Insurer profile

ERGO Seguros de Viaje, Sucursal en España (formerly ERV Seguros de Viaje, Europäische Reiseversicherung AG, Sucursal en España)

ERV (now branded ERGO Seguros de Viaje) is the Spanish branch of ERGO Reiseversicherung AG, a specialist travel insurer and the only insurance company in Spain focused exclusively on travel insurance. Part of the ERGO Group and Munich Re, it has operated in Spain since 1922 and holds an estimated 30–35% share of the Spanish travel insurance market.

Source
Legal entity
ERGO Seguros de Viaje, Sucursal en España (formerly ERV Seguros de Viaje, Europäische Reiseversicherung AG, Sucursal en España)
Headquarters
San Sebastián de los Reyes, Madrid, Spain
Parent group
ERGO Reiseversicherung AG (ERGO Group AG / Munich Re)
Regulator
Directorate-General for Insurance and Pension Funds (DGSFP)
Phone
+34 913 44 17 37
Email
contacto@ergo-segurosdeviaje.es
Founded
1907
Last verified
Jul 15, 2026
Official website

Products from ERGO Seguros de Viaje, Sucursal en España (formerly ERV Seguros de Viaje, Europäische Reiseversicherung AG, Sucursal en España)

travel

International Travel Insurance Select

The most comprehensive travel insurance for international trips, covering unlimited medical expenses, repatriation, luggage, cancellation, and civil liability, with optional limit increases.

travel

Viajero Seguro (Modular Travel Insurance)

A modular travel insurance that allows the insured to adjust coverage levels for medical expenses, accidents, luggage, cancellation, and vacation reimbursement according to their needs.

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Travel Star (Short Trip Insurance)

An affordable travel insurance for short European and tourist destination trips of up to 34 days, with standard medical assistance, luggage, accident, and civil liability coverage.

travel

Travel Cancellation Insurance

A cancellation-only insurance covering trip cancellation costs for up to 30 different covered causes, including illness and family emergencies.

travel

ERGO Travel 365 Star (Annual Travel Insurance)

An annual multi-trip travel insurance covering all trips throughout the year with comprehensive assistance, cancellation, and luggage coverage; family rates available from 3 insured persons.

travel

Cruise Travel Insurance

A travel insurance specifically designed for cruise vacations, covering unlimited medical expenses on board and ashore, cancellation, luggage, civil liability, and scale delays.

travel

Ski / Winter Sports Travel Insurance

A travel insurance tailored for ski and winter sports trips, including medical assistance, repatriation, accident coverage, and luggage protection for ski equipment.

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Youth Travel Insurance (ERV Jóvenes)

A travel insurance for travellers aged 14 to 29, covering medical assistance in Spain and abroad, luggage, accident indemnification, and civil liability.

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Student / Study Travel Insurance

Travel insurance for student trips including end-of-course trips, university year-end trips, excursions, and language study stays abroad.

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Business Star (Corporate / Business Travel Insurance)

A business travel insurance for corporate travellers with unlimited medical expenses abroad, repatriation, luggage, civil liability, kidnapping indemnification, and legal assistance; available in annual and temporary modalities.

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Multiassistance Travel Insurance (Select / ERV Travel Star)

A comprehensive multi-assistance travel insurance covering medical expenses, repatriation, luggage, cancellation, civil liability, and legal protection during temporary trips.

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Short Break / Escapades Insurance

A travel insurance designed for short domestic or European getaway trips, with basic assistance, luggage, and accident coverage at a competitive price.

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Accommodation Stay Insurance

An insurance product covering accommodation stays, protecting against cancellation and interruption of booked lodging arrangements.

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Excursions Insurance (ERV Excursiones)

A travel insurance designed for day trips and excursions, offering specific coverage for short group or individual outings at competitive prices.

Regulatory updates

ERV Spain operates as a registered branch (sucursal) under CIF W0040918E and registry key E0243, supervised by the DGSFP. The branch was constituted on 20 July 2015 under its current legal form. In 2019, the commercial name changed from ERV Seguros de Viaje to ERGO Seguros de Viaje as part of the ERGO Group's international rebranding strategy. The company holds an AA solvency rating from Fitch. No recent specific enforcement actions by the DGSFP against this entity were found.

Reputation and reviews

Facebook

9,447 likes

Trustpilot

2.6

7 reviews

The Trustpilot page for ergo-segurosdeviaje.es shows only 7 reviews. A score of approximately 2.6 is referenced in Trustpilot category listings on es.trustpilot.com for this domain.

Google

3

Google Maps search snippet for ERGO Seguros de Viaje at Av. Isla Graciosa 1, San Sebastián de los Reyes, Madrid showed a 3-star (★★★☆☆) rating. Exact review count not available in the snippet.