Extracted from source documents

Néctar Contigo Travel insurance (Nectar Contigo Travel Medical)

Underwritten by Sanitas Sociedad Anónima de Seguros · Spain

travel insurance from Néctar Contigo for the Spain market, with online purchase and 24/7 assistance.

Verified Jul 15, 2026 · Terms dated 2022-10-03Sources

Online purchase24/7 helpline

Unique selling points

Travel emergency medical coverage up to €12,000 per person per year is included as standard in the base health policy at no extra premium — competitors often sell this as a separate add-on.

Access to over 15,000 healthcare professionals and more than 100 hospitals across 40 provinces in Spain through a dedicated Néctar Contigo medical network at a competitive price point averaging around €30/month.

First 6 medical services per year free of co-payment, with an annual co-payment cap of €320 per insured, enabling significant savings for lower-frequency users.

Backed by Bupa, one of the world's largest international healthcare groups, providing financial stability and access to Bupa's global healthcare expertise and digital innovation programs.

Sanitas 24 horas included: unlimited telephone medical advisory and emergency guidance service available 365 days a year, plus video consultation access through Mi Sanitas for remote specialist appointments.

Coverage limits

Covered

Emergency medical expenses abroad (aggregate annual limit)

€12K

Covers medical expenses (doctors, surgeons, hospitals/clinics), prescribed medications, hospitalization costs, and local ambulance ordered by a doctor, all originated outside Spain and provided through SANITAS-designated centers. Maximum €12,000 per insured person per policy year. Expenses below €3 are excluded. This aggregate limit applies jointly to all medical services under this coverage.

Page 25

Section: Cobertura de asistencia de urgencias en el extranjero > 1. Gastos Médicos

12.000€ por persona y año.

Covered

Urgent medical treatment abroad

€12K

Urgent medical and surgical treatment by doctors, surgeons and hospitals abroad for illness or accident. Prior authorization required before any treatment (except vital emergencies). Covered within the €12,000 aggregate annual limit. For vital emergencies, the insured may attend the nearest clinic and must notify SANITAS within 7 days.

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Section: Cobertura de asistencia de urgencias en el extranjero

Es imprescindible para poder cubrir esta asistencia, que el Asegurado esté al corriente de pago y que, antes de que se le realice ninguna prestación médica (salvo urgencia vital), contacte con Sanitas y solicite autorización previa

Covered

Hospitalization costs abroad

€12K

Hospitalization costs abroad are included as part of the emergency medical expenses coverage, subject to the aggregate €12,000 per person per year limit.

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Section: Cobertura de asistencia de urgencias en el extranjero > 1. Gastos Médicos

Gastos de hospitalización

Covered

Outpatient treatment abroad

€12K

Outpatient medical consultations and treatment by doctors and specialists abroad are covered as part of the emergency medical expenses guarantee, within the €12,000 aggregate annual limit.

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Section: Cobertura de asistencia de urgencias en el extranjero > 1. Gastos Médicos

los gastos médicos (de médicos, cirujanos y hospitales/clínicas)

Covered

Emergency dental expenses abroad

€300

Emergency dental expenses abroad are covered up to a maximum of €300 per insured. Excluded: endodontics, aesthetic reconstructions of prior treatments, oral cleaning, prostheses, crowns and implants.

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Section: Cobertura de asistencia de urgencias en el extranjero > 1. Gastos Médicos

gastos odontológicos considerados de urgencia hasta un máximo de 300€ por asegurado, quedando excluido los gastos correspondientes a: endodoncias, reconstrucciones estéticas de tratamientos anteriores, limpieza bucal, prótesis, fundas e implantes

Covered

Medical transport to treatment point abroad

Covered

SANITAS covers transport of the ill or injured insured under medical supervision to the nearest treatment point where the required treatment can be performed. SANITAS medical service decides the means of transport and the destination medical center. Local ambulance ordered by a doctor also covered within medical expenses. No monetary sub-limit stated separately; included within aggregate €12,000 limit.

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Section: Cobertura de asistencia de urgencias en el extranjero > 2. Traslado de enfermos o heridos al lugar de asistencia

SANITAS tomará a su cargo dicho traslado bajo observación médica hasta el punto de asistencia en el que sea posible efectuar el tratamiento

Covered

Medical evacuation abroad

Covered

Covered as part of the medical transport guarantee (item 2 of the abroad coverage): SANITAS organizes and covers transport of the insured under medical supervision to the appropriate treatment point. The SANITAS medical service decides the means of transport. No separate monetary sub-limit stated; included within the aggregate coverage framework.

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Section: Cobertura de asistencia de urgencias en el extranjero > 2. Traslado de enfermos o heridos al lugar de asistencia

El servicio médico de SANITAS será el que decida y elija el medio de transporte y el centro médico/hospital al que debe acudir el Asegurado, conforme a las exigencias de orden médico que apliquen al caso.

Covered

Repatriation of mortal remains

Covered

In case of death of the insured abroad, SANITAS organizes and covers the transfer of the coffin to the place of burial in the country of habitual residence, including the minimum obligatory coffin, embalming, and administrative formalities. Upon request of beneficiaries, SANITAS also covers cremation at the place of death and transport of ashes to the country of habitual residence. Funeral and burial costs are excluded.

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Section: Cobertura de asistencia de urgencias en el extranjero > 5. Traslado en caso de fallecimiento

En caso de fallecimiento del Asegurado, SANITAS organizará y tomará a su cargo el traslado del féretro hasta el lugar de su inhumación... SANITAS no tomará a su cargo los gastos de funeral e inhumación.

Excluded

Search and rescue

Excluded

No search and rescue coverage is stated in the Néctar Contigo abroad coverage section. The baggage search service (item 8) is administrative assistance for lost luggage, not search and rescue.

Conditional

COVID-19 treatment abroad

Conditional

COVID-19 treatment abroad is not explicitly mentioned. Under the general terms, pre-existing known conditions and epidemias declaradas oficialmente are excluded (Cláusula III.B). An acute COVID-19 illness not known before the trip and not constituting a declared official epidemic would be covered as a general emergency illness within the €12,000 limit. However, if COVID-19 is declared an official epidemic, it would be excluded.

Clause Cláusula III.BPage 28

Section: Cláusula III: Coberturas excluidas

guerras civiles, internacionales, actos de carácter terrorista en cualquiera de sus formas (química, biológica, nuclear, etc.), revoluciones y maniobras militares, aún en tiempo de paz, y epidemias declaradas oficialmente.

Excluded

Pre-existing conditions

Excluded

Expenses caused by the diagnosis or treatment of a physiological condition or illness already known before the trip start date are excluded, unless it is a clear and unforeseeable complication. Treatments prescribed in Spain before departure are also excluded. Mental illnesses and chronic diseases that have caused health alterations in the insured are also excluded.

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Section: Cobertura de asistencia de urgencias en el extranjero > ¿Qué no incluye?

los gastos ocasionados por el diagnóstico o el tratamiento de un estado fisiológico o enfermedad ya conocida antes de la fecha de la iniciación del viaje, a menos que sea una complicación clara o imprevisible; los tratamientos prescritos en España; las enfermedades mentales y las crónicas que hayan provocado alteraciones en la salud del Asegurado.

Excluded

Winter sports cover

Excluded

Injuries from practicing winter sports as an amateur are excluded. Cláusula III.B specifically lists off-piste skiing with jumps ("esquí fuera de pista o con saltos de trampolín") as a risk sport. Injuries from such activities are not covered under this policy.

Clause Cláusula III.BPage 28

Section: Cláusula III: Coberturas excluidas

esquí fuera de pista o con saltos de trampolín, el bobsleigh, escalada, boxeo, lucha en cualquiera de sus modalidades, toreo y encierro de reses bravas

Excluded

Adventure sports cover

Excluded

Injuries from practicing high-risk adventure sports as an amateur are explicitly excluded under Cláusula III.B. Listed excluded sports include: aerial activities, motor vehicle speed trials, scuba diving, bobsleigh, climbing, boxing, martial arts, bullfighting, rugby, quad, speleology, water navigation, rafting, bungee jumping, hydrospeed, canyoning, parachuting, paragliding, ballooning, free flying, gliding, hunting, horse riding, and any similarly risky activity.

Clause Cláusula III.BPage 28

Section: Cláusula III: Coberturas excluidas

actividades aéreas, pruebas de velocidad con vehículos a motor, submarinismo, esquí fuera de pista o con saltos de trampolín, el bobsleigh, escalada, boxeo, lucha en cualquiera de sus modalidades, toreo y encierro de reses bravas, artes marciales, rugby, quad, espeleología, actividades de navegación o en aguas bravas, rafting, puenting, hidrospeed, barranquismo, paracaidismo, parapente, aerostación, vuelo libre, vuelo sin motor, caza, hípica

Conditional

Pregnancy complications abroad

Conditional

Not explicitly addressed in the abroad coverage section. Pregnancy and childbirth are covered domestically under the main policy, but the abroad emergency coverage only covers urgent medical needs arising from illness or accident. Clear and unforeseeable pregnancy complications could qualify as covered under the general emergency illness clause, but routine pregnancy care and planned deliveries abroad are excluded. Domestic coverage excludes deliveries outside hospital settings.

Excluded

Personal liability abroad

Excluded

Personal liability coverage is not included in the Néctar Contigo abroad coverage section. The legal assistance provision (item 11) covers only legal costs arising from traffic accidents, and the bail advance (item 12) is a loan, not a liability indemnification.

Conditional

Legal assistance abroad (traffic accidents only)

€1.5K

SANITAS pays up to €1,500 for lawyer and court representative fees arising from legal assistance following a traffic accident abroad. This coverage applies only when the insured is imprisoned or prosecuted as a result of a traffic accident. If this benefit is also covered by the vehicle insurance policy, the payment is treated as an advance to be repaid by SANITAS. A bail advance of up to €10,000 is also available as a loan (item 12).

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Section: Cobertura de asistencia de urgencias en el extranjero > 11. Asistencia jurídica

Si el Asegurado es encarcelado o procesado como consecuencia de un accidente de circulación ocurrido, SANITAS abonará hasta un máximo de 1.500 euros para el pago de los honorarios de abogado y procurador

Covered

24/7 telephone assistance service

Covered

The Sanitas 24 horas service provides 24/7 telephone assistance for medical advice, emergency guidance, and coordination of the abroad coverage services. For abroad coverage, prior authorization must be requested through the telephone number on the back of the card before any non-vital medical service. The service also transmits urgent messages (item 14) and coordinates all logistical aspects of the abroad coverage.

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Section: Cláusula II: Coberturas > Sanitas 24 horas

Servicio telefónico que comprende la atención informativa facilitada por un equipo médico, que asesorará al Asegurado sobre sus preguntas de carácter médico, tratamientos, medicación, lectura de análisis, etc., las 24 horas del día, los 365 días del año.

Key conditions

Assistance call deadline

The insured must contact SANITAS and request prior authorization BEFORE any medical service is performed (except vital emergencies). In case of vital emergency, the insured must notify SANITAS within a maximum of 7 days from hospital admission, providing a copy of the emergency medical report.

Unauthorized treatment

Medical services received without prior SANITAS authorization (except vital emergencies) are not covered. SANITAS will not cover costs from non-designated providers or unauthorized treatments. The authorization voucher is void if the insured does not meet all policy requirements at the time of service.

Purchase while abroad

This coverage is an integral part of the main Néctar Contigo health policy and cannot be purchased independently while already abroad. The policy must be in force and premium payments up to date for the abroad coverage to apply.

Chronic conditions

Chronic diseases that have caused health alterations in the insured are explicitly excluded from the abroad coverage. Pre-existing chronic conditions known before the trip start date are also excluded, unless a complication is clear and unforeseeable.

Pregnancy

The abroad emergency coverage does not explicitly cover pregnancy. Clear and unforeseeable pregnancy complications occurring abroad may be covered as a general medical emergency within the €12,000 limit. Planned deliveries and routine antenatal care abroad are not covered under the abroad emergency supplement.

Pre-existing condition exclusions

Expenses for diagnosis or treatment of a physiological condition or illness already known before the trip start date are excluded. Exception: when such condition leads to a clear and unforeseeable complication abroad, that complication may be covered. Treatments prescribed in Spain prior to the trip are excluded.

Coverage duration limit

The abroad emergency coverage applies only for trips of up to 90 consecutive days from the trip start date. Medical assistance must be required within those 90 consecutive days for coverage to apply.

Direct payment

SANITAS pays directly to designated centers and providers abroad (médicos, cirujanos, hospitales/clínicas) through its concerted network. For vital emergencies the insured attends the nearest center and notifies SANITAS within 7 days. Expenses below €3 are excluded.

Territorial scope

Coverage applies outside Spanish territory, for trips up to 90 consecutive days from trip start

Documents

Policy specifics

Travel emergency medical coverage

Medical emergency coverage for trips abroad with maximum annual limit of €12,000

Source

Section: Además, te acompañamos en todo momento > Urgencias en viajes al extranjero

Dispondrás de una cobertura de urgencias médicas que puedas necesitar en viajes al extranjero, con un límite de hasta 12.000 € anuales.

Travel assistance telephone service

24/7 telephone emergency assistance and medical advice service for international travel

Source

Medical repatriation and transport services

Covers transportation of insured person if ill or injured abroad, transportation of family members, transportation of minors, and early return in case of family death

Source

Sources

Néctar Contigo Travel insurance