MetLife Travel insurance (Cestovne Poistenie Metlife)
Underwritten by MetLife Europe Insurance d.a.c., pobočka poisťovne z iného členského štátu · Slovakia
travel insurance from MetLife for the Slovakia market, with online purchase and 24/7 assistance.
Verified Aug 26, 2026 · Terms dated 2019-03Sources
Key facts
- Medical transport up to €100,000
Unique selling points
Choice of three tiers (Silver, Gold, Platinum) letting customers pick the exact level of cover for their trip.
Family cover can insure two adults plus an unlimited number of children under one policy.
Standard 24/7 assistance service included at no extra cost across all tiers.
Optional Extreme Sports rider extends cover to a broad range of winter, water and aviation sports not covered by base plans.
Dedicated Business Travel add-on covers employees traveling abroad on company business.
Coverage limits
Medical treatment costs and related expenses
€100K
Core benefit covering medical treatment costs and related expenses abroad (injury or illness), with a sum insured of 100,000 EUR, included as a base benefit across the Silver, Gold and Platinum programs.
Section: Poistné krytie, poistné sumy a varianty programu
Liečebné náklady a súvisiace výdavky 100 000 €
Emergency medical treatment
Covered
Emergency treatment for accident or sudden illness is part of the core medical treatment cost benefit included in all three tiers; no specific sum insured is published.
Liečebné náklady a súvisiace výdavky 100 000 €
Hospitalization
€100K
Hospitalization costs abroad are covered within the overall medical treatment cost benefit, which carries a combined sum insured of 100,000 EUR across all tiers (Silver, Gold, Platinum).
Section: Poistné krytie, poistné sumy a varianty programu
Liečebné náklady a súvisiace výdavky 100 000 €
Outpatient treatment
€100K
Outpatient medical treatment for injury or common illness is covered within the medical treatment cost benefit, which carries a combined sum insured of 100,000 EUR across all tiers (Silver, Gold, Platinum).
Section: Poistné krytie, poistné sumy a varianty programu
Liečebné náklady a súvisiace výdavky 100 000 €
Emergency dental treatment
€300
Dental treatment is covered within the medical treatment cost benefit up to a total of 300 EUR, with a sub-limit of 100 EUR per tooth, across all tiers (Silver, Gold, Platinum).
Section: Poistné krytie, poistné sumy a varianty programu
celkom 300 € max. 100 € za zub
Medical transport
€100K
Transport connected with emergency evacuation (e.g. by air ambulance) is included as a core benefit with a sum insured of 100,000 EUR across the Silver, Gold and Platinum tiers.
Section: Poistné krytie, poistné sumy a varianty programu
Núdzová evakuácia 100 000 €
Emergency medical evacuation
€100K
Emergency evacuation is a core benefit included in the Silver tier and above, with a sum insured of 100,000 EUR.
Section: Poistné krytie, poistné sumy a varianty programu
Núdzová evakuácia 100 000 €
Repatriation of remains
€7K
Repatriation of remains in case of death abroad is included in the core coverage across all three tiers, with a sum insured of 7,000 EUR.
Section: Poistné krytie, poistné sumy a varianty programu
Repatriácia pozostatkov 7 000 €
Search and rescue
No limit stated
No reviewed source for this individual product addresses a distinct search-and-rescue benefit.
COVID-19 treatment
No limit stated
A COVID-related add-on ('Covid balíček') is mentioned only for MetLife's group corporate travel product, not for this individual Silver/Gold/Platinum product; no source confirms COVID-19 treatment cover here.
Section: Prečo s MetLife?
Ponúkame aj „Covid balíček“ – pripoistenie krytia nákladov súvisiacich s nariadenou izoláciou v prípade covidu a pod.
Pre-existing conditions
No limit stated
No reviewed source states whether pre-existing medical conditions are covered or excluded for this product.
Winter sports add-on
Optional
Winter sports (e.g. speed skating, tobogganing/bobsledding, ski touring, snowmobiling) are covered under the optional 'Extreme Sports' rider, not as a base benefit.
Section: Voliteľné pripoistenie > Extrémny šport
Zimné športy: rýchlostné korčuľovanie, jazda v tobogane na sánkach alebo boboch, skialpinizmus, snežný skúter.
Adventure/extreme sports add-on
Optional
Water, air and other risky sports (e.g. jet-skiing, rafting, parasailing, diving, combat sports) are covered only via the optional 'Extreme Sports' rider.
Section: Voliteľné pripoistenie > Extrémny šport
Vodné športy: vodné motorové športy (vodný skúter), jachting, rafting, kanoe, potápanie s dýchacím prístrojom s inštruktorom (bez inštruktora v prípade, ak má Poistená osoba osvedčenie z kurzu potápania).
Pregnancy complications
No limit stated
No reviewed source addresses cover for pregnancy complications under this product.
Personal liability
Covered
Liability cover for damage caused to third parties is included from the Silver tier upward; no published sum insured.
Zodpovednosť za škodu 30 000 € 75 €
Legal assistance
No limit stated
No reviewed source for this individual product mentions a distinct legal assistance/legal expenses benefit.
24/7 assistance service
Covered
Round-the-clock assistance service (Europ Assistance) is a standard benefit included in all variants of the product.
Section: Asistenčné služby k cestovnému poisteniu MetLife
K cestovnému poisteniu od poisťovne MetLife získate aj asistenčné služby v zahraničí a to nonstop 24 hodín denne a 7 dní v týždni.
Key conditions
Assistance call deadline
Sources do not specify an exact deadline for contacting the 24/7 assistance service after a medical event; policyholders should call the assistance provider as soon as possible following any incident.
Unauthorized treatment
Available sources do not specify a distinct penalty for using unauthorized or non-approved treatment/assistance providers under this product.
Purchase while abroad
Reviewed sources do not confirm whether this policy can be arranged after the traveler has already departed abroad.
Chronic conditions
No reviewed source specifies separate terms for treatment of chronic diseases while traveling.
Pregnancy
No reviewed source specifies particular pregnancy-related coverage terms for this product.
Pre-existing condition exclusions
Sources do not state whether pre-existing medical conditions are covered or excluded under this product.
Coverage duration limit
Insurance cover lasts for the first 45 days of each individual trip abroad, regardless of how many trips are taken during the year; this period may be extended by the insurer in individually justified cases.
SourceSection: Najčastejšie otázky o cestovnom poistení MetLife > Platia nejaké obmedzenia počtu alebo obdobia ciest do zahraničia?
V zahraničí sa môžete zdržať ľubovoľne dlho, ale poistná ochrana je platná iba prvých 45 dní cesty. V individuálnych a odôvodnených prípadoch môže byť táto doba zo strany poisťovne predĺžená.
Direct payment
Available sources do not explicitly describe a cashless/direct-billing arrangement for this individual product; claims and emergency assistance are handled through the 24/7 assistance provider (Europ Assistance), which policyholders should contact before incurring costs where possible.
Territorial scope
Europe + Mediterranean includes European states, the European part of the Russian Federation, Mediterranean islands, Egypt, Morocco, Algeria, Tunisia, Turkey, the Canary Islands, Madeira, the Azores, Iceland and the Faroe Islands; cover excludes Slovakia and the insured's country of permanent residence.
Documents
Policy specifics
Medical treatment costs and related expenses
Coverage for medical treatment including hospital care and associated expenses
SourceLiečebné náklady a súvisiace výdavky 100 000 €
Accidental death
Death benefit coverage due to accidental injury while traveling
SourceSmrť následkom úrazu 3 500 €
Permanent disability
Coverage for permanent disability resulting from accident
SourceTrvalá invalidita 7 000 €
Repatriation of remains
Coverage for repatriation of remains in case of death abroad
SourceRepatriácia pozostatkov 7 000 €
Liability coverage
Personal liability coverage for damage caused to third parties
SourceZodpovednosť za škodu 30 000 € 75 €
Emergency family travel
Coverage for emergency travel expenses for a family member in case of emergency
SourceNúdzové vycestovanie člena rodiny max. 1 000 € celkom max. 10 nocí
Baggage insurance
Coverage for baggage loss, theft, and damage
SourceBatožina – strata, krádež a poškodenie max. 700 € celkom max. 350 € za tašku
Baggage delay
Coverage for expenses when baggage is delayed
SourceOmeškanie batožiny max. 200 € celkom max. 50 € za 12 hod.
Personal documents insurance
Coverage for loss, theft, or damage of personal documents
SourceOsobné doklady – strata, krádež a poškodenie max. 350 €
Car breakdown coverage
Coverage of costs in case of car breakdown abroad
SourceCestovné náklady v prípade poruchy automobilu max. 300 € celkom max. 3 dni
Trip cancellation
Coverage for trip cancellation and curtailment
SourceZrušenie cesty max. 1 000 € na osobu
Territorial scope
Two territorial coverage options: Europe + Mediterranean or Worldwide
SourceSection: Územná platnosť poistenia
Európa + Stredomorie: zahŕňa európske štáty, európsku časť Ruskej federácie, ostrovy v Stredozemnom mori, Egypt, Maroko, Alžírsko, Tunisko, Turecko, Kanárske ostrovy, Madeiru, Azorské ostrovy, Island a Faerské ostrovy.
Extreme sports add-on
Optional coverage for high-risk sports activities
SourceSection: Voliteľné pripoistenie > Extrémny šport
Zimné športy: rýchlostné korčuľovanie, jazda v tobogane na sánkach alebo boboch, skialpinizmus, snežný skúter.
Business travel add-on
Optional coverage for employees traveling abroad on business
SourceSection: Voliteľné pripoistenie > Služobná cesta
Toto pripoistenie je určené pre všetkých, ktorí potrebujú cestovné poistenie pre prípad služobných ciest.
24/7 assistance services
Round-the-clock assistance services provided during travel
SourceAsistenčné služby áno