Europ Assistance s.r.o.
Europ Assistance
Europ Assistance is a travel insurance for the Slovakia market with online purchase and 24/7 assistance.
Direct payment
Europ Assistance's assistance team arranges direct settlement of medical treatment costs; if circumstances require, the insured may pay up to a maximum of EUR 200 for treatment without first contacting the insurer, but must report the paid amount as soon as possible afterwards.
Geographic scope
Worldwide
Coverage applies worldwide as marketed on the Slovak product page; no explicit territorial exclusions were stated in the sources reviewed.
Unique selling points
- Medical expenses coverage up to EUR 4,000,000, well above typical market minimums.
- Unlimited 24/7 Virtual Doctor telehealth consultations for the insured and their children, anywhere in the world.
- COVID-19 medical treatment and hospitalization included as standard, not sold as a separate add-on.
- Minimal administration with the assistance team handling direct payment of treatment costs on behalf of the insured.
- Fast fully online policy arrangement.
Coverage limits
Medical expenses
€4,000,000
TravelCare offers medical expense coverage up to EUR 4,000,000, applying per insured person per insured event.
Emergency medical treatment
Covered
Emergency medical treatment abroad is covered within the overall TravelCare medical expenses limit of up to EUR 4,000,000; no separate sub-limit is stated.
Hospitalization
Covered
Hospitalization is covered within the overall TravelCare medical treatment limit of up to EUR 4,000,000; no separate sub-limit is stated.
Outpatient treatment
Covered
Outpatient treatment is covered within the overall TravelCare medical expenses limit of up to EUR 4,000,000; no separate sub-limit is stated.
Emergency dental treatment
No limit stated
No specific information on emergency dental treatment was found in the reviewed sources.
Medical transport
Covered
Medical transport is included as part of TravelCare's comprehensive medical assistance coverage under the overall EUR 4,000,000 limit.
Medical evacuation
Covered
Medical evacuation is covered as part of TravelCare's comprehensive medical assistance coverage.
Repatriation of remains
Covered
Repatriation to the home country is covered as part of TravelCare's comprehensive medical assistance coverage.
Search and rescue
No limit stated
No specific information on search and rescue coverage was found in the reviewed sources.
COVID-19 treatment
Covered
TravelCare includes coverage for COVID-19 related medical treatment and hospitalization as part of its comprehensive travel insurance.
Pre-existing conditions
No limit stated
No specific information on pre-existing conditions coverage was found in the reviewed sources.
Winter sports cover
No limit stated
No specific information on winter sports coverage was found in the reviewed sources.
Adventure sports cover
No limit stated
No specific information on adventure sports coverage was found in the reviewed sources.
Pregnancy complications
No limit stated
No specific information on pregnancy complications coverage was found in the reviewed sources.
Personal liability
No limit stated
No specific information on personal liability coverage was found in the reviewed sources.
Legal assistance
No limit stated
No specific information on legal assistance coverage was found in the reviewed sources.
24/7 assistance
Covered
TravelCare provides a 24/7 assistance helpline and unlimited access to a Virtual Doctor telehealth service available around the clock worldwide.
Key conditions
Assistance call deadline
Given possible complications during or after treatment, it is advisable to inform Europ Assistance as soon as possible.
Unauthorized treatment
If treatment is paid for without contacting Europ Assistance, a maximum of EUR 200 may be paid without prior authorization; larger amounts require prompt notification to the insurer of the sum paid.
Purchase while abroad
The reviewed sources do not specify whether TravelCare can be purchased after departure or while already abroad.
Chronic conditions
The reviewed sources do not specify treatment of chronic diseases under TravelCare.
Pregnancy
The reviewed sources do not specify pregnancy-related coverage conditions under TravelCare.
Pre-existing condition exclusions
The reviewed sources do not specify how pre-existing conditions are handled under TravelCare.
Coverage duration limit
The reviewed sources do not state a maximum trip duration limit for TravelCare coverage.