based on the treating physician's consent, within the overall medical expenses limit.
Section: Článok 19: Poistné plnenie a zamietnutie poistného plnenia
repatriáciu poisteného lekársky indikovaným dopravným prostriedkom, ak nie je z lekárskeho hľadiska možné použiť pôvodne plánovaný spôsob a čas prepravy
Repatriation of mortal remains
Covered
No limit stated
In case of death, covers repatriation of the insured's mortal remains, or their cremation/burial at the place of the insured event, if pre-approved by the insurer or assistance company, within the overall medical expenses limit.
Section: Článok 19: Poistné plnenie a zamietnutie poistného plnenia
nákladov na repatriáciu telesných pozostatkov poisteného, prípadne ich spopolnenie alebo uloženie v mieste poistnej udalosti za predpokladu, že tieto náklady boli vynaložené so súhlasom poisťovateľa alebo asistenčnej spoločnosti
Search and rescue costs
€16.6K
Rescue costs directly connected to an injury or sudden illness (mountain rescue in SR or rescue service abroad) are covered up to 3 days as part of medical expenses cover. A separate, optional 'poistenie nákladov na záchrannú činnosť', available only with the Max package, covers mountain rescue service costs up to 16,600 EUR and rescue service costs abroad up to 16,600 EUR.
Section: Článok 5: Limit poistného plnenia a poistná suma
Poistenie nákladov na záchrannú činnosť (čl. 2 ods. 1 písm. j) VPP-CP) a) záchranná činnosť horskej služby 16 600 EUR b) záchranná činnosť záchrannej služby 16 600 EUR
COVID-19 treatment
No limit stated
No specific COVID-19 provision is stated. The insurer may reject benefits arising from an illness that was spreading as an epidemic or pandemic in a destination officially flagged as high-risk before the trip began.
Section: Článok 19: Poistné plnenie a zamietnutie poistného plnenia
má poisťovateľ právo poistné plnenie vzniknuté v dôsledku choroby, ktorá sa v čase vzniku poistnej udalosti vyskytovala a šírila ako epidémia alebo pandémia, zamietnuť.
Pre-existing health conditions
Excluded
Costs of treating illnesses (including post-injury conditions) that existed at policy conclusion and that required hospitalization or worsened in the preceding 12 months are excluded; however, the insurer still pays for acute treatment strictly necessary to avert an immediate threat to life or health.
Section: Článok 20: Škody z plnenia vylúčené
náklady spojené s liečbou ochorení, vrátane poúrazových stavov, ktoré existovali v čase uzatvárania poistnej zmluvy, a ktoré si počas bezprostredne predchádzajúcich 12 mesiacov... vyžadovali hospitalizáciu alebo sa zhoršovali... poisťovateľ uhradí iba náklady súvisiace s poskytnutím akútneho ošetrenia
Winter sports cover
Covered
No limit stated
Standard winter sports (skiing, cross-country skiing, snowboarding, sledding, bobsleighing, snowtubing and recreational skating) performed on marked and operated pistes/tracks are covered under the standard medical expenses limit without needing a risk-group add-on.
Section: Článok 1: Výklad pojmov
Zimné športy: lyžovanie vrátane trávového, beh na lyžiach vrátane behu na kolieskových lyžiach, snowboarding, sánkovanie, bobovanie, snowtubing a to na vyznačených a prevádzkovaných lyžiarskych zjazdovkách
Risk sports and activities cover
Optional
No limit stated
Injuries arising from risk sports, risk activities or risk work listed in the insurer's risk-group table are excluded unless the 'riziková skupina' add-on is agreed for a premium surcharge; if agreed, the standard medical expenses/accident/liability limits apply. This add-on cannot be arranged for insured persons aged 71 or over at policy start.
Section: Článok 7: Riziková skupina
Rizikovú skupinu v zmysle tohto článku nie je možné dojednať pre seniorov.
Pregnancy complications
Conditional
No limit stated
Complications of pregnancy are covered as a sudden illness only up to the end of the 26th week of pregnancy, within the overall medical expenses limit (see medical_expenses). Costs arising after the 26th week, including childbirth and its complications, are excluded, as are costs from a risk pregnancy diagnosed by a doctor before the trip began.
Section: Článok 20: Škody z plnenia vylúčené
náklady vynaložené z dôvodu tehotenstva vzniknuté po ukončení 26. týždňa tehotenstva, vrátane pôrodu a jeho komplikácií
Personal liability
€200K
Covers liability for damage caused to a third party's health or property up to 200,000 EUR per event, with a total cap of three times this limit for all events in the policy period. A deductible of 5% (minimum 50 EUR, maximum 350 EUR) applies to each claim.
Section: Článok 5: Limit poistného plnenia a poistná suma
Poistenie zodpovednosti za škodu (čl. 2 ods. 1 písm. d) VPP-CP) Limit poistného plnenia: 200 000 EUR
Legal assistance abroad
€1.2K
As part of supplementary assistance services, the insurer arranges legal assistance and covers related costs up to 1,200 EUR in the event of criminal, administrative or civil proceedings against the insured abroad. Excludes matters related to motor vehicle operation, occupation/business, or drug/weapon offences.
Section: Článok 5: Limit poistného plnenia a poistná suma
a) právna pomoc (čl. 56 ods. 1 VPP-CP) 1 200 EUR
24/7 assistance service
Covered
A contracted assistance company provides continuous (nonstop) assistance services in connection with insured events, without a stated coverage cap; the insurer reimburses documented phone call costs with the assistance company up to 20 EUR.
Section: Článok 16: Povinnosti poisťovateľa
pois ovate uhradí preukázateľné náklady na telefónne hovory s asistenčnou spoločnosťou... maximálne však do výšky 20 EUR
Key conditions
Assistance call deadline
The insured must notify the insurer or the assistance company of an insured event without undue delay; in case of hospitalization, the assistance company must be contacted without undue delay after presenting proof of insurance.
Unauthorized treatment
Costs incurred without the insurer's prior consent are excluded, except for immediate outpatient/urgent care needed for a sudden, life-threatening change in health or to remove acute pain.
Purchase while abroad
If the insured is already outside Slovakia when the policy is concluded, cover does not start until 6 days after conclusion; this waiting period does not apply if the new policy immediately continues an existing travel policy with the same insurer.
Chronic conditions
Treatment costs for illnesses (including post-injury conditions) that required hospitalization or worsened during the 12 months before the policy was concluded are excluded, except for acute treatment strictly necessary to avert immediate danger to life or health.
Pregnancy
Pregnancy-related sudden illness is covered up to the end of week 26; costs after week 26, including birth and its complications, and costs from a pre-trip risk pregnancy, are excluded.
Pre-existing condition exclusions
Illnesses or post-injury conditions existing at conclusion of the policy that required hospitalization or worsened in the preceding 12 months are excluded from cover, except for acute life/health-saving treatment.
Coverage duration limit
Short-term travel insurance can be arranged for a maximum of 90 days; annual (celoročné) insurance runs for 12 uninterrupted months. Cover is automatically extended by up to 3 days if hospitalization exceeds the agreed period, or until the end of the next day if return transport is disrupted by extraordinary, unavoidable circumstances.
Direct payment
The assistance company arranges direct payment guarantees to healthcare providers for hospitalization and informs the medical facility about the method of payment, so the insured is generally not required to pay upfront for hospitalization costs covered by the policy.
Territorial scope
Medical expenses cover does not apply on the territory of the Slovak Republic or in the insured's country of permanent residence/citizenship (except for short stays under specific conditions); Zone C excludes the USA and Canada; Zone A excludes overseas territories associated with Denmark, France, the Netherlands, Norway and the UK; insurance is invalid where the insured stays illegally or works without a valid permit.
Documents
Special Insurance Terms and Conditions for Travel Insurance (effective 31.5.2025) (opens in a new tab)
Terms & conditions · PDF
General Insurance Terms and Conditions for Travel Insurance and Assistance Services (opens in a new tab)
Terms & conditions · PDF
Insurance Product Information Document - Annual Travel Insurance and Assistance Services (effective 31.5.2025) (opens in a new tab)
Product information sheet · PDF
Policy specifics
Medical expenses coverage limit
Maximum coverage of 1,000,000 EUR for medical expenses from injury, sudden illness or death abroad for most packages; 100,000 EUR limit applies for terrorist acts
SourceSection: Cestovné poistenie > Poistenie liečebných nákladov v zahraničí
V rámci komerčného cestovného poistenia uhradíme za vás nevyhnutné liečebné náklady v zahraničí, vzniknuté v dôsledku úrazu, náhleho ochorenia alebo smrti.
Waiting period for insurance activation
6-day waiting period applies when policyholder is outside Slovak Republic at time of policy issuance; does not apply for continuous coverage continuation
SourcePage 2Section: Kedy začína a končí krytie?
Ak sa v čase vyhotovenia návrhu poistnej zmluvy nenachádzate na území SR, poistenie nezačne skôr, ako uplynutím 6 dní odo dňa vyhotovenia návrhu poistnej zmluvy.
Assistance services included
Basic assistance services connected to medical emergencies are included; cover medical facility arrangements, cost guarantees to healthcare providers, and repatriation services 24/7 in Slovak language
SourceSection: Cestovné poistenie > Asistenčné služby Allianz Assistance
Asistenčné služby poskytuje spoločnosť Allianz Assistance nepretržite 24 hodín po celom svete.
Pregnancy exclusion after 26 weeks
Not established from the insurer's documents
Pregnancy after week 26 of pregnancy, including complications and childbirth, is not covered
SourceThird-party source, not the insurer's documentSection: Aké je cenové postavenie cestovného poistenia Allianz? > ❌ Hlavné výluky
❌ Tehotenstvo po 26. týždni vrátane komplikácií a pôrodu nie je kryté
War and conflict exclusion
Travel insurance does not cover damages resulting from war conflicts, internal unrest, or repressive state measures; terrorism coverage limited to specific conditions
SourceSection: Cestovné poistenie > Ďalšie informácie k cestovnému poisteniu
Cestovné poistenie sa nevzťahuje na škodu spôsobenú dôsledkom vojnových udalostí, vnútorných nepokojov alebo represívnych zásahov štátnych orgánov.
Repatriation service
Transport of insured person, close relatives, or deceased remains back to Slovak Republic is organized and covered by assistance partner in medical emergencies
SourceSection: Cestovné poistenie > Poistenie liečebných nákladov v zahraničí
prevoz poisteného do vlasti (repatriácia) prevoz telesných pozostatkov poisteného do vlasti (repatriácia)
Hazard sports coverage surcharge
Risky sports and risky work activities require separate add-on coverage with 100% surcharge to base premium; comprehensive list of risk activities specified in policy conditions
SourceSection: Odpovede na najčastejšie otázky k cestovnému poisteniu
Riziková skupina v rozsahu rizikových športov, rizikových činností a rizikových prác je stanovená v Tabuľke - Rizikové skupiny pre účely cestovného poistenia, ktorá je súčasťou poistných podmienok.
Premium payment timing requirement
Full premium must be paid no later than day before insurance start date; payment made via bank transfer; contract formed upon payment completion
SourcePage 2Section: Kedy a ako uhrádzam platbu?
Poistné platíte jednorazovo za celú poistnú dobu a je potrebné ho uhradiť najneskôr v deň predchádzajúci dňu začiatku poistenia... Poistné uhrádzajte bankovým prevodom.
Geographic coverage zones
Coverage applies only to events occurring within agreed geographic territory (specific country, zone A/B/C, Europe, or worldwide); insured person must be in covered zone
SourcePage 2Section: Kde sa na mňa vzťahuje krytie?
Poistenie sa vzťahuje na udalosti, ktoré nastali na území štátov patriacich do zóny dojednanej v poistnej zmluve.
Sources
- hellosafe.comhttps://hellosafe.com/sk/travel-insurance/allianz(opens in a new tab)
- allianz.skhttps://www.allianz.sk/content/dam/onemarketing/cee/azsk/dalsie-produkty/cestovn%C3%A9-poistenie/2025/allianz_sk_cestovanie-osobitne-poistne-podmienky-pre-cestovne-poistenie_31052025.pdf#page=2(opens in a new tab)
- allianz.skhttps://www.allianz.sk/content/dam/onemarketing/cee/azsk/dalsie-produkty/cestovn%C3%A9-poistenie/2025/allianz_sk_cestovanie-osobitne-poistne-podmienky-pre-cestovne-poistenie_31052025.pdf#page=3(opens in a new tab)
- allianz.skhttps://www.allianz.sk/content/dam/onemarketing/cee/azsk/dalsie-produkty/cestovn%C3%A9-poistenie/2025/allianz_sk_cestovanie-osobitne-poistne-podmienky-pre-cestovne-poistenie_31052025.pdf#page=4(opens in a new tab)
- allianz.skhttps://www.allianz.sk/content/dam/onemarketing/cee/azsk/dalsie-produkty/cestovn%C3%A9-poistenie/2025/ipid/allianz_sk-cestovanie-IPID-celoro%C4%8Dn%C3%A9-cestovn%C3%A9-poistenie-a-asisten%C4%8Dn%C3%A9-slu%C5%BEby%20_31052025.pdf#page=2(opens in a new tab)
- allianz.skhttps://www.allianz.sk/content/dam/onemarketing/cee/azsk/dalsie-produkty/cestovn%C3%A9-poistenie/nov%C3%A9-logo/dopl%C5%88uj%C3%BAce-dokumenty/Vseobecne-poistne-podmienky-7080-2.pdf#page=10(opens in a new tab)
- allianz.skhttps://www.allianz.sk/content/dam/onemarketing/cee/azsk/dalsie-produkty/cestovn%C3%A9-poistenie/nov%C3%A9-logo/dopl%C5%88uj%C3%BAce-dokumenty/Vseobecne-poistne-podmienky-7080-2.pdf#page=11(opens in a new tab)
- allianz.skhttps://www.allianz.sk/content/dam/onemarketing/cee/azsk/dalsie-produkty/cestovn%C3%A9-poistenie/nov%C3%A9-logo/dopl%C5%88uj%C3%BAce-dokumenty/Vseobecne-poistne-podmienky-7080-2.pdf#page=4(opens in a new tab)
- allianz.skhttps://www.allianz.sk/content/dam/onemarketing/cee/azsk/dalsie-produkty/cestovn%C3%A9-poistenie/nov%C3%A9-logo/dopl%C5%88uj%C3%BAce-dokumenty/Vseobecne-poistne-podmienky-7080-2.pdf#page=9(opens in a new tab)
- allianz.skhttps://www.allianz.sk/sk/sukromne-osoby/cestovanie/cestovne-poistenie.html(opens in a new tab)
Allianz Travel insurance