Extracted from source documents

Triglav Travel insurance (Travel Medical Package Abc)

Underwritten by Zavarovalnica Triglav, d.d. · Slovenia

travel insurance from Triglav for the Slovenia market, with online purchase and 24/7 assistance.

Verified Aug 22, 2026 · Terms dated 2023-02-01Sources

Online purchase24/7 helpline

Unique selling points

Worldwide medical treatment in public or private clinics with no co-payment required, unlike the limited scope of the European Health Insurance Card.

24/7 dedicated Triglav assistance line that organizes and directly settles treatment costs abroad.

Free extension of trip-interruption/late-return cover included with the travel policy.

Includes search and rescue cost cover for accidents or distress in the mountains or at sea.

Annual multi-trip policies renew automatically without an expiry date, avoiding the need to re-purchase each year.

Coverage limits

Covered

Medical treatment expenses abroad

Covered

Covers costs of necessary medical care, medicines, treatment aids, diagnostics, ambulance and hospital care abroad due to acute illness or accident during the trip.

Covered

Emergency medical treatment with 24/7 assistance

Covered

Triglav assistance provides 24-hour help: medical information, contact with treating physician, organization and payment of treatment costs.

Section: Asistenca > V tujini

24-urna pomoč: v slovenskem jeziku, za vas in vaše družinske člane, v primeru nezgode ali bolezni, organizacija zdravljenja, kritje stroškov zdravljenja neposredno pri izvajalcu zdravstvenih storitev.

Covered

Hospitalization abroad

Covered

Covers hospitalization costs until the insured's health condition allows transport to the country of residence for continued treatment.

Covered

Outpatient treatment

Covered

Covers treatment at an outpatient clinic with sufficient diagnostic and therapeutic capacity, using scientifically recognized and clinically tested methods.

Covered

Emergency dental treatment

Covered

No limit stated

Covers urgent dental interventions needed to relieve acute pain caused by illness or tooth injury, including extraction and simple denture repairs; does not cover new teeth, crowns, fillings or permanent fillings.

Section: Paketi zavarovanj za tujino

nujni zobozdravstveni posegi do 190 do 250 do 360

Covered

Medical transport

Covered

Covers transport to and from hospital, clinic or medical facility abroad.

Section: Paketi zavarovanj za tujino

od tega za stroške prevoza do 6.100 do 18.900 do 24.500

Covered

Medical evacuation / repatriation

Covered

Covers transport of the insured back to the home country if ordered by a doctor because adequate medical care is unavailable locally, including cost of a medically necessary escort.

Section: Na potovanju zbolite

Sodelavci v klicnem centru bodo organizirali zdravljenje, zavarovanje pa bo v okviru zavarovalne vsote pokrilo stroške zdravljena v bolnišnici ter stroške prevoza do bolnišnice ali v domovino.

Covered

Repatriation of remains

Covered

In case of death, covers the cost of transporting the insured's remains to the home location.

Covered

Search and rescue

Covered

Covers costs of search and rescue of the insured if they suffered an accident or illness or were in distress in the mountains or at sea.

COVID-19 treatment

No limit stated

The T&C and IPID do not define a separate COVID-19 benefit; the insurer's website states a certificate of coronavirus-related cost coverage can be issued in English together with the policy, implying treatment falls under general acute-illness medical cover.

Section: Zavarovanje za tujino

Če za potovanje v tujino potrebujete dokazilo o kritju stroškov v zvezi s sklenjenim zdravstvenim zavarovanjem na potovanjih v tujino, zavarovanjem zaradi kasnejše vrnitve s potovanja in zavarovanjem odgovornosti, vam v angleškem jeziku zagotavljamo: zavarovalno polico in potrdilo o vsebini zavarovalnega kritja.

Conditional

Pre-existing conditions

Conditional

Chronic diseases and their consequences that existed and were known or expected at the start of the insurance, or illnesses treated in the last 3 months before the start, are excluded, except for unforeseen emergency care to remove acute life-threatening danger or acute pain.

Clause 3. člen, (5)Page 1

Section: 3. člen - ZDRAVSTVENO ZAVAROVANJE NA POTOVANJIH V TUJINI Z ASISTENCO

kroničnih bolezni in posledic, ki so nastale in bile znane ali vsaj pričakovane že ob začetku zavarovanja, tudi če niso bile zdravljene, kakor tudi bolezni, zdravljenih v zadnjih 3 mesecih pred začetkom zavarovanja

Conditional

Winter sports cover

67% of insured sum

Acrobatic skiing, touring skiing, heli-skiing, ski jumping and ski flying are covered, but insurer's obligations are reduced by 33% (i.e. capped at 67% of the benefit) unless a higher premium was explicitly agreed for these activities. Ordinary recreational skiing is not subject to this reduction.

Clause 3. člen, (7)Page 2

Section: 3. člen - ZDRAVSTVENO ZAVAROVANJE NA POTOVANJIH V TUJINI Z ASISTENCO

akrobatsko smučanje, turno smučanje, heli smučanje, smučarski skoki in smučarski poleti

Conditional

Adventure / extreme sports cover

67% of insured sum

High-risk and extreme sports (e.g. alpinism, extreme skiing, bungee jumping, base jumping, cave diving, motor sports, free climbing) are covered, but insurer's obligations are reduced by 33% (capped at 67%) unless a higher premium was explicitly agreed. Professional sports and expeditions to unconquered/unexplored areas are excluded from this cover entirely.

Clause 3. člen, (7)Page 2

Section: 3. člen - ZDRAVSTVENO ZAVAROVANJE NA POTOVANJIH V TUJINI Z ASISTENCO

pri izvajanju visoko tveganih aktivnosti ter ekstremnih športov na profesionalni, amaterski ali rekreativni ravni (alpinizem, ekstremni pohodi v visokogorje... bungee jumping, base jumping, jamsko potapljanje

Conditional

Pregnancy complications

Conditional

Costs related to pregnancy, childbirth and their consequences after the 37th week of pregnancy are excluded, except for an acute, abnormal course of pregnancy where the insurer covers costs of medical measures needed to remove immediate danger to the life of the mother or child. Routine pregnancy monitoring and termination costs are not covered.

Clause 3. člen, (6)Page 1

Section: 3. člen - ZDRAVSTVENO ZAVAROVANJE NA POTOVANJIH V TUJINI Z ASISTENCO

povezanih z nosečnostjo, porodom in njegovih posledic po 37. tednu nosečnostne starosti, razen pri akutnem, nenormalnem poteku nosečnosti in njegovih posledicah, ko zavarovalnica krije stroške zdravniških ukrepov za neposredno odpravljanje življenjske nevarnosti za mater ali otroka

Covered

Third-party liability

Covered

Covers civil-law compensation claims by third parties against the insured for bodily injury or property damage caused by a sudden and unexpected event; excludes damage to spouse/dependents, fellow travellers, borrowed items, damage from land motor vehicles/aircraft/watercraft, real estate abroad, water pollution, and professional activity.

Clause 5. člen, (1)Page 2

Section: 5. člen - ZAVAROVANJE ODGOVORNOSTI

Zavarovanje krije škodo, ki jo tretje osebe v obliki civilno pravnih odškodninskih zahtevkov uveljavljajo proti zavarovancu zaradi nenadnega in presenetljivega dogodka (nesreče), za katerega odgovarja zavarovanec

Excluded

Legal assistance

Excluded

Legal assistance/legal protection is not part of this travel insurance product; Triglav offers it as a separate 'Odgovornost in pravna zaščita' product line.

Covered

24/7 assistance service

Covered

Triglav assistance is available 24 hours a day on +386 2 222 28 64 to provide medical information, contact with the treating physician, and organization of treatment and transport.

Clause 3. člen, (2)Page 1

Section: 3. člen - ZDRAVSTVENO ZAVAROVANJE NA POTOVANJIH V TUJINI Z ASISTENCO

Asistenca je Triglav asistenca, ki na telefonski številki (+386) 2222 2864 nudi pomoč 24 ur na dan

Key conditions

Assistance call deadline

The T&C do not set a specific deadline to call assistance before treatment; they require the insured to notify the insurer of the insured event without delay, at the latest within 3 days after returning from the trip or as soon as health permits.

Unauthorized treatment

No specific monetary penalty for not contacting assistance before treatment is stated. Generally, if the insured breaches their obligations under the T&C (e.g. notification duties), the insurer is not obliged to reimburse the part of the loss resulting from that breach.

Purchase while abroad

The policy must normally be concluded while the insured is in Slovenia or their country of residence. If concluded while already abroad, coverage only starts after 5 days from the conclusion date.

Chronic conditions

Chronic diseases and their consequences known or expected at the start of insurance, and illnesses treated within the last 3 months before the start, are excluded, except for unforeseen emergency care for acute life-threatening danger or acute pain relief.

Pregnancy

Costs related to pregnancy, childbirth and their consequences after the 37th week are excluded, except for an acute, abnormal course of pregnancy threatening the life of mother or child. Routine pregnancy monitoring and termination costs are not covered.

Pre-existing condition exclusions

Pre-existing chronic conditions known or expected at policy inception, and conditions treated in the 3 months prior, are excluded from medical cover except for emergency life-saving or acute-pain treatment.

Coverage duration limit

The insurance does not cover trips exceeding 90 days, unless otherwise agreed.

Direct payment

Triglav assistance typically organizes and directly pays/settles necessary medical treatment costs abroad on behalf of the insured. Alternatively, the insured can pay directly and claim reimbursement by submitting original invoices and medical documentation within 3 months of completed treatment or return home.

Territorial scope

Coverage applies to travel anywhere in the world excluding the territory of the Republic of Slovenia and the country where the insured has permanent or temporary official residence; if the insured must establish temporary residence abroad for study or work, that country is not excluded.

Documents

Policy specifics

Medical expenses with 24/7 assistance

Emergency medical care and treatment expenses abroad with mandatory 24-hour medical assistance services

SourceClause 3. člen, (1)Page 1

Section: 3. člen - ZDRAVSTVENO ZAVAROVANJE NA POTOVANJIH V TUJINI Z ASISTENCO

Zavarovalnica nudi asistenco in krije stroške potrebne zdravniške oskrbe, ki so nastali zaradi nujne zdravniške pomoči

Family member accommodation costs during insured person's hospitalization

Coverage for accommodation and travel costs of a family member if the insured requires hospitalization abroad

SourceClause 4. člen, (1)Page 2

Section: 4. člen - ZAVAROVANJE STROŠKOV BIVANJA BLIŽNJIH V PRIMERU HOSPITALIZACIJE ZAVAROVANCA V TUJINI

Zavarovanje stroškov bivanja bližnjih v primeru hospitalizacije zavarovanca v tujini krije svojcu oziroma drugi osebi nadomestilo za stroške bivanja v tujini

Flight delay or cancellation coverage

Coverage for losses incurred due to flight delays (minimum 6 hours) or flight cancellation

SourceClause 10. člen, (1)Page 3

Section: 10. člen - ZAVAROVANJE STROŠKOV ZARADI ZAMUDE OZIROMA ODPOVEDI LETALSKEGA LETA

Zavarovanje krije škodo, ki nastane zavarovancu, če ima letalski let iz kraja potovanja v tujini zamudo vsaj šest ur ali je odpovedan.

Luggage and personal items coverage

Coverage for loss, theft, or damage to luggage and personal belongings during travel

SourceClause 6. člen, (1)Page 2

Section: 6. člen - ZAVAROVANJE PRTLJAGE IN OSEBNIH STVARI

Zavarovanje krije škodo zaradi poškodovanja ali uničenja prtljage in osebnih stvari (zavarovane stvari), ki je posledica nenadnega in od zavarovančeve volje neodvisnega dogodka.

Third-party liability coverage

Coverage for legal liability towards third parties for bodily injury or property damage caused by the insured

SourceClause 5. člen, (1)Page 2

Section: 5. člen - ZAVAROVANJE ODGOVORNOSTI

Zavarovanje krije škodo, ki jo tretje osebe v obliki civilno pravnih odškodninskih zahtevkov uveljavljajo proti zavarovancu zaradi nenadnega in presenetljivega dogodka (nesreče), za katerega odgovarja zavarovanec

Mandatory assistance service contact before treatment

Triglav assistance (+386 2 222 28 64) is available 24/7 to organise and pay for treatment; the claim must be reported without delay, at the latest within 3 days of returning or when health permits.

SourceClause 3. člen, (2)Page 1

Section: 3. člen - ZDRAVSTVENO ZAVAROVANJE NA POTOVANJIH V TUJINI Z ASISTENCO

Asistenca je Triglav asistenca, ki na telefonski številki (+386) 2222 2864 nudi pomoč 24 ur na dan

Geographic coverage exclusion - Slovenia and country of residence

Insurance does not cover travel within Slovenia or the insured's country of permanent/temporary residence

SourceClause 15. člen, (1)Page 4

Section: 15. člen - ZAVAROVALNI KRAJ

Zavarovanje velja za potovanja na območje vsega sveta z izključitvijo ozemlja Republike Slovenije in / oziroma države, kjer ima zavarovanec stalno ali začasno uradno bivališče.

Annual trip duration limit (multi-trip policies)

Trips lasting longer than 90 days are not covered unless otherwise agreed.

SourceClause 13. člen, (3)Page 4

Section: 13. člen - TRAJANJE ZAVAROVALNEGA JAMSTVA

Zavarovanje ne krije potovanj, ki trajajo dlje kot 90 dni, če ni drugače dogovorjeno.

Policy effective date (start date stated on the policy)

Unless otherwise agreed, cover begins at 24:00 on the day stated on the policy as the start date, provided the premium has been paid and the insured has crossed the Slovenian border to travel.

SourceClause 13. člen, (1)Page 4

Section: 13. člen - TRAJANJE ZAVAROVALNEGA JAMSTVA

Jamstvo zavarovalnice se začne, če ni drugače dogovorjeno, ob 24. uri tistega dne, ki je na zavarovalni polici naveden kot začetek zavarovanja

Sources

Triglav Travel insurance