Genikes Insurance
Genikes Insurance is a motor casco insurance for the CY market with online purchase and 24/7 assistance.
Direct payment
Claims are handled directly by General Insurance of Cyprus Ltd. In the event of an occurrence, the insured must immediately call the telephone number on the insurance policy and follow the Company representative's instructions.
Geographic scope
CY
Third party liability: Cyprus (excluding areas not under government control) and States which have signed Part III of the Unified Agreement. Vehicle damage cover: Cyprus only, excluding areas not under government control.
Unique selling points
- Highest windscreen cover in the product range at €1,050 per period of insurance, double the Comprehensive Plus limit.
- Full natural perils cover (storm, hurricane, flood) and strikes/riots included as standard — not available on any lower plan.
- New vehicle replacement guarantee: if the insured car is stolen and not recovered within 3 months, or sustains damage exceeding 50% of its official selling price within 12 months of registration, it is replaced with a brand-new vehicle.
- Free 24-hour Motor Assistance on all plans — immediate roadside and accident care response included in the base premium at no extra charge.
- Awarded Best General Sector Insurer in Cyprus at the World Finance Insurance Awards 2025 and Global Banking & Finance Awards 2025, reflecting top-tier claims handling and service standards.
Coverage limits
Own vehicle damage (collision, impact, overturning, malicious damage)
Covered
Covers loss of or damage to the insured vehicle due to collision, impact, overturning, or malicious damage. The Company's liability is restricted to the reasonable market value of the vehicle at the time of loss and shall not exceed the insured amount specified in the policy.
Total loss
Covered
In the event of total loss, the Company's liability is restricted to the reasonable market value of the vehicle at the time of loss, not exceeding the policy amount. For loss-of-use purposes, total loss is limited to 10 days.
Partial loss (fire, explosion, lightning)
Covered
Covers loss of or damage to the insured vehicle caused by fire, explosion, or lightning. Liability is capped at the reasonable market value of the vehicle and the policy limit.
Theft / robbery
Covered
Covers loss of or damage to the insured vehicle caused by theft. Loss of accessories and spare parts by theft is excluded (applicable to Motor Trade and motorcycle policies). Replacement with a new vehicle is available if the vehicle is stolen and not recovered within 3 months, subject to conditions.
Windscreen / window glass breakage
Covered
Covers breakage of windscreen or window glass of the insured vehicle. Limited to €1,050 per Period of Insurance. Deductible does not apply to windscreen claims.
Natural perils, strikes, riots and civil commotions
Covered
Covers loss of or damage to the insured vehicle occasioned by or arising from natural perils such as storm, hurricane, or flood, as well as loss, damage or liability caused by strikes, riots, and civil commotions. Included as standard on Comprehensive Superior.
Malicious damage / vandalism
Covered
Covers loss or damage to the insured vehicle due to malicious damage. Intentional or premeditated acts by the insured are excluded.
24-hour motor assistance (roadside assistance and accident care)
Covered
All Genikes Insurance vehicle policies include a free 24-hour Motor Assistance service providing immediate assistance for any mechanical fault or in the event of a road traffic accident.
Loss of use / replacement vehicle hire (up to 15 days)
Covered
Covers the cost of vehicle hire during the repair period. Limited to the actual working days required for repair, not exceeding 15 days for private vehicles. In case of total loss, loss-of-use is limited to 10 days. Offered only for saloon (private) vehicles.
Personal accident benefit (insured and/or spouse)
Covered
Covers personal accident of the insured and/or spouse arising out of the use of the vehicle. Offered only for privately-owned vehicles. Applicable for ages over 18 and under 70 years. Benefit amounts are specified in the insurance policy.
Key conditions
driver_age_experience_limit
No-claims discount protection applies to drivers aged over 23 and under 70 years, holding a full driving licence for more than 5 years. Personal accident benefit applies to ages over 18 and under 70. The cover for driving another vehicle terminates at age 75.
repair_network_requirements
In the event of a claim, the insured must immediately call the telephone number on the insurance policy and follow the Company representative's instructions. No specific approved repairer network requirement is stated in the IPID; repair costs are assessed against reasonable market value.
territorial_scope
Third party liability: Cyprus (excluding areas not under government control) and States which have signed Part III of the Unified Agreement. Vehicle damage cover: Cyprus only, excluding areas not under government control. Driving other vehicle cover: Cyprus only, excluding non-controlled areas.
anti_theft_requirements
The insured must take reasonable steps in safeguarding the vehicle and maintaining it in good condition. No specific anti-theft device requirement is stated in the IPID.
claim_notification_deadline
In the event of an occurrence which may possibly give rise to a claim, the insured must immediately call the telephone number indicated in the insurance policy and follow the Company's authorised representative's instructions. No fixed number of days is specified; immediate notification is required.
deductible_rules
A deductible applies to each claim in respect of damage to the insured vehicle (excluding windscreen damage). The exact deductible amount is specified in the individual insurance policy. No deductible applies to windscreen claims.
Where to buy
Policy specifics
24-hour Motor Assistance
All Motor Insurance Plans include free 24-hour roadside assistance and accident care service
Windscreen cover
Cover for breakage of windscreen or window glass - limits vary by plan (€250-€1,050)
Loss of use cover
Cover for the cost of vehicle hire during repair period - offered on comprehensive plans for private vehicles only
Natural hazards cover
Cover for damage from natural hazards, strikes, and riots
Replacement with new vehicle
Cover for replacement of insured vehicle with new vehicle at official selling price
Personal accident benefit
Cover for personal accident of the insured and/or spouse
Off-road driving cover
Cover for off-road and private property driving
Driving other vehicle cover
Limited cover to drive someone else's vehicle
Protected no-claims discount
Discount protection against loss of claims history - varies by plan
Territorial limits - Third party liability
Third party liability cover is valid in Cyprus (excluding non-controlled areas) and States which have signed Part III of the Unified Agreement
Territorial limits - Vehicle damage
Cover for vehicle damage is only available in Cyprus, excluding areas not under government control
Minimum liability limits by law
Cyprus legally requires €38,600,000 per event for bodily injury/death and €1,300,000 for property damage
Total loss determination
Company liability for vehicle damage is restricted to reasonable market value at time of loss; does not exceed policy amount
Policy duration
Motor insurance policies run for twelve (12) months from start date
Right of cancellation - Cooling-off period
Customers can cancel policy within 14 days of receipt by completing Withdrawal Notice Form
Premium payment method
Premium is paid annually by card as one-off payment at policy inception
Claim notification obligation
In event of occurrence possibly giving rise to claim, must immediately call telephone number on insurance policy and follow Company representative instructions
Official communication language
The official language of communication between Genikes Insurance and customers is Greek
Governing law
Insurance policies are governed by Cyprus Law