Insurer profile

Pelayo Mutual Insurance and Reinsurance Company at Fixed Premium

Pelayo is a Spanish fixed-premium mutual insurer founded in 1933. It is 100% Spanish-owned with no external parent group, operating across all of Spain with over 850,000 policyholders and nearly 1,200,000 policies. It offers a wide range of insurance products including motor, home, health, life, accidents, communities, commerce, pets, hunting, bereavement, and agricultural insurance.

Source
Legal entity
Pelayo Mutual Insurance and Reinsurance Company at Fixed Premium
Headquarters
Madrid, Spain
Regulator
Directorate-General for Insurance and Pension Funds (DGSFP)
Phone
+34 915 200 500
Email
protecciondedatos@pelayo.com
Founded
1933
Last verified
Jul 17, 2026
Official website

Products from Pelayo Mutual Insurance and Reinsurance Company at Fixed Premium

motor

Third-Party Basic Car Insurance

Basic mandatory and voluntary third-party liability coverage for cars, including driver protection, roadside assistance, and legal protection.

motor

Third-Party with Glass Car Insurance

Third-party basic coverage plus repair or replacement of vehicle glass, including home windscreen repair for small impacts.

motor

Extended Third-Party Car Insurance

Third-party coverage including glass, fire, and theft protection, with 100% vehicle value reimbursement in the first two years.

motor

Comprehensive Car Insurance (All Risk, No Excess)

Full comprehensive coverage including own damage without excess, with 110% vehicle value payout in the first two years.

motor

Comprehensive Car Insurance (All Risk, With Excess)

Full comprehensive coverage with a deductible applied when the policyholder is at fault; Pelayo covers amounts exceeding the excess.

motor

Basic Motorcycle Insurance

Mandatory and voluntary third-party liability for motorcycles, including driver insurance, roadside assistance from km 0, legal protection, and licence loss benefit.

motor

Extended Motorcycle Insurance (Fire and Theft)

Motorcycle insurance covering third-party liability plus fire and theft, with 100% vehicle value recovery in the first year if stolen.

motor

Moped Insurance (up to 50cc)

Specific policy for mopeds and scooters up to 50cc, including mandatory and voluntary liability, legal protection, and a monthly subsidy if the licence is lost.

property

Home Insurance

Comprehensive home insurance covering fire, theft, water damage, glass breakage, legal protection, and liability, available in Basic, Plus, and Premium tiers.

property

Commerce and Offices Insurance

Insurance for small and medium-sized businesses and offices, covering material damage, liability, and urgent repairs resolved in under three hours.

property

Residents Community Insurance

Insurance for residents' communities covering building damage, communal water damage, fire, and civil liability, with urgent interventions guaranteed within three hours.

health

Health Insurance

Private health insurance providing access to a wide medical network, covering diagnostic tests, specialist consultations, and surgical procedures.

life

Life Insurance

Life insurance covering death by any cause and permanent disability, with optional critical illness and accident double-capital riders.

other

Personal Accident Insurance

Personal accident insurance covering hospitalisation, permanent disability, death from accident, and optional double capital for traffic accidents.

pet

Pet Insurance (Domestic Animals)

Pet insurance covering owner civil liability for damage caused by pets, veterinary assistance for accidents, and indemnity for animal death or sacrifice.

other

Bereavement (Funeral) Insurance

Funeral and bereavement insurance covering all funeral costs, legal formalities, psychological assistance, and optional repatriation for deaths abroad.

liability

Hunting and Fishing Insurance

Liability and accident insurance for hunting and fishing activities, covering third-party damages and personal protection during these sports.

property

Agricultural Insurance

Agricultural insurance products for all farming models, offered in partnership with Agromutua through AgroPelayo.

financial

Pension Plans

Individual pension savings plans offering tax benefits and flexible contribution options to prepare for retirement.

Regulatory updates

According to the DGSFP's 2024 Complaints Report, Pelayo Mutua ranked second among Spanish insurers in complaints per million euros of earned premiums, with a ratio of 0.65. The DGSFP also issued a ruling against Pelayo in late 2025 regarding the improper application of multiple franchise deductibles for vandalism damage claims, requiring Pelayo to report compliance within one month and warning of potential sanctions for non-compliance. Pelayo is registered in the DGSFP under key M0050 and CIF G-28031466.

Reputation and reviews

Facebook

31,870 likes

Trustpilot

1.1

1,033 reviews

Offer pages

Motor casco

Pelayo is a motor casco insurance for the Spain market with online purchase and 24/7 assistance.

Last verified Jul 18, 2026

Motor third-party liability

Pelayo is a motor third-party liability insurance for the Spain market with online purchase and 24/7 assistance.

Last verified Jul 17, 2026