Insurer profile
Europäische Reiseversicherung AG
Europäische Reiseversicherung AG · Austria
Overview
Europäische Reiseversicherung AG is Austria's largest travel insurer, founded in 1907 in Budapest as Europäische Güter- und Reisegepäckversicherung-AG with an Austrian directorate established in Vienna in 1908. The company is wholly owned by Europ Assistance S.A. (Paris) and is part of the international Generali Group. It offers travel cancellation, travel medical/assistance and combined travel insurance packages for private and business travellers, as well as related products for tourism-industry partners. From 1 January 2027 the company will be rebranded as 'Redion' as part of a global Generali initiative.
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Company details
- Parent group
- Generali Group (via Europ Assistance S.A., Paris)
- Regulator
- Austrian Financial Market Authority (FMA)
- Phone
- +43 1 317 25 00
- [email protected]
Products from Europäische Reiseversicherung AG
Travel
KomplettSchutz
Complete travel package for a single trip in Europe or worldwide combining cancellation, luggage and travel medical insurance.
Jahres-KomplettSchutz
Annual version of KomplettSchutz covering cancellation, luggage and medical costs for all trips within a year.
ReiseSchutz
Single-trip travel insurance covering medical treatment abroad, repatriation and other travel needs, without cancellation cover.
Jahres-Reiseschutz
Annual travel medical insurance covering medical treatment, repatriation and luggage for all trips within a year, without cancellation cover.
StornoSchutz
Trip cancellation insurance for foreign trips covering over 20 different cancellation and trip-interruption reasons.
Hotelstorno Plus
Cancellation insurance for domestic (Austrian) trips with full cost reimbursement and no deductible.
Hotelstorno Premium
Enhanced domestic cancellation insurance covering additional cancellation reasons, e.g. for a second named close person.
KursSeminarKongress-StornoSchutz
Cancellation insurance for participants of courses, seminars and congresses, covering seminar and accommodation cancellation costs.
BusBahnAuto-KomplettSchutz
Combined travel and cancellation insurance for trips within Europe made by bus, train or car.
SchulreisenSchutz
Cancellation, accident and luggage insurance for pupils up to 21 years and accompanying persons on school trips and camps within Austria.
Corporate Travel Insurance / Jahres-Geschäftsreise-Schutz
Annual business travel insurance for companies to cover employees' medical costs and other risks on all business trips within a year.
Regulatory updates
The company is supervised by the FMA (Otto-Wagner-Platz 5, 1090 Vienna). Recent corporate developments include a leadership change with Jochen Zöschg (formerly Zurich sales board member) becoming the new CEO in late 2025, succeeding Wolfgang Lackner, and Alexandra Hailzl being appointed to the management board effective 1 December 2025. Generali announced in 2026 that the Europäische Reiseversicherung brand, together with Europ Assistance and Generali Employee Benefits, will be merged into a new global brand called 'Redion' in Austria as of 1 January 2027; contracts, services and products remain unchanged.
Reputation and reviews
Offer pages
Travel insurance
travel insurance from Europäische Reiseversicherung for the Austria market, with online purchase and 24/7 assistance.
Last verified Aug 26, 2026