Extracted from source documents

Allianz Travel insurance (Celorocne Cestovne Poistenie)

Underwritten by Allianz - Slovenská poisťovňa, a.s. · Slovakia

travel insurance from Allianz for the Slovakia market, with online purchase and 24/7 assistance.

Verified Aug 26, 2026 · Terms dated 2025-05-31Sources

Online purchase24/7 helpline

Unique selling points

Balík Extra offers medical expenses cover up to 1 million EUR.

Continuous assistance service is available in the Slovak language, including direct payment guarantees to foreign healthcare providers.

Only a small 16 EUR franchise applies to medical expenses claims, with full payment above that threshold.

Balík Max additionally covers mountain and foreign rescue service costs up to 16,600 EUR per rescue service.

Cover is automatically extended at no extra cost if hospitalization or unavoidable transport disruption delays the insured's return.

Coverage limits

Covered

Medical expenses abroad

€1M

Aggregate limit of 1,000,000 EUR for medical expenses arising from injury, sudden illness or death abroad, inclusive of all sub-limits (dental, accompanying person accommodation/transport, medical aids). Costs from a terrorist act are covered only up to 100,000 EUR and only for 14 days from the first act. A franchise of 16 EUR applies: no benefit is paid if the claim is at or below this amount, but the full amount is paid once it is exceeded.

Clause Čl. 5Page 2/4

Section: Článok 5: Limit poistného plnenia a poistná suma

Liečebné náklady - limit poistného plnenia vrátane limitov podľa písm. a) až d): 1 000 000 EUR

Covered

Emergency medical treatment

Covered

No limit stated

Covers reasonable and necessary costs of medical care provided due to a sudden change in health leading to stabilisation, within the overall 1,000,000 EUR medical expenses limit; only bezprostredne necessary treatment is covered, not planned or non-urgent care.

Clause Čl. 19Page 9

Section: Článok 19: Poistné plnenie a zamietnutie poistného plnenia

pois ovate uhradí primerané a nevyhnutné náklady na: a) zdravotnú starostlivos poskytnutú poistenému v dôsledku náhlej zmeny jeho zdravotného stavu vedúcu k stabilizácii jeho zdravotného stavu

Covered

Hospitalization abroad

Covered

No limit stated

Hospitalization costs are covered within the aggregate 1,000,000 EUR medical expenses limit, only up to the point the treating physician certifies the insured is fit for repatriation. A separate 1,200 EUR sub-limit (of which max 100 EUR/night) covers accommodation and transport for one accompanying adult from the 8th day of hospitalization. This product does not include a separate daily hospitalization cash benefit (denné odškodné).

Clause Čl. 5Page 2/4

Section: Článok 5: Limit poistného plnenia a poistná suma

na ubytovanie a prepravu osoby v prípade hospitalizácie poisteného (čl. 19 ods. 7 písm. a) a b) VPP-CP) 1 200 EUR z toho na ubytovanie 100 EUR/1 deň

Covered

Outpatient treatment

Covered

No limit stated

Covers necessary ambulatory treatment and transport to the nearest suitable healthcare facility, within the overall 1,000,000 EUR medical expenses limit.

Clause Čl. 19Page 9

Section: Článok 19: Poistné plnenie a zamietnutie poistného plnenia

prepravu poisteného k akútnemu ošetreniu alebo vyšetreniu do zdravotníckeho zariadenia nachádzajúceho sa najbližšie k miestu pobytu, vrátane cesty späť

Covered

Emergency dental treatment

€335

Covers acute dental treatment needed to relieve pain, up to 335 EUR per event; total dental costs during the policy period are capped at twice this limit (670 EUR). Not covered if resulting from neglected dental prevention or unfinished treatment at home.

Clause Čl. 5Page 2/4

Section: Článok 5: Limit poistného plnenia a poistná suma

na akútne zubné ošetrenie (čl. 19 ods. 1 písm. e) VPP-CP) 335 EUR

Covered

Medical transport

Covered

No limit stated

Covers the transport of the insured to acute treatment or examination at the nearest suitable healthcare facility, including the return journey, within the overall medical expenses limit.

Clause Čl. 19Page 9

Section: Článok 19: Poistné plnenie a zamietnutie poistného plnenia

prepravu poisteného k akútnemu ošetreniu alebo vyšetreniu do zdravotníckeho zariadenia nachádzajúceho sa najbližšie k miestu pobytu, vrátane cesty späť

Covered

Medical evacuation / repatriation

Covered

No limit stated

Covers repatriation by a medically indicated means of transport when the originally planned method/time cannot be used; the insurer or assistance company decides on the means and timing based on the treating physician's consent, within the overall medical expenses limit.

Clause Čl. 19Page 9

Section: Článok 19: Poistné plnenie a zamietnutie poistného plnenia

repatriáciu poisteného lekársky indikovaným dopravným prostriedkom, ak nie je z lekárskeho hľadiska možné použiť pôvodne plánovaný spôsob a čas prepravy

Covered

Repatriation of mortal remains

Covered

No limit stated

In case of death, covers repatriation of the insured's mortal remains, or their cremation/burial at the place of the insured event, if pre-approved by the insurer or assistance company, within the overall medical expenses limit.

Clause Čl. 19Page 9

Section: Článok 19: Poistné plnenie a zamietnutie poistného plnenia

nákladov na repatriáciu telesných pozostatkov poisteného, prípadne ich spopolnenie alebo uloženie v mieste poistnej udalosti za predpokladu, že tieto náklady boli vynaložené so súhlasom poisťovateľa alebo asistenčnej spoločnosti

Conditional

Search and rescue costs

€16.6K

Rescue costs directly connected to an injury or sudden illness (mountain rescue in SR or rescue service abroad) are covered up to 3 days as part of medical expenses cover. A separate, optional 'poistenie nákladov na záchrannú činnosť', available only with the Max package, covers mountain rescue service costs up to 16,600 EUR and rescue service costs abroad up to 16,600 EUR.

Clause Čl. 5Page 3/4

Section: Článok 5: Limit poistného plnenia a poistná suma

Poistenie nákladov na záchrannú činnosť (čl. 2 ods. 1 písm. j) VPP-CP) a) záchranná činnosť horskej služby 16 600 EUR b) záchranná činnosť záchrannej služby 16 600 EUR

COVID-19 treatment

No limit stated

No specific COVID-19 provision is stated. The insurer may reject benefits arising from an illness that was spreading as an epidemic or pandemic in a destination officially flagged as high-risk before the trip began.

Clause Čl. 19 ods. 13Page 10

Section: Článok 19: Poistné plnenie a zamietnutie poistného plnenia

má poisťovateľ právo poistné plnenie vzniknuté v dôsledku choroby, ktorá sa v čase vzniku poistnej udalosti vyskytovala a šírila ako epidémia alebo pandémia, zamietnuť.

Excluded

Pre-existing health conditions

Excluded

Costs of treating illnesses (including post-injury conditions) that existed at policy conclusion and that required hospitalization or worsened in the preceding 12 months are excluded; however, the insurer still pays for acute treatment strictly necessary to avert an immediate threat to life or health.

Clause Čl. 20Page 10

Section: Článok 20: Škody z plnenia vylúčené

náklady spojené s liečbou ochorení, vrátane poúrazových stavov, ktoré existovali v čase uzatvárania poistnej zmluvy, a ktoré si počas bezprostredne predchádzajúcich 12 mesiacov... vyžadovali hospitalizáciu alebo sa zhoršovali... poisťovateľ uhradí iba náklady súvisiace s poskytnutím akútneho ošetrenia

Covered

Winter sports cover

Covered

No limit stated

Standard winter sports (skiing, cross-country skiing, snowboarding, sledding, bobsleighing, snowtubing and recreational skating) performed on marked and operated pistes/tracks are covered under the standard medical expenses limit without needing a risk-group add-on.

Clause 44)Page 4

Section: Článok 1: Výklad pojmov

Zimné športy: lyžovanie vrátane trávového, beh na lyžiach vrátane behu na kolieskových lyžiach, snowboarding, sánkovanie, bobovanie, snowtubing a to na vyznačených a prevádzkovaných lyžiarskych zjazdovkách

Optional

Risk sports and activities cover

Optional

No limit stated

Injuries arising from risk sports, risk activities or risk work listed in the insurer's risk-group table are excluded unless the 'riziková skupina' add-on is agreed for a premium surcharge; if agreed, the standard medical expenses/accident/liability limits apply. This add-on cannot be arranged for insured persons aged 71 or over at policy start.

Clause Čl. 7Page 4/4

Section: Článok 7: Riziková skupina

Rizikovú skupinu v zmysle tohto článku nie je možné dojednať pre seniorov.

Conditional

Pregnancy complications

Conditional

No limit stated

Complications of pregnancy are covered as a sudden illness only up to the end of the 26th week of pregnancy, within the overall medical expenses limit (see medical_expenses). Costs arising after the 26th week, including childbirth and its complications, are excluded, as are costs from a risk pregnancy diagnosed by a doctor before the trip began.

Clause Čl. 20Page 10

Section: Článok 20: Škody z plnenia vylúčené

náklady vynaložené z dôvodu tehotenstva vzniknuté po ukončení 26. týždňa tehotenstva, vrátane pôrodu a jeho komplikácií

Covered

Personal liability

€200K

Covers liability for damage caused to a third party's health or property up to 200,000 EUR per event, with a total cap of three times this limit for all events in the policy period. A deductible of 5% (minimum 50 EUR, maximum 350 EUR) applies to each claim.

Clause Čl. 5Page 3/4

Section: Článok 5: Limit poistného plnenia a poistná suma

Poistenie zodpovednosti za škodu (čl. 2 ods. 1 písm. d) VPP-CP) Limit poistného plnenia: 200 000 EUR

Covered

Legal assistance abroad

€1.2K

As part of supplementary assistance services, the insurer arranges legal assistance and covers related costs up to 1,200 EUR in the event of criminal, administrative or civil proceedings against the insured abroad. Excludes matters related to motor vehicle operation, occupation/business, or drug/weapon offences.

Clause Čl. 5Page 3/4

Section: Článok 5: Limit poistného plnenia a poistná suma

a) právna pomoc (čl. 56 ods. 1 VPP-CP) 1 200 EUR

Covered

24/7 assistance service

Covered

A contracted assistance company provides continuous (nonstop) assistance services in connection with insured events, without a stated coverage cap; the insurer reimburses documented phone call costs with the assistance company up to 20 EUR.

Clause Čl. 16Page 8

Section: Článok 16: Povinnosti poisťovateľa

pois ovate uhradí preukázateľné náklady na telefónne hovory s asistenčnou spoločnosťou... maximálne však do výšky 20 EUR

Key conditions

Assistance call deadline

The insured must notify the insurer or the assistance company of an insured event without undue delay; in case of hospitalization, the assistance company must be contacted without undue delay after presenting proof of insurance.

Unauthorized treatment

Costs incurred without the insurer's prior consent are excluded, except for immediate outpatient/urgent care needed for a sudden, life-threatening change in health or to remove acute pain.

Purchase while abroad

If the insured is already outside Slovakia when the policy is concluded, cover does not start until 6 days after conclusion; this waiting period does not apply if the new policy immediately continues an existing travel policy with the same insurer.

Chronic conditions

Treatment costs for illnesses (including post-injury conditions) that required hospitalization or worsened during the 12 months before the policy was concluded are excluded, except for acute treatment strictly necessary to avert immediate danger to life or health.

Pregnancy

Pregnancy-related sudden illness is covered up to the end of week 26; costs after week 26, including birth and its complications, and costs from a pre-trip risk pregnancy, are excluded.

Pre-existing condition exclusions

Illnesses or post-injury conditions existing at conclusion of the policy that required hospitalization or worsened in the preceding 12 months are excluded from cover, except for acute life/health-saving treatment.

Coverage duration limit

Short-term travel insurance can be arranged for a maximum of 90 days; annual (celoročné) insurance runs for 12 uninterrupted months. Cover is automatically extended by up to 3 days if hospitalization exceeds the agreed period, or until the end of the next day if return transport is disrupted by extraordinary, unavoidable circumstances.

Direct payment

The assistance company arranges direct payment guarantees to healthcare providers for hospitalization and informs the medical facility about the method of payment, so the insured is generally not required to pay upfront for hospitalization costs covered by the policy.

Territorial scope

Medical expenses cover does not apply on the territory of the Slovak Republic or in the insured's country of permanent residence/citizenship (except for short stays under specific conditions); Zone C excludes the USA and Canada; Zone A excludes overseas territories associated with Denmark, France, the Netherlands, Norway and the UK; insurance is invalid where the insured stays illegally or works without a valid permit.

Documents

Policy specifics

Medical expenses coverage limit

Maximum coverage of 1,000,000 EUR for medical expenses from injury, sudden illness or death abroad for most packages; 100,000 EUR limit applies for terrorist acts

Source

Section: Cestovné poistenie > Poistenie liečebných nákladov v zahraničí

V rámci komerčného cestovného poistenia uhradíme za vás nevyhnutné liečebné náklady v zahraničí, vzniknuté v dôsledku úrazu, náhleho ochorenia alebo smrti.

Waiting period for insurance activation

6-day waiting period applies when policyholder is outside Slovak Republic at time of policy issuance; does not apply for continuous coverage continuation

SourcePage 2

Section: Kedy začína a končí krytie?

Ak sa v čase vyhotovenia návrhu poistnej zmluvy nenachádzate na území SR, poistenie nezačne skôr, ako uplynutím 6 dní odo dňa vyhotovenia návrhu poistnej zmluvy.

Assistance services included

Basic assistance services connected to medical emergencies are included; cover medical facility arrangements, cost guarantees to healthcare providers, and repatriation services 24/7 in Slovak language

Source

Section: Cestovné poistenie > Asistenčné služby Allianz Assistance

Asistenčné služby poskytuje spoločnosť Allianz Assistance nepretržite 24 hodín po celom svete.

Pregnancy exclusion after 26 weeks

Not established from the insurer's documents

Pregnancy after week 26 of pregnancy, including complications and childbirth, is not covered

SourceThird-party source, not the insurer's document

Section: Aké je cenové postavenie cestovného poistenia Allianz? > ❌ Hlavné výluky

❌ Tehotenstvo po 26. týždni vrátane komplikácií a pôrodu nie je kryté

War and conflict exclusion

Travel insurance does not cover damages resulting from war conflicts, internal unrest, or repressive state measures; terrorism coverage limited to specific conditions

Source

Section: Cestovné poistenie > Ďalšie informácie k cestovnému poisteniu

Cestovné poistenie sa nevzťahuje na škodu spôsobenú dôsledkom vojnových udalostí, vnútorných nepokojov alebo represívnych zásahov štátnych orgánov.

Repatriation service

Transport of insured person, close relatives, or deceased remains back to Slovak Republic is organized and covered by assistance partner in medical emergencies

Source

Section: Cestovné poistenie > Poistenie liečebných nákladov v zahraničí

prevoz poisteného do vlasti (repatriácia) prevoz telesných pozostatkov poisteného do vlasti (repatriácia)

Hazard sports coverage surcharge

Risky sports and risky work activities require separate add-on coverage with 100% surcharge to base premium; comprehensive list of risk activities specified in policy conditions

Source

Section: Odpovede na najčastejšie otázky k cestovnému poisteniu

Riziková skupina v rozsahu rizikových športov, rizikových činností a rizikových prác je stanovená v Tabuľke - Rizikové skupiny pre účely cestovného poistenia, ktorá je súčasťou poistných podmienok.

Premium payment timing requirement

Full premium must be paid no later than day before insurance start date; payment made via bank transfer; contract formed upon payment completion

SourcePage 2

Section: Kedy a ako uhrádzam platbu?

Poistné platíte jednorazovo za celú poistnú dobu a je potrebné ho uhradiť najneskôr v deň predchádzajúci dňu začiatku poistenia... Poistné uhrádzajte bankovým prevodom.

Geographic coverage zones

Coverage applies only to events occurring within agreed geographic territory (specific country, zone A/B/C, Europe, or worldwide); insured person must be in covered zone

SourcePage 2

Section: Kde sa na mňa vzťahuje krytie?

Poistenie sa vzťahuje na udalosti, ktoré nastali na území štátov patriacich do zóny dojednanej v poistnej zmluve.

Sources

Allianz Travel insurance