Grawe Insurance Company (Cyprus) Ltd
GRAWE Cyprus
GRAWE Cyprus is a motor casco insurance for the Cyprus market with no online purchase and 24/7 assistance.
Direct payment
Policyholders can pay their insurance premiums online quickly and securely via JCC internet banking, in addition to cash, bank deposit, card, or bank order.
Geographic scope
Republic of Cyprus (government-controlled areas)
Cyprus in the geographical sense, excluding areas of the Republic of Cyprus where its Government does not exercise effective control; own-damage/comprehensive cover and roadside assistance do not apply outside Cyprus, where only third-party liability cover continues.
Unique selling points
- GRAWE provides a dedicated roadside assistance and accident-care phoneline for every policyholder who insures their vehicle with GRAWE.
- Claims can be settled flexibly, at the Company's option, by cash payment based on an independent assessor's estimate, by repair, or by replacement of the vehicle or its parts.
- GRAWE Cyprus combines 26 years of local market presence with the backing of the Austrian GRAWE Group, one of Austria's oldest insurance groups.
Coverage limits
Own Damage (Comprehensive Cover)
Covered
Only in Μέρος ΙΙΙ - Περιεκτική Κάλυψη
Part III (Comprehensive Cover) compensates the Policyholder for loss or damage to the Vehicle and its attached parts/accessories caused directly by causes other than fire, attempted arson, self-ignition, lightning, explosion, theft or attempted theft (which are covered under Part II). This Part only applies if included in the Policy Schedule, for the specified Insured/Deductible Amounts, and the Company may settle by cash payment per an assessor's estimate, by repair, or by replacement.
Total Loss
Covered
Only in Μέρος ΙΙ - Πυρός/Κλοπή, Μέρος ΙΙΙ - Περιεκτική Κάλυψη
In case of total loss, compensation is settled at the lower of the value declared by the Policyholder (Insured Value in the Schedule) or the reasonable market value of the Vehicle at the time of loss.
Partial Loss
Covered
Only in Μέρος ΙΙ - Πυρός/Κλοπή, Μέρος ΙΙΙ - Περιεκτική Κάλυψη
For partial damage, the Company may pay the loss amount per an appointed motor assessor's estimate, restore the Vehicle by repair or replacement of parts at a repairer of the Company's choice, subject to the Deductible and Insured Amounts stated in the Schedule.
Theft / Robbery
Covered
Only in Μέρος ΙΙ - Πυρός/Κλοπή
Part II covers loss of or damage to the Vehicle caused by theft or attempted theft, in addition to fire, attempted arson, self-ignition, lightning and explosion; a police report and cooperation with the Company are required immediately following any theft.
Windscreen / Glass Breakage
Optional
Only in Πρόσθετη Πράξη 10 - Ανεμοθώρακας
Standalone windscreen damage is excluded from the base Parts II and III cover and is only available as an optional Additional Act (endorsement no. 10, Windscreen) that must be specifically added to the Schedule with its own Insured Amount.
Natural Perils (Flood, Storm, Earthquake)
Excluded
Loss or damage caused by flood, hurricane, storm, tempest, hailstorm, hail, cyclone, tornado, volcanic eruption, earthquake, or other convulsion of nature (item 6) is listed among the exclusions applying to all Parts of the Policy (including Parts II and III), and is therefore not covered under this product. Confirmed against the full numbered exclusion list (items 1-6: war, terrorism, strike/riot, nuclear material, ionising radiation, natural perils).
Malicious Damage / Vandalism
Covered
Only in Μέρος ΙΙΙ - Περιεκτική Κάλυψη
Part III compensates for loss or damage to the Vehicle caused directly by causes other than fire/theft (covered by Part II). Ordinary malicious damage/vandalism by individuals is not among the named perils reserved for Part II, nor among the general exclusions (war, terrorism, strike/riot/civil commotion, nuclear/radiation, natural perils) or the Parts II/III specific exclusions (depreciation, wear and tear, mechanical/electrical breakdown), so it falls within the broad own-damage cover of Part III, subject to the Insured/Deductible Amounts in the Schedule. Note: damage arising specifically from strikes, riots or civil commotion is excluded under the general exclusions.
Roadside Assistance
Covered
GRAWE provides a dedicated roadside assistance and accident care line (8000 4040) for all policyholders who have insured their vehicle with GRAWE within Cyprus, covering accidents and mechanical breakdowns; the claim notification procedure requires immediate notification to the AUTOHELP service. This roadside assistance is not offered while outside the geographical area of Cyprus, where the policyholder must bear the cost themselves (usually prepaid by credit card), and own-damage claims are not payable abroad.
Replacement Vehicle
No limit stated
No replacement vehicle / courtesy car benefit could be confirmed among the Parts, Additional Acts, or general terms of the Vehicle Insurance Policy wording reviewed; the Additional Acts (Πρόσθετη Πράξη) are individually numbered per Schedule and were only partially enumerable from available excerpts (nos. 10, 11, 13 confirmed as Windscreen, Tyres, Loss of Personal Items).
Driver Personal Accident
No limit stated
No driver personal accident benefit could be confirmed among the Parts, Additional Acts, or general terms of the Vehicle Insurance Policy wording reviewed; the Additional Acts (Πρόσθετη Πράξη) are individually numbered per Schedule and were only partially enumerable from available excerpts (nos. 10, 11, 13 confirmed as Windscreen, Tyres, Loss of Personal Items).
Key conditions
Driver age and experience limit
Not specified in the general policy wording; driver age/experience terms, if any, are set individually in the Policy Schedule and were not disclosed in the sources reviewed.
Repair network requirements
The Company may settle a claim by restoring the Vehicle to its previous condition through repair, or replacement of parts, accessories or the Vehicle itself, at a repairer of the Company's own choice.
Territorial scope
Cover applies within Cyprus in the geographical sense, excluding areas where the Republic of Cyprus does not exercise effective control. Outside Cyprus, insurance is limited to third-party liability only; own-damage/comprehensive cover and roadside assistance do not apply abroad.
Anti-theft requirements
Not specified in the general policy wording reviewed; no anti-theft device or alarm system requirement was disclosed in the sources reviewed.
Claim notification deadline
In case of accident, theft or any criminal act, the Insured must notify the Police immediately and notify the AUTOHELP service immediately; claims under Parts II and III must be submitted to the Company as soon as possible, and the Policyholder forfeits all rights under the Policy if legal action is not filed within three months of a written rejection of the claim.
Deductible rules
Deductible (Αφαιρετέο Ποσό) amounts applicable to Parts II and III are specified individually in the Policy Schedule or in any Additional Act, and vary by cover and vehicle.
Documents
Vehicle Insurance Policy Wording (Edition MT-1, 01/2025)
Terms & conditions