Extracted from source documents

FIATC Travel insurance (Viaje)

Underwritten by FIATC Mutua de Seguros y Reaseguros · Spain

travel insurance from FIATC for the Spain market, with online purchase and 24/7 assistance.

Last verified Jul 16, 2026Sources

Online purchase24/7 helpline

Unique selling points

Medical coverage up to €1,000,000 for rest-of-world destinations, selectable to match the cost of healthcare in the destination country.

'Tu Doctor de Viaje' telemedicine service included in all variants, providing 24/7 phone, chat and video consultations with doctors in the traveller's own language from anywhere in the world.

Instant online issuance: the policy documentation is available for download immediately after online payment, enabling same-day coverage even on the day of departure.

Optional COVID-19 coverage available as an add-on in the Viaje tier, covering medical expenses up to the contracted medical limit (maximum €100,000).

Trips and stays of up to one year in duration are eligible, with an annual multi-trip option also available for travellers making multiple trips per year.

Coverage limits

Covered

Medical, surgical, pharmaceutical and hospitalisation expenses

€1.5K – €1M

Covers medical, surgical, pharmaceutical and hospitalisation expenses due to illness or accident during travel. Limits vary by tier and destination: Viaje – country of origin €3,000; Europe €30,000 (optionally extendable to €60,000, €100,000, €250,000 or €500,000); rest of world €60,000 (optionally extendable to €100,000, €250,000, €500,000 or €1,000,000). Básico – country of origin €1,500; Europe €10,000 (not extendable); rest of world €20,000 (not extendable). Maximum overall coverage up to €1,000,000.

Covered

Emergency medical treatment

€1.5K – €1M

Emergency medical treatment is covered as part of the medical expenses guarantee (gastos médicos, quirúrgicos, farmacéuticos y de hospitalización). Limits match those of medical_expenses: €1,500–€1,000,000 depending on tier and destination. The 'Tu Doctor de Viaje' telemedicine platform is included in both tiers for initial medical assessment.

Covered

Hospitalisation expenses

€1.5K – €1M

Hospitalisation is covered as an integral part of the medical expenses guarantee. Limits are the same as medical_expenses and vary by tier and destination. Additionally, companion travel and accommodation expenses during hospitalisation of the insured (up to 10 days at €80/day in Viaje tier) are covered; this benefit is not included in the Básico tier.

Covered

Outpatient treatment

€1.5K – €1M

Outpatient medical and surgical expenses are covered within the overall medical expenses guarantee. No separate explicit outpatient sub-limit is stated; the same destination-based limits apply as for medical_expenses. Pharmaceutical expenses are also included.

Covered

Emergency dental expenses

€30 – €100

Emergency dental expenses are covered in both tiers: Viaje up to €100, Básico up to €30. Covers emergency dental treatment required during travel.

Covered

Medical transport (repatriation or health transport due to illness or accident)

Covered

Repatriation or health transport due to illness or accident is covered (stated as 'Incluido') in both Viaje and Básico tiers. No monetary cap is specified in the benefits table. Family or companion travel expenses and accommodation (up to 10 days at €80/day for Viaje, €60/day for Básico) are also covered.

Covered

Medical evacuation

Covered

Medical evacuation is covered as part of the repatriation or health transport guarantee, included in both Viaje and Básico tiers (stated as 'Incluido'). No separate monetary cap is specified. Must be arranged through the 24/7 assistance line.

Covered

Transport of mortal remains

Covered

Transport of mortal remains is covered (stated as 'Incluido') in both Viaje and Básico tiers. No monetary cap is specified. Family or companion travel and accommodation expenses related to this event are also covered (up to 10 days at €80/day for Viaje, €60/day for Básico).

Search and rescue

No limit stated

Search and rescue expenses are not listed in the Viaje or Básico benefits table. This coverage is referenced for other FIATC modalities (e.g. Turisport) but not for the Viaje/Básico product line.

Optional · Viaje

COVID-19 medical expenses coverage

€100K

COVID-19 medical, surgical, pharmaceutical and hospitalisation expenses can be covered as an optional addition to the Viaje tier (available for trips up to 90 days). The limit mirrors the contracted medical expenses guarantee, with a maximum cap of €100,000 for COVID-19 in policies with a higher overall medical limit for travel outside the country of nationality or residence. Not available in the Básico tier.

Section: Cobertura del seguro de viajes

Cubre los gastos médicos, quirúrgicos, farmacéuticos y de hospitalización por COVID-19 cuyo límite será el mismo que el contratado en la Garantía de Gastos médicos, estableciéndose un límite máximo de 100.000 € por COVID-19 en las pólizas con un límite superior a esta cifra, en la garantía de gastos médicos en viajes fuera del país de nacionalidad o residencia. Contratable opcionalmente.

Excluded

Pre-existing medical conditions

Excluded

Pre-existing conditions and chronic diseases that existed before the trip commenced are explicitly excluded. Claims arising from pre-existing diseases are not covered in either Viaje or Básico tiers.

Section: Preguntas frecuentes > ¿Existe alguna exclusión en los seguros de vacaciones?

Las enfermedades preexistentes o provocadas por intencional ingestión de alcohol, tóxicos, drogas, narcóticos o por la utilización de medicamentos sin prescripción médica.

Winter sports cover

No limit stated

Winter sports coverage is not listed in the Viaje or Básico benefits table. FIATC offers a separate 'Seguresquí' product for ski/winter sports coverage.

Adventure sports cover

No limit stated

Adventure sports coverage is not listed in the Viaje or Básico benefits table. FIATC's Turisport modality is designed for sporting travel but is a separate product from Viaje/Básico.

Conditional

Pregnancy complications

Conditional

Unexpected pregnancy complications are covered under the medical expenses guarantee, except complications occurring from the seventh month of pregnancy onward, or at any stage of pregnancy if the insured has had complications in previous pregnancies, which are excluded.

Section: Preguntas frecuentes > ¿Existe alguna exclusión en los seguros de vacaciones?

Las reclamaciones derivadas de las complicaciones ocurridas a partir del séptimo mes de embarazo o durante el transcurso del mismo si la Asegurada ha sufrido complicaciones en embarazos anteriores.

Covered

Private civil liability

€6K – €150K

Private civil liability is included in both tiers. Viaje tier: limit per claim €150,000, maximum per claim for all persons affected €300,000. Básico tier: limit per claim €6,000, maximum per claim for all persons affected €12,000.

Covered

Legal assistance abroad

€600

Legal assistance expenses incurred abroad are covered in both tiers up to €600 (same for Viaje and Básico). Additionally, advance of penal bond up to €300 is covered in both tiers. Legal information abroad is included in both tiers. Advance of funds (€180) is only available in the Viaje tier.

Covered

24/7 assistance and telemedicine ('Tu Doctor de Viaje')

Covered

24/7 assistance is included in both Viaje and Básico tiers. Access to the 'Tu Doctor de Viaje' telemedicine platform is included, providing phone, chat and video consultations with medical professionals in the traveller's language, available year-round. Contact: +34 91 594 96 05 or https://telehealth-easy.com/spain/fiatc.

Section: Preguntas frecuentes > ¿Qué debo hacer si necesito atención médica mientras viajo al extranjero?

En el momento que tengas cualquier síntoma de malestar o enfermedad podrás contactar con la plataforma de asistencia "Tu doctor de viaje" a través de nuestro teléfono 91 594 96 05 (24/7) o de la página web https://telehealth-easy.com/spain/fiatc, donde podrás comunicarte con un profesional médico que hará una primera valoración y te indicará los siguientes pasos a seguir.

Key conditions

Assistance call deadline

The insured must contact the 24/7 assistance line (+34 91 594 96 05) as soon as any medical symptom or incident arises during travel. Unreported or unauthorized treatment may result in reduced or rejected reimbursement. The policy must be contracted before departure from Spain.

Unauthorized treatment

Medical expenses reimbursement may be reduced or denied if the insured seeks treatment without prior authorization from the assistance central, unless a genuine emergency prevented prior contact.

Purchase while abroad

The travel insurance policy must be contracted before departure from Spain. It cannot be purchased once the trip has already commenced.

Chronic conditions

Chronic diseases and conditions pre-existing before the start of the trip are explicitly excluded from coverage under both the Viaje and Básico tiers.

Pregnancy

Pregnancy complications occurring from the seventh month of pregnancy onward are excluded, as are complications at any stage of pregnancy if the insured has had complications in previous pregnancies.

Source

Section: Preguntas frecuentes > ¿Existe alguna exclusión en los seguros de vacaciones?

Las reclamaciones derivadas de las complicaciones ocurridas a partir del séptimo mes de embarazo o durante el transcurso del mismo si la Asegurada ha sufrido complicaciones en embarazos anteriores.

Pre-existing condition exclusions

Pre-existing medical conditions, diseases or injuries diagnosed before the trip are excluded. This includes conditions caused by intentional ingestion of alcohol, drugs, narcotics or use of medication without a medical prescription.

Coverage duration limit

The policy covers trips and stays of up to one year in duration. For optional COVID-19 coverage, the trip must not exceed 90 days. The coverage period is specified in the particular conditions of the policy.

Direct payment

Medical assistance is coordinated directly by FIATC's 24/7 assistance central (+34 91 594 96 05). Policyholders must contact the assistance line before seeking treatment; unreported or unauthorized treatment may result in reduced or rejected reimbursement.

Territorial scope

Coverage varies by destination: country of origin/nationality/residence, Europe and Mediterranean, or rest of the world. Must be contracted before departure from Spain.

Documents

Policy specifics

Medical assistance abroad

Coverage for medical, surgical, pharmaceutical and hospitalization expenses due to illness or accident during travel, with limits ranging from €1,500 (Básico, country of origin) to €1,000,000 (Viaje, rest of world, extendable) depending on tier and destination.

SourcePage 1

Section: Garantías de asistencia > Gastos médicos, quirúrgicos, farmacéuticos y de hospitalización por enfermedad o accidente

- País de origen, nacionalidad y/o residencia 3.000€ 1.500€ - Europa y países ribereños del Mediterráneo (30.000€ ampliable opcionalmente y según la duración hasta 60.000, 100.000, …250.000 o 500.000€) 30.000€ 10.000€ (no ampliable) - Resto del mundo (60.000€ ampliable opcionalmente y según la duración hasta 100.000, 250.000, …500.000 o 1.000.000€) 60.000€ 20.000€ (no ampliable)

Repatriation and medical transfer

Coverage for repatriation costs in case of serious illness, accident or death; includes medical transfer to appropriate medical facility

Source

Section: Preguntas frecuentes > ¿Cuáles son las coberturas de nuestro seguro de viaje?

Repatriación o transporte sanitario: ya sea por enfermedad o accidente, el seguro de viaje de FIATC te cubre los gastos de repatriación si se diera la circunstancia del fallecimiento y también si fuera imprescindible para la recuperación del asegurado.

Trip cancellation and interruption (optional)

Optional coverage that reimburses flight, accommodation and activity costs if travel is cancelled or interrupted for justified reasons; covers 26 predefined causes

Source

Section: Ventajas de los seguros de viaje FIATC

Cobertura opcional de cancelación o interrupción del viaje por hasta 26 causas desde el momento en que contratas.

Baggage loss and damage coverage

Financial compensation for loss or damage to luggage; limit €1,200 (Viaje) or €500 (Básico).

SourcePage 1

Section: Garantías de equipajes > Pérdida o daños de equipajes

Pérdida o daños de equipajes - Límite por objeto - Límite global por todo concepto (en caso de no presentar facturas) - Límite máximo por siniestro para el conjunto de personas afectadas 1.200€ 300€ 150€ 3.000€ 500€ 150€ 75€ 1.500€ Gastos de búsqueda y localización de equipajes Incluido No incluido

Pre-existing medical conditions exclusion

Claims related to pre-existing or chronic diseases that existed before trip commencement are excluded.

Source

Section: Preguntas frecuentes > ¿Existe alguna exclusión en los seguros de vacaciones?

Las enfermedades preexistentes o provocadas por intencional ingestión de alcohol, tóxicos, drogas, narcóticos o por la utilización de medicamentos sin prescripción médica.

Mental health and substance-related exclusions

Specific exclusions for suicide, attempted suicide, mental disorders, anxiety, stress, depression and STI/VD claims

Source

Section: Preguntas frecuentes > ¿Existe alguna exclusión en los seguros de vacaciones?

El suicidio o intento de suicidio, los trastornos mentales, de ansiedad, de estrés, de depresión o de infecciones venéreas.

War and conflict zone exclusion

Travel to countries in state of siege, insurrection, armed conflict or officially war-declared regions is not covered

Source

Section: Preguntas frecuentes > ¿Existe alguna exclusión en los seguros de vacaciones?

Los viajes a países en estado de sitio, insurrección o conflicto bélico de cualquier clase o naturaleza, aun cuando no hayan sido declarados oficialmente, y aquellos que específicamente figuren en las condiciones particulares, como países excluidos.

24/7 medical assistance hotline and telemedicine

Access to 'Tu doctor de viaje' platform providing phone, chat and video consultations with medical professionals available 24/7 in traveler's language

Source

Section: Preguntas frecuentes > ¿Qué debo hacer si necesito atención médica mientras viajo al extranjero?

En el momento que tengas cualquier síntoma de malestar o enfermedad podrás contactar con la plataforma de asistencia "Tu doctor de viaje" a través de nuestro teléfono 91 594 96 05 (24/7) o de la página web https://telehealth-easy.com/spain/fiatc.

Sources

FIATC Travel insurance