Plus Ultra Líneas Aéreas Travel insurance (Seguro Cancelacion Asistencia Equipajes)
Underwritten by Occident GCO, S.A. de Seguros y Reaseguros · Spain
travel insurance from Plus Ultra Líneas Aéreas for the Spain market, with 24/7 assistance.
Verified Jul 15, 2026 · Terms dated 2026-01-01Sources
Key facts
- Plus Ultra Líneas Aéreas
Unique selling points
Comprehensive travel assistance package automatically included with every Plus Ultra round-trip air ticket purchase — no separate policy application required.
Medical expenses abroad covered up to 30,000 EUR per insured.
Air ambulance evacuation available for medical emergencies in Europe and Mediterranean countries, with fastest available means guaranteed worldwide.
24/7 permanent medical and assistance helpline (+34 91 572 44 27) with telephone medical advice service available 365 days a year.
28 specific cancellation causes covered, including job loss, unexpected surgery, natural disaster, medical quarantine, and organ transplant summons.
Coverage limits
Medical, surgical, pharmaceutical and hospitalisation expenses abroad
€30K
Covers medical and surgical fees, prescribed pharmaceutical costs, and hospitalisation expenses incurred abroad as a result of illness or accident (clause 1.4). Maximum 30,000 EUR per insured per event. Expenses incurred in the country of origin are explicitly excluded.
Section: GARANTÍA DE ASISTENCIA EN VIAJE Y EQUIPAJES > 1.4) Gastos médicos, quirúrgicos, farmacéuticos y de hospitalización en el extranjero
La cantidad máxima cubierta por Asegurado, para el conjunto de los citados gastos que se produzcan en el extranjero, es de 30.000 euros.
Emergency medical treatment abroad
€30K
Emergency medical treatment is covered as part of the aggregate 30,000 EUR medical expenses limit (clause 1.4). The insured must call the 24-hour central (+34 91 572 44 27) to activate assistance.
Section: GARANTÍA DE ASISTENCIA EN VIAJE Y EQUIPAJES > DEFINICIONES
Es condición indispensable para la prestación de los servicios descritos en las cláusulas siguientes, que el Asegurado solicite los mismos a los teléfonos de la Central Permanente 24 horas: Número de teléfono: + 34 91 572 44 27
Hospitalisation abroad
€30K
Hospitalisation costs abroad are covered within the aggregate 30,000 EUR limit per insured (clause 1.4c). If hospitalisation lasts more than 10 days, the insurer also arranges and covers a return round-trip ticket for a family member or designated person to accompany the insured at repatriation (clause 1.3).
Section: GARANTÍA DE ASISTENCIA EN VIAJE Y EQUIPAJES > 1.3) Desplazamiento de un familiar en caso de hospitalización
Si el estado del Asegurado enfermo o herido requiere su hospitalización durante un periodo superior a 10 días, el Asegurador pondrá a disposición de un familiar del Asegurado o de la persona que éste designe, un billete de ida y vuelta, para que pueda acompañarlo en el momento de su repatriación.
Outpatient medical treatment abroad
€30K
Outpatient medical and surgical fees, as well as prescribed pharmaceuticals, are covered as part of the aggregate 30,000 EUR limit for medical expenses abroad (clause 1.4a and 1.4b).
Section: GARANTÍA DE ASISTENCIA EN VIAJE Y EQUIPAJES > 1.4) Gastos médicos, quirúrgicos, farmacéuticos y de hospitalización en el extranjero
a) Los gastos y honorarios médicos y quirúrgicos b) Los gastos farmacéuticos prescritos por un médico
Emergency dental treatment
Not established from the reviewed documents
Emergency dental treatment is not mentioned anywhere in the 2026 general conditions, so its coverage status is not stated. The only related clause is the exclusion of aesthetic treatments and all types of prostheses (p.14).
Section: EXCLUSIONES DE LAS GARANTÍAS RELATIVAS A LAS PERSONAS
Los tratamientos estéticos y todo tipo de prótesis, lentes y aparatos ortopédicos en general.
Medical transport (sanitary transfer)
Covered
The insurer organises and covers sanitary transport of the injured or ill insured to the most suitable hospital facility, including air ambulance in Europe and Mediterranean countries when urgency requires it, or scheduled airline/fastest available means elsewhere in the world (clause 1.1). No numeric limit is stated; the medical team decides transport mode. Also covers subsequent transfer home once medically possible.
Section: GARANTÍA DE ASISTENCIA EN VIAJE Y EQUIPAJES > 1.1) Transporte o repatriación sanitario de heridos y enfermos
El Asegurador organizará y tomará a su cargo el transporte del mismo por el medio más idóneo, incluso bajo vigilancia médica si procede, hasta el Centro Hospitalario que disponga de las instalaciones necesarias.
Medical evacuation
Covered
Medical evacuation is covered as part of clause 1.1 (sanitary transport). The insurer arranges and covers evacuation by the most appropriate means, including air ambulance in Europe and Mediterranean regions, or commercial airline/fastest available means for the rest of the world. No explicit monetary limit is stated; the insurer's medical team makes all transport decisions.
Section: GARANTÍA DE ASISTENCIA EN VIAJE Y EQUIPAJES > 1.1) Transporte o repatriación sanitario de heridos y enfermos
En cualquier supuesto, la decisión de realizar o no el traslado, y la elección de los medios de transporte utilizados corresponden al equipo médico del Asegurador.
Repatriation of mortal remains
Covered
In the event of non-intentional death of the insured, the insurer organises and covers transport of the body to the place of burial in the country of origin (clause 1.6). Post-mortem treatment and legal conditioning costs are covered up to 600 EUR. Funeral and ceremony costs are explicitly excluded.
Section: GARANTÍA DE ASISTENCIA EN VIAJE Y EQUIPAJES > 1.6) Transporte o repatriación de fallecidos y de los asegurados acompañantes
En caso de defunción por causas no intencionales del Asegurado, el Asegurador organizará y se hará cargo del traslado del cuerpo hasta el lugar de inhumación en el país de origen
Search and rescue
Excluded
Explicitly excluded: consequences derived from the practice of risk sports and the rescue of persons at sea, in mountains or in desert areas.
Section: EXCLUSIONES DE LAS GARANTÍAS RELATIVAS A LAS PERSONAS
Las consecuencias derivadas de la práctica de deportes de riesgo y el rescate de personas en mar, montaña o desierto.
COVID-19 treatment
Excluded
The policy excludes illness arising in the context of an epidemic or pandemic declared as such by the WHO or any governmental or health authority at the place of loss.
Section: EXCLUSIÓN GENERAL APLICABLE A TODAS LAS GARANTÍAS DE LA PÓLIZA
la enfermedad se enmarque en el contexto de una Epidemia o Pandemia, declarada como tal por la Organización Mundial de la Salud o cualquier autoridad gubernamental o sanitaria del lugar donde se haya producido el siniestro.
Pre-existing conditions
Excluded
Explicitly excluded: relapses of chronic diseases and situations derived from conditions or illnesses pre-existing at the start of travel. The policy's bases fundamentales state that the policy contains exclusions related to pre-existing illnesses.
Section: EXCLUSIONES DE LAS GARANTÍAS RELATIVAS A LAS PERSONAS
Las recaídas de enfermedades crónicas y las situaciones derivadas de padecimientos o condiciones previas al inicio del viaje.
Winter sports cover
Excluded
Not covered. The policy explicitly excludes consequences derived from the practice of risk sports. Winter sports (e.g. skiing, snowboarding) are classified as risk sports and therefore excluded.
Section: EXCLUSIONES DE LAS GARANTÍAS RELATIVAS A LAS PERSONAS
Las consecuencias derivadas de la práctica de deportes de riesgo y el rescate de personas en mar, montaña o desierto.
Adventure/risk sports cover
Excluded
Not covered. The policy explicitly excludes consequences derived from the practice of risk sports ("deportes de riesgo") and rescue of persons at sea, in mountains or desert. No adventure or extreme sports are covered.
Section: EXCLUSIONES DE LAS GARANTÍAS RELATIVAS A LAS PERSONAS
Las consecuencias derivadas de la práctica de deportes de riesgo y el rescate de personas en mar, montaña o desierto.
Pregnancy complications
Excluded
Pregnancy complications (medical assistance) are excluded from the travel assistance guarantee from the third month of gestation onwards, as well as periodic obstetric check-ups. Childbirth at any stage is excluded. Under the cancellation guarantee (article 2, clause 16), pregnancy complications as a cancellation reason are covered up to the 5th month, but that is a separate cancellation benefit, not a medical expenses coverage.
Section: EXCLUSIONES DE LAS GARANTÍAS RELATIVAS A LAS PERSONAS
Los partos y las complicaciones de embarazos a partir del tercer mes, así como las revisiones obstétricas periódicas.
Personal liability
No limit stated
Personal liability coverage is not included in the assistance or cancellation guarantees of this policy.
Legal assistance
No limit stated
Legal assistance is not provided as a coverage in this policy's assistance guarantee. The policy provides a medical information helpline (clause 1.11) and travel information service (clause 1.10) but no legal defence or legal assistance cover.
24/7 assistance helpline
Covered
A permanent 24-hour assistance helpline is available at +34 91 572 44 27. Contacting this line is a mandatory condition for activating all assistance and travel guarantees. The medical line (clause 1.11) provides telephone medical advice 24 hours a day, 365 days a year.
Section: GARANTÍA DE ASISTENCIA EN VIAJE Y EQUIPAJES > DEFINICIONES
Es condición indispensable para la prestación de los servicios descritos en las cláusulas siguientes, que el Asegurado solicite los mismos a los teléfonos de la Central Permanente 24 horas: Número de teléfono: + 34 91 572 44 27
Key conditions
Assistance call deadline
Calling the 24-hour helpline (+34 91 572 44 27) is a mandatory prerequisite for activating all assistance services covered by the travel guarantee. The insured must contact this line before incurring expenses or initiating transport arrangements wherever circumstances permit.
Unauthorized treatment
If the insured obtains medical treatment without prior authorisation from the 24-hour helpline, the insurer may limit indemnification or treat the services as unsanctioned. The insurer's medical team has sole authority to decide on transport mode and whether evacuation/transfer is medically required.
Purchase while abroad
The assistance guarantee is only valid if the travel cancellation expenses are also insured with Occident GCO, S.A. The policy is exclusively available as part of a Plus Ultra Líneas Aéreas round-trip air ticket purchase; it cannot be bought independently while already abroad.
Chronic conditions
Relapses of chronic diseases are explicitly excluded from the assistance guarantee. Situations derived from conditions or illnesses pre-existing at the start of the trip are not covered.
Pregnancy
For the medical assistance guarantee: childbirth and pregnancy complications from the third month of gestation onwards are excluded, as are periodic obstetric check-ups. For the cancellation guarantee only: pregnancy complications as a cancellation cause are covered up to the 5th month of gestation.
Pre-existing condition exclusions
The policy contains explicit exclusions for pre-existing illnesses. Consequences of illness or accident occurring before the policy effective date, or resulting from pre-existing conditions, are not covered under either the cancellation guarantee or the assistance guarantee.
Coverage duration limit
The policy is valid exclusively for round-trip air travel with Plus Ultra Líneas Aéreas with a duration of 40 days or less. Coverage expires on the same day as shown on the air ticket. The current version covers trips purchased between 01 January 2026 and 31 December 2026.
Direct payment
The insurer organises and covers medical transport and related assistance services directly. For medical expenses abroad (clause 1.4), the policy covers costs up to 30,000 EUR per insured; the insured must contact the 24-hour helpline (+34 91 572 44 27) before incurring expenses wherever possible to activate direct payment. Reimbursement applies where prior authorisation was not obtained.
Territorial scope
Assistance guarantees valid in Spain and worldwide; coverage begins once the outbound flight is fully completed at the destination airport and expires once check-in for the return flight is fully completed.
Documents
Policy specifics
Medical expenses abroad
Coverage of medical, surgical, pharmaceutical and hospitalization costs incurred abroad during travel
SourceClause 1.4Page 12Section: GARANTÍA DE ASISTENCIA EN VIAJE Y EQUIPAJES > 1.4) Gastos médicos, quirúrgicos, farmacéuticos y de hospitalización en el extranjero
Si a consecuencia de una enfermedad o de un accidente el Asegurado necesita asistencia médica, quirúrgica, farmacéutica u hospitalaria, el Asegurador se hará cargo de:
Medical repatriation or transport
Transportation or repatriation of injured or sick insured persons to home country or medical facility
SourceClause 1.1Page 11Section: GARANTÍA DE ASISTENCIA EN VIAJE Y EQUIPAJES > 1.1) Transporte o repatriación sanitario de heridos y enfermos
El Asegurador organizará y tomará a su cargo el transporte del mismo por el medio más idóneo, incluso bajo vigilancia médica si procede, hasta el Centro Hospitalario que disponga de las instalaciones necesarias.
Travel duration limit
Maximum continuous travel period covered by the policy
SourcePage 1Esta póliza y sus garantías son válidas exclusivamente para viajes con billete aéreo de ida y vuelta, emitido por Plus Ultra, y de duración inferior o igual a 40 días
Baggage protection
Coverage for loss, damage or theft of baggage and personal belongings during travel
SourceClause 1.12.2Page 14Section: 1.12.2 - Pérdida, daños o robo de los equipajes o efectos personales facturados
Si en el transcurso de un viaje el equipaje facturado o los efectos personales contenidos en el mismo, se pierden definitivamente o sufren un grave deterioro, ya sea por causa imputable a la empresa transportista o por robo, el Asegurador garantiza el pago, como indemnización, hasta el importe del valor declarado con anterioridad a la facturación del equipaje y con un máximo de 1.200 euros por Asegurado.
Air ticket requirement
Policy is valid exclusively for trips with round-trip air tickets
SourcePage 1Esta póliza y sus garantías son válidas exclusivamente para viajes con billete aéreo de ida y vuelta, emitido por Plus Ultra, y de duración inferior o igual a 40 días
Pre-existing illness exclusion
Diseases and conditions that existed before policy inception are not covered
SourcePage 3Section: BASES DEL CONTRATO
La cobertura otorgada en la presente póliza contiene exclusiones relacionadas con las enfermedades preexistentes.
Emergency hotline notification requirement
Insured must contact emergency hotline to activate services
SourcePage 11Section: GARANTÍA DE ASISTENCIA EN VIAJE Y EQUIPAJES > DEFINICIONES
Es condición indispensable para la prestación de los servicios descritos en las cláusulas siguientes, que el Asegurado solicite los mismos a los teléfonos de la Central Permanente 24 horas: Número de teléfono: + 34 91 572 44 27
Chronic disease recurrence exclusion
Relapses of chronic diseases are not covered
SourcePage 14Section: EXCLUSIONES DE LAS GARANTÍAS RELATIVAS A LAS PERSONAS
Las recaídas de enfermedades crónicas y las situaciones derivadas de padecimientos o condiciones previas al inicio del viaje.
Sources
- premier.plusultra.comhttps://premier.plusultra.com/seguroviaje(opens in a new tab)
- plusultra.comhttps://www.plusultra.com/media/mn0lk1ec/cast-01-01-2026_.pdf#page=1(opens in a new tab)
- plusultra.comhttps://www.plusultra.com/media/mn0lk1ec/cast-01-01-2026_.pdf#page=11(opens in a new tab)
- plusultra.comhttps://www.plusultra.com/media/mn0lk1ec/cast-01-01-2026_.pdf#page=12(opens in a new tab)
- plusultra.comhttps://www.plusultra.com/media/mn0lk1ec/cast-01-01-2026_.pdf#page=14(opens in a new tab)
- plusultra.comhttps://www.plusultra.com/media/mn0lk1ec/cast-01-01-2026_.pdf#page=15(opens in a new tab)
- plusultra.comhttps://www.plusultra.com/media/mn0lk1ec/cast-01-01-2026_.pdf#page=3(opens in a new tab)
Plus Ultra Líneas Aéreas Travel insurance