Extracted from source documents

Gouda Travel insurance (Reseforsakring Vuxen)

Underwritten by Gjensidige Forsikring ASA Norge, svensk filial (Gouda Reseförsäkring) · Sweden

travel insurance from Gouda for the Sweden market, with online purchase and 24/7 assistance.

Verified Aug 31, 2026 · Terms dated 2023-09Sources

Online purchase24/7 helpline

Unique selling points

Applies with zero deductible on the core travel insurance (legal protection excepted), unlike many competitors that apply a standard excess.

Own 24/7 alarm centre (Gouda Alarm/Travel Assistance) provides medical guidance, referral to nearby healthcare providers, and can issue direct payment guarantees to hospitals and clinics.

Nearly 30 years of specialization exclusively in travel insurance for Swedish travellers, insuring more than 2 million travellers per year.

Comprehensive personal protection package covering doctor and hospital care, medicine, ambulance and other medical transport, and repatriation, bundled as standard rather than sold piecemeal.

Flexible structure lets customers choose full primary cover from day 1 of the trip or a lower-cost complement to their existing home-insurance travel protection.

Coverage limits

Covered

Medical and hospital expenses

Covered

Covers necessary and reasonable costs for acute medical care, hospital treatment and medicine in case of acute illness, acute injury or accident; the terms state no fixed monetary ceiling, only that costs must be necessary and reasonable.

Clause E.2Page 4

Section: E. Vård vid akut sjukdom, akut skada eller olycksfall > E.2 Läkar- och sjukhusvård

Du får ersättning endast för nödvändiga och skäliga kostnader för akut läkarvård, sjukhusvård och medicin samt för behandling och hjälpmedel som behandlande läkare föreskrivit för sjukdomens eller olycksfallsskadans läkning

Covered

Emergency medical treatment

Covered

Emergency medical care must be sought at the place of stay immediately following the onset of illness, injury or accident; necessary and reasonable costs are reimbursed with no stated monetary cap.

Clause E.2Page 4

Section: E. Vård vid akut sjukdom, akut skada eller olycksfall > E.2 Läkar- och sjukhusvård

Du skall söka läkare på vistelseorten i direkt anslutning till sjukdomens, skadans eller olycksfallets uppkomst.

Covered

Hospitalization

Covered

Necessary and reasonable hospital care costs during acute illness, injury or accident are covered, with treatment/discharge location decisions reserved to Gouda; no fixed ceiling is stated.

Clause E.2.4Page 5

Section: E. Vård vid akut sjukdom, akut skada eller olycksfall > E.2.4 Begränsningar

Gouda förbehåller sig rätten att besluta om att vård ska ske i Sverige, och ersättning lämnas då för merkostnader i samband med hemresan.

Covered

Outpatient treatment

Covered

Outpatient acute medical treatment, prescribed physiotherapy and related care (with referral required for alternative medicine) are reimbursed at necessary and reasonable cost, with no stated ceiling.

Clause E.2Page 4

Section: E. Vård vid akut sjukdom, akut skada eller olycksfall > E.2 Läkar- och sjukhusvård

För behandling av sjukgymnast, naprapat, kiropraktor, eller annan alternativmedicinsk behandling krävs remiss från legitimerad läkare.

Covered

Emergency dental treatment

Covered

Necessary and reasonable costs for temporary treatment of acute dental problems and for accident-related dental injury are reimbursed per claim event; reimbursement for acute dental issues is limited to costs within 60 days of the first dentist visit and requires proof of regular dental check-ups every 12-18 months.

Clause E.3.2Page 5

Section: E. Vård vid akut sjukdom, akut skada eller olycksfall > E.3 Tandvård > E.3.2 Tandbehandling vid akuta tandbesvär

Du får ersättning för tillfällig behandling vid akuta tandbesvär. Du skall uppsöka tandläkare på vistelseorten i direkt anslutning till besvärens uppkomst.

Covered

Local transport for treatment

Covered

Necessary and reasonable costs for local transport (e.g. to doctor, hospital, physiotherapy, dental appointments) are reimbursed; car travel reimbursed at the applicable Swedish mileage rate, no fixed ceiling stated.

Clause E.4Page 5

Section: E. Vård vid akut sjukdom, akut skada eller olycksfall > E.4 Resor för vård och behandling

Du får ersättning för nödvändiga och skäliga kostnader för lokala resor i samband med ersättningsbara läkarbesök, besök hos sjuksköterska, sjukhusbehandling, samt sjukgymnastik.

Covered

Medically necessary return home / evacuation

Covered

If the treating physician at the destination determines that the traveller must interrupt the trip and return to Sweden for medical reasons, the necessity and mode of travel must be prescribed by the doctor and approved by Gouda Alarm; extra costs for the return are covered without a stated ceiling, provided the return occurs within 60 days (illness/injury) or within 3 years (accident) of the first medical visit/accident.

Clause E.5Page 5

Section: E. Vård vid akut sjukdom, akut skada eller olycksfall > E.5 Merkostnader för hemresa och hemtransport

Bedömer behandlande läkare på vistelseorten att du måste avbryta din vistelse på grund av medicinska skäl och återvända till Sverige betalas ersättning för merkostnader för hemresa. Såväl nödvändigheten av hemresan som färdsättet skall vara föreskrivet av läkaren och godkännas av Gouda Alarm.

Covered

Repatriation of remains

Covered

If illness, injury or accident leads to death, repatriation of the deceased to Sweden is covered (Gouda Alarm must always be contacted) with no stated monetary ceiling; as an alternative to repatriation, burial costs at the place of death are covered up to a maximum of SEK 25,000 (burial costs in Sweden are not covered).

Clause E.6Page 5

Section: E. Vård vid akut sjukdom, akut skada eller olycksfall > E.6 Hemtransport vid dödsfall

I stället för hemtransport kan ersättning lämnas för begravningskostnad på vistelseorten och då med maximal ersättning om SEK 25 000. Ersättning lämnas dock inte för begravningskostnader i Sverige.

Search and rescue

No limit stated

No dedicated search-and-rescue benefit is described in the reviewed terms and conditions or IPID; the policy covers medical transport/evacuation and evacuation due to natural disaster or war-like events, but not a standalone search-and-rescue cost benefit.

COVID-19 treatment

No limit stated

The reviewed terms and conditions (2010.4, Sep 2023) and IPID do not contain an explicit COVID-19 clause; COVID-19 is not listed among the exclusions in E.10, implying it would be handled under the general acute-illness benefit, but this is not explicitly confirmed in the official documents reviewed.

Conditional

Pre-existing conditions

Conditional

The insurance does not apply to medical conditions that showed symptoms, were subject to medical care (beyond routine check-up) or changed medication/treatment less than 6 months before the insurance period started. If the insured has a stable pre-existing condition that does not meet this exclusion, sudden and unforeseen deterioration is covered, but only for the extra costs caused by the deterioration and only until the acute phase is over.

Clause E.10Page 6

Section: E. Vård vid akut sjukdom, akut skada eller olycksfall > E.10 Undantag och begränsningar

Försäkringen gäller inte för medicinska tillstånd som visat symptom, varit föremål för läkarvård (utöver rutinkontroll) eller ändrad medicinering/behandling senare än 6 månader innan försäkringsperioden trätt i kraft.

Covered

Winter sports cover

Covered

Winter sports on officially marked tracks/slopes are classified in Group 1 and are covered under normal protection, including full medical, invalidity and death benefits.

Clause G.2Page 8

Section: G. Begränsningar > G.2 Sportaktiviteter > Grupp 1

Sportaktiviteter som omfattas under det normala skyddet: ... Vintersport (officiellt markerade spår/backar)

Conditional

Adventure/high-risk sports cover

Conditional

Activities classified in Group 2 (e.g. American football, bungee jump, skydiving, kite surfing, off-piste with guide) are covered for medical/other benefits but invalidity or death compensation is excluded. Activities classified in Group 3 (e.g. combat sports, extreme diving beyond 30m, off-piste without guide, mountaineering/ice climbing, motorsports) are not covered by the insurance at all.

Clause G.2Page 8

Section: G. Begränsningar > G.2 Sportaktiviteter > Grupp 2 / Grupp 3

Sportaktiviteter som omfattas av försäkringen, men med den begränsningen att invaliditets- eller dödsfallsersättning ej utgår. Amerikansk fotboll Backhoppning Bobåkning Bungee jump

Conditional

Pregnancy complications / childbirth

Conditional

Unexpected acute childbirth is covered under the medical benefit, including neonatal care for the newborn. Abortion, sterilisation, and fertility treatments/investigations are explicitly excluded. General pregnancy complications beyond unexpected acute delivery are not separately addressed in the reviewed terms.

Clause E.2Page 4

Section: E. Vård vid akut sjukdom, akut skada eller olycksfall > E.2 Läkar- och sjukhusvård

Vid oförväntad akut förlossning omfattas även neonatalvård för det nyfödda barnet.

Covered

Personal liability

SEK 5M

Covers claims for damages for personal injury or property damage caused by the insured as a private traveller during the insurance period; maximum compensation is SEK 5,000,000 per claim event, including if multiple losses arise from the same cause at the same time.

Clause H.3Page 9

Section: H. Ansvarsskydd > H.3 Högsta ersättningsbelopp

Högsta ersättningsbelopp vid varje skadetillfälle är SEK 5 000 000. Det gäller också om flera skador uppkommit av samma orsak och vid samma tillfälle.

Covered

Legal assistance (legal protection)

SEK 100K

Covers legal costs for disputes as a private traveller that can be tried in a district court (or higher instance), subject to listed exclusions (e.g. criminal matters, disputes related to profession, real estate, motor vehicles). Maximum compensation is SEK 100,000 per dispute; disputes on the same side arising from essentially the same events count as one dispute.

Clause I.7Page 11

Section: I. Rättsskydd > I.7 Högsta ersättningsbelopp

Vid varje tvist betalar vi nödvändiga och skäliga kostnader, dock högst SEK 100 000.

Covered

24/7 assistance

Covered

Gouda Alarm (Travel Assistance) is available 24 hours a day, 365 days a year, providing medical guidance, referral to the nearest healthcare provider, contact with treating physicians, and payment guarantees to providers who accept them.

Page 24

Section: P. Definitioner

Gouda Alarm är Goudas egen alarmcentral som finns tillgänglig för Goudas försäkringstagare 24 timmar per dygn.

Key conditions

Assistance call deadline

No single fixed hour deadline is stated, but the traveller should contact Gouda Alarm before seeking treatment where possible so a payment guarantee can be arranged; several benefits (return home for medical reasons, repatriation of remains, evacuation) explicitly require the treatment/transport plan to be prescribed by a doctor and pre-approved by Gouda Alarm before action is taken.

Unauthorized treatment

Gouda reserves the right to decide whether treatment should take place at the destination or in Sweden; costs for tooth repair, property repair/reacquisition, and certain relocations require prior approval, and failing to secure required approvals or safety-precaution compliance can result in reduced or denied compensation.

Purchase while abroad

The policy must normally be taken out and paid for before departure from Sweden. If the traveller wishes to take out or extend the insurance after having already left Sweden, they must contact Gouda by phone; any extension must be of a policy already held with Gouda and the applicant must still meet the requirements for a new policy.

Chronic conditions

Checks and medication for pre-existing (chronic) illnesses and injuries are not covered, and conditions that showed symptoms, required medical care (beyond routine check-ups) or changed medication within 6 months before the policy started are excluded, except for extra costs caused by a sudden unforeseen deterioration of a stable condition.

Pregnancy

Unexpected acute childbirth is covered as part of the medical benefit, including neonatal care for the newborn; abortion, sterilisation and fertility treatments/investigations are explicitly excluded from cover.

Pre-existing condition exclusions

The insurance excludes medical conditions that showed symptoms, were treated (beyond routine check-up) or had medication/treatment changed within 6 months before the insurance period began, even if diagnosed only after the start of cover; stable conditions meeting this look-back are covered only for extra costs from a sudden, unforeseen worsening.

Coverage duration limit

Compensation for acute illness or acute injury applies for costs incurred within 60 days of the first doctor's visit (a new period starts after being symptom-, treatment- and medication-free for 30 days); compensation for accident-related claims applies for up to three years from the accident. The overall insurance period chosen by the policyholder is a maximum of 12 months per policy taken out.

Direct payment

Gouda's 24/7 alarm centre (Gouda Alarm/Travel Assistance) can issue direct payment guarantees to healthcare providers at the time of treatment; if a provider does not accept a guarantee, the traveller pays upfront and submits original receipts and medical documentation for reimbursement afterwards.

Territorial scope

Applies in the region chosen at purchase (Europe/Worldwide/Worldwide incl. USA/Worldwide incl. Thailand); can also be taken out for domestic trips within Sweden that include an overnight stay away from the insured's registered municipality

Documents

Policy specifics

24/7 Travel Assistance

24/7 access to Gouda's alarm centre for medical guidance, referral to nearest healthcare provider, and payment guarantees

Source

Section: Reseförsäkring

Du har även tillgång till Goudas Alarmcentral, Travel Assistance, som är redo att hjälpa dig dygnet runt om någonting händer dig under resan.

Medical and pharmacy costs

Coverage for necessary and reasonable medical care and pharmaceutical costs without upper limit

Source

Home transport on serious illness

Coverage for transportation home if the insured becomes seriously ill during travel and requires further treatment in Sweden

Source

Holiday guarantee (semestergaranti)

Compensation for lost travel days if the insured becomes ill and bedridden during the trip; can be added as optional coverage

Source

Property coverage (egendomsskydd)

Coverage for personal belongings taken on the trip; covers theft and loss

Source

No deductible

Travel Insurance applies without deductible (except for legal coverage)

Source

Age eligibility

Standard adult Travel Insurance available for ages 0-69; senior variant available for ages 70+; youth variant for ages 1-34

Source

Complement to home insurance or full coverage

Can be purchased as a full travel insurance from day 1 of trip or as a complement to existing home insurance travel coverage; if complement, becomes primary from day 46 onwards

Source

Section: Reseförsäkring

Försäkringen kan köpas från dag 1 på resan eller som ett komplement till din hemförsäkring. Du kan också välja att förlänga reseskyddet som du har via din hemförsäkring. Det innebär att Goudas försäkring börjar gälla från 46 eller 61.

Pre-existing condition exclusion

Not established from the insurer's documents

Conditions with symptoms or treatment within 6 months prior to departure are not covered

SourceThird-party source, not the insurer's document

Section: Viktiga undantag och begränsningar

❌ Sjukdomar med symptom eller behandling inom 6 månader före avresa omfattas inte

Payment guarantee procedure

Travel Assistance can issue payment guarantees directly to medical providers at time of treatment

Source

Pre-authorization requirement

Not established from the insurer's documents

Certain guarantees require pre-approval from Gouda; failure to obtain approval may result in reduced or denied reimbursement

SourceThird-party source, not the insurer's document

Section: Assistance Gouda: vad händer i praktiken vid problem? > Betalning, förskott och ersättning

vissa åtgärder kräver förhandsgodkännande från Gouda för att ersättas utan kontakt i förväg kan ersättningen reduceras eller nekas

Sources

Gouda Travel insurance