
Union Travel insurance (Unitravel Celorocne Cestovne Poistenie)
Underwritten by Union poisťovňa, a. s. · Slovakia
travel insurance from Union for the Slovakia market, with online purchase and 24/7 assistance.
Verified Aug 26, 2026 · Terms dated 2023-10-22Sources
Key facts
- Personal liability up to €100,000 – €150,000
- Starting price: €44per yearAs published by the insurer — it does not say who the price is for
Unique selling points
Unlimited number of trips per year, with a single continuous stay of up to 180 days depending on the chosen territorial option.
In the Premium package, medical expenses abroad are reimbursed up to the actual costs incurred, with no fixed ceiling.
24/7, 7-days-a-week assistance service provided by Eurocross Assistance Czech Republic, available every day of the year.
Fully customizable cover — the policyholder assembles the scope of insurance to their own needs, including cover for selected sports and work activities.
Discounted annual travel insurance from 44 € for holders of ISIC, ITIC and EURO<26 cards.
Coverage limits
Medical expenses abroad
Covered
Covers outpatient treatment, hospitalisation, prescribed medicines/materials and transport to/from a medical facility and back home. Sum insured is 250,000 € for packages Štandard, Komfort and Študent; for package Premium it is paid up to the actual costs incurred (uncapped).
Emergency medical treatment
Covered
Emergency ambulatory treatment is part of the overall medical-expenses sum: 250,000 € for Štandard/Komfort/Študent, and up to actual incurred costs for Premium; there is no separate sub-limit.
Hospitalization abroad
Covered
Hospitalisation in a standard room and medical care during hospitalisation, including prescribed medicines/materials, is included within the same overall medical-expenses sum (250,000 € for Štandard/Komfort/Študent; uncapped/actual costs for Premium).
Outpatient treatment
Covered
Ambulatory treatment including prescribed medicines and medical devices/materials for fixation or walking support is included within the overall medical-expenses sum (250,000 € for Štandard/Komfort/Študent; actual costs for Premium).
Emergency dental treatment
€300
Necessary/urgent dental treatment to remove pain, up to 100 € per event, max. 300 € for all events during the insurance period.
Medical transport
Covered
Transport of the insured to the nearest medical facility and back to the accommodation, where medically necessary, is included within the overall medical-expenses sum.
Medical evacuation / transport back home
Covered
Transport of the insured back to their home country when the originally planned means of transport cannot be used for health reasons, included within the overall medical-expenses sum.
Repatriation of mortal remains
€10K
In the event of the insured's death, transport of the remains to the place of burial in the home country is covered up to 10,000 €.
Search, rescue and technical assistance costs
€20K – €50K
Covers search/rescue, extrication and transport costs (incl. Mountain Rescue Service call-outs in Slovakia). Sum insured is 20,000 € for packages Štandard, Komfort, Študent, Hory and Doma, and 50,000 € for packages Premium and Komplet.
Epidemic/pandemic illness treatment (extraordinary situation insurance)
€100K
Medical expenses arising from an epidemic or pandemic illness (incl. transport of remains up to 10,000 €) are covered up to 100,000 €. This cover is included as standard in packages Premium and Študent, and can be purchased as an optional add-on for packages Štandard and Komfort. Not available for Slovakia-only packages (Hory/Doma/Komplet).
Pre-existing diseases and injuries
Excluded
Diseases and injuries existing at the time the insurance contract is concluded are explicitly excluded from cover according to the IPID's list of exclusions.
Section: Celoročné cestovné poistenie > Týkajú sa krytia nejaké obmedzenia?
choroby a úrazy existujúce v čase uzatvorenia poistenia a psychické choroby a ochorenia
Winter sports cover
Covered
Recreational skiing, snowboarding, cross-country skiing and skibob on marked trails, plus recreational ice-skating and sledging, are not classified as 'risky sports' and are therefore covered under the base TURISTA risk group. Off-piste or other risky winter disciplines require the ŠPORT risk group to be selected in the contract.
Section: Článok 1 > Výklad pojmov > Rizikové športy
individuálne a kolektívne zimné športy. Za rizikový šport sa v tomto prípade nepovažuje lyžovanie, snowboarding, beh na lyžiach a jazda na skiboboch prevádzkované po vyznačených trasách, rekreačné korčuľovanie na ľade a rekreačné sánkovanie.
Risky/adventure sports cover
Conditional
'Risky sports' (e.g. martial/combat sports, hunting, diving, cycling sports, motor sports, mountaineering equipment use, etc.) are covered only if the ŠPORT (or higher) risk group is selected in the contract. 'Extreme sports' (air sports, parachuting, high-altitude/polar expeditions, extreme adrenaline disciplines) are never covered, under any risk group.
Section: Článok 3 > B. Rizikové skupiny
Pokiaľ je v poistnej zmluve dojednaná riziková skupina označená ako TURISTA a k vzniku poistnej udalosti dôjde pri prevádzkovaní rizikových športov alebo pri prevádzkovaní extrémnych športov alebo pri vykonávaní manuálnej práce poisteným, poisťovateľ neposkytne poistné plnenie.
Pregnancy complications
No limit stated
The reviewed policy documents do not describe a distinct pregnancy-complications benefit or limit.
General (personal) liability
€100K – €150K
Covers bodily-injury claims up to 100,000 € (Komfort/Študent/Doma) or 150,000 € (Premium/Komplet); property/animal damage up to 35,000 €/75,000 €; healthcare costs up to 35,000 €/75,000 €; rescue costs 5,000 € and cost-assessment costs 5,000 €. Not included in packages Štandard or Hory.
Legal representation costs (within liability cover)
€5K – €25K
Legal representation costs connected with a liability claim are covered up to 25,000 € for events abroad and up to 5,000 € for events within Slovakia. Available only in the same packages that include general liability cover (Komfort, Premium, Študent, Doma, Komplet).
Key conditions
Assistance call deadline
No fixed number-of-hours deadline is stated, but the insured must notify the insurer or its assistance partner without undue delay after an event occurs; for hospitalisation, repatriation, evacuation or other serious medical events, direct contact with Eurocross Assistance Czech Republic (available 24/7) is mandatory.
Unauthorized treatment
If the insured breaches obligations set out in the terms (e.g. failing to follow the insurer's or assistance partner's instructions) and this materially affected the occurrence of the event or the amount of the claim, the insurer may proportionately reduce the indemnity.
Purchase while abroad
The insurance is designed to be concluded before departure; cover does not apply to events that could already have been foreseen, expected or known at the time the contract was concluded or at the time of departure abroad, which in practice excludes buying cover for a trip already under way or for an already-occurred illness/incident.
Chronic conditions
Diseases and injuries that already existed at the time the insurance contract was concluded are excluded from cover, per the IPID's list of exclusions; the reviewed documents do not describe a separate chronic-illness questionnaire procedure.
Pregnancy
The reviewed policy documents (IPID, VPPUCCP/2307 and its annex) do not specify a distinct pregnancy-complications benefit or exclusion; general exclusions for pre-existing/foreseeable conditions at the time of conclusion would apply.
Pre-existing condition exclusions
Diseases and injuries existing at the time the insurance contract is concluded are explicitly excluded from cover according to the IPID's 'what is not insured' section.
Coverage duration limit
The policy is annual and covers an unlimited number of trips, but each single trip is capped at a maximum continuous duration agreed in the contract; travel within Slovakia is capped at 30 days per trip, while the insurer's marketing materials advertise continuous stays of up to 180 days for other territorial options. If the insured cannot return home on time due to accident, sudden illness, carrier strike/insolvency, terrorism or a natural disaster, cover is automatically extended, ending at the latest 5 days after the originally agreed end date or maximum trip length.
Direct payment
For medical treatment abroad, the assistance partner Eurocross Assistance Czech Republic can settle the doctor's or hospital's invoice directly on behalf of Union (cashless settlement); alternatively the insured can pay in cash and be reimbursed by Union after submitting the medical report, prescriptions and original payment receipts.
Territorial scope
Europe means European states plus Turkey, Algeria, Morocco, Tunisia, Cyprus, Egypt, Israel, Jordan, Georgia, Armenia, Azerbaijan and the European part of Russia; World means all countries. In both cases, Slovakia, the insured's country of permanent residence, and any country where the insured is a participant in public health insurance are excluded from 'abroad' cover. Slovakia-only cover applies exclusively to events occurring in Slovakia.
Documents
Insurance Product Information Document (IPID) – UniTravel Annual Travel Insurance (opens in a new tab)
Product information sheet · PDF
General Terms and Conditions VPPUCCP/2307 (opens in a new tab)
Terms & conditions · PDF
Annex to the Insurance Contract – Scope of Cover and Sum Insured Amounts (opens in a new tab)
Table of benefits · PDF
Product Information Guide (per-coverage claims guidance) (opens in a new tab)
Other document · PDF
Policy specifics
Medical expenses abroad
Coverage for medical treatment costs incurred abroad, including emergency medical care, hospitalization, and prescribed medicines
SourcePage str. 1/2Section: Celoročné cestovné poistenie > Čo je predmetom poistenia?
akútna choroba, úraz alebo úmrtie (poistenie liečebných nákladov v zahraničí) a telefonická asistencia, ak sa ocitnete v ťažkej situácii v dôsledku úrazu, akútnej choroby (asistenčné služby v zahraničí)
Assistance services
24/7 assistance services provided by Eurocross Assistance Czech Republic for medical emergencies, coordination of healthcare, and emergency transport during travel
SourceSection: Výhody poistenia
Rozsah poskytovaných asistenčných služieb a bližšie informácie o našej asistenčnej spoločnosti nájdete na linku nižšie. Viac asistenčná služba Eurocross
Territorial validity options
Insurance can be customized for specific territorial coverage: Slovakia only, Czech Republic, Europe, or worldwide
SourceOptional coverage modules
Customizable add-on coverages including: accident insurance, baggage protection, general liability, cancellation (regular and extra), trip shortening, travel delay, pet coverage, technical assistance for vehicles, and emergency situation protection (pandemics/epidemics)
SourceSection: Doplnkové poistenia: vyskladajte si poistenie podľa seba
U nás rozhodujete vy, ako bude vyzerať vaše UniTravel celoročné cestovné poistenie. Podľa vybranej územnej platnosti a vybraného balíka základného poistenia si môžete vybrať z rôznych doplnkových poistení.
Maximum continuous stay period
Policy provides unlimited number of trips per year with continuous stay periods ranging from 30 to 180 days per trip depending on territorial coverage selection
SourceSports activity restrictions
Policy covers selected recreational sports and work-related activities; risky sports require separate documentation or may be excluded
SourcePage 5Section: Článok 3 > B. Rizikové skupiny
Ak sa v poistnej zmluve dojedná riziková skupina označená ako TURISTA, poistenie sa vzťahuje na osoby, ktoré neprevádzkujú rizikové športy, extrémne športy a nevykonávajú manuálne práce.
Claim notification requirement
Insured must report insurance event immediately to the insurer or assistance partner; failure to provide timely notice may affect claim settlement
SourcePage str. 2/2Section: Celoročné cestovné poistenie > Aké mám povinnosti?
oznámiť škodovú udalosť bezodkladne po jej vzniku poisťovateľovi alebo jej partnerovi a predložiť všetky potrebné doklady
Assistance coordination obligation
For any medical emergency, hospitalization, or evacuation, direct coordination with Eurocross Assistance Czech Republic is required; failure to do so may result in claim denial or reduction
SourceRepatriation cost ceiling
If patient transport or physical remains repatriation is necessary, insurance company will pay costs up to maximum of €20,000
SourceSources
- a.storyblok.comhttps://a.storyblok.com/f/124222/x/4908a61af2/vseobecne-poistne-podmienky-pre-unitravel-celorocne-cestovne-poistenie.pdf#page=2(opens in a new tab)
- a.storyblok.comhttps://a.storyblok.com/f/124222/x/4908a61af2/vseobecne-poistne-podmienky-pre-unitravel-celorocne-cestovne-poistenie.pdf#page=5(opens in a new tab)
- a.storyblok.comhttps://a.storyblok.com/f/124222/x/fe03df6b64/informacny-dokument-o-poistom-produkte-pre-unitravel-celorocne-cestovne-poistenie.pdf#page=1(opens in a new tab)
- a.storyblok.comhttps://a.storyblok.com/f/124222/x/fe03df6b64/informacny-dokument-o-poistom-produkte-pre-unitravel-celorocne-cestovne-poistenie.pdf#page=2(opens in a new tab)
- union.skhttps://www.union.sk/cestovanie-celorocne-cestovne-poistenie/(opens in a new tab)
Union Travel insurance