Insurer profile
HanseMerkur Reiseversicherung AG
HanseMerkur Reiseversicherung AG · Austria
Overview
HanseMerkur Reiseversicherung AG is a German travel insurance specialist and part of the independent, mutually-owned HanseMerkur Versicherungsgruppe based in Hamburg; it has operated in Austria since 2012, offering travel, pet and vehicle-related insurance via its Vienna office.
Source14
Products in this market
1
Offer pages
Company details
- Parent group
- HanseMerkur Versicherungsgruppe (HanseMerkur Krankenversicherung auf Gegenseitigkeit)
- Regulator
- Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin, home supervisor in Germany); cross-border activity in Austria is also subject to oversight by the Austrian Finanzmarktaufsicht (FMA)
- Phone
- +43 1 710 48 40 0
- [email protected]
Products from HanseMerkur Reiseversicherung AG
Motor
Travel
Foreign Health Insurance
Covers the costs of medical treatment and repatriation to Austria in case of illness or accident abroad.
Annual Foreign Health Insurance
An annual travel health policy covering an unlimited number of trips abroad during the year.
Trip Cancellation Insurance
Reimburses cancellation costs, without deductible, if a booked trip cannot be undertaken.
Trip Cancellation Insurances Overview
A range of cancellation policies covering trip cancellation or curtailment costs due to unforeseen events.
Cancellation and Travel Protection Package
A combined all-in-one package bundling trip cancellation, travel health, accident, liability and baggage cover.
Travel Insurance for Austria & Europe (self-drivers)
Cancellation and travel protection for domestic trips within Austria and Europe travelled by car, motorhome or motorbike.
Annual Travel Protection
An annual package for frequent travellers including trip curtailment, delay, accident and travel health cover for unlimited trips.
Incoming Insurance for Foreign Guests (Come2Austria)
Health, accident and cancellation cover for foreign visitors staying in Austria, including Schengen-visa compliant policies.
Reisekrankenversicherung für Studenten/junge Gäste
Foreign health insurance designed for young foreign visitors and long-term guests staying in Austria and Europe.
Regulatory updates
HanseMerkur Reiseversicherung AG is listed by the Austrian FMA among insurers authorised to provide cross-border insurance services (Dienstleistungsfreiheit) in Austria for insurance class 15/18 (travel assistance). In 2024 the group introduced pet health insurance in Austria for the first time as part of its internationalisation strategy, expanding beyond its original travel-insurance focus, and in 2025 the group marked 150 years since its founding roots while posting record premium income group-wide.
Reputation and reviews
Offer pages
Travel insurance
travel insurance from HanseMerkur for the Austria market, with online purchase and 24/7 assistance.
Last verified Aug 26, 2026